Latest Tickets

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Category: Bug Reports

Query pulling data that does not exist in HubSpot CRM

Hello, I've been noticing a slight discrepancy between data logged in HubSpot and what is showing up in the raw data reports from Skyvia. For example, if you run the ....

Created by Melissa Wright Melissa Wright 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 4 weeks ago.

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answers
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Category: Bug Reports

Job failure - Tickets from hubspot

Hi Maria, following my request I follow your instruction, but the problem still occurs. Can you please manuult remove this field?   Thanks ....

Created by Assaf Eisenstein Assaf Eisenstein 27 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 November 2019.

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Category: Bug Reports

nothing process, says queued for 11 hours

I cant seem to get anything to run, everything gets stuck in queued ....

Created by Daniel Kozlowski Daniel Kozlowski 04 November 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 November 2019.

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Category: Bug Reports

Packages do not run

What's wrong with Skyvia? All jobs on sunday took about 10 to 12 hours to succeed and none of the the jobs run today. We have a lot of jobs queued ....

Created by Kevin Stierle Kevin Stierle 04 November 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 November 2019.

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5
answers
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Category: Questions

How to opt out of Bulk API in a scheduled import from Amazon S3

Hi, We are automating an Import from Amazon S3 and getting an error because of the Apex CPU time out. I don't see an option to opt out of Bulk ....

Created by Tanushree Singh Tanushree Singh 31 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 November 2019.

0
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3
answers
21 views

Category: Bug Reports

Job failure - Tickets from hubspot

Hello,   This package is not running: https://app.skyvia.com/#/packages/64187/edit Result: The source object 'Tickets' does not have column 'Date entered 'Cancelled (Customer Success)''.   Can you please help me figure out how ....

Created by Assaf Eisenstein Assaf Eisenstein 24 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 01 November 2019.

1
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19
answers
386 views

Category: Feature Requests

Use Zoho CRM API v2

Zoho CRM API v2 has much more functionality and has bigger limits than API v1. Can you please start supporting this for Skyvia? More details : https://www.zoho.com/crm/help/api/deprecation-transition-announcement.html ....

Created by Mariusz Kukawski Mariusz Kukawski 22 October 2018.

Latest by Mariia Zaharova Mariia Zaharova 31 October 2019.

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3
answers
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Category: Bug Reports

All Tasks in Data Integration Packages Fail

Every Task in every Data Integration package fails with the error: Insertion failed because the database is full database or disk is full or An exception has occurred during data ....

Created by Jake Myara Jake Myara 28 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 29 October 2019.

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Category: Bug Reports

Error message import

Hi, For our last imports, we have this message : An exception has occurred during data processing, the message returned from the provider is: Insertion failed because the database is ....

Created by Laurent Michel Laurent Michel 28 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 28 October 2019.

0
votes
1
answers
15 views

Category: Bug Reports

csv file uploaded failing

I have an error while uploading a CSV file.  the same file work with one line in it.  its giving me an error of unexpected error occurred while uploading the ....

Created by Daniel Kozlowski Daniel Kozlowski 27 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 28 October 2019.

1
votes
5
answers
38 views

Category: Questions

More Info

We are trying Skyvia for a client with SQL & Salesforce. Can they get access for multiple users with the same account or do they need to setup the configuration ....

Created by Angela CARR Angela CARR 16 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 22 October 2019.

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votes
1
answers
12 views

Category: Questions

HubSpot line items issue

Hi, I am trying to insert sales orders from Magento to HubSpot deals, but the SalesOrderItems insert doesn’t work because the product IDs don’t match, see attached Excel file with ....

Created by Carl Bouckaert Carl Bouckaert 21 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 22 October 2019.

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1
answers
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Category: Questions

Error when Importing Invoices in Quickbooks from Salesforce

I am trying to import Invoices from Salesforce to Quickbooks. I have all the mappings except the "Line" which is a required field in the Quickbooks Invoice. Receiving following error ....

Created by James Broderick James Broderick 21 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 22 October 2019.

0
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4
answers
22 views

Category: Bug Reports

Integration package with Stripe source started failing with cast error

Hi, Starting on 10/9/2019, an integration package we have that pulls data from Stripe started failing with this error:   Unable to cast object of type 'Newtonsoft.Json.Linq.JArray' to type 'Newtonsoft.Json.Linq.JObject'. ....

Created by David Frederick David Frederick 14 October 2019.

Latest by David Frederick David Frederick 21 October 2019.

0
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2
answers
29 views

Category: Questions

Running Agent as a Service

Are there instructions on how to run the Skyvia Agent as a service? I only see the client app in the file that was installed. My I.T. guy says there ....

Created by Ryan Mirto Ryan Mirto 16 October 2019.

Latest by Ryan Mirto Ryan Mirto 18 October 2019.

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6
answers
31 views

Category: Bug Reports

Connect to mysql is not working

Hi Team,   Trying to connect with mysql server using SSH connection and getting below error Net packets out of order: received, expected IP address also white listed to my ....

Created by Adrian Patty Adrian Patty 02 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 17 October 2019.

0
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3
answers
14 views

Category: Questions

An exception .. during initialization: Updating field with name xyz does not exist in schema

Hi,   I have two failed packages with error message above. What's wrong? Is there any extra logging available?   cheers, Bart. ....

Created by Bart Jonk Bart Jonk 16 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 16 October 2019.

0
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7
answers
43 views

Category: Bug Reports

Values rounded when pushed to Salesforce Marketing Cloud

Hi, we are setting up new integrations to push our data from skyvia into Salesforce Marketing Cloud. However, the data is arriving in marketing cloud without decimal precision (rounded to ....

Created by Admin Tryke Admin Tryke 08 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 16 October 2019.

0
votes
1
answers
10 views

Category: Feature Requests

FTP Remote Source

Hello, When you make a connection with ftp, there has to be a source location that will connect to that source directly, otherwise it does not show the folders for ....

Created by Victor Durmaz Victor Durmaz 13 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 15 October 2019.

0
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3
answers
20 views

Category: Questions

Errot updating field Labels in JIRA

when I try to update the field "Labels" in Jira it shows an error: The value of the column Labels has incorrect JSON format.   the constant value I update within ....

Created by Alexander Kelm Alexander Kelm 05 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 15 October 2019.

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