Latest Tickets
Category: Bug Reports
ONGOING ERROR NEED HELP ASAP FOR SYNCRONIZATION
URGENT, THIS IS VPC/HOMIE, we have been having errors for WEEKS. Can you afford an hour to work with us on Zoom? Pretty please. ....
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Category: Bug Reports
Package running even after State is disabled
Hello SupportHope you are doing good !!I have seen this package https://app.skyvia.com/#/21413/packages/124305 running even after state was disabled.How it can possible ?Is this a bug in Skyvia packages ?And this package ....
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Category: Bug Reports
Package takes more time to complete
Our package "Customer_Invoices_Import_SF_to_QB_Prod" taking long time to complete each time. Why? We have only 10-20 records for each run. Still it takes about 20-30 minutes for each run. ....
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Category: Bug Reports
Postgresql connection error: The server hello message uses a protocol that was not recognized.
We are facing same issue. Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com) And we have no resolution, also not getting ....
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Category: Bug Reports
Postgresql connection error: The server hello message uses a protocol that was not recognized.
When trying to add a connection to a Postgresql database, I get the following following error: The server hello message uses a protocol that was not recognized. I have checked that I ....
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Category: Bug Reports
SF to D365 checkbox fields not enumerating
The SF to D365 migration package from the gallery includes D365 optionset fields. For example, the Status Code field on the Campaign entity includes the following expression: Status=="Planned" ? ....
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Category: Questions
Get data from REST API
Hi. I am trying to get the REST API to work but I am not able to get the metadata correct and therefor I am not getting any data back.Can ....
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Category: Questions
Restore Data Error
Hi, Currently Skyvia is connected to Salesforce Marketing Cloud. Backup is running okay. However, when I'm trying to restore records from a backup an error occured: Here is the backup ....
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Category: Questions
Import error on array fields using CSV to Zendesk.
Import error on array fields using CSV to Zendesk. Hi I am trying to import organizations to Zendesk via CSV file but get an error on array fiels for instace ....
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Category: Bug Reports
Again another packages running even after state is disabled
Hello SupportI am facing another same issue i.e related to package schduler and this package is keep running even the state is disabled.Here is the package i.e withdrawal Requesthttps://app.skyvia.com/#/21413/packages/113282Please check ....
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Category: Bug Reports
New Backup Service (SLACK) failing
Hi, added a new service to the backups - SLACK - . It took a long time to run the backup (1 hour) and produced many errors. I already opened ....
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Category: Bug Reports
Skyvia Query Excel Add In Error
Hi there, I am trying to use the Excel query add-in, but the the following error message when I click the Sign In button: "Sorry, we can't load the add-in. ....
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Category: Questions
Can't Load Excel 365 Add In
My excel 365 add in had been working great, but today I'm receiving the following error message. I have checked network and internet connectivity, and I'm online, but when I ....
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Category: Bug Reports
Snowflake Target Option Missing
Per a blog entry from March (https://skyvia.com/blog/new-connectors-in-skyvia-snowflake-google-ads-mailjet-and-harvest), it appears that Snowflake is supposed to be a target option for replication. However, it does not appear to be an option for ....
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Category: Questions
Payment
The payment is not available in our account ....
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Category: Bug Reports
Package failing
You might already know as I got an email about package failing and to contact support for more details. I tried to manually run package https://app.skyvia.com/#/7823/packages/98811 again and it fails with ....
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Category: Bug Reports
Replicate fails with no error message
We are getting an error when trying to replicate an odata table to sql server. It just says failed in the monitor ....
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Category: Bug Reports
All Packages Failing
All my replications are failing all of a sudden. Here is a sample run ID: 57086787 My account appears to be in good standing. Please advise ASAP. Thanks. ....
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Category: Bug Reports
Skyvia experienced technical issue on 06 May from 13:00 to 19:00 UTC
Dear customers,There was a technical issue on one of the execution nodes yesterday from 13:00 to 19:00 UTC. It caused problems with the execution of some integration packages on the ....
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Category: Feature Requests
We want renew
Hello, we need some information about the Transfer payment: phone, address, city, bank city, I appreciatte it the information very quickly ....
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