Latest Tickets
Category: Questions
You do not have access to this record?
During import of the artickes to Zendesk facing and error : "You do not have access to this record" Before that we've tested import in test environment(sandbox) all works fine. ....
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Category: Questions
Dropped Record
Hi, Can you please tell me if this is normal? Every time it syncs, there are 1/3 of the records are dropped and it only shows succeeded sync status. I am ....
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Category: Questions
How to replicate Facebook Ads data grouped by date?
How to replicate Facebook Ads data grouped by date? ....
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Category: Questions
Netsuite date format handling while its '00-00-0000' or null
Hi Skyvia team, We are facing some issue while pushing data to netsuite. we are receiving the error in the data import package. The error is appearing only for ....
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Category: Bug Reports
Issue exporting binary files that have "รก" and potentially other characters in the title
We have AWS to Salesforce integration that uses CSV files with pdf/docx files in an accompanying zip file.Everything works fine apart from one record, after investigation we were able to ....
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Category: Bug Reports
Getting a Failure after 6 hours of an Import job
We are using Snowflake to create tables/views of our data to import into Salesforce via Skyvia. We have a job that is taking a long time to load the records, ....
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Category: Bug Reports
Connecting to G Suite - Run Id 101520813
I am trying to insert an email address on the contact record in G-Suite but am running into the following error: The value of the column Emails has incorrect JSON ....
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Category: Questions
Trying to connect Skyvia to Higher Logic API
I was trying to create a Rest connector between Skyvia and Higher Logic but don't know the format for the metadata. Could you please help me?. Here is some documentation ....
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Category: Questions
Auto Cleanup appears to not be working
Morning Support, I have a question regardign auto cleanup not appearign to be working We have a standard backup subscription with an allocation of 20Gig To ensure we dont breach ....
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Category: Bug Reports
Errors while running backups on Magneto store
Hi Support, Our team has created a Backup connection with our Magneto store. We have run the backup as well and the backup processed successfully but we are getting a ....
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Category: Questions
Import a Typeform Form to Salesforce
I dont know how to retrieve new responses from a Typeform Form to a Salesforce custom Object reflecting the Typeform responses field. ( in a scheduled basis - eg by ....
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Category: Questions
Zendesk Connector missing data
Hi, The Skyvia Zendesk Connector seems to be missing data. There are a few Zendesk API endpoints that seem to be missing but the one I'm most interested in right ....
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Category: Questions
Demo Call + Unable to setup connection to our NetSuite Instance
Hello, We are looking to Integrate Jira and NetSuite - we mainly want to be able to create Jira Service Management Customer Accounts from NetSuite. I have been able to ....
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Category: Bug Reports
Hubspot integration of contacts not working
Integrations of Contacts from Hubspot stopped working around 24 May. The jobs run successfully but always returning 0 records. I've tested including removing all filters and still get no results. I've ....
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Category: Feature Requests
Zendeks Talk Metrics
Hi Skyvia team,We have a customer interested in using Skyvia for a Customer. I can share the details of the Customer.But there is a gap in features that is holding ....
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Category: Questions
Error Code 0
Hi there, Everytime I do a download from Zendesk via Skvia I am getting an Unknown 0 error code pop up preventing me from getting my data. I urgently ....
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Category: Feature Requests
Add Hubspot Users and Teams to Available Objects
Hi, Please add Hubspot Users and Teams https://developers.hubspot.com/docs/api/settings/user-provisioning to Hubspot objects. We need this in order to analyze Deals by Team User-Owner Team. Thanks,Sohrab ....
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Category: Questions
Missing backups
Hello Support, I noticed in my backups for July a period 21 days is missing across multiple backups. I have attached a screen shot of the missing time period. ....
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Category: Questions
Converting DT_NTEXT to DT_IMAGE
Trying to transfer data from NetSuite to Salesforce for files/attachments and I can't map a DT_NTEXT to DT_IMAGE. Is there a way to convert with an expression a DT_NTEXT so that it ....
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Category: Questions
Select only new rows from a google sheet in a Scheduled import package
Hi! Is there a simple way to configure a scheduled import from Google Sheets that only imports new rows created since the last scheduled import run ? ....
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