Latest Tickets
Category: Questions
SkyviaConnectException underlying connection closed unexpected error occurred send
Hi there, So confused. I have two endpoint projects, one works, one does not. Both running the same connection string code. The problem project is thwroing error: The underlying connection ....
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Category: Questions
Freshdesk/HubSpot tickets
Hi, When I import a ticket from Freshdesk to HS, it adds ".0" to the ID: Is there a way to avoid this? Thanks, Özlem ....
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Category: Bug Reports
Fix Freshbooks Classic.Payment.GatewayTransaction_ReferenceId field from VARCHAR(11) to VARCHAR(19)
I'm trying to replicate my Payment information from Freshbooks Classic to a MySQL database. I was able to test that out today, but 278 rows failed. When I looked at ....
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Category: Bug Reports
Package failed: The condition specified using HTTP conditional header(s) is not met.
Hi Skyvia Support, A number of my import packages have been recently failing with the following error: Package failed: The condition specified using HTTP conditional header(s) is not met. ....
Jay Ong
Category: Bug Reports
Issues with SalesForce Connections
Now my Salesforce connected jobs get the following error, every other time they run. The given key was not present in the dictionary. ....
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Category: Questions
Incorrect string value
Hello, Run 44245467. We have a problem that records can't be replicated because of "incorrect string value". We have changed the charset to utf8mb4 in all of our tables, but it ....
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Category: Questions
connection failed error
Trying to execute my package "ADRS Import" produces the following error: Package failed: A connection attempt failed because the connected party did not properly respond after a period of time, ....
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Category: Questions
Price List Zoho Invintory
Hi, I would like to export my pricelists to csv. I see you can do the pricebooks. But it does not look like you can export the diffrent prices ....
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Category: Questions
NetSuite line items in Sales Orders, Invoices, etc.
Has there been any development in the ability to to access and replicate array data in NetSuite for accessing info such as line items in Sales Orders? ....
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Category: Questions
How to not execute next task upon import error?
How do we stop from processing the next task if there are any errors in a task? We want to import data from two (or more) files, but if there are errors in the ....
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Category: Bug Reports
Import Package: Error Uploading CSV
Hi, I am trying to run a test import package using a manually uploaded dummy csv file however as soon as I select the file to upload it gives the following error ....
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Category: Bug Reports
Packages failing
Hi, some or all of my packages are failing. Is this a problem on the Skyvia side or specifically with my packages. There is no detail in the log to ....
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Category: Questions
Marketing Cloud unable to connect
Hi there, I'm trying to set up a connection with Marketing Cloud using OAuth 2.0 authentication, but whenever i sign in as my Admin user, i get the following error; ....
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Category: Bug Reports
Problem with Asana
https://app.skyvia.com/#/65533/packages/110114/debug Always errors ou saying there is a problem with pagnation ....
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Category: Questions
MySql error
Estamos teniendo un error esporadicamente de coneccion a la db MySql Ya tenemos en whitelist las ip RunId = 44820050 Error: An error occurred with the following error message: "Can't ....
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Category: Questions
CSV Export > Change Column Order
Hi, I have an export from Salesforce To CSV and i want to choose the order of the colums I try with order by but it's not working because not ....
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Category: Questions
Skyvia Query Excel Add-in only supported for Office 365?
Dear Support Team, which Office versions supports the Skyvia Query Excel Add In? In Windows App Store it says Office 2016+, but it didn't work here with Office 2019. With ....
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Category: Bug Reports
New runtime leads to CSV file with invalid content or structure error
We have activated the new runtime via the checkbox "Use new runtime" for a package that uses a SFTP connection. This package is used to import data from a CSV-File on ....
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Category: Questions
How to daily upload a csv from a computer?
Is it possible to upload a csv that is located daily on my computer? It seems that it is uploading always the same even if the file is refreshed. Each ....
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Category: Feature Requests
Skyvia features and pricing
Hi Team,In Our ongoing project we are planning to replace our existing ETL tool with Skyvia, in order to do that we have to understand pricing scenario of Skyvia and How ....
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