Latest Tickets

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Category: Bug Reports

Unable to save backup settings after adding Schedule

We are getting an error when trying to save a Backup object after having added a schedule. I have attached a screenshot of the error that we are receiving, could ....

Created by Jack Zoumaras Jack Zoumaras 23 hours ago.

Latest by Mariia Zaharova Mariia Zaharova 1 hour ago.

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Category: Questions

Import CSV to QB Online as a Journal Entry

Successfully created a connection to our QB Online account, when creating a task to import a list of CSV Journal Entries I never get a place to map the entries. ....

Created by Jason Weir Jason Weir 2 days ago.

Latest by Jason Weir Jason Weir 12 hours ago.

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Category: Feature Requests

need skip logic for importa

Can we get skip logic? if a record exists with a condition already, can we have a way to skip the record? ....

Created by Jensen Lin Jensen Lin yesterday.

Latest by Serhii Muzyka Serhii Muzyka 18 hours ago.

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Category: Bug Reports

Import Error

I'm getting the below error on a scheduled import as below :An exception has occurred during data processing, the message returned from the provider is: Some kind of disk I/O ....

Created by Janene Janene 22 hours ago.

Latest by Mariia Zaharova Mariia Zaharova 18 hours ago.

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Category: Questions

Error: Row size too large (> 8126)

We are using Skyvia to bring data from Pipedrive into SQL Workbench. We have two users doing the same thing; intially replicating the Pipedrive tables and then running scheduled updates ....

Created by Steven Kemp Steven Kemp yesterday.

Latest by Serhii Muzyka Serhii Muzyka 20 hours ago.

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4
answers
40 views

Category: Bug Reports

Query on Zoho Project connection

Hi to all.I've configured a connection for ZohoProject app. When I try to query the table "Tasks" I get an error message: After a few tries, I suppose the problem ....

Created by Sergio Sardo Sergio Sardo 5 days ago.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 21 hours ago.

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Category: Questions

Problem with free trial

Hello,  I'm beginning with Skyvia and i'm trying to connect Mailjet & Twitter with Looker Studio, but when I'm trying to make the connection, I receive this error message : ....

Created by Céline Descroix Céline Descroix yesterday.

Latest by Serhii Muzyka Serhii Muzyka 22 hours ago.

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Category: Bug Reports

Dates misalignements in extracted tables

In many tables (example: the "Bugs" table) the same date is shown in two different formats, the am/pm one and the "Timestamp" one, but they shows different values, shifted 1 ....

Created by Sergio Sardo Sergio Sardo yesterday.

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Category: Questions

Account blocked but I have paid

I have paid the 99 USD for professional but this endpoint https://connect.skyvia.com/o016ro7q gets the error: You have reached the limit of bytes transferred. The endpoint is blocked. You may upgrade ....

Created by Stephen Witherden Stephen Witherden 08 June 2021.

Latest by Céline Descroix Céline Descroix yesterday.

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392 views

Category: Questions

Shopify add image url

Hi, When i want to create products on shopify by importing my sql database. When i map the feelds, i can not choos to use a photo url for the ....

Created by Steine Eyssen Steine Eyssen 10 July 2018.

Latest by Jacob Killian Jacob Killian 2 days ago.

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3
answers
29 views

Category: Bug Reports

Package Import: Run ID failed - No data imported

Hello, We have an issue regarding a Skyvia package. Name: F1GR_CUSTOMER-UPDATE-last year We observe error on the package update. No success rows added / no error rows either.The last error ....

Created by Mana Olandj Mana Olandj 1 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 2 days ago.

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15 views

Category: Bug Reports

Import running non-stop

Good day I have an scheduled import that has been running since yesterday and hasn't completed. Please advise on why this is happening an assist where possible. Please see attachment ....

Created by Janene Janene 6 days ago.

Latest by Mariia Zaharova Mariia Zaharova 6 days ago.

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answers
20 views

Category: Questions

Error when downloading CSV from filemask but works using single file

I am receiving a download error while using FileMask only - the same file works when using "Single File" CSV mode.  It also seems to be finding the file correctly ....

Created by Matt Blouin Matt Blouin 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 1 weeks ago.

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1
answers
25 views

Category: Questions

Historical Data GA3

Hello guys,  I´ve made a test connection between google analytics and bigquery. I checked the  Bigquery dataset and it has data since Nov 2020. However my GA data goes back ....

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1
answers
16 views

Category: Questions

Data Splitting not supported.

What attempting to run package, am receiving following error msg:  "Data Splitting is not supported in your subscription plan."   Unable to locate remedy in help or knowledge base. ....

Created by Richard Murphy Richard Murphy 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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votes
1
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30 views

Category: Bug Reports

Backups not working

Hi support,   We created a backup branch earlier. But previously we had a few backups created on the production but from Dec2022 we can see the backups are not ....

Created by marco prisco marco prisco 2 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 2 weeks ago.

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2
answers
33 views

Category: Bug Reports

Issue connecting to SQL Server through Agent

Hey I get this when I test a SQL Server connection in Skyvia going through the agent. Any thoughts on what could be causing this? The agent looks fine.   ....

Created by Robert Dennis Robert Dennis 2 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 2 weeks ago.

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2
answers
33 views

Category: Bug Reports

Tables in SugarCRM erroring out in Skyvia - Accounts, Meetings, and Contacts tables

I am trying to pull data out of SugarCRM and some tables I have no issues pulling but Accounts gives me the following error - Unexpected SugarType 'e38-time-saver'.  Meetings table ....

Created by Alexey Temkin Alexey Temkin 08 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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1
answers
18 views

Category: Bug Reports

Follow Up On Error With The Substring Expression

Good day . After I had made the change  on the Incident description to slice the charactors , I'm still seeing the error "The data was truncated.   Column name: 'Incident ....

Created by Janene Janene 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

0
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4
answers
182 views

Category: Bug Reports

packgeID appears repeat

In the folder below the same packgeID appears repeat https://app.skyvia.com/#/76069/objects?type=package&folder=1987 https://app.skyvia.com/#/76069/packages/200065  ....

Created by Gabriel Longarai Gabriel Longarai 27 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 2 weeks ago.

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