Latest Tickets
Category: Bug Reports
Creating New Sync Package, cannot connect to QuickBooks
Trying to create a new sync package, and when i try to log into quickbooks to sync the accounting side, i am told the site cannot be reached. ....
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Category: Feature Requests
Date conversion in Skyvia
Hi, I amd receiving date as string value e.g. '13/04/2017' from ftp csv and want to store it in date/time field in Salesfroce. i am not able to conver it via ....
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Category: Questions
Index was outside the bounds of the array Error Message
Hi there, I just wanted to follow up on this to see if anyone had any ideas on how I can fix this. Thanks Amanda Hello, I have ....
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Category: Questions
Replication to MySQL database issues
Hello, I have setup the job so that the only error I get now is "Index was outside the bounds of the array." per the instructions below. Please let me ....
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Category: Feature Requests
Limit of License consumed
Hi, I want to know that how much limit I have consumed of data integration for this month or after buying the professional License. I have much more data to ....
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Category: Bug Reports
Issue in Cancelling the running package
Hi Team, I have issue with Cancel Button i Skyvia. I am trying to cancel my running package but it does not get cancelled and still running. Itshown cancelling and ....
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Category: Questions
Composite primary key cannot be used when incremental updates
Hello there, We use Skyvia to synchronize orders from Shopify to our ERP. the process was smooth for the past 4 month but yesterday (without making any changes) the process ....
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Category: Feature Requests
Slow speed in loading data
Hi, I am getting very low speed for loading data, the same size file used to take some minutes only, but now it is taking more than hour. Could you ....
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Category: Questions
SOCS1 Backup Recover for 230 SFDC Orgs
We require backing up Metadata and Data for 230 Salesforce Orgs.To comply with SOCS1-Typd 1 I am trying to answer the question of, is Skyvia practical for an organization to ....
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Category: Questions
Slow Metadata loading for Salesforce Endpoint
I am learning your support system so thanks for your patience. I had an email about this.We are setting up 230 Connections to salesforce. I ran into an issue on ....
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Category: Bug Reports
Error on tables and Metadata loading fails
Production instance down again. Metadata loading error, recreated endpoint but still same error. Getting the following showing up on the endpoint:- The error from salesforce states the following: - Error ....
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Category: Questions
Initial mapping error from a mysql db
I am trying to do the intial mapping of my products table to bigcommerce and keep getting "task has some invalid columns mappings." please help I have tried all different ....
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Category: Bug Reports
Restore Failed
Hi, I'm constantly getting restore failed when trying to restore a HubSpot backup. I'm just testing out the tool and wondering if I'm doing something wrong. Thanks ....
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Category: Bug Reports
Scheduled jobs did not run
Hi Support, Just thought I would mention that our scheduled jobs did not run overnight. There was no error or attempt to run them They we're successfully manually run this ....
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Category: Bug Reports
Running Package "Service Unavailable"
Hi Team, We are getting error 'Service is Unavailble' while running a package for data load. Please take it on priority as we are getting delayed for deadlines. ....
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Category: Bug Reports
service is unavailable error
Hi Skyvia Team, I getting error 'service is unavailable' when I run salesforce package job. Can you help me please? Regards ....
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Category: Bug Reports
"Service Unavailable" in our Production.
I getting error 'service is unavailable' when I run salesforce package job. Can you help me please? Regards ....
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Category: Bug Reports
"Service Unavailable" on our Production JOB. Please Help !
Hi - we get "Service Unavailable" on our Production JOB. Please Help ! Regards HO ....
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Category: Bug Reports
Service is Unavailable
Getting message that service is unavailable, my package will not run. ....
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Category: Questions
I am getting a Service unavailable when I try to run the package.
I have validated both the connection and the package with no issues. I have checked Salesforce and there are no issues on NA172 where the org is located. Skyvia is ....
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