Latest Tickets
Category: Bug Reports
Shopify connection not possible
Hi support team, I'm reaching out because I recently discovered Skyvia and I think it could fit our needs. But I'm not able to connect our Shopify store to Skyvia. I ....
Category: Questions
"You are not authorized to perform this action."
I've got a replication activity going copying Freshdesk data to a Postgresql warehouse. The package created the tables and structures properly but didn't populate with any fields. I can see ....
Category: Questions
Object 'xxxx' doesn't support delete operations.
When trying to restore an object (either delete, update or insert) I get Object 'xxxx' doesn't support delete operations (or delete or insert) Why is that ....
Category: Bug Reports
FTP - cannot access subfolder to find file
Hello! I'm trying to find a csv file to import data. I'm using my suppliers FTP portal with my logon, which works in FileZilla and also works in Skyvia. But ....
Category: Questions
Error: TotalRequests Limit exceeded.
Dear Team, We have been using the free subscription for integration. Have scheduled the package(136379) once per day and there are no other scehduled package. The total number records processed in ....
Category: Questions
Package failed: Refresh token has expired
I have an existing package that runs daily. at a scheduled time after everyone logs off it grabs a csv file from box.com and inserts the data into salesforce. It will now ....
Category: Bug Reports
Error received from the external system: 503: The service is unavailable.
Error received from the external system: 503: The service is unavailable. ....
Category: Questions
Issue using the GDS Connector
Issue attempting to Connect Google Data Studio to SAlesforce using the Skyvia Connector. Error is below: Community Connector Error There was an error caused by the community connector. Please ....
Category: Questions
Agent service stops immediately after starting
Normally installing Skyvia is a breeze. Install Skyvia, create the security key file, install Skyvia as service and then start the service. However, this time the Skyvia service won't run. ....
Category: Feature Requests
Access to Skyvia Monitor Log via an API
I have been a SKYVIA customer for a while, across a couple different companies. Here is what is needed. The ABILITY to add SKYVIA as a CONNECTOR to their LOG ....
Category: Bug Reports
Adding a new user to skyvia
I'm getting an error invalid e-mail when I try to add a user to our Skyvia account? The e-mail is valid. Why might this be happening and how do I ....
Category: Questions
Blog Article Import to Shopify Image Error
Update: Seems to be en error with the following: Expression error in 'String Conversion (BlogArticles)': Error evaluating 'Image' from expression 'decode_hex("Image")': Invalid value for a hexadecimal string '14' I have ....
Category: Questions
Error fetching data from API
Hi, Please see below the error details, i've just purchased a premium plan of 1GB traffic, why am i still getting the error. Error fetching data from API. Exception details: ....
Category: Questions
Job Failed, No Error
Job 90187999 failed and did not give a reason. How can I find out more on why this occurred? ....
Category: Questions
Salesforce Upsert
Hi Team, I've created a package to upsert the data - Salesforce to Salesforce. However, when I try to select the external id, it isn't showing any fields. Could you ....
Category: Bug Reports
Skyvia | Service Unavailable Skyvia has encountered a "503 Service Unavailable Error"
Connection going down continuously this evening. Down for a while, then up briefly, down again for a while, then up. Mostly down. ....
Category: Bug Reports
Issue while testing with free account
I'm trying to test Skyvia Salesforce connector using free newly created account and getting error. Community Connector Error : There was an error caused by the community connector. Please report ....
Category: Questions
Update Task
Hi Team, I hope you're doing good. I've created an Update task to create a record in it already exists in the system - Salesforce to Salesforce. I want it to update ....
Category: Bug Reports
When adding Sugar CRM's "Contacts" object to a replication package, getting Unexpected SugarType
I created a connection to a Sugar CRM account. I am using it to create a replication package to replicate information from Sugar to SQL Server. I succesfully added Accounts, ....
Category: Questions
Not able to map DT_WSTR to DT_I4 using new skyvia expression int4()
Hi there, I am testing Skyvia's Synchornzation package and I have run into an error while mapping a non-pk id column from Salesforce to an empty table in a postgresql ....