Latest Tickets
Category: Bug Reports
Import job failing without any error message
Hello, I contacted you in the support chat on March 11th from the account sebastien.virtel@acrotec.ch but I still didn't get any reply (apart from we'll be contacting you soon). We ....
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Category: Questions
Mapping NetSuite Custom Fields
How do I map custom fields from NetSuite to SQL? For example we have many custom fields on the NetSuite Customer. When I map the NetSuite Customer to SQL, I only ....
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Category: Bug Reports
Query - google sheet - exception: the coordinates or dimensions of the range are invalid
I have a fairly large query (19k rows) that used to run successfully but is now returning with "exception: the coordinates or dimensions of the range are invalid". The query ....
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Category: Bug Reports
SyntaxError: Unexpected token in object literal
We started using the GoogleSheet Add-on today and after doing some queries everything seemed to work okay. I went back in to do a different query and the below error ....
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Category: Questions
Date fields query as '1-1-0001' even though data in source environment (ZOHO) displaying correctly
Hello, We are trying to integrate data from Zoho to an Azure Database. Several records keep failing due to the error 'SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and ....
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Category: Questions
DELETE ACCOUNT CANCEL SUBSCRIPTION
Hi! At this moment I want to delete my account because the backup service is no longer necessary. I await the opt-out confirmation. ACCOUNT: nina.s@germanonlineinstitute.com Thank you ....
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Category: Questions
Error query salesorder
Hello I am consulting a table of the connection "woOw" the table "sales order", but I am getting an error in the query could you help me, please Server ....
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Category: Bug Reports
Cannot read property "model" from null.
....sigh. ....
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Category: Bug Reports
Connection Failure due to HTTP 409
Hi there, I'm having a lot of issues with the Skyvia and Google Sheets integrations. Since Tuesday I can't refresh my data. I get multiple errors when I ....
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Category: Questions
Pipedrive custom fields
We have several custom fields in our Pipedrive instance. One of which is "Distribution List" which is under People. However, I'm not able to find that field with data in ....
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Category: Questions
SalesForce to Netsuite
I am trying to export all Salesforce data into Netsuite. Each Account in SalesForce has Contacts that are linked to the account. I am not sure how to export both ....
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Category: Questions
File Mask in FTP File Load
Hi I am getting the below error while try to find the file using Mask.I have the file already in the ftp and trying to check the file but i ....
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Category: Questions
Data Sync Error
I'm trying to sync between a MySQL database and Marketo and I'm getting an error stating: "The value is too large to fit in the column data area of the ....
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Category: Bug Reports
Updates...Why does it take so long????
Ever since the issues at the end of Feb/beginning of March, it takes 30 minutes to update my spreadsheets when it used to take 3 or 4. This is really ....
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Category: Questions
Migration from Zoho CRM to Hubspot
Hello, I'm actually looking for a tool whi I can use to migrate from Zoho to Hubspot. Anyone know how much time does it take ? Can you tell me ....
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Category: Questions
Connect to CRM onpremise
Hello Skyvia We have crm onpremise behind a ADFS, how can we connect? I am getting an access denied when I try. Will the new Skyvia with an agent solve ....
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Category: Bug Reports
Salesforce synchronization package has been running for 24 hours w/ no records have been processed
Hello there.This package was restarted after a failure (as seen in https://support.skyvia.com/thread/salesforce-large-table-synchronization-failure-with-random-errors/). It has been running now for ~24 hours, and 0 records have been processed.I have no other sync packages ....
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Category: Feature Requests
backup salesforce workflow
Can you send me some details? Thanks, Adi ....
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Category: Feature Requests
Unable to view Error file for download
Please see attachment. Aftre the job run I am unable to scroll sideways to view/download the error csv file. ....
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Category: Bug Reports
Forbidden error in daily jon
We are getting below error sometimes for a daily job from Salesforce to Mailchimp. "An exception has occurred during update operation, the message returned from the provider is: The remote ....
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