Latest Tickets
Category: Questions
How do I do a full restore of Quickbooks online?
Your docs say check the checkboxes for the things you want to restore. But my screen display for Backups , Snapshots, Select objeect has no checkboxes. I was expecting ....
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Category: Bug Reports
Object reference not set to an instance of an object.
I have re-logged in, Cleared Meta data, and tried running the package several times with different filter. ....
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Category: Questions
SFTP access denied but connection test ok
Hello, Created SFTP connection and conectino test is good no issues here. I checked SFTP credentials using different software (fillezila) and i can connect and i have read and write ....
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Category: Questions
Batch - new functionality
Hi, I can see that you now have to run packages in batches, which is causing some of packages to run a lot longer than we want them to. Can ....
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Category: Questions
Extracting the Automation ID for the automation that contains an email
Hi, ActiveCampaign query. I've created a query and saved it as EMAILS export. I need to add the Automation ID for automations that contain emails, that is, identify those emails ....
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Category: Questions
Salesforce to Salesforce Package stuck in queued state
Hi, I have a Salesforce to Salesforce Package and when I go to run it the package just sits in queued state. Is ther something that can be done ....
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Category: Bug Reports
Salesforce to SQL jobs queued
When I run my packages manually to copy data from Salesforce to SQL I'm noticing the jobs don't run right away. They sit queued for a random period of time. ....
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Category: Questions
Report Export without Filter Criteria
Hello Team I have a connection which access a package to export data from a salesforce.com report. However this is accessing the report and exporting the data with filter ....
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Salesforce Automation
4 weeks ago.
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Category: Bug Reports
insightly API calls quota exceeded
Dear Support, I am evaluating Skyvia to back up our Insightly data. The backup fails on almost all objects with this message 'insightly API calls quota exceeded. Maximum admitted 10 ....
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Category: Bug Reports
Could not load file or assembly - Connecting to Endpoint via Devart.Data.Skyt
Hi Support, I am using the very basic sample provided from the site KB https://docs.skyvia.com/connect/sql-endpoints/ado.net-provider.html But I am running into this error enclose attachment screen cap. Note: I did change ....
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Category: Bug Reports
Unable to sign up with a Salesforce login
Hi there, I'm trying to set up a new paid account for a customer of mine using a Salesforce login. Each time i try to sign up using Salesforce I ....
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Category: Feature Requests
Zoom Connector
Hello! With so many people now working remote and using video conferencing, any chance Skyvia is pushing out a preconfigured Zoom connector anytime soon? I imagine it would be quite ....
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Category: Questions
Rest API Outh2 Authentication
Hello, I am working with a client that has multiple SaaS which have their data accessed via APIs. These are small SaaS and so do not have their own connectors, ....
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Category: Questions
Shopify Data Flow - really slow
Hello I have built a data flow updating pricing in product variants in 2 Shopify stores using data from Dear Systems and it is incredibly slow. It is taking hours to ....
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Category: Questions
Multiple Contact records being generated
Hello, I am using advanced query to create a list of contacts that have been created in our Salesforce ORG. Please see the screen shot of the fields from Contact ....
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Category: Questions
Synchronization creates new row rather than update old row
I have set up synchronization to move data from a website (mysql) to sql server and vice versa. When data is updated on the website, instead of syncing that data ....
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Category: Bug Reports
NextRow failed: An error occurred while receiving the HTTP response
Hi, We're using SKyvia to synch our website with Salesforce and the sync failed this morning and below is the error message we got NextRow failed: An error occurred while ....
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Category: Bug Reports
hubspot contacts capitalisation changed
There has been a change at Skyvia where you seem to have changed that name of the 'Last Name' to 'Last name' (you sort of changed from Camel Case to Title ....
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Category: Questions
Naming files when exporting to Box
I am exporting an object from my DW to Box on a daily cadence. I would like to name it something different than Skyvia's auto-generated name. When I name the file under ....
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Category: Questions
QBO export payroll transactions options
Hi there! I want to know what my options are for exporting payroll transactions information from QuickBooks Online (QBO). I have been using a replication package to extract much data ....
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