Latest Tickets
Category: Bug Reports
Can't replicate QB to SQL Server
I'm doing my first run on my QBO connection. I'm replicating all the tables to a MS SQL database. I'm getting the following error: The source object 'BillLineItem' has neither ....
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Category: Questions
Two questions about support for BigCommerce APIs
I have two questions about your BigCommerce API support: 1) I am looking for a solution to replicate the BigCommerce Order Transactions API, documented here: https://developer.bigcommerce.com/api-reference/store-management/order-transactions/transactions/gettransactions Your documentation does ....
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Category: Questions
Sales Tax Exemption
We are exempt from sales tax due to our non-profit status. We have just renewed our subscription, paying sales tax. We would like to have sales tax removed from our ....
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Category: Questions
Duplicate orders / Ship to Errors
I am getting duplicate orders imported. How can I avoid this please? Also, a record was rejected because of the shipto address. Is there a way to bypass the validation ....
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Category: Bug Reports
Postgresql connection error: The server hello message uses a protocol that was not recognized.
We are facing same issue. Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com) And we have no resolution, also not getting ....
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Category: Bug Reports
There are too many connections from your internet address.
Hello, I am receiving the following error when trying to run a sync. "There are too many connections from your internet address." Please advise how to resolve. Thank you, ....
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Category: Feature Requests
Skyvia Access
we got a skyvia account created for user tobias.maass@benteler.com now the user has left our company and we need to setup the account to another user (margot.diekemper@benteler.com). If I try ....
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Category: Bug Reports
Export from Salesforce to FTP changes date format
Hi, I made a connection between Salesforce and one sftp, and package runs smoothly to export a set of data. The issue is that the date format from the source ....
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Category: Questions
Connections > Wordpress "Unable to connect to the remote server"
Hey! Keep getting the error "Unable to connect to the remote server" Basic Auth > ActivatedUser Application Password > EnabledNo connection can be made to the remote server. Anything else ....
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Category: Bug Reports
Load errors from Dynamics 365 to PostgreSQL
In recent days, there have been several failures. Can you check why this has happened? Is the problem at the source (Dynamics 365) or the destination (PostgreSQL)? ------------------------------------------------------------------------ https://app.skyvia.com/#/76069/packages/124308/debug Run ....
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Category: Questions
Basic question
Hello, I am new to this platform, and I am trying to back up my Shopify store. Attached is an image displaying the page I am on, I am unable ....
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Category: Bug Reports
Sequence contains no elements
Hi, I am using to connect Shopify to salesforce. Recently my Orders table has stopped syncing. Errors I have been receiving is 'Sequence contains no elements'. I was told 2 ....
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Category: Questions
Replication with QuickBooksOnline -- truncation error on Customer Table
Good morning! I built a replication package for QuickBooks Online -- I'm replicating data between QBO and a SQL Server data warehouse. In the replication for the dbo.Customer, I got approx. 40 ....
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Chris Carson
11 March 2021.
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Category: Bug Reports
Postgresql sync with Dynamics 365 - total disaster
After having openning several tickets and having long conversations with support I'm reaching to the community as a last resort. We are having multiple problems in syncing Postgresql with ....
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Category: Bug Reports
Salesforce Data Replication failures
We have a package set up to replicate certain tables from our Salesforce.com database into SQL Server. The package seems to have started failing a few days ago and now ....
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Category: Questions
duplicate records in SF to D365 import
We have configured Salesforce to D365 packages and after several weeks of effort are still receiving numerous errors, from timeouts, to duplicates, etc. We have a go-live scheduled in 3 ....
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Category: Questions
Call a Skyvia query from Google App Script
Is there a way to call a query created in Skyvia from a function in Google App Scripts in my Google sheet? Thanks ....
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Category: Bug Reports
Scheduled replication package is not working since changing the Model
Last week I created a simple BigCommerce replication package (ID 135935) containing a few objects and I scheduled the package to run hourly. After creating the package the schedule was working as ....
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Category: Questions
FTP / CSV to MailChimp
I am attempting to synchronise data from a customers CRM to MailChimp, so they can send automated emails to customers and prospects. The CRM isn’t easy to hook into ....
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Category: Bug Reports
Multiple imports hang on our account to BigComm
Hi Team, We are seeing multiple import requests failing for endpoint productvariants when sending update to BigComm. Some of these sit pending or "running" for 5 to 20 hours and ....
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