Latest Tickets
Category: Questions
How to access custom fields in jira connector?
I am using the using connector and we need to access the custom fields in jira connector e.g. custom fields in our service desk project? How can we do ....
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Category: Feature Requests
Fetch custom columns from AWS RDS MySQL database to mailchimp
Hi, We are trying to fetch customer details(email, name, customer segments) from mysql database to Mailchimp via Skyvia automated packages. However except for few standard data columns (like name, email) ....
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Category: Bug Reports
select id query causing performance issue
I've noticed substantial performance issues around some of our larger tables that I believe may be coming from Skyvia. There are queries of the form: select id from <tableName> where ....
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Category: Bug Reports
Issues with shipstation "orderitem" -> salesforce "orderitem", and other errors.
Hi, I am having trouble with a shipstation "orderitem" -> salesforce "orderitem" task. I have tried upsert, insert and update separately, but it appears there is currently no ....
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Category: Questions
Zoho Multi Value Fields
I have an integration running to pull data from the contact module(zoho crm) to then place that data in a csv. That csv is stored in a s3 bucket. ....
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Category: Bug Reports
Not receiving Email notifications of failed Upserts
Hi, I had scheduled an Upsert and set up Email notifications. Please see the attached image. I was expecting an email notification because the file for upsert was ....
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Category: Questions
The field 'new_beschreibung' contains one or more invalid characters.
Hi, while importing data from jira to dynamics crm I got the error: The field 'new_beschreibung' contains one or more invalid characters. Can I activate a filter to ignore invalid characters? ....
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Category: Questions
Invalid Username Password while connecting to Jira
Hi, I cannot connect to my jira cloud system due to invalid user data. The user data are 100% correct. Do I need to authentificate in a different ....
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Category: Bug Reports
login in main page not working
i cant login on your webpage its reporting an error. ....
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Category: Bug Reports
Runtime Error - Cannot logon
I cannot logon, receiving the following error. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. ....
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Category: Questions
REST API Connection
Hi, I am getting a "AuthenticationToken tag is empty in provider configuration for the AuthenticationToken authentication type." for an REST API call when I use token authentication. The call ....
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Category: Bug Reports
Convert DT_WSTR to DT_18
Trying to use import package from sfdc to hubspot to send select contacts over. id is required by hubspot and is a different type (dt_18) than the id fields sfdc ....
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Category: Questions
External ID Mapping from a CSV File
Hi- I am importing a CSV file to a custom object in Salesforce. This object has a parent where I do not know the Salesforce ID, so I am using ....
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Category: Questions
Need information on our account
I'm trying to understand the relationship Health Savings Administration has with Skyvia. In looking at my security logs I'm seeing we are logging into Skyvia everyday (On average 29 times ....
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Category: Questions
An error occurred with the following error message: "Validation phase is beginning. "
An error occurred with the following error message: "Validation phase is beginning. " the package ID is 80150. I referred to https://skyvia.com/resources/docs/index.html?synchronization_overview.htm ....
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Category: Bug Reports
Auth between Zoho and Sql Server
Hello there, We are Currently testing your Synchronization-Feature. We are trying to Sync Sql-Server with Zoho CRM. It takes a huge amount of time. and as i can see in ....
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Category: Questions
Violates foreign key constraint when replicating from ZohoCRM to Postgres
Trying to replicate data from ZohoCRM to Postgres on-prem DB. Initially had some issues with the sync, but it started yesterday. Took 15 hours(!) to run but was completed this ....
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Category: Questions
Remove account
I woud like my account to be closed please. ....
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Category: Bug Reports
Please call me
Hi, We have a bug with the sync Hubspot<>Skyvia Please call me ASAP Tomer +972-525605244 Thanks ....
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Category: Questions
Salesforce Upsert scheduling
Hi, I want to understand how does your Upsert scheduling feature work. How does Skyvia know which file is to be picked up everytime? Thanks, Tanushree ....
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