Latest Tickets

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Category: Questions

Convert DateTime to Date field in Salesforce

Hi, I have a few columns in my CSV import file that contain DateTime values in the format of DD/MM/YY HH:MM and I would like to convert them to a target date ....

Created by Ali Mahmood Ali Mahmood 18 hours ago.

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Category: Questions

Freshsales and Metabase Integration

Dear Skyvia team, Kindly help look into the source connection error - how should I get the right domain?  Thanks, Jasmine ....

Created by Jasmine S Jasmine S yesterday.

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Category: Questions

Skyvia - Replicate Shopify to Azure failing

We are trying to replicate data from Shopify to Azure SQL.  Even with limited tables selecetd, the replication fails.  I cannot seem to attach CSV logs generated  - how can ....

Created by Jeremy Kolko Jeremy Kolko 3 days ago.

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Category: Questions

IP Address

Hi,  Please let us know if the below newly added IP address is a range or singular IP. 52.190.252.0 ....

ip

Created by Sokrati CP Sokrati CP 3 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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Category: Questions

IP Address

Hi,  Please let us know if the below newly added IP address in skyvia is a range or singular IP. 52.190.252.0Thankyou. ....

ip

Created by Kunal Nadkarni Kunal Nadkarni 3 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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Category: Questions

Error Connecting Salesforce Marketing Cloud to your platform

Ive followed your documentation to connect me Marketing Cloud Instance to your platform but when I click to the test the connection I get the following errors. This is using ....

Created by Kenn Gardner Kenn Gardner 4 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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Category: Bug Reports

Quickbooks replication error: The source object 'InvoiceLineItem' does not have column 'LinkedTxn'.

Hi- I've had Quickbooks replication (Invoices & InvoiceLineItems) to Postgres running for a while, but recently it started failing with the error: The source object 'InvoiceLineItem' does not have column ....

Created by Arun Sivashankaran Arun Sivashankaran 4 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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Category: Questions

Data Flow is not transferring contact information to Target ERP

Upon submitting a form for contact information, the dataflow should transfer all information in parameters to the desired table. However, it is not successfuly tranfering information when filling out the ....

Created by Hans Graubard Hans Graubard 3 days ago.

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Category: Feature Requests

Add Hubspot Users and Teams to Available Objects

Hi, Please add Hubspot Users and Teams https://developers.hubspot.com/docs/api/settings/user-provisioning to Hubspot objects. We need this in order to analyze Deals by Team User-Owner Team. Thanks,Sohrab ....

Created by Sohrab Niramwalla Sohrab Niramwalla 4 days ago.

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Category: Bug Reports

Internal Error. Please contact Support for more details.

Job failed today and notified with message below.  The portal only shows that the error messages as 'Failed' and no additional data.  The package is valid and no changes have ....

Created by Stew Stremel Stew Stremel 1 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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1
answers
18 views

Category: Bug Reports

Packages failing without errors

Many of my packages have been failing with no error message.  One had the below error: An error occurred with the following error message: "Attempted to read or write protected ....

Created by Tom Lally Tom Lally 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 6 days ago.

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Category: Questions

Change Records per month from 10m to 5m

We would like to lower our monthly records from 10m to 5m on our professional plan.  I do not see a way of doing this in our online account.  Please ....

Created by antony neely antony neely 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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Category: Bug Reports

Urgent service disruption

Hi there, Our package export has not been sent in almost 48 hours (June 15 at 8:00 pm). Can you please look into this urgently and re-instate our service. It ....

Created by Michael Merckel Michael Merckel 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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1
answers
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Category: Bug Reports

seven packages crashed 24 hours ago, but there is no help

pressing the cancel-button does not help. This problem exists for years now, but was never addressed. We depend on good and stable functioning, unfortunately, this is not the case with ....

Created by PubliBike Webmaster PubliBike Webmaster 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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1
answers
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Category: Questions

Import FTP File CSV in my Insight Jira cloud

<p data-renderer-start-pos="1">Hello, <p data-renderer-start-pos="9">I need import FTP File in my Insight to update data. In Server exist this process: https://confluence.atlassian.com/jirakb/how-to-use-a-csv-file-located-in-ftp-server-to-import-data-into-insight-1095765468.html <p data-renderer-start-pos="9">Can Skyvia import my FTP CSV file in my ....

Created by pedro.olmo pedro.olmo 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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Category: Questions

Freshsales push updates only

Hi, I need to push updates on all freshsales objects to my Redshift datawarehouse. How is this possible ? Thx&nbsp; ....

Created by Bassem Ben Jemaa Bassem Ben Jemaa 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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1
answers
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Category: Questions

I reached 500K records

I got a message that I reached 500K reocrds and synch stop runningIt doesn't make sense to me that I synched so many reocrdsCan you send me a report of ....

Created by shachar segev shachar segev 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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6
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40 views

Category: Bug Reports

ActiveCampaign not retrieving all campaigns

I have several backups that pull campaign information. And all of them have suddenly started retrieving only 99 campaigns. I have over 800 in my account. As recently as April ....

Created by Cheryl Spencer Cheryl Spencer 25 May 2022.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Bug Reports

SkyVia agent starts and then stops immediately on Windows Server 2019 x64 (1809)

I have a similar issue as many and just reposting another user's description which covers my case 100% &nbsp;Normally installing Skyvia is a breeze. Install Skyvia, create the security key ....

Created by Plamen Petkov Plamen Petkov 09 May 2022.

Latest by Plamen Petkov Plamen Petkov 3 weeks ago.

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1
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Category: Bug Reports

Paid For Subscription But Not Reflecting In The System

Hi Team, We paid for the Data Integration and Query License&nbsp;last week and it was&nbsp;reflecting correctly in subscriptions on that day but yesterday when I tried to export the data ....

Created by Aman Verma Aman Verma 3 weeks ago.

Latest by Aman Verma Aman Verma 3 weeks ago.

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