Latest Tickets

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Category: Questions

You have reached a limit of records

I have a trial licence and was trying to test out the sync functionality.  After getting some records to sync I was still trying to do more work with this ....

Created by Jack Collins Jack Collins 17 hours ago.

Latest by Mariia Zaharova Mariia Zaharova 1 hour ago.

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Category: Bug Reports

(400) Bad Request on a package (first time i have error)

Hi,  I see differents reasons to 400 bad request on your support so i want to be sure what it is : on the package https://app.skyvia.com/#/packages/70016 i have the message  "An ....

Created by Laurent Michel Laurent Michel 20 hours ago.

Latest by Mariia Zaharova Mariia Zaharova 2 hours ago.

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Category: Questions

Big Query

When I try and build an integration from Quickbooks to Big Query, the target mapping columns do not include all the columns from my target connection (Big Query). What am ....

Created by Gary Joyce Gary Joyce 3 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 hours ago.

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2
answers
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Category: Bug Reports

Error message

I keep getting this error message: Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'.   Can you help ASAP? ....

Created by Wilson Chan Wilson Chan 3 days ago.

Latest by Mariia Zaharova Mariia Zaharova 4 hours ago.

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3
answers
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Category: Bug Reports

Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'.

Been getting this error all day.  Please help.  None of my integrations are working. Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'. ....

Created by Burke Autrey Burke Autrey 3 days ago.

Latest by Mariia Zaharova Mariia Zaharova 4 hours ago.

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Category: Feature Requests

Shopify API inventory

Shopify have updated the following new API -  https://help.shopify.com/en/api/reference/inventory https://help.shopify.com/en/api/reference/inventory/inventoryitem https://help.shopify.com/en/api/reference/inventory/inventorylevel ....

Created by Samuel Parker Samuel Parker 02 October 2018.

Latest by Mariia Zaharova Mariia Zaharova 6 days ago.

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Category: Questions

Capture Picklist value from Shopify

The Mailing Country in Shopify is a Picklist. I am trying to sync it to the MailingCountry field in Salesforce, but simply mapping the two fields returns no value. Can ....

Created by Jens Leweling Jens Leweling 2 weeks ago.

Latest by Jens Leweling Jens Leweling 6 days ago.

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Category: Bug Reports

Quickbooks (429) Too Many Requests.

Hi - I saw the other Question and reviewed the Quickbooks API throttling notice which says you can't have more than 10 simultaneous requests.  So, my integration package has 9 ....

Created by Burke Autrey Burke Autrey 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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votes
2
answers
5 views

Category: Bug Reports

Exception Timeout

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Created by Alex Burdine Alex Burdine 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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votes
1
answers
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Category: Questions

Access to Account

Hi,   Danh Tran, an employee that is no longer at RTI has a Skyvia account that we need access to. It's currently integrated with HubSpot and I need to ....

Created by Cathy Dung Cathy Dung 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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votes
1
answers
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Category: Questions

Salesforce connectio

We are developing a website for our client. This website is for finance agents. We want to integrat our website to salesforce. Our client have salesforce account and he and ....

Created by HUGESOFT TECHNOLOGIES HUGESOFT TECHNOLOGIES 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

0
votes
1
answers
4 views

Category: Bug Reports

New users not getting invite email

When I add a new user, they are not getting an invition email or any way to initially login.  If they try to do a password reset, they never get ....

Created by Justen Hollis Justen Hollis 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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votes
2
answers
11 views

Category: Questions

Access field values from previous task

I have a multi-task integration between Shopify and Salesforce. I first check for a contact in the system or create a new one. In the next step I want to ....

Created by Jens Leweling Jens Leweling 4 weeks ago.

Latest by Jens Leweling Jens Leweling 2 weeks ago.

0
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1
answers
8 views

Category: Bug Reports

Payment Upsert

Hi, We are trying to upsert Payment records to Salesforce but we get Contact: ID value of incorrect type error. We are using PaymentID as external Id for Payments. Contact is ....

Created by Korhan Mulcar Korhan Mulcar 3 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

0
votes
1
answers
8 views

Category: Feature Requests

Deleted my Account and Canceled Integration Data

Deleted my Account and Canceled Integration Data ....

Created by Syaukani Audady Syaukani Audady 3 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 3 weeks ago.

0
votes
1
answers
7 views

Category: Bug Reports

How to restore the data skyvia to Jira cloud

i'm trying to restore my data skyvia to Jira cloud but projects are restored successfully but issues are not stored it's showing error. ....

Created by koteswararao p koteswararao p 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

0
votes
1
answers
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Category: Bug Reports

Target data sync

Hello,We truncated the source SQL table which left 4959 rows of data.  I re-ran the sync, but the target SQL table still had 163536 rows of data when I ran ....

Created by Troy Theobald Troy Theobald 3 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 3 weeks ago.

0
votes
1
answers
5 views

Category: Bug Reports

import to zendesk

Hi again,When trying to import Name and email to zendeskI get error : "The value of the column DomainNames has incorrect JSON format" I can see in the errors csv that ....

Created by Amit Bareket Amit Bareket 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

0
votes
2
answers
10 views

Category: Questions

Sync CSV to Marketo via SFTP

Hi there,  I am trying to set-up an integration from CSV file daily -> import into Marketo onto a Marketo List.  Is there instructions on how to do this somewhere? ....

Created by Liza Coats Liza Coats 3 weeks ago.

Latest by Liza Coats Liza Coats 3 weeks ago.

0
votes
1
answers
5 views

Category: Questions

Delete before syncing

Hi, I want to do a job that delete the objects in SFDC and re-create them.Can i use * in order to delete their fields? Thnaks,Amit ....

Created by Amit Bareket Amit Bareket 3 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 3 weeks ago.

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