Latest Tickets

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Category: Questions

Connect to new RDS instance

I am trying to connect tp new RDS instance. I get the following error: A connection attempt failed because the connected party did not properly respond after a period of ....

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5 views

Category: Bug Reports

get_date() expression in package errors as 'not valid'

I have a timestamp field that I want to populate with the current date.  In my package I have it mapped to a Expression with the function call get_date() but ....

Created by Stew Stremel Stew Stremel yesterday.

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votes
1
answers
8 views

Category: Bug Reports

Cannot refresh a google sheets worksheets with more that one query

  Please see the attached. There is only one query per sheet...       ....

Created by david alkhazraji david alkhazraji 2 days ago.

Latest by Mariia Zaharova Mariia Zaharova yesterday.

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votes
1
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11 views

Category: Questions

Export from HubSpot to SFTP very slow with filter conditions

We are trying to export records from the HubSpot EmailEvents table once a day. When we specific just 1 condition - CreatedAt equals YESTERDAY, the export runs within 1 minute ....

Created by Margaret Ngai Margaret Ngai yesterday.

Latest by Nataliia Nikulina Nataliia Nikulina yesterday.

0
votes
3
answers
7 views

Category: Questions

Run agent as a service.

I am trying to add the skyvia agent as a service. I run the commance skyvia.agent.client.exe as per the documenatation but I recieve unknown command-line parameter "-i" The agent is ....

0
votes
1
answers
7 views

Category: Bug Reports

Task cancelled

We are getting the RC_03 error.  I have seen this on the portal for others.  I have no idea from your response whether this is a long or a short ....

Created by Ross woodward Ross woodward 3 days ago.

Latest by Mariia Zaharova Mariia Zaharova yesterday.

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14 views

Category: Bug Reports

Daily scheduled backup not occurring since August

Skyvia Backup is indicating that backup package "Daily full bu 1-8-21", scheduled for daily backup, has not actually been backed up since August. ....

Created by Steven Mandeli Steven Mandeli 3 days ago.

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Category: Questions

Skyvia two level lookup

Hi, I am trying to copy a property value from the same source from object A to object B, and the objects share a similar value that I would like ....

Created by Carl Bouckaert Carl Bouckaert 3 days ago.

0
votes
1
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20 views

Category: Questions

Just learning -- getting PLEASE SAVE THIS PACKAGE message, but SAVE is inactive

I am trying to create my first backup. I have a valid connection, and selected all elements, but RUN generates the above message. Don't know where to go from here. ....

Created by Bob Campbell Bob Campbell 5 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina 3 days ago.

0
votes
1
answers
10 views

Category: Bug Reports

CRM Dynamics to PostgreSQL RDS AWS

Hi, can you investigate the cause of the error below? A task was canceled. https://app.skyvia.com/#/76069/packages/124308/debug run id 69710182 ....

Created by Gabriel Longarai Gabriel Longarai 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

0
votes
1
answers
11 views

Category: Bug Reports

CRM Dynamics to PostgreSQL RDS AWS

Hi, can you investigate the cause of the error below? A task was canceled. https://app.skyvia.com/#/76069/packages/124308/debug run id 69710182 ....

Created by Gabriel Longarai Gabriel Longarai 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

0
votes
1
answers
16 views

Category: Questions

The remote server returned an error: (400) Bad Request.

We have paid to upgrade to the professional subscription, trying to upsert a document with 200,000 records and receiving this notification.  Please advise asap as this is time sensitive. Thank ....

Created by Coa Coa Coa Coa 5 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina 4 days ago.

0
votes
1
answers
19 views

Category: Bug Reports

A task was canceled.

Hi,  We're using SKyvia to synch our website with Salesforce and the sync failed this morning and below is the error message we got A task was canceled. Can you ....

Created by Anjali Nanda Anjali Nanda 4 days ago.

Latest by Mariia Zaharova Mariia Zaharova 4 days ago.

0
votes
1
answers
25 views

Category: Bug Reports

Socket read operation has timed out after 60000 milliseconds

The package created for exporting a file to an SFTP server has been running successfully for the last 2 months. But, it has got failed with the below error message: ....

Created by Liventus Nederlander Liventus Nederlander 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
votes
1
answers
25 views

Category: Bug Reports

New connection to Google Sheets

By creating a new connection to Google Sheets. It is not listing the worksheets.      ....

Created by Gabriel Longarai Gabriel Longarai 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

0
votes
1
answers
20 views

Category: Questions

Need connector for tableau to communicate with zoho books

Hi Team, Please suggest us how we can use skyvia as connector between the tableau and zoho books.   You can reach me via email : mahesh@velankanigroup.com Thanks , Mahesh ....

Created by Prasanna Kumar Prasanna Kumar 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

0
votes
4
answers
68 views

Category: Questions

Google Sheet Import Very Slow

We have an import job that imports from 2 csv to 2 tabs of a Google Sheet. The process takes extraordinarily long. It took over 3 hours to import under ....

Created by Margaret Ngai Margaret Ngai 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
votes
1
answers
30 views

Category: Questions

Order import / export packages involving SFTP

We have a number of import / export packages involving moving data between SFTP, GSheet & HubSpot. While we can control the order of execution within a package, we can't ....

Created by Margaret Ngai Margaret Ngai 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
votes
2
answers
39 views

Category: Bug Reports

Object reference not set to an instance of an object

Package: 142181 Run Id: 69032645 Type: Syncronisation Source: ActiveCampaign Target: Salesforce   Salesforce metadata has been refreshed.  Run shows error: Object reference not set to an instance of an object.   ....

Created by Chris O'Neill Chris O'Neill 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

0
votes
3
answers
46 views

Category: Questions

Google Analytics - No State Filter

Hi, Is there a workaround to import only the recently inserted and/or updated records from Google Analytics? Unlike other sources, there's no State Filter (i.e. Inserted, Updated) and it just duplicates ....

Created by Benjamin Tabares Jr Benjamin Tabares Jr 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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