Latest Tickets
Category: Questions
REST API Connection
Hi, I am getting a "AuthenticationToken tag is empty in provider configuration for the AuthenticationToken authentication type." for an REST API call when I use token authentication. The call ....
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Category: Bug Reports
Convert DT_WSTR to DT_18
Trying to use import package from sfdc to hubspot to send select contacts over. id is required by hubspot and is a different type (dt_18) than the id fields sfdc ....
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Category: Questions
External ID Mapping from a CSV File
Hi- I am importing a CSV file to a custom object in Salesforce. This object has a parent where I do not know the Salesforce ID, so I am using ....
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Category: Questions
Need information on our account
I'm trying to understand the relationship Health Savings Administration has with Skyvia. In looking at my security logs I'm seeing we are logging into Skyvia everyday (On average 29 times ....
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Category: Questions
An error occurred with the following error message: "Validation phase is beginning. "
An error occurred with the following error message: "Validation phase is beginning. " the package ID is 80150. I referred to https://skyvia.com/resources/docs/index.html?synchronization_overview.htm ....
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Category: Bug Reports
Auth between Zoho and Sql Server
Hello there, We are Currently testing your Synchronization-Feature. We are trying to Sync Sql-Server with Zoho CRM. It takes a huge amount of time. and as i can see in ....
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Category: Questions
Violates foreign key constraint when replicating from ZohoCRM to Postgres
Trying to replicate data from ZohoCRM to Postgres on-prem DB. Initially had some issues with the sync, but it started yesterday. Took 15 hours(!) to run but was completed this ....
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Category: Questions
Remove account
I woud like my account to be closed please. ....
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Category: Bug Reports
Please call me
Hi, We have a bug with the sync Hubspot<>Skyvia Please call me ASAP Tomer +972-525605244 Thanks ....
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Category: Questions
Salesforce Upsert scheduling
Hi, I want to understand how does your Upsert scheduling feature work. How does Skyvia know which file is to be picked up everytime? Thanks, Tanushree ....
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Category: Questions
Event Attendance query not pulling any information
Hello, I'm using the query below to try and pull a raw file of attendees at an event we hosted earlier this month. This same query has worked fine for ....
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Category: Bug Reports
(400) Bad Request when creating integration between ZohoCRM and Postgres
New to the product and testing out. Created a connector to our ZohoCRM instance and I can see the tables in your application. Created a connection to our on-prem PostgreSQL ....
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Category: Feature Requests
Help with creating Incremental Updates in SkyVia
I'm trying to create a replicated table with incremental updates from Hubspot to mysql. I'm getting this error: The source object 'EmailEvents' does not have 'UpdatedAt' column and cannot be used ....
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Category: Questions
GDPR Data Processing Agreement
Hi, do you offer a DPA indicating the measures you take to ensure data security and privacy. We need this in order to use skyvia for accessing our CRM ....
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Category: Questions
table availability in ActiveCampaign integration
Hi, is there a possibility to gain access to the dealActivity and dealGroupGroups tables inActiveCampaign? Thanks and best, Thomas ....
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Category: Bug Reports
Data Import Issues
When we ran an import job; system quits after processing more than 50%. Then it throws an error message that File is not found. We were able to run the same file ....
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Category: Bug Reports
Data Import Issues
When we ran an import job; system quits after processing more than 50%. Then it throws an error message that File is not found. We were able to run the same file ....
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Category: Questions
File Masking
I receive a csv every day at 1:45am EST into an S3 bucket. I am trying to set up a schedule for that to run daily. I have the S3 ....
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Category: Feature Requests
Automated Notification on package execution status (email & target database writing)
The option of adding an automated email notification regarding success or failure of a package is already in the roadmap of Skyvia. Additionally it would be great, if it would ....
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Category: Bug Reports
Batch Size = 1. Bulk API limits overran.
Dear Support, we got the problem today, that we ran over bulk API limits (10.000) on PROD environment after starting the skvia package https://app.skyvia.com/#/packages/78591 I checked the logs on environment and ....
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