Latest Tickets
Category: Bug Reports
Unable to save backup settings after adding Schedule
We are getting an error when trying to save a Backup object after having added a schedule. I have attached a screenshot of the error that we are receiving, could ....
Category: Questions
Import CSV to QB Online as a Journal Entry
Successfully created a connection to our QB Online account, when creating a task to import a list of CSV Journal Entries I never get a place to map the entries. ....
Category: Feature Requests
need skip logic for importa
Can we get skip logic? if a record exists with a condition already, can we have a way to skip the record? ....
Category: Bug Reports
Import Error
I'm getting the below error on a scheduled import as below :An exception has occurred during data processing, the message returned from the provider is: Some kind of disk I/O ....
Category: Questions
Error: Row size too large (> 8126)
We are using Skyvia to bring data from Pipedrive into SQL Workbench. We have two users doing the same thing; intially replicating the Pipedrive tables and then running scheduled updates ....
Category: Bug Reports
Query on Zoho Project connection
Hi to all.I've configured a connection for ZohoProject app. When I try to query the table "Tasks" I get an error message: After a few tries, I suppose the problem ....
Category: Questions
Problem with free trial
Hello, I'm beginning with Skyvia and i'm trying to connect Mailjet & Twitter with Looker Studio, but when I'm trying to make the connection, I receive this error message : ....
Category: Bug Reports
Dates misalignements in extracted tables
In many tables (example: the "Bugs" table) the same date is shown in two different formats, the am/pm one and the "Timestamp" one, but they shows different values, shifted 1 ....
Category: Questions
Account blocked but I have paid
I have paid the 99 USD for professional but this endpoint https://connect.skyvia.com/o016ro7q gets the error: You have reached the limit of bytes transferred. The endpoint is blocked. You may upgrade ....
Category: Questions
Shopify add image url
Hi, When i want to create products on shopify by importing my sql database. When i map the feelds, i can not choos to use a photo url for the ....
Category: Bug Reports
Package Import: Run ID failed - No data imported
Hello, We have an issue regarding a Skyvia package. Name: F1GR_CUSTOMER-UPDATE-last year We observe error on the package update. No success rows added / no error rows either.The last error ....
Category: Bug Reports
Import running non-stop
Good day I have an scheduled import that has been running since yesterday and hasn't completed. Please advise on why this is happening an assist where possible. Please see attachment ....
Category: Questions
Error when downloading CSV from filemask but works using single file
I am receiving a download error while using FileMask only - the same file works when using "Single File" CSV mode. It also seems to be finding the file correctly ....
Category: Questions
Historical Data GA3
Hello guys, I´ve made a test connection between google analytics and bigquery. I checked the Bigquery dataset and it has data since Nov 2020. However my GA data goes back ....
Category: Questions
Data Splitting not supported.
What attempting to run package, am receiving following error msg: "Data Splitting is not supported in your subscription plan." Unable to locate remedy in help or knowledge base. ....
Category: Bug Reports
Backups not working
Hi support, We created a backup branch earlier. But previously we had a few backups created on the production but from Dec2022 we can see the backups are not ....
Category: Bug Reports
Issue connecting to SQL Server through Agent
Hey I get this when I test a SQL Server connection in Skyvia going through the agent. Any thoughts on what could be causing this? The agent looks fine. ....
Category: Bug Reports
Tables in SugarCRM erroring out in Skyvia - Accounts, Meetings, and Contacts tables
I am trying to pull data out of SugarCRM and some tables I have no issues pulling but Accounts gives me the following error - Unexpected SugarType 'e38-time-saver'. Meetings table ....
Category: Bug Reports
Follow Up On Error With The Substring Expression
Good day . After I had made the change on the Incident description to slice the charactors , I'm still seeing the error "The data was truncated. Column name: 'Incident ....
Category: Bug Reports
packgeID appears repeat
In the folder below the same packgeID appears repeat https://app.skyvia.com/#/76069/objects?type=package&folder=1987 https://app.skyvia.com/#/76069/packages/200065 ....