Latest Tickets

2
votes
3
answers
53 views

Category: Bug Reports

Import not working

I keep getting an error message when I try to import that says "Http failure response for https://upload.skyvia.com/api/storage/upload: 0 Unknown Error" - why does this keep happening? ....

Created by AuthenTeak Webservices AuthenTeak Webservices 23 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 24 November 2020.

0
votes
0
answers
20 views

Category: Bug Reports

Failed to dispatch error

Hi, We are now getting this error message on all our packages. This has affected all the projects we are working on and it seems to be happening more frequently ....

Created by Ramtin Sohrabian Ramtin Sohrabian 23 November 2020.

0
votes
1
answers
42 views

Category: Questions

2 Freshbooks to a single freshbooks

We had been using three copies of freshbooks classic (three brands) and pulling the invoices and payments information into a single copy of Kashoo G/L.  That ended this month with ....

Created by Jacques Pilon Jacques Pilon 19 November 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 20 November 2020.

0
votes
1
answers
39 views

Category: Questions

Protempo Backup

Hello, I am trying your backup, it doesn't look like the backup is complete, please assist with verifying that the backup is complete. Kindly   Jessica Rice ....

Created by Jessica Rice Jessica Rice 19 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 20 November 2020.

0
votes
4
answers
65 views

Category: Questions

Skyvia Agent as a windows service

Hi,    I'm doing a POC with skyvia. I can access my MS-SQL database on my windows server with the provided Skyvia Client Agent.   Like mentionned in the installation ....

Created by Antonio BOTELHO Antonio BOTELHO 03 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 20 November 2020.

0
votes
1
answers
36 views

Category: Questions

How to share my workspace with another team member

I've created backups, connections, etc for our company's integration with HubSpot, and invitied a team mate into the Skyvia account & given him administrator priviledges. However, he can't see any ....

Created by Paul Kirkaas Paul Kirkaas 18 November 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 19 November 2020.

0
votes
1
answers
20 views

Category: Feature Requests

Append timestamp to individual target file name

Hello everyone, is it possible to append the timestamp to a file name when I want to use a specific filename and not the system filename? For example I want ....

Created by Stefanie Rankl Stefanie Rankl 18 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 19 November 2020.

0
votes
1
answers
29 views

Category: Feature Requests

Trail

Hi there i am trying your tool as trail version. My endpoint does not work. I got the message "You have reached the limit of bytes transferred. The endpoint is ....

Created by Stefan Kasper Stefan Kasper 17 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 18 November 2020.

0
votes
2
answers
44 views

Category: Questions

Question regarding Schedules

We have a package thar is scheduled to run at 21:00;  GMT -4, however acording to teh log its running at 20:00?   How do I make sense of this?, ....

Created by Rodrigo Fritis Rodrigo Fritis 28 October 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 17 November 2020.

0
votes
25
answers
108 views

Category: Questions

MySql error

Estamos teniendo un error esporadicamente de coneccion a la db MySql Ya tenemos en whitelist las ip RunId = 44820050 Error: An error occurred with the following error message: "Can't ....

Created by pablo.lopez pablo.lopez 06 October 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 17 November 2020.

0
votes
4
answers
39 views

Category: Questions

Skyvia Query Excel Add-in only supported for Office 365?

Dear Support Team, which Office versions supports the Skyvia Query Excel Add In? In Windows App Store it says Office 2016+, but it didn't work here with Office 2019. With ....

Created by Stefanie Rankl Stefanie Rankl 02 October 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 17 November 2020.

0
votes
2
answers
5 views

Category: Bug Reports

Upsert failing with error: Index was out of range

Hello Skyvia Support, My upsert into Salesforce is failing with the message: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: ....

Created by Aaron Miller Aaron Miller 16 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 November 2020.

0
votes
5
answers
54 views

Category: Bug Reports

Index was out of range. Must be non-negative and less than the size of the collection.

Could you guys please give us more details on this error, so we can troubleshoot this? ....

Created by Jessie Traynor Jessie Traynor 03 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 November 2020.

0
votes
4
answers
22 views

Category: Bug Reports

400 Bad Request on all Packages

 I am having this 400 error on all my batches. My records are at 4862/500K and im at 7/50 Packages with an Active plan. What gives? Need this fixed today ....

Created by Jud Jenkins Jud Jenkins 10 November 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 17 November 2020.

0
votes
4
answers
12 views

Category: Questions

"This is going to take a long time" dialog

Can you turn off the "This is going to take a long time" dialog that pops up every time I run a package manually?  Some of my packages are fine ....

Created by Burke Autrey Burke Autrey 22 October 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 November 2020.

0
votes
1
answers
4 views

Category: Bug Reports

My user account is locked

Hi,   My user account under norazlinaj@outlook.com is locked. Need your support to unlock it. Thanks ....

Created by Lin AJ Lin AJ 14 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 14 November 2020.

0
votes
1
answers
11 views

Category: Questions

create mask

for CSV masking can we create mask with day minus 1    eilago_com_{yyyyMM(dd-1)}_{yyyyMM(dd-1)}.csv ....

Created by Yogesh Kothari Yogesh Kothari 10 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 11 November 2020.

0
votes
10
answers
61 views

Category: Questions

Incorrect string value

Hello, Run 44245467. We have a problem that records can't be replicated because of "incorrect string value". We have changed the charset to utf8mb4 in all of our tables, but it ....

Created by NLC Ventures NLC Ventures 21 September 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 10 November 2020.

0
votes
1
answers
8 views

Category: Questions

Plan

Hi - I'd like to discuss which plan I should go for with incremental updates of data from Microsoft Dynamic CRM to AWS Redshift. Thanks, Dougal ....

Created by Dougal Guppy Dougal Guppy 10 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 10 November 2020.

0
votes
3
answers
18 views

Category: Bug Reports

Replace_null not working

Hi, I'm trying to import data into Zoho CRM and am having some issues with the replace_null function, which is not working as expected.I am trying to map last_name from ....

Created by Jacques Corby-Tuech Jacques Corby-Tuech 05 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 10 November 2020.

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