Latest Tickets

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Category: Bug Reports

Shopify connection not possible

Hi support team, I'm reaching out because I recently discovered Skyvia and I think it could fit our needs. But I'm not able to connect our Shopify store to Skyvia. I ....

Created by domjbur domjbur 2 weeks ago.

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Category: Questions

"You are not authorized to perform this action."

I've got a replication activity going copying Freshdesk data to a Postgresql warehouse. The package created the tables and structures properly but didn't populate with any fields. I can see ....

Created by Ali Tariq Ali Tariq 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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3
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27 views

Category: Questions

Object 'xxxx' doesn't support delete operations.

When trying to restore an object (either delete, update or insert) I get Object 'xxxx' doesn't support delete operations (or delete or insert) Why is that ....

Created by Meir Schreiber Meir Schreiber 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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3
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37 views

Category: Bug Reports

FTP - cannot access subfolder to find file

Hello! I'm trying to find a csv file to import data. I'm using my suppliers FTP portal with my logon, which works in FileZilla and also works in Skyvia. But ....

ftp

Created by Anders Tjørnelund Anders Tjørnelund 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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2
answers
27 views

Category: Questions

Error: TotalRequests Limit exceeded.

Dear Team, We have been using the free subscription for integration.  Have scheduled the package(136379) once per day and there are no other scehduled package. The total number records processed in ....

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13
answers
30 views

Category: Questions

Package failed: Refresh token has expired

I have an existing package that runs daily. at a scheduled time after everyone logs off it grabs a csv file from box.com and inserts the data into salesforce. It will now ....

Created by IT IT 4 weeks ago.

Latest by IT IT 3 weeks ago.

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1
answers
20 views

Category: Bug Reports

Error received from the external system: 503: The service is unavailable.

Error received from the external system: 503: The service is unavailable. ....

Created by Bob James Bob James 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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1
answers
14 views

Category: Questions

Issue using the GDS Connector

Issue attempting to Connect Google Data Studio to SAlesforce using the Skyvia Connector. Error is below:   Community Connector Error There was an error caused by the community connector. Please ....

Created by Skyvia Integration Skyvia Integration 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 3 weeks ago.

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answers
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Category: Questions

Agent service stops immediately after starting

Normally installing Skyvia is a breeze. Install Skyvia, create the security key file, install Skyvia as service and then start the service. However, this time the Skyvia service won't run. ....

Created by Niels Rossel Niels Rossel 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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1
answers
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Category: Feature Requests

Access to Skyvia Monitor Log via an API

I have been a SKYVIA customer for a while, across a couple different companies.  Here is what is needed. The ABILITY to add SKYVIA as a CONNECTOR to their LOG ....

Created by C.J. Land C.J. Land 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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1
answers
16 views

Category: Bug Reports

Adding a new user to skyvia

I'm getting an error invalid e-mail when I try to add a user to our Skyvia account? The e-mail is valid. Why might this be happening and how do I ....

Created by Rodney Beard Rodney Beard 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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1
answers
17 views

Category: Questions

Blog Article Import to Shopify Image Error

Update: Seems to be en error with the following:  Expression error in 'String Conversion (BlogArticles)': Error evaluating 'Image' from expression 'decode_hex("Image")': Invalid value for a hexadecimal string '14' I have ....

Created by Charlie Walker Charlie Walker 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

0
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1
answers
26 views

Category: Questions

Error fetching data from API

Hi, Please see below the error details, i've just purchased a premium plan of 1GB traffic, why am i still getting the error. Error fetching data from API. Exception details: ....

Created by Dipesh Ikhe Dipesh Ikhe 4 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 3 weeks ago.

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votes
1
answers
12 views

Category: Questions

Job Failed, No Error

Job 90187999 failed and did not give a reason. How can I find out more on why this occurred? ....

Created by Ben West Ben West 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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5
answers
25 views

Category: Questions

Salesforce Upsert

Hi Team, I've created a package to upsert the data - Salesforce to Salesforce. However, when I try to select the external id, it isn't showing any fields. Could you ....

Created by Hari Vendra Hari Vendra 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

0
votes
1
answers
7 views

Category: Bug Reports

Skyvia | Service Unavailable Skyvia has encountered a "503 Service Unavailable Error"

Connection going down continuously this evening. Down for a while, then up briefly, down again for a while, then up. Mostly down. ....

Created by Bob James Bob James 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

0
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1
answers
11 views

Category: Bug Reports

Issue while testing with free account

I'm trying to test Skyvia Salesforce connector using free newly created account and getting error. Community Connector Error : There was an error caused by the community connector. Please report ....

Created by SFDC Developer SFDC Developer 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

0
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3
answers
28 views

Category: Questions

Update Task

Hi Team, I hope you're doing good. I've created an Update task to create a record in it already exists in the system - Salesforce to Salesforce. I want it to update ....

Created by Hari Vendra Hari Vendra 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 4 weeks ago.

0
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10
answers
89 views

Category: Bug Reports

When adding Sugar CRM's "Contacts" object to a replication package, getting Unexpected SugarType

I created a connection to a Sugar CRM account. I am using it to create a replication package to replicate information from Sugar to SQL Server. I succesfully added Accounts, ....

Created by antony neely antony neely 21 March 2022.

Latest by Mariia Zaharova Mariia Zaharova 4 weeks ago.

0
votes
1
answers
13 views

Category: Questions

Not able to map DT_WSTR to DT_I4 using new skyvia expression int4()

Hi there, I am testing Skyvia's Synchornzation package and I have run into an error while mapping a non-pk id column from Salesforce to an empty table in a postgresql ....

Created by Azeef Hassan Azeef Hassan 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 4 weeks ago.

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