Latest Tickets
Category: Bug Reports
Postgresql connection error: The server hello message uses a protocol that was not recognized.
We are facing same issue. Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com) And we have no resolution, also not getting ....
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Category: Bug Reports
Postgresql connection error: The server hello message uses a protocol that was not recognized.
When trying to add a connection to a Postgresql database, I get the following following error: The server hello message uses a protocol that was not recognized. I have checked that I ....
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Category: Bug Reports
SF to D365 checkbox fields not enumerating
The SF to D365 migration package from the gallery includes D365 optionset fields. For example, the Status Code field on the Campaign entity includes the following expression: Status=="Planned" ? ....
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Category: Questions
Get data from REST API
Hi. I am trying to get the REST API to work but I am not able to get the metadata correct and therefor I am not getting any data back.Can ....
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Category: Questions
Import error on array fields using CSV to Zendesk.
Import error on array fields using CSV to Zendesk. Hi I am trying to import organizations to Zendesk via CSV file but get an error on array fiels for instace ....
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Category: Bug Reports
New Backup Service (SLACK) failing
Hi, added a new service to the backups - SLACK - . It took a long time to run the backup (1 hour) and produced many errors. I already opened ....
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Category: Bug Reports
Snowflake Target Option Missing
Per a blog entry from March (https://skyvia.com/blog/new-connectors-in-skyvia-snowflake-google-ads-mailjet-and-harvest), it appears that Snowflake is supposed to be a target option for replication. However, it does not appear to be an option for ....
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Category: Questions
Payment
The payment is not available in our account ....
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Category: Bug Reports
Package failing
You might already know as I got an email about package failing and to contact support for more details. I tried to manually run package https://app.skyvia.com/#/7823/packages/98811 again and it fails with ....
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Category: Bug Reports
Replicate fails with no error message
We are getting an error when trying to replicate an odata table to sql server. It just says failed in the monitor ....
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Category: Bug Reports
All Packages Failing
All my replications are failing all of a sudden. Here is a sample run ID: 57086787 My account appears to be in good standing. Please advise ASAP. Thanks. ....
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Category: Bug Reports
Skyvia experienced technical issue on 06 May from 13:00 to 19:00 UTC
Dear customers,There was a technical issue on one of the execution nodes yesterday from 13:00 to 19:00 UTC. It caused problems with the execution of some integration packages on the ....
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Category: Feature Requests
We want renew
Hello, we need some information about the Transfer payment: phone, address, city, bank city, I appreciatte it the information very quickly ....
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Category: Bug Reports
Backup runs failing - error says to contact support
My regularly scheduled backup runs have failed the past two times. The error email I received contained very little information (included below), I verified that my SalesForce credentials are correct. ....
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Category: Questions
Refresh token expires
We are facing the Access/Refresh token got expired, but both the accounts are up to date. ....
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Category: Questions
Getting a "expired access/refresh token" to salesforce
I'm getting a "expired access/refresh token" to salesforce. Both (Skyvia & Salesforce) accounts are up to date. It also appears that I'm not able to login in a different browser. ....
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Category: Bug Reports
CRM Dynamics have failed
Today the loads that read the CRM Dynamics have failed. I am trying to execute, but the failure continues. https://app.skyvia.com/#/76069/packages/123206/debug Package failed: Timeout expired. The timeout period elapsed ....
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Category: Questions
Need to set (GMT 4:30) Iran Daylight Time (Iran)
Hello SupportHope you are doing good!!I want to setup this timezone i.e (GMT 4 : 30) Iran Daylight Time (Iran) in my all skyvia packages but unable to find this option ....
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Category: Questions
Asana target connector
Where in the Asana connector do I specify the Team or Project name so the data is successfully applied to the right team? ....
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Category: Questions
Renew Subscription
HI, I want to renew the subscription, but the new peice is $618. Previous renewal was $289. Any reason why the increase ? ....
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