Latest Tickets

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Category: Bug Reports

Error during Import Process

Hi, I have a Skyvia account with you guys and we've been doing imports every day since a long time. Happens that i noticed that in the last import that occurred ....

Created by Traffic Traffic 19 hours ago.

Latest by Mariia Zaharova Mariia Zaharova 9 hours ago.

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4
answers
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Category: Bug Reports

Export to SFTP has been failing

Hi, Our export package to SFTP has been failing for the past 6 days and we have been in touch with the support without any luck. Can someone please get back ....

Created by Ramtin Sohrabian Ramtin Sohrabian 4 days ago.

Latest by Mariia Zaharova Mariia Zaharova yesterday.

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Category: Bug Reports

Zoho CRM - Lookup Field User does not work in target Look Up

https://app.skyvia.com/#/44742/packages/93204 For this package for the field owner we try to do the following operation but it does not work.  Owner field - Target Look Up Look Up object  = CustomModule2 result ....

Created by Xavier Attala Xavier Attala 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova yesterday.

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Category: Questions

Composite primary key cannot be used when incremental updates

Hello there, We use Skyvia to synchronize orders from Shopify to our ERP. the process was smooth for the past 4 month but yesterday (without making any changes) the process ....

Created by Roberto Perico Roberto Perico 4 days ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 days ago.

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Category: Questions

Salesforce Restore Failed (404 - File or directory not found.)

Hi, I'm doing some testing in restoring data and I'm experiencing some errors. create a standard contact (with its related objects) run a backup delete that contact (not all the ....

Created by CRM Informatica CRM Informatica 24 April 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 5 days ago.

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Category: Bug Reports

Skyvia restore problems not solved

I'm writing to you because we're experiencing some problems regarding Skyvia restore feature and I do not know what the next steps should be.   I have opened 3 tickets to the ....

Created by Ismael Pérez Laguna Ismael Pérez Laguna 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 5 days ago.

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Category: Questions

Salesforce : error when trying to create a connection with a CUSTOM URL

Hello, We have a salesforce sandbox with a my domain defined and SSO set. It prevents from login from test.salesforce.com. We're trying to check how skyvia will work when we ....

Created by CRM Informatica CRM Informatica 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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Category: Questions

How to get the files in the zip folder

Hi Team,  I am currently evaluating Skyvia to integrate the data from box fiiles to Amazon redshift. The question i have is how to i get into the files which ....

Created by Karthika Tekula Karthika Tekula 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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2
answers
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Category: Bug Reports

Hubspot Contacts object Errors Found Processing Batch update

Hi there, An import sync from our local database that has been working for about a year has suddenly started failing massively. Only 8 records properly update in hubspot, the ....

Created by Measure UAS Measure UAS 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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Category: Bug Reports

113 errors - cache cleared

Hello, Mariia   Many thanks for getting back to me – I tried that, but have the same amount of errors as before.   Any chance you could contact me ....

Created by Seth Wheeler Seth Wheeler 6 days ago.

Latest by Mariia Zaharova Mariia Zaharova 6 days ago.

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answers
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Category: Bug Reports

back up running with errors

please can someone contact me about the backups I'm running - they are littered with errors and are unusable. ....

Created by Seth Wheeler Seth Wheeler 6 days ago.

Latest by Mariia Zaharova Mariia Zaharova 6 days ago.

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answers
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Category: Bug Reports

Sync and Replication Unreliable

We've reported multiple instances where the Sync and Replication appear unreliable (i.e., some records never sync or are copied from our Salesforce package).  The advice given has been to make ....

Created by Marcus Solomon Marcus Solomon 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 1 weeks ago.

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1
answers
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Category: Questions

Unable to access Mysql DB in Skyvia

Hi, is Skyvia has the option to pass the MFA with Mysql DB username and password. ....

Created by Yung Lee Yung Lee 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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3
answers
22 views

Category: Bug Reports

Bugs in New Skyvia

  Good morning, with new Skyvia in the package overview we cannot see anymore if a package was successful or failed. This is a very important info for monitoring our ....

Created by Stefanie Rankl Stefanie Rankl 13 March 2020.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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3
answers
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Category: Questions

How is timezone for date/time handled when importing into Salesforce

When importing data into salesforce I'm seeing the datetime data appears to be handled as if it was GMT.  In the scenario where I saw it this is the setup. ....

Created by Brian Nolan Brian Nolan 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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Category: Feature Requests

Failed Replication from Bigcommerce to Google Bigquery

Hi!I have been trying to run replicatation actions (integration package) from Bigcommerce (source) to Google BigQuery (destination) but I always get a failed result. All connections to both are running ....

Created by Ced Fabillar Ced Fabillar 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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1
answers
14 views

Category: Bug Reports

Unable to connect Mysql in Skyvia

Hi,    We are using Openvpn as a vpn and would like to know why I am facing the error attached while connecting mysql database in skyvia?    ....

Created by Yung Lee Yung Lee 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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Category: Questions

Cancel

Please cancel my test subscription. We keep trying this services ever few months and still find it lacking.  For example,  running  "Select * from productvariants where sku = 'TESTSKU'  This ....

Created by Rod Rod 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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Category: Questions

How to map update import with external ID but no name

Hi,   I am trying to update our Salesforce accounts with some data directly from a MySQL database table. The NAME field is required for an update function, but our MySQL ....

Created by Michael Bell Michael Bell 5 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

0
votes
3
answers
18 views

Category: Bug Reports

Import Taking to long

I have an Import process that is taking to long to complete. The process keeps running and does not give any error. There are only 591 records. My replication process ....

Created by Farmacia Caridad Farmacia Caridad 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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