Latest Tickets

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3
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Category: Questions

Import package extremely slow

We have 2 scheduled packages in Skyvia. Both packages contain the same sort data/rows/numbers, but 1 import takes 30 minutes and the other one 5 hours. Can it be explained ....

Created by Peter Blonde Peter Blonde 3 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 days ago.

0
votes
1
answers
21 views

Category: Bug Reports

Foreign key error

 I am replicating QB table to MySQL.  I accidentally replicated the invoice before i replicated the customer containing a new customer record.  Skyvia correctly errored out the invoice load.  I ....

Created by Joel Austin Joel Austin 5 days ago.

Latest by Olena Romanchuk Olena Romanchuk 2 days ago.

0
votes
1
answers
21 views

Category: Bug Reports

Cannot convert 'string' to 'datetime'

Hi, I am attempting to use the Google Sheets connector to pass date from Google Sheets into Salesforce. I am getting errors about the date fields in the Mapping Definition in Skyvia ....

Created by Thomas Partridge Thomas Partridge 5 days ago.

Latest by Olena Romanchuk Olena Romanchuk 2 days ago.

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12
answers
50 views

Category: Questions

HubSpot 2 MS SqlServer : Replication duration

Hi, I've created  a package to replicate HubSpot to my own MS SqlServer database. My hubspot database is small The job started 21 hours ago and is still running. What does ....

Created by David MEY David MEY 22 October 2021.

Latest by Olena Romanchuk Olena Romanchuk 5 days ago.

0
votes
1
answers
29 views

Category: Bug Reports

Receiving error "An item with the same key has already been added"

I have set up an Upsert operation to push data from a CSV file into Salesforce. When I try to run the package I am getting an error every time ....

Created by Thomas Partridge Thomas Partridge 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 5 days ago.

0
votes
2
answers
31 views

Category: Questions

DEAR Inventory

Within a Skyvia synchronization package, is it possible to navigate, map and extract nested object data? I would like to extract Contacts and Addresses entries in the following DEAR "Customer" ....

Created by David Rodela David Rodela 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 6 days ago.

0
votes
1
answers
21 views

Category: Questions

Shopify FTP options

Hello ,  I am trying to access shopify source code files.  I want to be able to download/upload the modify the code for the NOP comerce site that was installed ....

Created by cdto2016 cdto2016 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 6 days ago.

0
votes
13
answers
128 views

Category: Questions

Export from HubSpot to SFTP very slow with filter conditions

We are trying to export records from the HubSpot EmailEvents table once a day. When we specific just 1 condition - CreatedAt equals YESTERDAY, the export runs within 1 minute ....

Created by Margaret Ngai Margaret Ngai 15 October 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 6 days ago.

0
votes
13
answers
224 views

Category: Bug Reports

Postgresql connection error: The server hello message uses a protocol that was not recognized.

We are facing same issue.   Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com)   And we have no resolution, also not getting ....

Created by Stephen Thompson Stephen Thompson 12 May 2021.

Latest by Mariia Zaharova Mariia Zaharova 6 days ago.

0
votes
1
answers
18 views

Category: Questions

O Data Salesforce Connect

Hello Team,I am unable to configure the O Data Connect SQL server to Salesforce. Can somebody help me in setting and configure.   Thank you ....

Created by sandeep shamirpet sandeep shamirpet 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 1 weeks ago.

0
votes
5
answers
64 views

Category: Questions

Mailchimp List update with custom columns

Hi,   I would like to update my mailchimp list with data from my datawarehouse. In Mailchimp we have some custom audience fields. For example "company ID, Company address, ...". How ....

Created by Thibaut Desseyn Thibaut Desseyn 21 October 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
26 views

Category: Questions

Time based filter on Import packages.

Hello I was looking for a way to set filters based on hours (like Last hour/Last 2 hours, etc) and we don't have this option flat out when seeting a filter. ....

Created by Jessie Traynor Jessie Traynor 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
21 views

Category: Bug Reports

Replication failure

Recieve an error when running a replication fo our sandbox Salesforce instance with our RDS in AWS. The connection is successful but replication results in an error. ....

Created by Christopher Shainin Christopher Shainin 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
28 views

Category: Questions

How do I do a full restore of Quickbooks online?

Your docs say check the checkboxes for the things you want to restore. But my screen display for Backups , Snapshots, Select objeect has no checkboxes.   I was expecting ....

Created by Lindsay Morris Lindsay Morris 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
28 views

Category: Bug Reports

Object reference not set to an instance of an object.

I have re-logged in, Cleared Meta data, and tried running the package several times with different filter.  ....

Created by Theodore Hoxie Theodore Hoxie 2 weeks ago.

Latest by Theodore Hoxie Theodore Hoxie 2 weeks ago.

0
votes
3
answers
36 views

Category: Questions

SFTP access denied but connection test ok

Hello, Created SFTP connection and conectino test is good no issues here. I checked SFTP credentials using different software (fillezila) and i can connect and i have read and write ....

Created by Raimonds Talcis Raimonds Talcis 4 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
15 views

Category: Questions

Batch - new functionality

Hi, I can see that you now have to run packages in batches, which is causing some of packages to run a lot longer than we want them to. Can ....

Created by Cirrico TLMT Cirrico TLMT 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

0
votes
1
answers
28 views

Category: Questions

Extracting the Automation ID for the automation that contains an email

Hi, ActiveCampaign query.  I've created a query and saved it as EMAILS export. I need to add the Automation ID for automations that contain emails, that is, identify those emails ....

Created by Ruth Bruce Ruth Bruce 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
votes
3
answers
65 views

Category: Questions

Salesforce to Salesforce Package stuck in queued state

Hi,   I have a Salesforce to Salesforce Package and when I go to run it the package just sits in queued state.  Is ther something that can be done ....

Created by OpenGate Consulting OpenGate Consulting 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

0
votes
1
answers
32 views

Category: Bug Reports

Salesforce to SQL jobs queued

When I run my packages manually to copy data from Salesforce to SQL I'm noticing the jobs don't run right away. They sit queued for a random period of time. ....

Created by Frank Emerson Frank Emerson 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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