Latest Tickets
Category: Bug Reports
Unable to load data into Snowflake using Connector
We have tried importing data from Azure SQL and CSV file and keep getting an ERROR 16 and failed load. Can you please help debug? We have checked all permissions ....
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Serhii Muzyka
22 December 2022.
Category: Questions
Dynamic ReportId for Salesforce
Hi there, is there a way to make the ID passed in to run a Salesforce report dynamic? I'd love to loop through a set of objects that are linked to ....
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Category: Questions
Freshdesk backup - Ticket tables Too many requests
Hi, The backup has been running but we are up to 274k ticket records in our freshdesk. Is there a limitation I can put on to only backup so many ....
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Category: Bug Reports
Query Builder Error Message
Hi, I am trying to build a query using Query Builder, but am getting an error message: SELECT AcctSeed__Account__r.Name, Advertiser__r.Name, AcctSeed__Cash_Receipt__r.Name ^ ERROR at Row:1:Column5 Didn't understand relationship 'Advertiser__r' in ....
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Serhii Muzyka
21 December 2022.
Category: Questions
Currency Revaluation table in NetSuite
Hi, I am wondering how I can get Currency Revaluations out of NetSuite? I do not see it as one of the available tables, and am wondering if it is ....
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Category: Bug Reports
Returning is not working. And the package also takes a lot of time in Queued state
We have a created an import package. Source is from SFDC & target is Zoho One CRM. We are using Returning feature to get back Zoho ID in Salesforce. We ....
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Serhii Muzyka
20 December 2022.
Category: Questions
Upsert operation: Mapping field ID is showing invalid type
We want to use Upsert operation but while doing mapping, we faced an error in Mapping like Invalid Type for an ID field. In Mapping window, Under Target column, it ....
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Serhii Muzyka
20 December 2022.
Category: Questions
Errors with Salesforce Backup
Hello, About a week ago my Salesforce backup began throwing errors (see attached) what cvan we do to prevent these errors in the future. Thank you. ....
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Category: Bug Reports
Missing field when importing Subscriptions data from ChargeBee through Skyvia
Hi, I created a package to import some of ChargeBee tables into BigQuery. I used the Chargebee connector. In the Subscriptions source I am missing a field called "custom_fields". I'm ....
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Category: Questions
Cannot create Trust relationship
Hi, there is an error when I try to link Skyvia and Activecampaign: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ....
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Category: Questions
Get Google Sheets from Shared Drive
Hi, I'm trying to connect to Google Sheets, but when I log in to my Google account and get the correct sheets it can't find them. The reason is that ....
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Category: Bug Reports
Time out error salesforce not able to reach skyvia URL
we are not able to fetch data from only one external object. getting time out error when salesforce tried to reach external system URL. please find below screenshot for more ....
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Category: Bug Reports
Incident Truncate Fix
Hi I'm trying to slice off the first 200 characters on the Mapping Definition and disregard the rest for the Incident Description. Can you please give me the syntax ....
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Category: Questions
Data is not being triggered correctly
Hi, Let me introduce our connections and then our problem. We have an integration between Skyvia and our CRM, which is Hubspot and then another integration with our data ....
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Serhii Muzyka
14 December 2022.
Category: Questions
Backup #187839 Execution Notification
Hi, We are getting errors when backing up Netsuite, we added all relevant permission Please advice, ....
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Serhii Muzyka
14 December 2022.
Category: Bug Reports
Failing Packages without Error messages
Hello, I have an import package that has failed multiple times without an error message and only showing the state "Failed". Could you please investigate these failures and give more ....
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Serhii Muzyka
14 December 2022.
Category: Questions
Problems Connecting Salesforce and Klaviyo
I can get both platforms to validate but cannot figure out how to overcome the run errors. I would like some assistance from someone who is familiar with the Klaviyo ....
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Category: Bug Reports
Use Returning Not Working
I have an import package that is running, with 'Use returning' set. Upon testing, I can see that it is mostly functioning as expected. However, there are some records that ....
Created by
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Serhii Muzyka
12 December 2022.
Category: Bug Reports
Zoho People - Projects / Jobs / Timelogs retrieved for current user only
The Zoho People connector isn't pulling back all Projects, Jobs and Timelogs, just the ones associated with my Zoho People account. I'm an admin user of Zoho People so can ....
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Serhii Muzyka
12 December 2022.
Category: Questions
How can I see my info in the error log
Hello Skyvia, How can I see my info in the error log? It just shows failed. Please see the attached screenshot. Best Regards, Duy ....
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Serhii Muzyka
12 December 2022.
