Latest Tickets

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Category: Bug Reports

ONGOING ERROR NEED HELP ASAP FOR SYNCRONIZATION

URGENT, THIS IS VPC/HOMIE, we have been having errors for WEEKS.  Can you afford an hour to work with us on Zoom? Pretty please.   ....

Created by Nicole Douchet Nicole Douchet 2 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina 17 hours ago.

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votes
8
answers
39 views

Category: Bug Reports

Package running even after State is disabled

Hello SupportHope you are doing good !!I have seen this package https://app.skyvia.com/#/21413/packages/124305  running even after state was disabled.How it can possible ?Is this a bug in Skyvia packages ?And this package ....

Created by Sid Burton Sid Burton 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 18 hours ago.

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votes
1
answers
11 views

Category: Bug Reports

Package takes more time to complete

Our package "Customer_Invoices_Import_SF_to_QB_Prod" taking long time to complete each time. Why? We have only 10-20 records for each run. Still it takes about 20-30 minutes for each run. ....

Created by Warren Bidmead Warren Bidmead 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 19 hours ago.

0
votes
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answers
19 views

Category: Bug Reports

Postgresql connection error: The server hello message uses a protocol that was not recognized.

We are facing same issue.   Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com)   And we have no resolution, also not getting ....

Created by Stephen Thompson Stephen Thompson 2 days ago.

Latest by Sabina Bashuk Sabina Bashuk yesterday.

0
votes
3
answers
146 views

Category: Bug Reports

Postgresql connection error: The server hello message uses a protocol that was not recognized.

When trying to add a connection to a Postgresql database, I get the following following error: The server hello message uses a protocol that was not recognized. I have checked that I ....

Created by Odette Melvin Odette Melvin 04 February 2021.

Latest by Sabina Bashuk Sabina Bashuk yesterday.

0
votes
1
answers
10 views

Category: Bug Reports

SF to D365 checkbox fields not enumerating

  The SF to D365 migration package from the gallery includes D365 optionset fields. For example, the Status Code field on the Campaign entity includes the following expression: Status=="Planned" ? ....

Created by Jim Huebner Jim Huebner 2 days ago.

Latest by Olena Romanchuk Olena Romanchuk yesterday.

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26 views

Category: Questions

Get data from REST API

Hi. I am trying to get the REST API to work but I am not able to get the metadata correct and therefor I am not getting any data back.Can ....

Created by Ronnie Åstrand Ronnie Åstrand 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 days ago.

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answers
145 views

Category: Questions

Restore Data Error

Hi, Currently Skyvia is connected to Salesforce Marketing Cloud. Backup is running okay. However, when I'm trying to restore records from a backup an error occured:  Here is the backup ....

Created by Joan Bautista Joan Bautista 13 April 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 2 days ago.

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1
answers
26 views

Category: Questions

Import error on array fields using CSV to Zendesk.

Import error on array fields using CSV to Zendesk. Hi I am trying to import organizations to Zendesk via CSV file but get an error on array fiels for instace ....

Created by Ronnie Åstrand Ronnie Åstrand 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 days ago.

0
votes
3
answers
30 views

Category: Bug Reports

Again another packages running even after state is disabled

Hello SupportI am facing another same issue i.e related to package schduler and this package is keep running even the state is disabled.Here is the package i.e withdrawal Requesthttps://app.skyvia.com/#/21413/packages/113282Please check ....

Created by Sid Burton Sid Burton 2 weeks ago.

Latest by Sid Burton Sid Burton 2 days ago.

0
votes
1
answers
26 views

Category: Bug Reports

New Backup Service (SLACK) failing

Hi, added a new service to the backups - SLACK - . It took a long time to run the backup (1 hour) and produced many errors. I already opened ....

Created by Paul Jacques Paul Jacques 4 days ago.

Latest by Helen Shydych Helen Shydych 2 days ago.

0
votes
2
answers
28 views

Category: Bug Reports

Skyvia Query Excel Add In Error

Hi there, I am trying to use the Excel query add-in, but the the following error message when I click the Sign In button: "Sorry, we can't load the add-in. ....

Created by Jarett Hailes Jarett Hailes 2 weeks ago.

Latest by Helen Shydych Helen Shydych 2 days ago.

0
votes
1
answers
12 views

Category: Questions

Can't Load Excel 365 Add In

My excel 365 add in had been working great, but today I'm receiving the following error message.  I have checked network and internet connectivity, and I'm online, but when I ....

Created by Scott Bixby Scott Bixby 3 days ago.

Latest by Helen Shydych Helen Shydych 2 days ago.

0
votes
2
answers
9 views

Category: Bug Reports

Snowflake Target Option Missing

Per a blog entry from March (https://skyvia.com/blog/new-connectors-in-skyvia-snowflake-google-ads-mailjet-and-harvest), it appears that Snowflake is supposed to be a target option for replication.  However, it does not appear to be an option for ....

Created by Robert Bakos Robert Bakos 3 days ago.

Latest by Helen Shydych Helen Shydych 2 days ago.

0
votes
1
answers
15 views

Category: Questions

Payment

The payment is not available in our account ....

0
votes
1
answers
12 views

Category: Bug Reports

Package failing

You might already know as I got an email about package failing and to contact support for more details. I tried to manually run package https://app.skyvia.com/#/7823/packages/98811  again and it fails with ....

Created by Travis Ramsey Travis Ramsey 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 1 weeks ago.

1
votes
1
answers
15 views

Category: Bug Reports

Replicate fails with no error message

We are getting an error when trying to replicate an odata table to sql server. It just says failed in the monitor ....

Created by Aaron Seabaugh Aaron Seabaugh 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 1 weeks ago.

1
votes
1
answers
19 views

Category: Bug Reports

All Packages Failing

 All my replications are failing all of a sudden.  Here is a sample run ID:  57086787 My account appears to be in good standing.  Please advise ASAP.  Thanks. ....

Created by Jim Welfley Jim Welfley 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 1 weeks ago.

0
votes
0
answers
10 views

Category: Bug Reports

Skyvia experienced technical issue on 06 May from 13:00 to 19:00 UTC

Dear customers,There was a technical issue on one of the execution nodes yesterday from 13:00 to 19:00 UTC. It caused problems with the execution of some integration packages on the ....

Created by Olena Romanchuk Olena Romanchuk 1 weeks ago.

0
votes
1
answers
14 views

Category: Feature Requests

We want renew

Hello, we need some information about the Transfer payment: phone, address, city,  bank city,    I appreciatte it the information very quickly ....

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