Latest Tickets
Category: Bug Reports
Unable to save backup settings after adding Schedule
We are getting an error when trying to save a Backup object after having added a schedule. I have attached a screenshot of the error that we are receiving, could ....
Created by
Latest by
Category: Questions
Import CSV to QB Online as a Journal Entry
Successfully created a connection to our QB Online account, when creating a task to import a list of CSV Journal Entries I never get a place to map the entries. ....
Created by
Latest by
Category: Feature Requests
need skip logic for importa
Can we get skip logic? if a record exists with a condition already, can we have a way to skip the record? ....
Created by
Latest by
Serhii Muzyka
18 hours ago.
Category: Bug Reports
Import Error
I'm getting the below error on a scheduled import as below :An exception has occurred during data processing, the message returned from the provider is: Some kind of disk I/O ....
Created by
Latest by
Category: Questions
Error: Row size too large (> 8126)
We are using Skyvia to bring data from Pipedrive into SQL Workbench. We have two users doing the same thing; intially replicating the Pipedrive tables and then running scheduled updates ....
Created by
Latest by
Serhii Muzyka
20 hours ago.
Category: Bug Reports
Query on Zoho Project connection
Hi to all.I've configured a connection for ZohoProject app. When I try to query the table "Tasks" I get an error message: After a few tries, I suppose the problem ....
Created by
Latest by
Category: Questions
Problem with free trial
Hello, I'm beginning with Skyvia and i'm trying to connect Mailjet & Twitter with Looker Studio, but when I'm trying to make the connection, I receive this error message : ....
Created by
Latest by
Serhii Muzyka
22 hours ago.
Category: Bug Reports
Dates misalignements in extracted tables
In many tables (example: the "Bugs" table) the same date is shown in two different formats, the am/pm one and the "Timestamp" one, but they shows different values, shifted 1 ....
Created by
Category: Questions
Account blocked but I have paid
I have paid the 99 USD for professional but this endpoint https://connect.skyvia.com/o016ro7q gets the error: You have reached the limit of bytes transferred. The endpoint is blocked. You may upgrade ....
Created by
Latest by
Category: Questions
Shopify add image url
Hi, When i want to create products on shopify by importing my sql database. When i map the feelds, i can not choos to use a photo url for the ....
Created by
Latest by
Category: Bug Reports
Package Import: Run ID failed - No data imported
Hello, We have an issue regarding a Skyvia package. Name: F1GR_CUSTOMER-UPDATE-last year We observe error on the package update. No success rows added / no error rows either.The last error ....
Created by
Latest by
Serhii Muzyka
2 days ago.
Category: Bug Reports
Import running non-stop
Good day I have an scheduled import that has been running since yesterday and hasn't completed. Please advise on why this is happening an assist where possible. Please see attachment ....
Created by
Latest by
Category: Questions
Error when downloading CSV from filemask but works using single file
I am receiving a download error while using FileMask only - the same file works when using "Single File" CSV mode. It also seems to be finding the file correctly ....
Created by
Latest by
Category: Questions
Historical Data GA3
Hello guys, I´ve made a test connection between google analytics and bigquery. I checked the Bigquery dataset and it has data since Nov 2020. However my GA data goes back ....
Created by
Latest by
Category: Questions
Data Splitting not supported.
What attempting to run package, am receiving following error msg: "Data Splitting is not supported in your subscription plan." Unable to locate remedy in help or knowledge base. ....
Created by
Latest by
Category: Bug Reports
Backups not working
Hi support, We created a backup branch earlier. But previously we had a few backups created on the production but from Dec2022 we can see the backups are not ....
Created by
Latest by
Serhii Muzyka
2 weeks ago.
Category: Bug Reports
Issue connecting to SQL Server through Agent
Hey I get this when I test a SQL Server connection in Skyvia going through the agent. Any thoughts on what could be causing this? The agent looks fine. ....
Created by
Latest by
Serhii Muzyka
2 weeks ago.
Category: Bug Reports
Tables in SugarCRM erroring out in Skyvia - Accounts, Meetings, and Contacts tables
I am trying to pull data out of SugarCRM and some tables I have no issues pulling but Accounts gives me the following error - Unexpected SugarType 'e38-time-saver'. Meetings table ....
Created by
Latest by
Category: Bug Reports
Follow Up On Error With The Substring Expression
Good day . After I had made the change on the Incident description to slice the charactors , I'm still seeing the error "The data was truncated. Column name: 'Incident ....
Created by
Latest by
Category: Bug Reports
packgeID appears repeat
In the folder below the same packgeID appears repeat https://app.skyvia.com/#/76069/objects?type=package&folder=1987 https://app.skyvia.com/#/76069/packages/200065 ....
Created by
Latest by
Serhii Muzyka
2 weeks ago.
