Latest Tickets
Category: Questions
Duplicate orders / Ship to Errors
I am getting duplicate orders imported. How can I avoid this please? Also, a record was rejected because of the shipto address. Is there a way to bypass the validation ....
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Category: Bug Reports
Scheduled replication package is not working since changing the Model
Last week I created a simple BigCommerce replication package (ID 135935) containing a few objects and I scheduled the package to run hourly. After creating the package the schedule was working as ....
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Category: Questions
FTP / CSV to MailChimp
I am attempting to synchronise data from a customers CRM to MailChimp, so they can send automated emails to customers and prospects. The CRM isn’t easy to hook into ....
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Category: Bug Reports
Salesforce Data Replication failures
We have a package set up to replicate certain tables from our Salesforce.com database into SQL Server. The package seems to have started failing a few days ago and now ....
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Category: Questions
Call a Skyvia query from Google App Script
Is there a way to call a query created in Skyvia from a function in Google App Scripts in my Google sheet? Thanks ....
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Category: Bug Reports
Multiple imports hang on our account to BigComm
Hi Team, We are seeing multiple import requests failing for endpoint productvariants when sending update to BigComm. Some of these sit pending or "running" for 5 to 20 hours and ....
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Category: Questions
duplicate records in SF to D365 import
We have configured Salesforce to D365 packages and after several weeks of effort are still receiving numerous errors, from timeouts, to duplicates, etc. We have a go-live scheduled in 3 ....
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Category: Questions
Hubspot - Netsuite integration
Hi Team, I'm testing your product to sync data from hubspot to netsuite: I did connection setup for both platform and they work correctly, but when I create the task ....
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Category: Questions
Change of Column Order
Hello. My package # 120832 has custom column names, and I would like to seek your assistance for several changes. Can we please order the columns as follows? A. 18 Digit IDB. ....
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Category: Questions
A task was canceled.
Could you guys please provide more details on why this error is hapenning? ....
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Category: Bug Reports
Salesforce connector not performing incremental updates blowing out our quota
Hi there we have salesforce incremental loads on however I can see in the data that full loads are occurring on all our updates. Screenshot below shows our connector ....
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Category: Questions
Passing unix time stamp to REST service
We have a REST API that we need to connect to and pull inventory from as a source. The authentication for the API is token based however it also requires ....
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Category: Bug Reports
Refresh Token Expired - Box
Keep getting refresh token expired. This makes it difficult to do business. ....
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Category: Questions
Segment REST API Metadata
Hi there, For contact/account updates in Salesforce, I want to import the updates to Segment according to these specifications. Can you please assist with the metadata required to setup this connection:https://segment.com/docs/connections/spec/identify/ ....
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Category: Questions
How to push data to data extensions Salesforce marketing cloud
Hi ....
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Category: Bug Reports
Skyvia Query Excel Add In Error
Hi there, I am trying to use the Excel query add-in, but the the following error message when I click the Sign In button: "Sorry, we can't load the add-in. ....
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Category: Bug Reports
Error on OData Connection
Hi Getting error for OData connection every time. ....
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Category: Questions
Data tables return errors
I am trying to replicate data from freshdesk to Redshift. When connection between both sources are successfull, there are some data tables that returns an error. Is there any solutions ....
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Category: Bug Reports
Postgresql sync with Dynamics 365 - total disaster
After having openning several tickets and having long conversations with support I'm reaching to the community as a last resort. We are having multiple problems in syncing Postgresql with ....
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Category: Questions
No Content in Backup
I just ran this backup and got the following errors. I want to try to re-run it and get the contacts, but none of the objects are showing up in ....
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