Latest Tickets

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votes
4
answers
164 views

Category: Bug Reports

Lost connection to MySQL server during query

Every time we try to run a sync, it gives us: Lost connection to MySQL server during query. But none of our other db tools have issues and stay connected to ....

Created by Fortunebuilders LLC Fortunebuilders LLC 18 November 2017.

Latest by Mariia Zaharova Mariia Zaharova 26 June 2018.

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votes
1
answers
10 views

Category: Questions

Need to cancel job 13094884

Please cancel job 13094884 ....

Created by Marketo Sync Marketo Sync 23 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 25 June 2018.

0
votes
8
answers
29 views

Category: Bug Reports

500 error when setting up a task between sugar and hubspot

Hi there. I'm evaluating using skyvia for a sugar and hubspot integration. It's fairly straightforward of an integration. I just need to send certain (not all contacts) from sugar over ....

Created by Tony Guzman Tony Guzman 14 June 2018.

Latest by Tony Guzman Tony Guzman 21 June 2018.

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votes
3
answers
24 views

Category: Questions

Record Limit

I have a package that updates every day.  Maximum records that would need updating would be around 6000, however I'm getting an error that maximun record limit was reached,  Please ....

Created by Aaron King Aaron King 18 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 19 June 2018.

0
votes
4
answers
24 views

Category: Questions

Sync from Zoho accounts to Mysql target shows no records synced

I setup integration sync between ZOHO and MySQL. In the query window I see connection to ZOHO works, counting 406 accounts, when I run the sync, no error occors, but ....

Created by Norbert Funke Norbert Funke 17 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 19 June 2018.

0
votes
1
answers
10 views

Category: Bug Reports

Salesforce Connector - Delete from another table than specified

Hi Support I have build a delete package to delete from table A.However when I submitted an object ID from table B, the object has been deleted. This seems to ....

Created by PubliBike Webmaster PubliBike Webmaster 15 June 2018.

Latest by Simon Bubnov Simon Bubnov 15 June 2018.

0
votes
1
answers
12 views

Category: Questions

Quick question

 Hi,   I have a client that is setting up a Skyvia connection between a software called Practice Portal and Salesforce. We are spinning a sanbox off for him; just ....

Created by Soshana Fernando Soshana Fernando 15 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 15 June 2018.

0
votes
1
answers
15 views

Category: Questions

IF Statements in Expression

Is it possible to use if statements in an Expression Mapping when doing a data import. For example:   IF(Field1 = "X","AB",IF(Field2 ="Y","ABC",IF(Field3 = "Z","ABCD",A))) ....

Created by Ben Willis Ben Willis 15 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 15 June 2018.

0
votes
4
answers
26 views

Category: Questions

400 error on Salesforce upsert

After a couple of hours of running a data integration package, which is CSV to Salesforce, I have gotten a 400 message nan error message: (400) Bad Request. Is there anyway of ....

Created by Ben Willis Ben Willis 06 June 2018.

Latest by Ben Willis Ben Willis 13 June 2018.

0
votes
1
answers
17 views

Category: Questions

Salesforce External ID fields not updating

I have created some new fields on one of my custom objects in SF, one or more of which are External ID fields. When in the Skyvia interface, I look ....

Created by Aaron Zimmerlin Aaron Zimmerlin 11 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 12 June 2018.

0
votes
1
answers
15 views

Category: Feature Requests

Unable to export attachments using Skyvia - am on free trail

Hi Team, I have been trying to export attachements from Dynamics and unable to get the relationships aswell. Can you please help us in exporting attachements, Notes from Dynamics. I ....

Created by Gopikrishna Gopikrishna 10 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 11 June 2018.

0
votes
1
answers
14 views

Category: Bug Reports

Can no longer view success/failure logs

Hi,   Not sure why I can no longer see the failures against each task and then click through to download the logs?   Thanks, Brendon ....

Created by Gigster Accounts Gigster Accounts 07 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 08 June 2018.

0
votes
5
answers
60 views

Category: Feature Requests

Zoho Layouts - Skyvia cannot find other layout fields

In Zoho, a module such as an Account or Potential can have different Layouts. See screenshot below - when creating a new Potential, I can create a Standard one or ....

Created by Kate Fletcher Kate Fletcher 21 November 2017.

Latest by Mariia Zaharova Mariia Zaharova 08 June 2018.

0
votes
6
answers
54 views

Category: Questions

'exceeded maximum stack depth' error in Google Sheets Add-On

Hi there, I get 'exceeded maximum stack depth' error when trying to run a query in Google Sheets add-on. Anything I could check on? Thanks for any pointers ....

Created by Webmaster Evergreen Webmaster Evergreen 04 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 07 June 2018.

0
votes
2
answers
13 views

Category: Questions

Import Assistance

Hi Sergei,  Hope you are well, would you mind helping me import the information within the linked document to my FreshBooks account via skyvia. My admin email is :garehmurray@gmail.com    Please, ....

Created by Gareh J Gareh J 01 June 2018.

Latest by Mariia Zaharova Mariia Zaharova 04 June 2018.

0
votes
6
answers
186 views

Category: Questions

GDPR and Skyvia

Hi, As data processor serving clients (I guess worldwide and within the EU), can you provide your policy and privacy statement on the pending EU GDPR compliance that comes into ....

Created by Paul Johnson Paul Johnson 24 August 2017.

Latest by Mariia Zaharova Mariia Zaharova 30 May 2018.

0
votes
9
answers
42 views

Category: Bug Reports

Time out exception running a query on google sheets add-on

Hi, I get a time out exception when running a query on google sheets with the skyvia add-on. The same query works fine when I run it from app.skyvia.com Please ....

Created by Raphaël Vaugan Raphaël Vaugan 25 May 2018.

Latest by Mariia Zaharova Mariia Zaharova 30 May 2018.

0
votes
1
answers
14 views

Category: Questions

Where i can see my Skyvia Invoice

Hi Where i can see my Skyvia Invoice? BR  Asaf ....

Created by Katef le katef Backup Katef le katef Backup 28 May 2018.

Latest by Dmitry Alasania Dmitry Alasania 29 May 2018.

0
votes
7
answers
63 views

Category: Bug Reports

Big Query DML Limitations

Hi Support Team, I have some questions about Salesforce to BigQuery import. The import task for this type is scheduled and runs aproximately 8 times per day. Sometimes it processes ....

Created by OWOX Analytics OWOX Analytics 21 May 2018.

Latest by Mariia Zaharova Mariia Zaharova 25 May 2018.

0
votes
1
answers
20 views

Category: Questions

Delete (all) contacts in mailchimp list

Hi there, I finally got the connection between mailchimp and my mysql instance working. When i do an initial insert it works. But wen i try to do an update, ....

Created by Lennart Giaccotto Lennart Giaccotto 23 May 2018.

Latest by Mariia Zaharova Mariia Zaharova 24 May 2018.

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