Latest Tickets
Category: Bug Reports
Not able to stop Auto Renewal
Hi, Please stops the auto renewal for my account. Thanks Eran@skyline.ai ....
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Category: Questions
Close my account
Please close my account. I opened the account to use the backup feature but it's no longer required. ....
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Category: Bug Reports
Jobs are queued over hours and won't start running
There's again the same issue as in November and February Our scheduled jobs are in the queue for over 7 hours and won't start. Cancelling and re-start doesn't work as ....
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Category: Questions
Set null when no match found - Different Behaviour
Hi Skyvia Support, I have started using the New Runtime Environment with my Import Package using UPSERT. I select 'Set null when no match found'. Previously I saw 0's appear ....
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Category: Questions
Zoho books error invalid_code
When connecting with Zoho books, everything seems to be OK. Log-in works and I can grant permission to access Zoho Books. However, when I click Test connection, I get this ....
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Category: Feature Requests
Run status status overview on main page
It would be really helpful to be able to see the sun status of each package on the main page. For each package you could make a white / ....
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Category: Feature Requests
Duration in history log
The duration of a run is only visible in the monitor, not in the log suggest to make the duration available in the log as well ....
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Category: Bug Reports
Error for SFTP connections
We use 2 SFTP-Connections in Skyvia and when testing them or using them in a package the following error message pops-up: A connection attempt failed because the connected party did ....
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Category: Bug Reports
Failed State not showing success/failed rows
Currently noticing this failed state and I am unable to donwload the success and failed rows to see error causes during the import. This is from database to salesforce ....
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Category: Bug Reports
Freshdesk/HubSpot custom field mapping
Hi, I'm doing a mapping for an import from Freshdesk to HubSpot but some of the HS custom fields are not appearing for the mapping. I enclose a screenshot where you ....
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Category: Feature Requests
Source - Target Diff / Difference tool for packages
I'm currently trying to solve errors of the type : "An exception has occurred during initialization: Updating field with name Buying Role does not exist in schema table" It would ....
Category: Questions
Skyvia IP Address
We need to know SkyVia's login IP address to white list. Please provide range. thanks ....
Matt
Category: Feature Requests
Ability to Set Batch Size
I have read many posts on others asking about the ability to set batch size when importing data in Salesforce.com. I know this isn't available now but just wanted to ....
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Category: Questions
auto-refreshes Google Sheets Add On
Hello Would you like to know every few minutes or hours the information in google sheets is automatically updated in a day? Free Plan Pay Plan ....
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Category: Questions
Scheduling google sheets refresh via query?
Is it possible to shedule a google sheet to refresh daily using the query? I know we can create schedule action/events in the google api but don't know if it ....
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Category: Bug Reports
Today Channel is disconnected error when trying to refresh Google Sheets
Getting this error when trying to Refresh current sheet via the Skyvia query add-on in Google Sheets. Can run the query just fine if I sign in through the Skyvia ....
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Category: Questions
Close account
Please close account. Thanks. ....
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Category: Feature Requests
Hubspot Connector
Would it be possible to add Associated Contact IDs to the Hubspot Deals object? Current connector has Associated Deals and Number of Contacts, but not Associated Contact IDs ....
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Category: Feature Requests
Delete my account
Hello, please delete my account and my data. Thank you. ....
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Category: Questions
Object 'contactTags' not found on ActiveCampaign backup
hello,since 10th August 2020 we've got this error during backups, we didnt have this error before. Anyone has idea how to fix this?We really need 'contactTags' on ActiveCampaign to be backed ....
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