Latest Tickets
Category: Bug Reports
SkyVia Replication - Package Status Indicates Failure but No Details Available
Greetings: I have a replication package with a status of failed yet there are no details available regarding the failure. The package name is Temporal Store - Salesforce Objects. The ....
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Category: Questions
Issues with File Mask
Dear Skyvia Support, there seems to be an issue with the file mask. Here is the scenario: 1. IT Service Provider puts csv files on an FTP Server on a ....
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Category: Questions
Unable to cast Big INT value to String
We have an import job which will pull data from SQL server to Salesforce The data in one field is of type BIGINT in SQL server and we want to ....
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Category: Questions
License Limited Exceeded Error
I keep getting error messages saying I have exceeded license limit. I have the standard level. I have only uploaded 20,000 records. ....
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Category: Bug Reports
Critical / Urgent Problem - Running Packages 'Frozen' and Can't Cancel, Many Packages Queued
Greetings: It would appear there is a critical problem at present with SkyVia Replication affecting multiple organizations. There are replication packages running that are not progressing. They seem 'frozen' or ....
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Category: Bug Reports
SalesForce Sync/Replication Not Working
There was no endpoint listening at https://login.salesforce.com/services/Soap/u/41.0 that could accept the message. ....
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Category: Questions
NetSuite Schema
When using the SkyVia Netsuite connection, I can see various tables when setting up a replication job. However these are not the same tables that I see in my SQL ....
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Category: Bug Reports
Unable to pull NetSuite Custom Tables and Columns
Hi, I am trying to select all custom tables and fields for data replication from NetSuite to Amazon RedShift and I see an error and cannot see any of the ....
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Category: Bug Reports
SkyVia Replication Breaks when New Column is Added to Salesforce Object being Replicated
Greetings: There is a critical bug in SkyVia Replication with respect to adding columns to a replicated Salesforce object. It seems that replication automatically adds the new column to the ....
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Category: Bug Reports
Package Queued
Hello, I want to stop/cancel two running packages, but since over 2 hours they are queued and blocking my imports. Please stop/cancel the run of the following two packes: https://app.skyvia.com/#/packages/44444 ....
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Category: Bug Reports
Package Not Executing
Our RS Fax package is not executing the sync. This is causing delay's and need this resolved asap. How do we fix? Keep trying to run package again but it ....
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Category: Bug Reports
Hourly Jobs queued up for 2 hours now, not processing
Three of our hourly jobs appear to be stuck. They queued up 2 hours ago and have not completed. Please advise. Thank you, Jeff ....
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Category: Feature Requests
SkyVia Replication LastSyncTime Per Object Within Package & Transactioning Replication
Greetings: I think you should change SkyVia Replication to track the LastSyncTime on a per object within a package basis. I also thin you should change SkyVia Replication to perform ....
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Category: Bug Reports
SkyVia Replication Error Handling
Greetings: The spreadsheets you generate with the rows that had errors on them during replication, while informative, are largely useless for error remediation. Errors should be handled by appropriate error ....
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Category: Questions
View Full History of Replication Package?
Greetings: We have an urgent need to see the full history of the execution of replication package. At present, from the Skyvia UI only lets us view the history ....
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Category: Bug Reports
Foreign Key Constraint Violations - DML On Replicated Tables
Greetings: I would like to suggest that when you create foreign keys in the target database for replication that you do so such that the foreign key is disabled (NOCHECK ....
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Category: Questions
Deleted Package
Dear Skyvia, I per accident deleted a package. Can I get this back? Thanks! Robbie ....
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Category: Questions
Fails to import data to salesforce
Hi there, I set up the connection from MySQL to SalesForce. My account is amit@safervpn.com. When we click the Run data import job it fails with error message but there ....
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Category: Questions
SkyVia Replication to a SQL Server / Azure SQL DB - Replicate to table in Schema Other Than dbo?
Greetings: Is there any way using SkyVia replication to specific the name of the database schema in which the replicated table should be placed? We have a need ....
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Category: Questions
Replication of Salesforce Object and Schema Changes
I am evaluating this tool for data replication from Salesforce to SQL Server database. I want to know if we make any Schema change in Salesforce object ( for example ....
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