Latest Tickets

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Category: Bug Reports

Conversion Overflow Error

When trying to access a table in SQL server with a particular field that has like 30 digits after the decimal point, it prompts the error indicated Pkg: Bitty_export_Syndicate_Detail RUN ....

Created by Rodrigo Fritis Rodrigo Fritis yesterday.

Latest by Nataliia Nikulina Nataliia Nikulina 20 hours ago.

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votes
8
answers
106 views

Category: Bug Reports

Backup Service (SLACK) failing

Hi, added a new service to the backups  fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already ....

Created by Paul Jacques Paul Jacques 17 May 2021.

Latest by Paul Jacques Paul Jacques yesterday.

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votes
1
answers
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Category: Questions

HubSpot Backup Failed

Hi, I have issue whan Backing up HubSpot. 1.The scope needed for this API call isn't available for public use. If you have questions, contact support or post in our ....

Created by Tomer Fellus Levy Tomer Fellus Levy 2 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 days ago.

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4
answers
25 views

Category: Questions

Import package extremely slow

We have 2 scheduled packages in Skyvia. Both packages contain the same sort data/rows/numbers, but 1 import takes 30 minutes and the other one 5 hours. Can it be explained ....

Created by Peter Blonde Peter Blonde 2 weeks ago.

Latest by Peter Blonde Peter Blonde 2 days ago.

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Category: Bug Reports

Redshift SSH Connection Error

Hi, I am having connection error while trying to connect to RedShift cluster in a private subnet via SSH tunnel. Verified the SSH tunnel works perfectly fine from my local ....

Created by Sree P Sree P 2 days ago.

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votes
2
answers
31 views

Category: Questions

Time based filter on Import packages.

Hello I was looking for a way to set filters based on hours (like Last hour/Last 2 hours, etc) and we don't have this option flat out when seeting a filter. ....

Created by Jessie Traynor Jessie Traynor 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 days ago.

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votes
1
answers
14 views

Category: Questions

I cannot connect to Shopify

Hi.  I am having trouble connecting to Shopify.  I can connect to other apps in the Shopify app store and I can create a custom app token, but when I ....

Created by Kenton Phillips Kenton Phillips 3 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 days ago.

0
votes
1
answers
16 views

Category: Bug Reports

SQL query extremely slow

Hello, When I run the following query against the Zendesk db, it executes almost immediately: SELECT * FROM ticket WHERE Id =382013   However the following queries hang for 30+ ....

Created by Dave Garofalo Dave Garofalo 4 days ago.

Latest by Olena Romanchuk Olena Romanchuk 3 days ago.

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4
answers
301 views

Category: Questions

Integrations CSV Import - need filename wildcard

In integrations I am trying to import a CSV file from a SFTP server. The source files are created with the following format: GFPVAN_RHSC_DiscreteOrderDownload_1.0_{yyyyMMddhhmmss}.csv and placed there for us to ....

Created by Stew Stremel Stew Stremel 10 December 2018.

Latest by Kenton Phillips Kenton Phillips 3 days ago.

0
votes
1
answers
24 views

Category: Bug Reports

Foreign key error

 I am replicating QB table to MySQL.  I accidentally replicated the invoice before i replicated the customer containing a new customer record.  Skyvia correctly errored out the invoice load.  I ....

Created by Joel Austin Joel Austin 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
votes
1
answers
21 views

Category: Bug Reports

Cannot convert 'string' to 'datetime'

Hi, I am attempting to use the Google Sheets connector to pass date from Google Sheets into Salesforce. I am getting errors about the date fields in the Mapping Definition in Skyvia ....

Created by Thomas Partridge Thomas Partridge 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
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12
answers
53 views

Category: Questions

HubSpot 2 MS SqlServer : Replication duration

Hi, I've created  a package to replicate HubSpot to my own MS SqlServer database. My hubspot database is small The job started 21 hours ago and is still running. What does ....

Created by David MEY David MEY 22 October 2021.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
votes
1
answers
33 views

Category: Bug Reports

Receiving error "An item with the same key has already been added"

I have set up an Upsert operation to push data from a CSV file into Salesforce. When I try to run the package I am getting an error every time ....

Created by Thomas Partridge Thomas Partridge 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
2
answers
38 views

Category: Questions

DEAR Inventory

Within a Skyvia synchronization package, is it possible to navigate, map and extract nested object data? I would like to extract Contacts and Addresses entries in the following DEAR "Customer" ....

Created by David Rodela David Rodela 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
votes
1
answers
23 views

Category: Questions

Shopify FTP options

Hello ,  I am trying to access shopify source code files.  I want to be able to download/upload the modify the code for the NOP comerce site that was installed ....

Created by cdto2016 cdto2016 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
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13
answers
133 views

Category: Questions

Export from HubSpot to SFTP very slow with filter conditions

We are trying to export records from the HubSpot EmailEvents table once a day. When we specific just 1 condition - CreatedAt equals YESTERDAY, the export runs within 1 minute ....

Created by Margaret Ngai Margaret Ngai 15 October 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
13
answers
227 views

Category: Bug Reports

Postgresql connection error: The server hello message uses a protocol that was not recognized.

We are facing same issue.   Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com)   And we have no resolution, also not getting ....

Created by Stephen Thompson Stephen Thompson 12 May 2021.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

0
votes
1
answers
21 views

Category: Questions

O Data Salesforce Connect

Hello Team,I am unable to configure the O Data Connect SQL server to Salesforce. Can somebody help me in setting and configure.   Thank you ....

Created by sandeep shamirpet sandeep shamirpet 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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votes
5
answers
70 views

Category: Questions

Mailchimp List update with custom columns

Hi,   I would like to update my mailchimp list with data from my datawarehouse. In Mailchimp we have some custom audience fields. For example "company ID, Company address, ...". How ....

Created by Thibaut Desseyn Thibaut Desseyn 21 October 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
22 views

Category: Bug Reports

Replication failure

Recieve an error when running a replication fo our sandbox Salesforce instance with our RDS in AWS. The connection is successful but replication results in an error. ....

Created by Christopher Shainin Christopher Shainin 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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