Latest Tickets
Category: Bug Reports
Conversion Overflow Error
When trying to access a table in SQL server with a particular field that has like 30 digits after the decimal point, it prompts the error indicated Pkg: Bitty_export_Syndicate_Detail RUN ....
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Category: Bug Reports
Backup Service (SLACK) failing
Hi, added a new service to the backups fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already ....
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Category: Questions
HubSpot Backup Failed
Hi, I have issue whan Backing up HubSpot. 1.The scope needed for this API call isn't available for public use. If you have questions, contact support or post in our ....
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Category: Questions
Import package extremely slow
We have 2 scheduled packages in Skyvia. Both packages contain the same sort data/rows/numbers, but 1 import takes 30 minutes and the other one 5 hours. Can it be explained ....
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Category: Bug Reports
Redshift SSH Connection Error
Hi, I am having connection error while trying to connect to RedShift cluster in a private subnet via SSH tunnel. Verified the SSH tunnel works perfectly fine from my local ....
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Category: Questions
Time based filter on Import packages.
Hello I was looking for a way to set filters based on hours (like Last hour/Last 2 hours, etc) and we don't have this option flat out when seeting a filter. ....
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Category: Questions
I cannot connect to Shopify
Hi. I am having trouble connecting to Shopify. I can connect to other apps in the Shopify app store and I can create a custom app token, but when I ....
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Category: Bug Reports
SQL query extremely slow
Hello, When I run the following query against the Zendesk db, it executes almost immediately: SELECT * FROM ticket WHERE Id =382013 However the following queries hang for 30+ ....
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Category: Questions
Integrations CSV Import - need filename wildcard
In integrations I am trying to import a CSV file from a SFTP server. The source files are created with the following format: GFPVAN_RHSC_DiscreteOrderDownload_1.0_{yyyyMMddhhmmss}.csv and placed there for us to ....
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Category: Bug Reports
Foreign key error
I am replicating QB table to MySQL. I accidentally replicated the invoice before i replicated the customer containing a new customer record. Skyvia correctly errored out the invoice load. I ....
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Category: Bug Reports
Cannot convert 'string' to 'datetime'
Hi, I am attempting to use the Google Sheets connector to pass date from Google Sheets into Salesforce. I am getting errors about the date fields in the Mapping Definition in Skyvia ....
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Category: Questions
HubSpot 2 MS SqlServer : Replication duration
Hi, I've created a package to replicate HubSpot to my own MS SqlServer database. My hubspot database is small The job started 21 hours ago and is still running. What does ....
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Category: Bug Reports
Receiving error "An item with the same key has already been added"
I have set up an Upsert operation to push data from a CSV file into Salesforce. When I try to run the package I am getting an error every time ....
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Category: Questions
DEAR Inventory
Within a Skyvia synchronization package, is it possible to navigate, map and extract nested object data? I would like to extract Contacts and Addresses entries in the following DEAR "Customer" ....
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Category: Questions
Shopify FTP options
Hello , I am trying to access shopify source code files. I want to be able to download/upload the modify the code for the NOP comerce site that was installed ....
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Category: Questions
Export from HubSpot to SFTP very slow with filter conditions
We are trying to export records from the HubSpot EmailEvents table once a day. When we specific just 1 condition - CreatedAt equals YESTERDAY, the export runs within 1 minute ....
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Category: Bug Reports
Postgresql connection error: The server hello message uses a protocol that was not recognized.
We are facing same issue. Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com) And we have no resolution, also not getting ....
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Category: Questions
O Data Salesforce Connect
Hello Team,I am unable to configure the O Data Connect SQL server to Salesforce. Can somebody help me in setting and configure. Thank you ....
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Category: Questions
Mailchimp List update with custom columns
Hi, I would like to update my mailchimp list with data from my datawarehouse. In Mailchimp we have some custom audience fields. For example "company ID, Company address, ...". How ....
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Category: Bug Reports
Replication failure
Recieve an error when running a replication fo our sandbox Salesforce instance with our RDS in AWS. The connection is successful but replication results in an error. ....
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