Latest Tickets
Category: Questions
Convert DateTime to Date field in Salesforce
Hi, I have a few columns in my CSV import file that contain DateTime values in the format of DD/MM/YY HH:MM and I would like to convert them to a target date ....
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Category: Questions
Freshsales and Metabase Integration
Dear Skyvia team, Kindly help look into the source connection error - how should I get the right domain? Thanks, Jasmine ....
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Category: Questions
Skyvia - Replicate Shopify to Azure failing
We are trying to replicate data from Shopify to Azure SQL. Even with limited tables selecetd, the replication fails. I cannot seem to attach CSV logs generated - how can ....
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Category: Questions
IP Address
Hi, Please let us know if the below newly added IP address is a range or singular IP. 52.190.252.0 ....
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Category: Questions
IP Address
Hi, Please let us know if the below newly added IP address in skyvia is a range or singular IP. 52.190.252.0Thankyou. ....
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Category: Questions
Error Connecting Salesforce Marketing Cloud to your platform
Ive followed your documentation to connect me Marketing Cloud Instance to your platform but when I click to the test the connection I get the following errors. This is using ....
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Category: Bug Reports
Quickbooks replication error: The source object 'InvoiceLineItem' does not have column 'LinkedTxn'.
Hi- I've had Quickbooks replication (Invoices & InvoiceLineItems) to Postgres running for a while, but recently it started failing with the error: The source object 'InvoiceLineItem' does not have column ....
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Category: Questions
Data Flow is not transferring contact information to Target ERP
Upon submitting a form for contact information, the dataflow should transfer all information in parameters to the desired table. However, it is not successfuly tranfering information when filling out the ....
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Category: Feature Requests
Add Hubspot Users and Teams to Available Objects
Hi, Please add Hubspot Users and Teams https://developers.hubspot.com/docs/api/settings/user-provisioning to Hubspot objects. We need this in order to analyze Deals by Team User-Owner Team. Thanks,Sohrab ....
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Category: Bug Reports
Internal Error. Please contact Support for more details.
Job failed today and notified with message below. The portal only shows that the error messages as 'Failed' and no additional data. The package is valid and no changes have ....
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Category: Bug Reports
Packages failing without errors
Many of my packages have been failing with no error message. One had the below error: An error occurred with the following error message: "Attempted to read or write protected ....
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Category: Questions
Change Records per month from 10m to 5m
We would like to lower our monthly records from 10m to 5m on our professional plan. I do not see a way of doing this in our online account. Please ....
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Category: Bug Reports
Urgent service disruption
Hi there, Our package export has not been sent in almost 48 hours (June 15 at 8:00 pm). Can you please look into this urgently and re-instate our service. It ....
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Category: Bug Reports
seven packages crashed 24 hours ago, but there is no help
pressing the cancel-button does not help. This problem exists for years now, but was never addressed. We depend on good and stable functioning, unfortunately, this is not the case with ....
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Category: Questions
Import FTP File CSV in my Insight Jira cloud
<p data-renderer-start-pos="1">Hello, <p data-renderer-start-pos="9">I need import FTP File in my Insight to update data. In Server exist this process: https://confluence.atlassian.com/jirakb/how-to-use-a-csv-file-located-in-ftp-server-to-import-data-into-insight-1095765468.html <p data-renderer-start-pos="9">Can Skyvia import my FTP CSV file in my ....
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Category: Questions
Freshsales push updates only
Hi, I need to push updates on all freshsales objects to my Redshift datawarehouse. How is this possible ? Thx ....
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Category: Questions
I reached 500K records
I got a message that I reached 500K reocrds and synch stop runningIt doesn't make sense to me that I synched so many reocrdsCan you send me a report of ....
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Category: Bug Reports
ActiveCampaign not retrieving all campaigns
I have several backups that pull campaign information. And all of them have suddenly started retrieving only 99 campaigns. I have over 800 in my account. As recently as April ....
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Category: Bug Reports
SkyVia agent starts and then stops immediately on Windows Server 2019 x64 (1809)
I have a similar issue as many and just reposting another user's description which covers my case 100% Normally installing Skyvia is a breeze. Install Skyvia, create the security key ....
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Category: Bug Reports
Paid For Subscription But Not Reflecting In The System
Hi Team, We paid for the Data Integration and Query License last week and it was reflecting correctly in subscriptions on that day but yesterday when I tried to export the data ....
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