Latest Tickets
Category: Questions
Authorization required - connecting to Magento
Hello, We're trying to connect to a data source (Magento) but we encountered an "Authorization required". Root cause analysis confirmed that we need the IP address from Skyvia to be ....
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Category: Questions
Google Sheet Import Very Slow
We have an import job that imports from 2 csv to 2 tabs of a Google Sheet. The process takes extraordinarily long. It took over 3 hours to import under ....
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Category: Questions
Importing People to PipeDrive
I am trying to load a .csv file to PipeDrive to create People using Skyvia and the email and phone number fields are not loading and the error is a ....
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Category: Questions
Azure SQL Server access using Azure Active Directory authentication
Can you create a connector to SQL Server on Azure when the authentication is using Azure Active Directory. Note when I cionnect using SSMS, the authentication is "Azure Active Directory ....
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Category: Bug Reports
Net packets out of order: received, expected
Receiving this error on my scheduled packages. Here is one example: https://app.skyvia.com/#/78163/packages/127279/debug ....
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Category: Bug Reports
Failed to load from CRM Dynamics 365 to PostgreSQL RDS
In recent days, there have been frequent failures. And the errors are not clear. Can you check the IDs below? ----------------------------------------------------------------------------------------------------------------------------------- Run Id 68070088 A connection attempt failed because the ....
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Category: Questions
Connection erros
Greetings, we have receiuved several type of erros that have interrupted our processes, how can we overcome these?, is teher a wasy to solev on our end? n error occurred ....
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Category: Questions
Next Snapshot is Disabled
Hello, I am using Skyvia to backup my QBO, however, I have to manually run the snapshot each time I want to back up the files. There is a ....
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Category: Questions
Microsoft Dynamic CRM Klaviyo Synchronization
Hi Team, We have a Microsoft Dynamic 365 CRM Tenent, we wish to sync the contacts in CRM with a list in Klaviyo, we tired doing the same by following ....
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Category: Questions
Pricing plan
I ran out of the record limits on the basic plan 25k/25k. Will the plan refresh to 0/25k next month? ....
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Category: Questions
Export Package
Hi I am trying to run an export package but keep getting the error msg - You have reached a limit of CSV records. Could you please explain why? ....
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Category: Questions
Automate export download
Using the Google Sheets connector, I set up an export. I'm looking to automate this, so I would like to add a download. Currently, I have to go into the "Log", open ....
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Alfred Ricci
6 days ago.
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Category: Bug Reports
Intermittent Partially Failed Imports
HI Skyvia Support, A number of my imports have been partially failing over the past 2 weeks. The error message is: A connection was successfully established with the server, but ....
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Category: Questions
ActiveCamapign Import - DealCustomFieldValues
When trying to import to ActiveCamapign - DealCustomFieldValues I get the following error: "Invalid attribute" The ActiveCampaign field type is 'Dropdown' Example import attached. ....
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Category: Bug Reports
Cannot see the list of files in the FTP directory
I am trying to import data from multiple CSV files from a FTP server. While trying to do file masking, I cannot see the list of all the files in ....
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Category: Questions
Cannot Run Agent as Windows Service
I've followed your documentation which states you can run the Skyvia Service as an agent like so... Skyvia.Agent.Client.exe -i and then should be able to run: net start Skyvia.Agent.Client.exe ....
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Category: Questions
Import custom fields to active campaign
Hi, i need to import contacts to active campaign from csv file. How can i do to import custom fields values? Thank you ....
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Category: Questions
Need to Import Active Campaign Custom Fields
Hello, I'm trying to import CSV file to Accounts/Contacts/Deals into a new ActiveCampaign environment. The setup has several custom fields in all of these. I read your online help that ....
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Category: Questions
Hubspot Custom Objects
Does anyone know how to sync to Hubspot Custom Objects? I'm creating a bi-directional sync between Hubspot and my Postgresql database. I can successfully sync for Hubspot Default Objects, ....
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Category: Questions
Could not establish trust relationship for the SSL/TLS secure channel.
When I test my Active Campaign connection I receive this message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. How do I fix the ....
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