Latest Tickets
Category: Bug Reports
Chanel is disconnected
Keep getting a channel is disconnected error for SQL Azure and Box. This is killing my work. ....
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Category: Questions
Unable to connect to SFMC FTP
Hi, We are trying to connect to Marketing Cloud (SFMC) via FTP option but unable to, receiving an error 'Timed out trying to read data from the socket stream!' Do ....
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Category: Questions
Methods for automatically monitoring the status of packages and acquiring log files.
Hello. Would you please tell me if there are any methods for automatically monitoring the status of packages and acquiring log files? We usually use import packages. So far If ....
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Category: Questions
Lost connection to MySQL server during query
Hi there I am receiving the error: Lost connection to MySQL server during query When trying to run a package. I have increased the command and connection timeout to 3600 in ....
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Category: Feature Requests
More granular logging of runs
"CSV file has invalid content or its structure does not correspond to the mapping defined in the package." isn't very helpful. More granularity in this error message would be ....
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Category: Questions
Hebrew data support
Hi, We are thinking to move to SKYVIA. we have a use case that needs to upload multiple excel sheets to salesforce. The data is saved in a CSV format ....
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Category: Questions
CSV Custom First Row
Hello, My client has very specific formatting needs for their CSV files. We are exporting these CSVs for an ETL tool which is limited, as a core part of our ....
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Category: Bug Reports
Failed to Dispatch BOX.com
Yesterday and today getting this error ....
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Category: Questions
Zoho CRM API consumption in last 24 hours
Hello SupportI have seen the below packages which we have created in Skvia consuming maximum API based on last 24 hours.we are Insert/Updating on average 4000-5000 records in Zoho crm through ....
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Category: Questions
MS CRM and JIRA
Hi, We are planning to integrate JIRA and MS CRM in a way which will enable creation of the ticket from MS CRM (cloud) to JIRA (cloud) While creating the ....
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Category: Questions
Restore Data Error
Hi, Currently Skyvia is connected to Salesforce Marketing Cloud. Backup is running okay. However, when I'm trying to restore records from a backup an error occured: Here is the backup ....
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Category: Feature Requests
Error after Enterring my database Credittential
hello, i have encountered this error (after putting my creditentials of the Dbase) when i wanted to connect to heroku (postresql) in order to create an Odata endpoint. no pg_hba.conf ....
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Category: Bug Reports
Skyvia not loading properly
I just installed Skyvia, inside Google Datasheets I launched and logged in Skyvia and when selecting Squyvia -> Query or Squyvia -> Refresh it will just open a white windows ....
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Category: Bug Reports
Unreplicated field
Hi, We need field csh_cidade.csh_estadoidname of the CRM Dynamics. However, both via load packet and SQL query, this field does not return data. https://app.skyvia.com/#/76069/query/11793 https://app.skyvia.com/#/76069/packages/124308 ....
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Category: Bug Reports
Again another packages running even after state is disabled
Hello SupportI am facing another same issue i.e related to package schduler and this package is keep running even the state is disabled.Here is the package i.e withdrawal Requesthttps://app.skyvia.com/#/21413/packages/113282Please check ....
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Category: Bug Reports
Backup Service (SLACK) failing
Hi, added a new service to the backups fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already ....
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Category: Feature Requests
Backing up Xero
Hi, any chance you guys can do the ground work for backing up a service called Xero (very much like Quickbooks)? ....
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Category: Bug Reports
Package running even after State is disabled
Hello SupportHope you are doing good !!I have seen this package https://app.skyvia.com/#/21413/packages/124305 running even after state was disabled.How it can possible ?Is this a bug in Skyvia packages ?And this package ....
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Category: Bug Reports
ONGOING ERROR NEED HELP ASAP FOR SYNCRONIZATION
URGENT, THIS IS VPC/HOMIE, we have been having errors for WEEKS. Can you afford an hour to work with us on Zoom? Pretty please. ....
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Category: Bug Reports
Package takes more time to complete
Our package "Customer_Invoices_Import_SF_to_QB_Prod" taking long time to complete each time. Why? We have only 10-20 records for each run. Still it takes about 20-30 minutes for each run. ....
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