Latest Tickets

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votes
2
answers
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Category: Bug Reports

Json encoding issue

I am getting this error for package 83423 29357993  Failed Unable to cast object of type 'Newtonsoft.Json.Linq.JArray' to type 'Newtonsoft.Json.Linq.JValue'. ....

Created by Daniel Kozlowski Daniel Kozlowski 22 November 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 18 December 2019.

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votes
3
answers
41 views

Category: Questions

Can't export large numbers of Zendesk rows

I would like to export a full list of tickets for a massive bulk update task. However, this is not possible. I get the following message: (Invalid search: Requested response ....

Created by Ben West Ben West 25 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 18 December 2019.

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votes
1
answers
8 views

Category: Questions

Plan & Payment

Like Skyvia and will use it again soon, when I gtry to switch back from paid to free plan got errors, it is not working. Seems that you use 2 ....

Created by Stefan Kratzert Stefan Kratzert 16 December 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 17 December 2019.

0
votes
1
answers
22 views

Category: Questions

Not seeing our packages

I'm a new administrator on our account.  I'm not seeing anything we have set up.  Can you help? ....

Created by David Cappelletti David Cappelletti 12 December 2019.

Latest by Mariia Zaharova Mariia Zaharova 13 December 2019.

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votes
1
answers
3 views

Category: Questions

Adding user doesn't send invitation email

Hi, I'm trying to invite david.cappelletti@energage.com to our account, but he is not receiving the invitation email.  We tried a different email address and that didn't receive an email either. Are ....

Created by Anthony Moquin Anthony Moquin 11 December 2019.

Latest by Mariia Zaharova Mariia Zaharova 12 December 2019.

0
votes
4
answers
26 views

Category: Questions

Lookup Mapping Cache options - Lifetime

Could you elaborate more on the "Use cache" option? I'm not 100% clear how it works. I read in the docs: When this check box is selected, the necessary fields ....

Created by Mariusz Kukawski Mariusz Kukawski 06 December 2019.

Latest by Mariusz Kukawski Mariusz Kukawski 10 December 2019.

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votes
1
answers
27 views

Category: Questions

Jira and Hubspot tickets integration

Hi there. I'm looking to integrate Hubspot Service Tickets with Jira Tickets. There are a few things I'd like it to achieve and would like to talk to someone to ....

Created by Linda Ho Linda Ho 09 December 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 10 December 2019.

0
votes
1
answers
8 views

Category: Bug Reports

Data Integration - NetSuite to SQL Incremental Data Sync

Hi, I want to copy data between NetSuite to Azure SQL with incremental mode. But All Netsuite's tables don't have "DateCreated" or "LastModifiedDate" columns which throwing below error while running ....

Created by Snehal Shah Snehal Shah 09 December 2019.

Latest by Mariia Zaharova Mariia Zaharova 09 December 2019.

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6
answers
32 views

Category: Questions

SalesForce to Netsuite Sandbox

Hello, could we have assistance setting up a SalesForce to Netsuite Sync? We have around 20k contacts in SalesForce that we would like replicated inside Netsuite once a day.  I ....

Created by Thomas Bishop Thomas Bishop 02 December 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 09 December 2019.

0
votes
1
answers
15 views

Category: Bug Reports

Backup- BigCommerce restoring pages

Hello we are using your bac- up the product a big store.  it appears to back up correctly but if we try to restore data we get an error the ....

Created by Daniel Kozlowski Daniel Kozlowski 08 December 2019.

Latest by Mariia Zaharova Mariia Zaharova 09 December 2019.

0
votes
3
answers
25 views

Category: Feature Requests

remove account

 Hi, please delete my account  ....

Created by Tatjana Spoljar Tatjana Spoljar 26 November 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 06 December 2019.

0
votes
1
answers
20 views

Category: Questions

Estimating storage requirements for budget approval based on a Jira cloud instance

We are trying to determine storage estimates in the skyvia backup cloud for budgeting purposes.  Is there anyway to get a rough estimage from the Jira Cloud XML backup?  ....

Created by Michael Small Michael Small 05 December 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 06 December 2019.

0
votes
1
answers
16 views

Category: Questions

Export XML files from Salesforce

Is it possible to export XML files from a Salesforce object using Skyvia?  ....

Created by Jens Leweling Jens Leweling 06 December 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 06 December 2019.

0
votes
3
answers
31 views

Category: Bug Reports

User locked

Hi there,    we have an account with skyvia under the email address jasmin.tomahogh@sgd.de, which is locked.    Could you please unlock this account and send a password reset to ....

Created by Hendrik Baasen Hendrik Baasen 06 December 2019.

Latest by Mariia Zaharova Mariia Zaharova 06 December 2019.

0
votes
4
answers
20 views

Category: Bug Reports

CSV to hubspot import

Hello,   I have made a import from a CSV file to hubspot package. Using the UPSERT command to import and update companies and contacts. The package runs successfully and ....

Created by Jonas Hagberg Jonas Hagberg 05 December 2019.

Latest by Mariia Zaharova Mariia Zaharova 06 December 2019.

0
votes
5
answers
40 views

Category: Bug Reports

Unable to pull Hubspot LineItems or Deals anymore.

I get the errors "Must have scope inbounddb-product-library-read" and "Must have scope deal-line-item-read" when running my Hubspot jobs. This error is new. I've disconnected and reconnected Hubspot, and I've given Skyvia full ....

Created by Matthew Miller Matthew Miller 25 November 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 December 2019.

0
votes
1
answers
14 views

Category: Questions

Add user to account

I've added a user with administration privileges to my account, but he can't see any integration packages. I'd like him to be able to see and modify my integrations. Is ....

Created by Carolyn Reuman Carolyn Reuman 03 December 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 December 2019.

0
votes
2
answers
31 views

Category: Questions

Data integration keeps failing

Hi there I have a data integration between two RDS connections and when I try to run the package, it keeps failing with error saying "permission denied for table <tablename>" but it ....

Created by Crystal  Chan Crystal Chan 22 November 2019.

Latest by Crystal  Chan Crystal Chan 29 November 2019.

0
votes
8
answers
62 views

Category: Questions

Job Keeps Failing

My Job 'Synchronize Records' has been failing since Oct 9th.  However, it returns no error to troubleshoot.  It just says failed.  Please let me know what has failed soI can ....

Created by Aaron King Aaron King 06 November 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 29 November 2019.

0
votes
10
answers
63 views

Category: Questions

Can't access NetSuite table

Hi  I've configured a Netsuite connection and can access the majority of netsuite tables except for a couple.  A really critical table is SalesOrder however I get a generic error ....

Created by Andrew McDonald Andrew McDonald 29 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 29 November 2019.

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