Latest Tickets
Category: Bug Reports
Can't set up incremental updates for a Mailchimp Table
Hello, "The source object 'ListMemberActivities' has a composite primary key and cannot be used when the 'Incremental Updates' check box is selected." This table is 350k+ rows and I need ....
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Category: Questions
Active campaign customs fields
Hi, I want to connect ftp with csv and active campaign I see on your doc : "Skyvia does not support custom fields in the default ActiveCampaign connector. However, if you need ....
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Category: Questions
Update fields after executing package
Hi Team, I need the information. If I run a package (Source = Salesforce.com and Destination = MySQL) and the package executed completely, can I update few fields for ....
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Category: Questions
Need Help File with 2 external ID
Hi, I have a problem to make an integration, i Have : - 1 flow for order / quotation : OK- 1 flow for biling : OK- 1 flow to ....
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Category: Feature Requests
Use Zoho CRM API v2
Zoho CRM API v2 has much more functionality and has bigger limits than API v1. Can you please start supporting this for Skyvia? More details : https://www.zoho.com/crm/help/api/deprecation-transition-announcement.html ....
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Category: Questions
Data retention
Hi, I have a question. If we have Free plan, how long our data remains in ypur servers? If we have payed plan and we forget to pay bill ....
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Category: Questions
Error token invalid on URL connection with marketing cloud Salesforce
Error token invalid on URL connection with marketing cloud Salesforce I am Trying to connect marketing cloud with skyvia but After than release of Marketing I get this error ....
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Category: Questions
Associate HubSpot company to HubSpot deal
Hi, inserting HubSpot deals we cannot match Company Id fetched with target lookup from HubSpot company with property associatedCompanyIds as the datatypes don't match. The returned Company Id is dt_i8 ....
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Category: Bug Reports
FTP locked for 1 file, don't understand
Hi, On a ftp we have 1 file locked and we cannot deposit a new file to upgrade the csv file, it's ok for mots of our flow but just ....
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Category: Bug Reports
Integration failure
Hi, we have been having issues with our Skyvia integration. The daily integration run has been failing - see attached image. The data source is Salesforce and the query is ....
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Category: Bug Reports
Integrating FTP to mail chimp
I have create a connection between FTP and Mailchimp account. I have also mapped all the required Source and target Definition but still got below mentioned error:- ErrorDescription;"Email";"ListId" Your merge fields ....
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Category: Questions
Capture Picklist value from Shopify
The Mailing Country in Shopify is a Picklist. I am trying to sync it to the MailingCountry field in Salesforce, but simply mapping the two fields returns no value. Can ....
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Category: Bug Reports
Skyvia to Postgres Timed Out
Skyvia to Postgres connection is timed out... ....
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Category: Feature Requests
Can Skyvia receive webhooks?
Hello, to process contact deletions from HubSpot in target systems like f.e. MS Dynamics we want to use the HubSpot deletion webhook. Is that possible in Skyvia? Can we use ....
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Category: Questions
Rename Column Headers on Export
How can we choose what column header names to utilize on a CSV export? Right now, when reading from Salesforce, it automatically formats in: Object.FieldName which is causing us problems ....
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Category: Questions
Skyvia New - Unable to Create Packages
I've migrated to Skyvia new, primarily for the agent software, as I feel it's safer than opening a port in our firewall. I've downloaded, installed, and tested the agent. I've ....
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Category: Questions
Add a User
I invited another person to join my Skyvia account but she never got the email invite from me. I have tried to invite her a few times but it didn't ....
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Category: Feature Requests
Configure Batch Size
Hi, In our daily bulk data update operation, we are getting APEX CPU Time limit errors. If you can provide a feature where we can select a batch size for ....
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Category: Bug Reports
Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'.
Been getting this error all day. Please help. None of my integrations are working. Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'. ....
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Category: Bug Reports
Error message
I keep getting this error message: Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'. Can you help ASAP? ....
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