Latest Tickets

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votes
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answers
392 views

Category: Bug Reports

Unable to load data into Snowflake using Connector

We have tried importing data from Azure SQL and CSV file and keep getting an ERROR 16 and failed load. Can you please help debug? We have checked all permissions ....

Created by anastasiya.tretyak anastasiya.tretyak 09 November 2022.

Latest by Serhii Muzyka Serhii Muzyka 22 December 2022.

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votes
3
answers
95 views

Category: Questions

Dynamic ReportId for Salesforce

Hi there, is there a way to make the ID passed in to run a Salesforce report dynamic? I'd love to loop through a set of objects that are linked to ....

Created by Robert Dennis Robert Dennis 10 December 2022.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 21 December 2022.

1
votes
4
answers
167 views

Category: Questions

Freshdesk backup - Ticket tables Too many requests

Hi,  The backup has been running but we are up to 274k ticket records in our freshdesk. Is there a limitation I can put on to only backup so many ....

Created by Clay Wager Clay Wager 01 December 2022.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 21 December 2022.

0
votes
1
answers
173 views

Category: Bug Reports

Query Builder Error Message

Hi, I am trying to build a query using Query Builder, but am getting an error message:  SELECT AcctSeed__Account__r.Name, Advertiser__r.Name, AcctSeed__Cash_Receipt__r.Name ^ ERROR at Row:1:Column5 Didn't understand relationship 'Advertiser__r' in ....

Created by Jennifer Good Jennifer Good 20 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 21 December 2022.

0
votes
1
answers
73 views

Category: Questions

Currency Revaluation table in NetSuite

Hi, I am wondering how I can get Currency Revaluations out of NetSuite?  I do not see it as one of the available tables, and am wondering if it is ....

Created by Report.Simple Report.Simple 21 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 21 December 2022.

0
votes
4
answers
182 views

Category: Bug Reports

Returning is not working. And the package also takes a lot of time in Queued state

We have a created an import package. Source is from SFDC & target is Zoho One CRM. We are using Returning feature to get back Zoho ID in Salesforce. We ....

Created by Michael Reilly Michael Reilly 16 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 20 December 2022.

0
votes
1
answers
42 views

Category: Questions

Upsert operation: Mapping field ID is showing invalid type

We want to use Upsert operation but while doing mapping, we faced an error in Mapping like Invalid Type for an ID field.  In Mapping window, Under Target column, it ....

Created by Michael Reilly Michael Reilly 19 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 20 December 2022.

0
votes
1
answers
21 views

Category: Questions

Errors with Salesforce Backup

Hello, About a week ago my Salesforce backup began throwing errors (see attached) what cvan we do to prevent these errors in the future.   Thank you. ....

Created by Diane Theberge Diane Theberge 19 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 20 December 2022.

0
votes
5
answers
191 views

Category: Bug Reports

Missing field when importing Subscriptions data from ChargeBee through Skyvia

Hi, I created a package to import some of ChargeBee tables into BigQuery. I used the Chargebee connector. In the Subscriptions source I am missing a field called "custom_fields". I'm ....

Created by Shmulik Kaplan Shmulik Kaplan 08 December 2022.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 19 December 2022.

0
votes
1
answers
23 views

Category: Questions

Cannot create Trust relationship

Hi, there is an error when I try to link Skyvia and Activecampaign: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.   ....

Created by Scott Zeng Scott Zeng 19 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 19 December 2022.

0
votes
1
answers
25 views

Category: Questions

Get Google Sheets from Shared Drive

Hi, I'm trying to connect to Google Sheets, but when I log in to my Google account and get the correct sheets it can't find them.  The reason is that ....

Created by Power Kraut Power Kraut 16 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 17 December 2022.

0
votes
1
answers
153 views

Category: Bug Reports

Time out error salesforce not able to reach skyvia URL

we are not able to fetch data from only one external object. getting time out error when salesforce tried to reach external system URL. please find below screenshot for more ....

Created by ist.sfadmin ist.sfadmin 16 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 17 December 2022.

0
votes
1
answers
159 views

Category: Bug Reports

Incident Truncate Fix

Hi I'm trying to slice off the first 200 characters on the Mapping Definition and disregard the rest for the Incident Description. Can you please give me  the syntax ....

Created by Janene Janene 14 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 15 December 2022.

0
votes
1
answers
24 views

Category: Questions

Data is not being triggered correctly

Hi,    Let me introduce our connections and then our problem. We have an integration between Skyvia and our CRM, which is Hubspot and then another integration with our data ....

Created by Iván Quintero Iván Quintero 13 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 14 December 2022.

0
votes
2
answers
23 views

Category: Questions

Backup #187839 Execution Notification

Hi, We are getting errors when backing up Netsuite, we added all relevant permission  Please advice,   ....

Created by Tomer Fellus Levy Tomer Fellus Levy 13 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 14 December 2022.

0
votes
2
answers
20 views

Category: Bug Reports

Failing Packages without Error messages

Hello,  I have an import package that has failed multiple times without an error message and only showing the state "Failed". Could you please investigate these failures and give more ....

Created by Denzil Gomes Denzil Gomes 12 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 14 December 2022.

0
votes
1
answers
16 views

Category: Questions

Problems Connecting Salesforce and Klaviyo

I can get both platforms to validate but cannot figure out how to overcome the run errors.  I would like some assistance from someone who is familiar with the Klaviyo ....

Created by JR Pershall JR Pershall 13 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 14 December 2022.

0
votes
3
answers
157 views

Category: Bug Reports

Use Returning Not Working

I have an import package that is running, with 'Use returning' set. Upon testing, I can see that it is mostly functioning as expected. However, there are some records that ....

Created by Anthony Bright Anthony Bright 12 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 12 December 2022.

0
votes
1
answers
5 views

Category: Bug Reports

Zoho People - Projects / Jobs / Timelogs retrieved for current user only

The Zoho People connector isn't pulling back all Projects, Jobs and Timelogs, just the ones associated with my Zoho People account. I'm an admin user of Zoho People so can ....

Created by Robert Boltman Robert Boltman 12 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 12 December 2022.

0
votes
3
answers
28 views

Category: Questions

How can I see my info in the error log

Hello Skyvia, How can I see my info in the error log?  It just shows failed.  Please see the attached screenshot. Best Regards, Duy   ....

Created by Duy-Data Thai Duy-Data Thai 09 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 12 December 2022.

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