Latest Tickets

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Category: Questions

Authorization required - connecting to Magento

Hello, We're trying to connect to a data source (Magento) but we encountered an "Authorization required". Root cause analysis confirmed that we need the IP address from Skyvia to be ....

Created by Benjamin Tabares Jr Benjamin Tabares Jr 12 minutes ago.

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Category: Questions

Google Sheet Import Very Slow

We have an import job that imports from 2 csv to 2 tabs of a Google Sheet. The process takes extraordinarily long. It took over 3 hours to import under ....

Created by Margaret Ngai Margaret Ngai 1 hour ago.

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Category: Questions

Importing People to PipeDrive

I am trying to load a .csv file to PipeDrive to create People using Skyvia and the email and phone number fields are not loading and the error is a ....

Created by Jeff Richter Jeff Richter 6 hours ago.

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Category: Questions

Azure SQL Server access using Azure Active Directory authentication

Can you create a connector to SQL Server on Azure when the authentication is using Azure Active Directory.  Note when I cionnect using SSMS, the authentication is "Azure Active Directory ....

Created by API User Reporting API User Reporting 13 hours ago.

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Category: Bug Reports

Net packets out of order: received, expected

Receiving this error on my scheduled packages.  Here is one example: https://app.skyvia.com/#/78163/packages/127279/debug ....

Created by Eric Farbman Eric Farbman 13 hours ago.

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Category: Bug Reports

Failed to load from CRM Dynamics 365 to PostgreSQL RDS

In recent days, there have been frequent failures. And the errors are not clear. Can you check the IDs below? ----------------------------------------------------------------------------------------------------------------------------------- Run Id 68070088 A connection attempt failed because the ....

Created by Gabriel Longarai Gabriel Longarai 3 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina 14 hours ago.

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Category: Questions

Connection erros

Greetings, we have receiuved several type of erros that have interrupted our processes, how can we overcome these?, is teher a wasy to solev on our end? n error occurred ....

Created by Rodrigo Fritis Rodrigo Fritis 15 hours ago.

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Category: Questions

Next Snapshot is Disabled

Hello,   I am using Skyvia to backup my QBO, however, I have to manually run the snapshot each time I want to back up the files. There is a ....

Created by Jeffrey Brooks Jeffrey Brooks 5 days ago.

Latest by Olena Romanchuk Olena Romanchuk 16 hours ago.

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Category: Questions

Microsoft Dynamic CRM Klaviyo Synchronization

Hi Team,  We have a Microsoft Dynamic 365 CRM Tenent, we wish to sync the contacts in CRM with a list in Klaviyo, we tired doing the same by following ....

Created by Vidit Gholam Vidit Gholam 17 hours ago.

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Category: Questions

Pricing plan

I ran out of the record limits on the basic plan 25k/25k. Will the plan refresh to 0/25k next month?  ....

Created by Starboard Dev Starboard Dev yesterday.

Latest by Nataliia Nikulina Nataliia Nikulina 18 hours ago.

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Category: Questions

Export Package

Hi I am trying to run an export package but keep getting the error msg - You have reached a limit of CSV records.   Could you please explain why?   ....

Created by Hazel Popham Hazel Popham 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 18 hours ago.

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Category: Questions

Automate export download

Using the Google Sheets connector, I set up an export. I'm looking to automate this, so I would like to add a download. Currently, I have to go into the "Log", open ....

Created by Alfred Ricci Alfred Ricci 6 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina 3 days ago.

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Category: Bug Reports

Intermittent Partially Failed Imports

HI Skyvia Support, A number of my imports have been partially failing over the past 2 weeks. The error message is: A connection was successfully established with the server, but ....

Created by Jay Ong Jay Ong 5 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina 3 days ago.

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Category: Questions

ActiveCamapign Import - DealCustomFieldValues

When trying to import to ActiveCamapign - DealCustomFieldValues I get the following error: "Invalid attribute" The ActiveCampaign field type is 'Dropdown' Example import attached.  ....

Created by Chris O'Neill Chris O'Neill 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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Category: Bug Reports

Cannot see the list of files in the FTP directory

I am trying to import data from multiple CSV files from a FTP server. While trying to do file masking, I cannot see the list of all the files in ....

Created by Kapil Adhikari Kapil Adhikari 6 days ago.

Latest by Olena Romanchuk Olena Romanchuk 4 days ago.

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Category: Questions

Cannot Run Agent as Windows Service

I've followed your documentation which states you can run the Skyvia Service as an agent like so... Skyvia.Agent.Client.exe -i  and then should be able to run: net start Skyvia.Agent.Client.exe   ....

Created by Jessie Traynor Jessie Traynor 4 days ago.

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Category: Questions

Import custom fields to active campaign

Hi, i need to import contacts to active campaign from csv file. How can i do to import custom fields values?  Thank you ....

Created by Julen Reartes Julen Reartes 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 4 days ago.

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3
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63 views

Category: Questions

Need to Import Active Campaign Custom Fields

Hello, I'm trying to import CSV file to Accounts/Contacts/Deals into a new ActiveCampaign environment. The setup has several custom fields in all of these. I read your online help that ....

Created by Michael Phelps Michael Phelps 23 February 2020.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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61 views

Category: Questions

Hubspot Custom Objects

Does anyone know how to sync to Hubspot Custom Objects?    I'm creating a bi-directional sync between Hubspot and my Postgresql database. I can successfully sync for Hubspot Default Objects, ....

Created by Nicholas Manske Nicholas Manske 23 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 5 days ago.

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Category: Questions

Could not establish trust relationship for the SSL/TLS secure channel.

When I test my Active Campaign connection I receive this message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. How do I fix the ....

Created by Peter Koebel Peter Koebel 6 days ago.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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