Latest Tickets
Category: Bug Reports
Failed to dispatch error
When I log into Skyvia I am getting the "Failed to dispatch" error on both of my endpoints Can you please look at the earliest ? This was fine yesterday ....
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Category: Questions
Can I change plans post initial bulk import?
Hi Skyvia support, I'm about to purchase Skyvia to push data feeds from 3 cloud based systems into our Mysql database. The data volumes are pretty small on a daily ....
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Category: Bug Reports
Package run seems stuck in Queued state
I tried to run a package yesterday and it is still in a queued state and i can't cancel it. Can you cancel it for me? Run id is 45372208. ....
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Category: Bug Reports
A task was canceled.
Hi Skyvia Support, A number of my import packages have failed to run overnight. They all report the same error: A task was canceled. . Subsequent re-runs of the import packages ....
Jay Ong
Category: Bug Reports
A task was cancelled
Similiar to others I am receiving the above error message on most of my replication packages. Please address as soon as possible. ....
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Category: Bug Reports
A task was canceled.
Package - 1 - SQL to HSI Prod - Accounts - Daily PackageId = 109537 Could you guys please provide more details on why this error is hapenning? Thank ....
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Category: Questions
salesforce Marketing Cloud to Sales Cloud to data sync
Skyvia will be supporting for salesforce Marketing Cloud to Sales Cloud to data sync?, synch data from MarketingCloud BACK into SalesCloud. Meaning, if we make updates in MC, can they ....
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Category: Bug Reports
Log unavailable
We are suddenly experiencing a problem where our logs say "Error""Log unavailable." The package used to work just fine and we haven't made any changes recently. Any suggestions? Thank you. ....
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Category: Questions
Skip If Condition
Hi, we currently use the If condition to select a checkbox if the value of a field is correct. Unfortunately, we need a way to skip the condition. Example: ....
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Category: Questions
Delete account
At this moment I want to delete my account because the backup service is no longer necessary. I await the opt-out confirmation. ....
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Category: Questions
Freshdesk/HubSpot tickets
Hi, The value "Urgent" doesn't exist for "Priority" in HubSpot, so I can't import tickets with priority "urgent" from Freshdesk to HubSpot. Can you tell me which expression I need ....
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Category: Questions
Opportunity Upsert Salesforce
Hi there, I am trying to run a upsert on the opportunity object within salesforce with an External ID called "Loan Number". The csv I am uploading does not contain ....
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Category: Questions
Selling Price Missing
Hi I am exporting from zoho invintory to FTP and right now its working great. Only issue is when I am setting up the target, Selling Price is missing from ....
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Category: Bug Reports
Cannot connect to SQL to edit, but package runs fine
I have packages on a daily import cycle. The package runs with no errors and imports data to my SQL Server correctly. However, when I try to edit the package ....
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Category: Questions
Odata Endpoint working But Connetion fails test.
So we have been ussing an enpoint and Connection for months , but just to day we discovered the Model will not load... we go to the Connection and the ....
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Category: Questions
Google Cloud MySQL connection
How do I connect SkyVia with Google Cloud, the only Connection options for Google are GSuite and Big Query. Do I need to use some sort of API or custom ....
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Category: Bug Reports
Bugs in New Skyvia
Good morning, with new Skyvia in the package overview we cannot see anymore if a package was successful or failed. This is a very important info for monitoring our ....
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Category: Bug Reports
Incorrect string value error for special characters in customer addresses
Hi, I have a sync package that sends Quickbooks Online customers into a MySQL database. I am seeing sync errors for two customers where there are special characters in their ....
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Category: Questions
Combine two csv fields into one mysql field
Hey, So i am importing 4 CSV spreadsheets with sales that we recieve from suppliers every few weeks. Was wondering if its possible to combine two fields from the CSV ....
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Category: Bug Reports
Error connecting SQL Server to Skyvia
We are thinking about buying your services so We are trying to connect the SQL Server to test the import of data from Salesforce, but we are unabled to connect ....
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