Latest Tickets

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Category: Questions

Estimating storage requirements for budget approval based on a Jira cloud instance

We are trying to determine storage estimates in the skyvia backup cloud for budgeting purposes.  Is there anyway to get a rough estimage from the Jira Cloud XML backup?  ....

Created by Michael Small Michael Small 1 minute ago.

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Category: Bug Reports

CSV to hubspot import

Hello,   I have made a import from a CSV file to hubspot package. Using the UPSERT command to import and update companies and contacts. The package runs successfully and ....

Created by Jonas Hagberg Jonas Hagberg 4 hours ago.

Latest by Jonas Hagberg Jonas Hagberg 6 minutes ago.

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4
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Category: Questions

SalesForce to Netsuite Sandbox

Hello, could we have assistance setting up a SalesForce to Netsuite Sync? We have around 20k contacts in SalesForce that we would like replicated inside Netsuite once a day.  I ....

Created by Thomas Bishop Thomas Bishop 2 days ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 hours ago.

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Category: Bug Reports

JIRA Cloud Backup

Greetings Today, we are doing Backup of JIRA cloud instance using Backup manager which is available under  system > export and import > Backup manager > Create Backup for server ....

Created by shravanakumar ks shravanakumar ks 5 hours ago.

Latest by Mariia Zaharova Mariia Zaharova 3 hours ago.

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3
answers
9 views

Category: Bug Reports

Cannot import from LeadChangeEvent in Salesforce to SQL

How to import data from LeadChangeEvent? I am trying to get information for Converted Leads. ....

Created by Heena Tarachandani Heena Tarachandani 1 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 10 hours ago.

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5
answers
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Category: Bug Reports

Unable to pull Hubspot LineItems or Deals anymore.

I get the errors "Must have scope inbounddb-product-library-read" and "Must have scope deal-line-item-read" when running my Hubspot jobs. This error is new. I've disconnected and reconnected Hubspot, and I've given Skyvia full ....

Created by Matthew Miller Matthew Miller 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova yesterday.

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Category: Feature Requests

remove account

 Hi, please delete my account  ....

Created by Tatjana Spoljar Tatjana Spoljar 2 weeks ago.

Latest by Tatjana Spoljar Tatjana Spoljar yesterday.

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Category: Questions

Add user to account

I've added a user with administration privileges to my account, but he can't see any integration packages. I'd like him to be able to see and modify my integrations. Is ....

Created by Carolyn Reuman Carolyn Reuman yesterday.

Latest by Mariia Zaharova Mariia Zaharova yesterday.

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answers
17 views

Category: Questions

Data integration keeps failing

Hi there I have a data integration between two RDS connections and when I try to run the package, it keeps failing with error saying "permission denied for table <tablename>" but it ....

Created by Crystal  Chan Crystal Chan 2 weeks ago.

Latest by Crystal  Chan Crystal Chan 5 days ago.

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Category: Questions

Job Keeps Failing

My Job 'Synchronize Records' has been failing since Oct 9th.  However, it returns no error to troubleshoot.  It just says failed.  Please let me know what has failed soI can ....

Created by Aaron King Aaron King 5 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 6 days ago.

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10
answers
45 views

Category: Questions

Can't access NetSuite table

Hi  I've configured a Netsuite connection and can access the majority of netsuite tables except for a couple.  A really critical table is SalesOrder however I get a generic error ....

Created by Andrew McDonald Andrew McDonald 29 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 6 days ago.

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1
answers
9 views

Category: Questions

Number of records processed in real time

Hi,   I'm trying to work out if I will be better off moving to a upgrade package.  How can I tell how many records I am processing on a ....

Created by Peter Farmer Peter Farmer 6 days ago.

Latest by Mariia Zaharova Mariia Zaharova 6 days ago.

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3
answers
16 views

Category: Questions

Hubspot Backup reporting hapikey error

I've been trialling the backup to backup our Hubspot data. I am the Hubspot super admin and we have 1 admin and 4 users.  The API key is mine. Attached ....

Created by Tony Hill Tony Hill 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 1 weeks ago.

0
votes
1
answers
12 views

Category: Bug Reports

Error message: "ORA-12541: TNS:no listener" when using the Agent

Hi, I'm using the agent and testing Oracle connectivity.  The test is sucessful but using the connection generates a ORA-12541: TNS:no listener Thanks Dan     ....

Created by Dan Swartz Dan Swartz 1 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 1 weeks ago.

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1
answers
35 views

Category: Questions

How to have the import match on Person Account unless a Contact exists under a normal Account

I am creating a Shopify à Salesforce import package that we would like to schedule on a regular basis.   We are mapping Orders à Donations, and Customers à Accounts (in our setup ....

Created by Erika Traskvik Erika Traskvik 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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4
answers
23 views

Category: Questions

Very slow upsert operation

I'm attempting to upsert Zendesk users via a CSV source. My CSV contains a mix of existing users and new ones. I'm looking up the user ID based on their ....

Created by Ben West Ben West 2 weeks ago.

Latest by Ben West Ben West 2 weeks ago.

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2
answers
14 views

Category: Bug Reports

http://www.skyvia.com/ is down

The site is down.  Seeing this upon login: ....

Created by mike mike 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

0
votes
1
answers
10 views

Category: Bug Reports

Json encoding issue

I am getting this error for package 83423 29357993  Failed Unable to cast object of type 'Newtonsoft.Json.Linq.JArray' to type 'Newtonsoft.Json.Linq.JValue'. ....

Created by Daniel Kozlowski Daniel Kozlowski 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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1
answers
17 views

Category: Questions

Considering Zoho for a customer need

Hello, I have a customer that is asking for hubspot integration.  They use several user defined fields and are asking me to push them into a custom third party service ....

Created by David Avery David Avery 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

0
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8
answers
45 views

Category: Feature Requests

Ashirvad Pipes - Advance Subscribe 25K Records

Dear Team,   We are not getting any response from 5 days on the below issues updated through chat, please check and resolve the issue on priority.   “Please add ....

Created by Jayaprakash N Jayaprakash N 14 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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