Latest Tickets

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votes
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Category: Bug Reports

Can't replicate QB to SQL Server

I'm doing my first run on my QBO connection. I'm replicating all the tables to a MS SQL database. I'm getting the following error: The source object 'BillLineItem' has neither ....

Created by Brad Haas Brad Haas 14 August 2021.

Latest by Mariia Zaharova Mariia Zaharova 18 August 2021.

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1
answers
30 views

Category: Questions

Two questions about support for BigCommerce APIs

I have two questions about your BigCommerce API support:   1) I am looking for a solution to replicate the BigCommerce Order Transactions API, documented here: https://developer.bigcommerce.com/api-reference/store-management/order-transactions/transactions/gettransactions Your documentation does ....

Created by Joseph Naujokas Joseph Naujokas 13 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 17 August 2021.

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1
answers
8 views

Category: Questions

Sales Tax Exemption

We are exempt from sales tax due to our non-profit status.  We have just renewed our subscription, paying sales tax.  We would like to have sales tax removed from our ....

Created by Alan Garrison Alan Garrison 16 August 2021.

Latest by Mariia Zaharova Mariia Zaharova 17 August 2021.

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4
answers
65 views

Category: Questions

Duplicate orders / Ship to Errors

I am getting duplicate orders imported.  How can I avoid this please? Also, a record was rejected because of the shipto address.  Is there a way to bypass the validation ....

Created by Matt Weinstein Matt Weinstein 23 July 2021.

Latest by Matt Weinstein Matt Weinstein 13 August 2021.

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2
answers
62 views

Category: Bug Reports

Postgresql connection error: The server hello message uses a protocol that was not recognized.

We are facing same issue.   Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com)   And we have no resolution, also not getting ....

Created by Stephen Thompson Stephen Thompson 12 May 2021.

Latest by Alfonso Areiza Guerra Alfonso Areiza Guerra 13 August 2021.

0
votes
1
answers
22 views

Category: Bug Reports

There are too many connections from your internet address.

Hello,  I am receiving the following error when trying to run a sync. "There are too many connections from your internet address." Please advise how to resolve.    Thank you,  ....

Created by Christina Moore Christina Moore 11 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 13 August 2021.

0
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1
answers
13 views

Category: Feature Requests

Skyvia Access

we got a skyvia account created for user tobias.maass@benteler.com now the user has left our company and we need to setup the account to another user (margot.diekemper@benteler.com). If I try ....

Created by Margot Diekemper Margot Diekemper 11 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 12 August 2021.

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votes
1
answers
46 views

Category: Bug Reports

Export from Salesforce to FTP changes date format

Hi, I made a connection between Salesforce and one sftp, and package runs smoothly to export a set of data. The issue is that the date format from the source ....

Created by Federico Ciocca Federico Ciocca 10 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 11 August 2021.

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2
answers
24 views

Category: Questions

Connections > Wordpress "Unable to connect to the remote server"

Hey!   Keep getting the error "Unable to connect to the remote server"  Basic Auth > ActivatedUser Application Password > EnabledNo connection can be made to the remote server. Anything else ....

Created by NERDS4HIRE AUS NERDS4HIRE AUS 10 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 11 August 2021.

0
votes
1
answers
16 views

Category: Bug Reports

Load errors from Dynamics 365 to PostgreSQL

In recent days, there have been several failures. Can you check why this has happened? Is the problem at the source (Dynamics 365) or the destination (PostgreSQL)? ------------------------------------------------------------------------ https://app.skyvia.com/#/76069/packages/124308/debug  Run ....

Created by Gabriel Longarai Gabriel Longarai 09 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 11 August 2021.

0
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1
answers
26 views

Category: Questions

Basic question

Hello, I am new to this platform, and I am trying to back up my Shopify store. Attached is an image displaying the page I am on, I am unable ....

Created by Adam Procopio Adam Procopio 08 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 10 August 2021.

0
votes
3
answers
33 views

Category: Bug Reports

Sequence contains no elements

Hi, I am using to connect Shopify to salesforce. Recently my Orders table has stopped syncing. Errors I have been receiving is 'Sequence contains no elements'. I was told 2 ....

Created by Okana Admin Okana Admin 05 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 06 August 2021.

0
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4
answers
76 views

Category: Questions

Replication with QuickBooksOnline -- truncation error on Customer Table

Good morning!  I built a replication package for QuickBooks Online -- I'm replicating data between QBO and a SQL Server data warehouse. In the replication for the dbo.Customer, I got approx. 40 ....

Created by Chris Carson Chris Carson 11 March 2021.

Latest by Olena Romanchuk Olena Romanchuk 06 August 2021.

0
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4
answers
58 views

Category: Bug Reports

Postgresql sync with Dynamics 365 - total disaster

After having openning several tickets and having long conversations with support I'm reaching to the community as a last resort.    We are having multiple problems in syncing Postgresql with ....

Created by alberto Robles alberto Robles 22 July 2021.

Latest by alberto Robles alberto Robles 05 August 2021.

0
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1
answers
35 views

Category: Bug Reports

Salesforce Data Replication failures

We have a package set up to replicate certain tables from our Salesforce.com database into SQL Server. The package seems to have started failing a few days ago and now ....

Created by Scott Cameron Scott Cameron 03 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 04 August 2021.

0
votes
1
answers
31 views

Category: Questions

duplicate records in SF to D365 import

We have configured Salesforce to D365 packages and after several weeks of effort are still receiving numerous errors, from timeouts, to duplicates, etc. We have a go-live scheduled in 3 ....

Created by Jim Huebner Jim Huebner 30 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 04 August 2021.

0
votes
1
answers
43 views

Category: Questions

Call a Skyvia query from Google App Script

Is there a way to call a query created in Skyvia from a function in Google App Scripts in my Google sheet? Thanks ....

Created by John Gabrys John Gabrys 02 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 04 August 2021.

0
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3
answers
31 views

Category: Bug Reports

Scheduled replication package is not working since changing the Model

Last week I created a simple BigCommerce replication package (ID 135935) containing a few objects and I scheduled the package to run hourly.  After creating the package the schedule was working as ....

Created by Joseph Naujokas Joseph Naujokas 03 August 2021.

Latest by Mariia Zaharova Mariia Zaharova 04 August 2021.

0
votes
11
answers
78 views

Category: Questions

FTP / CSV to MailChimp

I am attempting to synchronise data from a customers CRM to MailChimp, so they can send automated emails to customers and prospects.   The CRM isn’t easy to hook into ....

Created by David Jerram David Jerram 20 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 03 August 2021.

0
votes
7
answers
50 views

Category: Bug Reports

Multiple imports hang on our account to BigComm

Hi Team,  We are seeing multiple import requests failing for endpoint productvariants when sending update to BigComm. Some of these sit pending or "running" for 5 to 20 hours and ....

Created by Shawn Altman Shawn Altman 29 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 02 August 2021.

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