Latest Tickets
Category: Bug Reports
Change Freshbooks Classic Invoice.Lines field to be MEDIUMTEXT instead of TEXT
I have 16 invoices that are failing in my replication with the following error: "Data too long for column 'Lines' at row 1" This is because the the ....
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Category: Bug Reports
Fix Freshbooks Classic.Payment.GatewayTransaction_ReferenceId field from VARCHAR(11) to VARCHAR(19)
I'm trying to replicate my Payment information from Freshbooks Classic to a MySQL database. I was able to test that out today, but 278 rows failed. When I looked at ....
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Category: Questions
Restore Data Error
Hi, Currently Skyvia is connected to Salesforce Marketing Cloud. Backup is running okay. However, when I'm trying to restore records from a backup an error occured: Here is the backup ....
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Category: Bug Reports
Pipedrive Incremental
How to incrementally load the "DealFlow" table? https://app.skyvia.com/#/76069/packages/125213/debug Run Id 55523852 Error The source object 'DealFlows' has neither 'CreatedDate' nor 'UpdatedDate' column and cannot be used when the 'Incremental Updates' ....
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Category: Bug Reports
Skyvia service is experiencing technical difficulties
Dear customers, Skyvia service is experiencing technical difficulties related to our underlying cloud service provider Microsoft Azure. We are doing our best to resolve the issues. ....
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Stacy Lo
Category: Bug Reports
Package Failed to Dispatch
Hi I am getting a 'Failed to Dispatch' error message when I am trying to amend packages. Can this be fixed urgently please - I see others have reported this ....
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Category: Bug Reports
Package - Service is unavailable
HI Skyvia Support, I am trying to manually run an 'import package', but I am receiving an error message - Package - Service is unavailable. Please help. RegardsJay ....
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Category: Bug Reports
error: Service is unavailable.
Hi, when trying to run a package manuallty I get the error message "Serivce is unavailable".Could you please have a look and inform us if this is a global error, ....
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Category: Bug Reports
Failed to dispatch.
Getting this message on sync to salesforce been out all day ??? ....
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Category: Bug Reports
Stripe Connection
Failed to dispatch. Stripe Connection Via APi ....
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Category: Bug Reports
"No items found" on BigQuery import
I've created a connection with BigQuery to retrieve Firebase events. On the query builder I can query everything succesfully, but when trying to create the import package there are no ....
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Category: Bug Reports
"Error accessing web service" on Salesforce Marketing Cloud
I'm getting Error accessing web service error on SFMC package. Package Id 121717, Run Id 53145977. ....
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Category: Bug Reports
The remote server returned an error: (401) Unauthorized
Hi We keep receiving the followign error when running our scheduled job. Please can you assist in resolving this issue. thx Error The remote server returned an error: (401) ....
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Category: Questions
API Permission Failed Error
Hi, We are testing this backup solution and successfully connected to our SFMC instance. However, we encountered an error on backup API Permission Failed. We grand Read access to Data ....
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Category: Questions
Audit Trail/Log of changes per user
Wondering if there is a way to see which user made a change? We have multiple user on our SkyVia account and about 2 weeks ago one of the users ....
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Category: Questions
mask file
is it possible in a csv import package (S3 for postgresql), to use a mask to bring files from the previous 4 days? ....
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Category: Questions
Salesforce 'Owner ID: id value of incorrect type' error
Hi Skyvia Support, I'm trying to import a .csv file into the Salesforce Leads table. But no matter what value I use for record Owner ID, which I'm assuming ....
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Category: Questions
Pipedrive Integration - Missing Leads
Pipedrive has an object / entity called "Leads" https://developers.pipedrive.com/docs/api/v1/#!/Leads When I connect to PipeDrive as my source and create a Replication Integration, the "Select Objects" list does not show an object ....
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Category: Bug Reports
Errors in backups
Errors in backups in last two days. Daily backup called "Scheduled Jira issues" started on March 30 and March 31, both at 6:02 pm, had same error for Issues object: ....
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Category: Questions
Admin User Account
Hello, I at least our Account id is 67056. Or rather when I go to our Account page the url is: https://app.skyvia.com/#/accounts/67056/subscriptions I am a user on this Account but not ....
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