Latest Tickets

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Category: Questions

You do not have access to this record?

During import of the artickes to Zendesk facing and error : "You do not have access to this record" Before that we've tested import in test environment(sandbox) all works fine. ....

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1
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13 views

Category: Questions

Dropped Record

Hi, Can you please tell me if this is normal? Every time it syncs, there are 1/3 of the records are dropped and it only shows succeeded sync status. I am ....

Created by Matt Kim Matt Kim 2 days ago.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska yesterday.

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Category: Questions

How to replicate Facebook Ads data grouped by date?

How to replicate Facebook Ads data grouped by date? ....

Created by Antonio Tajuelo Antonio Tajuelo yesterday.

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votes
0
answers
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Category: Questions

Netsuite date format handling while its '00-00-0000' or null

Hi Skyvia team,   We are facing some issue while pushing data to netsuite. we are receiving the error in the data import package. The error is appearing only for ....

Created by Integration pramata Integration pramata yesterday.

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1
answers
15 views

Category: Bug Reports

Issue exporting binary files that have "รก" and potentially other characters in the title

We have AWS to Salesforce integration that uses CSV files with pdf/docx files in an accompanying zip file.Everything works fine apart from one record, after investigation we were able to ....

Created by Jonathan Heard Jonathan Heard 1 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina yesterday.

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votes
2
answers
26 views

Category: Bug Reports

Getting a Failure after 6 hours of an Import job

We are using Snowflake to create tables/views of our data to import into Salesforce via Skyvia.  We have a job that is taking a long time to load the records, ....

Created by Net Health Net Health 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 days ago.

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2
answers
23 views

Category: Bug Reports

Connecting to G Suite - Run Id 101520813

I am trying to insert an email address on the contact record in G-Suite but am running into the following error: The value of the column Emails has incorrect JSON ....

Created by Grant McInnes Grant McInnes 2 weeks ago.

Latest by Grant McInnes Grant McInnes 3 days ago.

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votes
1
answers
13 views

Category: Questions

Trying to connect Skyvia to Higher Logic API

I was trying to create a Rest connector between Skyvia and Higher Logic but don't know the format for the metadata. Could you please help me?. Here is some documentation ....

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2
answers
15 views

Category: Questions

Auto Cleanup appears to not be working

Morning Support, I have a question regardign auto cleanup not appearign to be working We have a standard backup subscription with an allocation of 20Gig To ensure we dont breach ....

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5
answers
48 views

Category: Bug Reports

Errors while running backups on Magneto store

Hi Support, Our team has created a Backup connection with our Magneto store. We have run the backup as well and the backup processed successfully but we are getting a ....

Created by marco prisco marco prisco 3 weeks ago.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 2 weeks ago.

0
votes
1
answers
17 views

Category: Questions

Import a Typeform Form to Salesforce

I dont know how to retrieve new responses from a Typeform Form to a Salesforce custom Object reflecting the Typeform responses field. ( in a scheduled basis - eg by ....

Created by Matias Macera Matias Macera 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
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5
answers
21 views

Category: Questions

Zendesk Connector missing data

Hi, The Skyvia Zendesk Connector seems to be missing data.  There are a few Zendesk API endpoints that seem to be missing but the one I'm most interested in right ....

Created by David Ventimiglia David Ventimiglia 2 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 2 weeks ago.

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votes
1
answers
16 views

Category: Questions

Demo Call + Unable to setup connection to our NetSuite Instance

Hello,  We are looking to Integrate Jira and NetSuite - we mainly want to be able to create Jira Service Management Customer Accounts from NetSuite. I have been able to ....

Created by Naj Irshad Naj Irshad 2 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 2 weeks ago.

0
votes
13
answers
112 views

Category: Bug Reports

Hubspot integration of contacts not working

Integrations of Contacts from Hubspot stopped working around 24 May. The jobs run successfully but always returning 0 records.  I've tested including removing all filters and still get no results.  I've ....

Created by IT Accounts IT Accounts 11 July 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
11 views

Category: Feature Requests

Zendeks Talk Metrics

Hi Skyvia team,We have a customer interested in using Skyvia for a Customer. I can share the details of the Customer.But there is a gap in features that is holding ....

Created by Ganesh Rajendran Ganesh Rajendran 2 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 2 weeks ago.

0
votes
1
answers
15 views

Category: Questions

Error Code 0

Hi there,   Everytime I do a download from Zendesk via Skvia I am getting an Unknown 0 error code pop up preventing me from getting my data. I urgently ....

Created by Imogen Allen Imogen Allen 5 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
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3
answers
35 views

Category: Feature Requests

Add Hubspot Users and Teams to Available Objects

Hi, Please add Hubspot Users and Teams https://developers.hubspot.com/docs/api/settings/user-provisioning to Hubspot objects. We need this in order to analyze Deals by Team User-Owner Team. Thanks,Sohrab ....

Created by Sohrab Niramwalla Sohrab Niramwalla 20 June 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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votes
2
answers
18 views

Category: Questions

Missing backups

  Hello Support, I noticed in my backups for July a period 21 days is missing across multiple backups. I have attached a screen shot of the missing time period. ....

Created by Adam Kozaryn Adam Kozaryn 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
22 views

Category: Questions

Converting DT_NTEXT to DT_IMAGE

Trying to transfer data from NetSuite to Salesforce for files/attachments and I can't map a DT_NTEXT to DT_IMAGE.  Is there a way to convert with an expression a DT_NTEXT so that it ....

Created by ALI JENAN ALI JENAN 3 weeks ago.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 2 weeks ago.

0
votes
1
answers
15 views

Category: Questions

Select only new rows from a google sheet in a Scheduled import package

Hi! Is there a simple way to configure a scheduled import from Google Sheets that only imports new rows created since the last scheduled import run ? ....

Created by Matias Macera Matias Macera 3 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 3 weeks ago.

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