Latest Tickets

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Category: Questions

Transform "," to ";" before import

Hi, I was unable to find support documentation on this so wondering if the feature exists. I am trying to map multi-select value separated via "," in the source file to multi-select ....

Created by iEARN Technology iEARN Technology yesterday.

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16
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164 views

Category: Questions

Missing data when importing data from acuity

Hello, I have created three packages in our account to fetch the data from acuity and store it in our database. The only filter added to the package is the ....

Created by Yannick Roedel Yannick Roedel 16 August 2021.

Latest by Yannick Roedel Yannick Roedel 2 days ago.

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Category: Questions

Odata Dynamics 365 Business Central

Hello, I am trying to import all my MS Dynamics 365 Business Central Contacts into HubSpot. I connected MS Dynamics with OData but I can't seem to get any other source ....

Created by Carl Bouckaert Carl Bouckaert 4 days ago.

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Category: Bug Reports

Replication Package Failed

We have a package Pipedrive to SQL DW  It has been running since May until 1 September successfully. Since 1 September it has failed. the log error states Object reference not set ....

Created by Stephen Lund Stephen Lund 6 days ago.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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12
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127 views

Category: Questions

Stripe Balance Transaction Data Type errors

Our attempts to replicate the Stripe BalanceTransaction table are consistently failing.  The run logs report the following error:  "Object error / Value was either too large or too small for an Int32.: " ....

Created by Joseph Naujokas Joseph Naujokas 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 5 days ago.

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1
answers
33 views

Category: Bug Reports

Scheduled Sync Not Working

Hello Skyvia Team, I am currently trying to set a schedule for my 2 packages to run every 12 hours. However I am unable to get the schedule to work. ....

Created by Fasih Munir Fasih Munir 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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4
answers
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Category: Bug Reports

Backup Service (SLACK) failing

Hi, added a new service to the backups  fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already ....

Created by Paul Jacques Paul Jacques 17 May 2021.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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25 views

Category: Questions

Not able to view custom properties created in Deal

Please review below issue and need your support on high priority. On our HubSpot account, we have created new properties under Deal properties. When we are importing CSV data to Deal using ....

Created by Yogesh Mavadia Yogesh Mavadia 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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1
answers
20 views

Category: Questions

Skyvia Webhooks

Hello, Is Skyvia able to use webhooks as a trigger? Thanks in advance for your reaction Kind regards ....

Created by Jeremi Balanga Jeremi Balanga 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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3
answers
112 views

Category: Bug Reports

Change Freshbooks Classic Invoice.Lines field to be MEDIUMTEXT instead of TEXT

I have 16 invoices that are failing in my replication with the following error:   "Data too long for column 'Lines' at row 1"   This is because the the ....

Created by Jason Ables Jason Ables 17 April 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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votes
1
answers
25 views

Category: Bug Reports

A task was canceled.

Hello. Can you detail the error below? A task was canceled. https://app.skyvia.com/#/76069/packages/123293/debug Run Id 66827250 ....

Created by Gabriel Longarai Gabriel Longarai 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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5
answers
92 views

Category: Bug Reports

Malformed CSV Error

Hi, My UPSERT operations have been failing entirely for several days and the error given is: "Malformed CSV result." Most recent Run ID: 65637775, Package ID: 103268 This operation has worked consistently for ....

Created by Cameron Craig Cameron Craig 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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3
answers
79 views

Category: Questions

Data Limit Reached

Dear Team,Due to the wrong configuration of our packages, we have already reached our data limit of 25k rows for the current billing cycle. Is it possible that we can add ....

Created by Yannick Roedel Yannick Roedel 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

0
votes
1
answers
65 views

Category: Bug Reports

CRM Dynamics - An unexpected error occurred

Please, I need you to detail the runtime error below. https://app.skyvia.com/#/76069/packages/123205/debug Run Id 66744717 ....

Created by Gabriel Longarai Gabriel Longarai 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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3
answers
82 views

Category: Questions

SFTP Failed to open local file

We are trying to import from a file on our SFTP site. The import task is returning error "Failed to open local file". We are able to open the file ....

Created by Margaret Ngai Margaret Ngai 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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5
answers
90 views

Category: Questions

Stripe PaymentIntents API replication failures

All attempts at replicating the Stripe PaymentIntents table are failing in replication package (ID = 138211). There are two kinds of failures: 1) Timeout errors connecting to the Stripe service - ....

Created by Joseph Naujokas Joseph Naujokas 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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3
answers
96 views

Category: Questions

cannot connect to database

I am getting this error when I try to create new connection.  After that I get password rejected error. ....

Created by Bruce Silver Bruce Silver 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

0
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2
answers
49 views

Category: Bug Reports

Netsuite integration fails

Hi,    When trying to export Netsuite salesorder table for this year from google sheets, it gets stuck in row 200, saying invalid token.    I am guessing it is ....

Created by ilan cohn ilan cohn 06 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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4
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64 views

Category: Bug Reports

Unreplicated field

Hi, We need field csh_cidade.csh_estadoidname of the CRM Dynamics. However, both via load packet and SQL query, this field does not return data. https://app.skyvia.com/#/76069/query/11793 https://app.skyvia.com/#/76069/packages/124308     ....

Created by Gabriel Longarai Gabriel Longarai 17 May 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 3 weeks ago.

0
votes
3
answers
63 views

Category: Bug Reports

Email notifications for PACKAGE-level replication errors do not seem to be working

We are experiencing inconsistent behavior of the email notification mechanism.  Sometimes we are receiving the error notification as expected, sometimes not. I have two examples from two different packages: Package ....

Created by Joseph Naujokas Joseph Naujokas 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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