Latest Tickets
Category: Questions
You have reached a limit of records
I have a trial licence and was trying to test out the sync functionality. After getting some records to sync I was still trying to do more work with this ....
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Category: Bug Reports
(400) Bad Request on a package (first time i have error)
Hi, I see differents reasons to 400 bad request on your support so i want to be sure what it is : on the package https://app.skyvia.com/#/packages/70016 i have the message "An ....
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Category: Questions
Big Query
When I try and build an integration from Quickbooks to Big Query, the target mapping columns do not include all the columns from my target connection (Big Query). What am ....
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Category: Bug Reports
Error message
I keep getting this error message: Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'. Can you help ASAP? ....
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Category: Bug Reports
Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'.
Been getting this error all day. Please help. None of my integrations are working. Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'. ....
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Category: Feature Requests
Shopify API inventory
Shopify have updated the following new API - https://help.shopify.com/en/api/reference/inventory https://help.shopify.com/en/api/reference/inventory/inventoryitem https://help.shopify.com/en/api/reference/inventory/inventorylevel ....
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Category: Questions
Capture Picklist value from Shopify
The Mailing Country in Shopify is a Picklist. I am trying to sync it to the MailingCountry field in Salesforce, but simply mapping the two fields returns no value. Can ....
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Category: Bug Reports
Quickbooks (429) Too Many Requests.
Hi - I saw the other Question and reviewed the Quickbooks API throttling notice which says you can't have more than 10 simultaneous requests. So, my integration package has 9 ....
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Category: Bug Reports
Exception Timeout
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Category: Questions
Access to Account
Hi, Danh Tran, an employee that is no longer at RTI has a Skyvia account that we need access to. It's currently integrated with HubSpot and I need to ....
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Category: Questions
Salesforce connectio
We are developing a website for our client. This website is for finance agents. We want to integrat our website to salesforce. Our client have salesforce account and he and ....
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Category: Bug Reports
New users not getting invite email
When I add a new user, they are not getting an invition email or any way to initially login. If they try to do a password reset, they never get ....
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Category: Questions
Access field values from previous task
I have a multi-task integration between Shopify and Salesforce. I first check for a contact in the system or create a new one. In the next step I want to ....
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Category: Bug Reports
Payment Upsert
Hi, We are trying to upsert Payment records to Salesforce but we get Contact: ID value of incorrect type error. We are using PaymentID as external Id for Payments. Contact is ....
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Category: Feature Requests
Deleted my Account and Canceled Integration Data
Deleted my Account and Canceled Integration Data ....
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Category: Bug Reports
How to restore the data skyvia to Jira cloud
i'm trying to restore my data skyvia to Jira cloud but projects are restored successfully but issues are not stored it's showing error. ....
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Category: Bug Reports
Target data sync
Hello,We truncated the source SQL table which left 4959 rows of data. I re-ran the sync, but the target SQL table still had 163536 rows of data when I ran ....
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Category: Bug Reports
import to zendesk
Hi again,When trying to import Name and email to zendeskI get error : "The value of the column DomainNames has incorrect JSON format" I can see in the errors csv that ....
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Category: Questions
Sync CSV to Marketo via SFTP
Hi there, I am trying to set-up an integration from CSV file daily -> import into Marketo onto a Marketo List. Is there instructions on how to do this somewhere? ....
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Category: Questions
Delete before syncing
Hi, I want to do a job that delete the objects in SFDC and re-create them.Can i use * in order to delete their fields? Thnaks,Amit ....
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