Latest Tickets

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Category: Bug Reports

Change Freshbooks Classic Invoice.Lines field to be MEDIUMTEXT instead of TEXT

I have 16 invoices that are failing in my replication with the following error:   "Data too long for column 'Lines' at row 1"   This is because the the ....

Created by Jason Ables Jason Ables 22 hours ago.

Latest by Jason Ables Jason Ables 22 hours ago.

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6
answers
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Category: Bug Reports

Fix Freshbooks Classic.Payment.GatewayTransaction_ReferenceId field from VARCHAR(11) to VARCHAR(19)

I'm trying to replicate my Payment information from Freshbooks Classic to a MySQL database.   I was able to test that out today, but 278 rows failed. When I looked at ....

Created by Jason Ables Jason Ables 20 October 2020.

Latest by Jason Ables Jason Ables 23 hours ago.

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Category: Questions

Restore Data Error

Hi, Currently Skyvia is connected to Salesforce Marketing Cloud. Backup is running okay. However, when I'm trying to restore records from a backup an error occured:  Here is the backup ....

Created by Joan Bautista Joan Bautista 5 days ago.

Latest by Joan Bautista Joan Bautista 2 days ago.

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answers
9 views

Category: Bug Reports

Pipedrive Incremental

How to incrementally load the "DealFlow" table? https://app.skyvia.com/#/76069/packages/125213/debug Run Id 55523852 Error The source object 'DealFlows' has neither 'CreatedDate' nor 'UpdatedDate' column and cannot be used when the 'Incremental Updates' ....

Created by Gabriel Longarai Gabriel Longarai 4 days ago.

Latest by Helen Shydych Helen Shydych 3 days ago.

1
votes
3
answers
26 views

Category: Bug Reports

Skyvia service is experiencing technical difficulties

Dear customers,     Skyvia service is experiencing technical difficulties related to our underlying cloud service provider Microsoft Azure. We are doing our best to resolve the issues.     ....

Created by Helen Shydych Helen Shydych 3 days ago.

Latest by Stacy Lo Stacy Lo 3 days ago.

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1
answers
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Category: Bug Reports

Package Failed to Dispatch

Hi I am getting a 'Failed to Dispatch' error message when I am trying to amend packages. Can this be fixed urgently please - I see others have reported this ....

Created by Catherine Mauch Catherine Mauch 3 days ago.

Latest by Helen Shydych Helen Shydych 3 days ago.

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3
answers
18 views

Category: Bug Reports

Package - Service is unavailable

HI Skyvia Support,   I am trying to manually run an 'import package', but I am receiving an error message - Package - Service is unavailable. Please help.   RegardsJay ....

Created by Jay Ong Jay Ong 3 days ago.

Latest by Helen Shydych Helen Shydych 3 days ago.

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votes
2
answers
13 views

Category: Bug Reports

error: Service is unavailable.

 Hi, when trying to run a package manuallty I get the error message "Serivce is unavailable".Could you please have a look and inform us if this is a global error, ....

Created by Redd Barna CRM Redd Barna CRM 3 days ago.

Latest by Helen Shydych Helen Shydych 3 days ago.

1
votes
4
answers
12 views

Category: Bug Reports

Failed to dispatch.

Getting this message on sync to salesforce    been out all day ??? ....

Created by Derek Dolan Derek Dolan 3 days ago.

Latest by Helen Shydych Helen Shydych 3 days ago.

1
votes
3
answers
18 views

Category: Bug Reports

Stripe Connection

Failed to dispatch.     Stripe Connection Via APi ....

Created by tina haze tina haze 3 days ago.

Latest by Helen Shydych Helen Shydych 3 days ago.

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9
answers
65 views

Category: Bug Reports

"No items found" on BigQuery import

I've created a connection with BigQuery to retrieve Firebase events. On the query builder I can query everything succesfully, but when trying to create the import package there are no ....

Created by Tomas Chejanovich Tomas Chejanovich 3 weeks ago.

Latest by Sabina Bashuk Sabina Bashuk 5 days ago.

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4
answers
43 views

Category: Bug Reports

"Error accessing web service" on Salesforce Marketing Cloud

I'm getting Error accessing web service error on SFMC package. Package Id 121717, Run Id 53145977.   ....

Created by Tomas Chejanovich Tomas Chejanovich 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 5 days ago.

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10
answers
61 views

Category: Bug Reports

The remote server returned an error: (401) Unauthorized

Hi    We keep receiving the followign error when running our scheduled job. Please can you assist in resolving this issue. thx  Error  The remote server returned an error: (401) ....

401

Created by Advantage  Smollan Advantage Smollan 4 weeks ago.

Latest by Sabina Bashuk Sabina Bashuk 5 days ago.

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2
answers
28 views

Category: Questions

API Permission Failed Error

Hi, We are testing this backup solution and successfully connected to our SFMC instance. However, we encountered an error on backup API Permission Failed. We grand Read access to Data ....

Created by Joan Bautista Joan Bautista 6 days ago.

Latest by Joan Bautista Joan Bautista 5 days ago.

0
votes
3
answers
42 views

Category: Questions

Audit Trail/Log of changes per user

Wondering if there is a way to see which user made a change? We have multiple user on our SkyVia account and about 2 weeks ago one of the users ....

Created by Mickael Dominguez Mickael Dominguez 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 5 days ago.

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0
answers
5 views

Category: Questions

mask file

is it possible in a csv import package (S3 for postgresql), to use a mask to bring files from the previous 4 days? ....

Created by Gabriel Longarai Gabriel Longarai 6 days ago.

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1
answers
48 views

Category: Questions

Salesforce 'Owner ID: id value of incorrect type' error

Hi Skyvia Support,   I'm trying to import a .csv file into the Salesforce Leads table.  But no matter what value I use for record Owner ID, which I'm assuming ....

Created by Rick Krause Rick Krause 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
11 views

Category: Questions

Pipedrive Integration - Missing Leads

Pipedrive has an object / entity called "Leads" https://developers.pipedrive.com/docs/api/v1/#!/Leads When I connect to PipeDrive as my source and create a Replication Integration, the "Select Objects" list does not show an object ....

Created by Woody Chin Woody Chin 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

0
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6
answers
38 views

Category: Bug Reports

Errors in backups

Errors in backups in last two days. Daily backup called "Scheduled Jira issues" started on March 30 and March 31, both at 6:02 pm, had same error for Issues object: ....

Created by Steven Mandeli Steven Mandeli 3 weeks ago.

Latest by Steven Mandeli Steven Mandeli 2 weeks ago.

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2
answers
22 views

Category: Questions

Admin User Account

Hello, I at least our Account id is 67056. Or rather when I go to our Account page the url is: https://app.skyvia.com/#/accounts/67056/subscriptions   I am a user on this Account but not ....

Created by Shad Mickelberry Shad Mickelberry 2 weeks ago.

Latest by Shad Mickelberry Shad Mickelberry 2 weeks ago.

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