Latest Tickets
Category: Bug Reports
Packages that use a SFTP Connection can not be saved when activating the new runtime
We want to test if there is a difference concerning the required import time if the new runtime engine is activated. Unfortunatly when trying to save a package that uses ....
Created by
Latest by
Category: Bug Reports
Error: "The given key was not present in the dictionary."
When refreshing a package to update a package the following error pops-up: "The given key was not present in the dictionary." What can I do to solve this issue? ....
Created by
Latest by
Category: Questions
"Channel is Disconnected" error when refreshing query through google sheets
For the past 2 days I haven't been able to refresh my queries through the google sheets extension. They work fine when I run the sql through your website though. ....
Created by
Latest by
Category: Bug Reports
Active Campaign FieldValues not synced
Hi, i suppose thre is a problem with the AC integration. I'm syncing the ContactCustomFieldValues in an incremental way. It snycs 10-30 updates per day but it should be ....
Created by
Latest by
Category: Bug Reports
data translating ampersands but it shouldn't
I'm exposing a sql view to be rendered in ODATA that refers to a hyperlink as example https://cloud.goacoustic.com/campaign-automation/Email/Scheduled_and_sent?emails=scheduled-and-sent&id=23437907&type=SENT but when rendered by the odata API is comes out incorrect https://cloud.goacoustic.com/campaign-automation/Email/Scheduled_and_sent?emails=scheduled-and-sent&id=23437907&type=SENT ....
Created by
Latest by
Category: Bug Reports
'support@activecampaign.com' was not recognized as a valid Int32
hello, We've always got this error on ActiveCampaign backups, and i think the key-value pairs on this table doesn't match,Int32:can you please take a look at this error? fauzi ....
Created by
Latest by
Category: Bug Reports
Error restoring to HubSpot: "The value is too large to fit in the column data area of the buffer"
I am trying to restore a backup from our production hubspot account to our development/test account. I previously reported a problem - which turned out to be because the several ....
Created by
Latest by
Category: Questions
Cannot connect to SQL Server
Im am having an issue since the adding of a new IP addres in Skyvia. I have whitelisted the new addres in our SQL server, and the testing is correct, ....
Created by
Latest by
Category: Questions
I have two packages one works one doesn't can you tell me the difference?
Good afternoon, I have two packages that are identical except one gets the source from Amazon S3 and the second from my hard drive. There are three tasks in the ....
Created by
Latest by
Category: Bug Reports
Log error messages
Run Id: 43628670 - The given key was not present in the dictionary. Run Id: 43647865 - A task was canceled. Hello, Could you guys help us on providing more details on those errors? ....
Created by
Latest by
Category: Bug Reports
Fails to export
After making chnages to my package it now fails to export data getting an error The expression "drive/items/group_ed23a8d4-c729-49f7-8873-a57bc96e845e//deals latest data.csv/uploadContent" is not valid. Run id last tried is 40507875 ....
Created by
Latest by
Category: Bug Reports
Fails to export
failed to export tables from Hubspot error code is PG_01 ....
Created by
Latest by
Category: Questions
Linking data from server to Shopify
Hi, I just sign in to your service and will surely use skyvia in the future as I am setting up stores in shopify for my clients. I need help. ....
Created by
Latest by
Category: Questions
New API Integration - Jerry-International Shipment
Hi We currently use the entry level version of SkyVia because our volumes are low I have been asked to create this integration to Jerry-International Shipment to export Sales Order for ....
Created by
Latest by
Category: Questions
Newtonsoft.Json.Linq.JValue error
HI, i've created a package https://app.skyvia.com/#/41453/packages/106771/ but i keep getting the error Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JObject'. How do i fix this? I'm tryu=ing ....
Created by
Latest by
Category: Questions
NextRow failed: Input string was not in a correct format..
When trying to run a package, It's failing, and I only have this message. Is there anywhere we can have more details? Thx ....
Created by
Latest by
Category: Bug Reports
Issue when creating or updating Sync Tasks
Lately I'm having issues when creating or udpating a task inside Syncronization packages... Seems it happens always, but my problem is when trying to Sync Salesforce with a MYSQL db. After choosing any ....
Created by
Latest by
Category: Questions
HubSpot import Engagement (MEETING) Outcome parameter
Hello, Importing to HubSpot, of object Engagements and type MEETING. Everything is working as it should but can't find the correct mapping of column for "Outcome". CSV column: Outcome CSV column ....
Created by
Latest by
Category: Questions
Salesforce backup failed in 23 packages: " the server returned an error: (404) Not found"
Hi, I get 47 errors backing up all data in a Salesforce sandbox environment. 24 errors look like the common ones because of how Skyvia and Salesforce work together (documented ....
Created by
Latest by
Category: Questions
How to restore HubSpot back up made from one HubSpot account to another
We have the standard Skyvia backup package, with Skyvia connections to several HubSpot accounts (Our production hubspot account and several dev/testing accounts). We can backup & restore to each specific ....
Created by
Latest by
