Latest Tickets
Category: Bug Reports
SyntaxError: Unexpected token in object literal
We started using the GoogleSheet Add-on today and after doing some queries everything seemed to work okay. I went back in to do a different query and the below error ....
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Category: Bug Reports
Salesforce Data Import Problem Due To Batch Size
Hi, We set up an import task from a CSV file on an FTP into Salesforce. It runs ok, but it produces errors because of apex cpu time error. It ....
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Category: Bug Reports
Google Sheet Add-on
The app is no longer available on Google Sheets? Is this permenant? ....
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Category: Questions
Synchronization Integration won't allow Target to Source "Id" column synchronization
Hello there. I have successfully synced a SFDC object/table to a table in a PostgreSQL database. I added a new primary-key column (named "_id") and am able to sync records back ....
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Category: Bug Reports
Salesforce large table Synchronization failure with random errors
Hello there.I have a synchronization package that is running for a long time (31hours last run) to initialize the table w/ data on the intial synchronize. It is failing out ....
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Category: Bug Reports
Salesforce synchronization package has been running for 24 hours w/ no records have been processed
Hello there.This package was restarted after a failure (as seen in https://support.skyvia.com/thread/salesforce-large-table-synchronization-failure-with-random-errors/). It has been running now for ~24 hours, and 0 records have been processed.I have no other sync packages ....
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Category: Bug Reports
Integrating Salesforce to Quickbooks - Unable to populate invoice Line rate and quantity fields
Hi There, Use case: Integrating Salesforce to Quickbooks: Salesforce Quickbooks Accounts ....
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Category: Questions
Mapping NetSuite Custom Fields
How do I map custom fields from NetSuite to SQL? For example we have many custom fields on the NetSuite Customer. When I map the NetSuite Customer to SQL, I only ....
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Category: Bug Reports
Import job failing without any error message
Hello, I contacted you in the support chat on March 11th from the account sebastien.virtel@acrotec.ch but I still didn't get any reply (apart from we'll be contacting you soon). We ....
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Category: Bug Reports
SkyVia Replication Breaks when Column is Removed from Salesforce Object Being Replicated
Greetings: There is a critical bug in SkyVia Replication with respect to removing columns from a replicated Salesforce object. First off, you should not be automatically adding new object columns to ....
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Category: Bug Reports
Query - google sheet - exception: the coordinates or dimensions of the range are invalid
I have a fairly large query (19k rows) that used to run successfully but is now returning with "exception: the coordinates or dimensions of the range are invalid". The query ....
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Category: Questions
DELETE ACCOUNT CANCEL SUBSCRIPTION
Hi! At this moment I want to delete my account because the backup service is no longer necessary. I await the opt-out confirmation. ACCOUNT: nina.s@germanonlineinstitute.com Thank you ....
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Category: Questions
Error query salesorder
Hello I am consulting a table of the connection "woOw" the table "sales order", but I am getting an error in the query could you help me, please Server ....
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Category: Bug Reports
Cannot read property "model" from null.
....sigh. ....
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Category: Questions
Pipedrive custom fields
We have several custom fields in our Pipedrive instance. One of which is "Distribution List" which is under People. However, I'm not able to find that field with data in ....
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Category: Questions
SalesForce to Netsuite
I am trying to export all Salesforce data into Netsuite. Each Account in SalesForce has Contacts that are linked to the account. I am not sure how to export both ....
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Category: Questions
File Mask in FTP File Load
Hi I am getting the below error while try to find the file using Mask.I have the file already in the ftp and trying to check the file but i ....
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Category: Questions
Data Sync Error
I'm trying to sync between a MySQL database and Marketo and I'm getting an error stating: "The value is too large to fit in the column data area of the ....
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Category: Bug Reports
Updates...Why does it take so long????
Ever since the issues at the end of Feb/beginning of March, it takes 30 minutes to update my spreadsheets when it used to take 3 or 4. This is really ....
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Category: Questions
Migration from Zoho CRM to Hubspot
Hello, I'm actually looking for a tool whi I can use to migrate from Zoho to Hubspot. Anyone know how much time does it take ? Can you tell me ....
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