Latest Tickets

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Category: Bug Reports

Creating New Sync Package, cannot connect to QuickBooks

Trying to create a new sync package, and when i try to log into quickbooks to sync the accounting side, i am told the site cannot be reached. ....

Created by Jud Jenkins Jud Jenkins 29 June 2020.

Latest by Jud Jenkins Jud Jenkins 06 July 2020.

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3
answers
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Category: Feature Requests

Date conversion in Skyvia

Hi, I amd receiving date as string value e.g. '13/04/2017' from ftp csv and want to store it in date/time field in Salesfroce. i am not able to conver it via ....

Created by Ibha Gupta Ibha Gupta 02 July 2020.

Latest by Mariia Zaharova Mariia Zaharova 06 July 2020.

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25 views

Category: Questions

Index was outside the bounds of the array Error Message

Hi there, I just wanted to follow up on this to see if anyone had any ideas on how I can fix this.   Thanks Amanda   Hello, I have ....

Created by Amanda Blue Amanda Blue 23 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 06 July 2020.

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Category: Questions

Replication to MySQL database issues

Hello, I have setup the job so that the only error I get now is "Index was outside the bounds of the array." per the instructions below. Please let me ....

Created by Amanda Blue Amanda Blue 16 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 06 July 2020.

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votes
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10 views

Category: Feature Requests

Limit of License consumed

Hi, I want to know that how much limit I have consumed of data integration for this month or after buying the professional License. I have much more data to ....

Created by Ibha Gupta Ibha Gupta 02 July 2020.

Latest by Mariia Zaharova Mariia Zaharova 03 July 2020.

0
votes
4
answers
8 views

Category: Bug Reports

Issue in Cancelling the running package

Hi Team, I have issue with Cancel Button i Skyvia. I am trying to cancel my running package but it does not get cancelled and still running. Itshown cancelling and ....

Created by Ibha Gupta Ibha Gupta 24 June 2020.

Latest by Ibha Gupta Ibha Gupta 02 July 2020.

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2
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28 views

Category: Questions

Composite primary key cannot be used when incremental updates

Hello there, We use Skyvia to synchronize orders from Shopify to our ERP. the process was smooth for the past 4 month but yesterday (without making any changes) the process ....

Created by Roberto Perico Roberto Perico 22 May 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 02 July 2020.

0
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1
answers
13 views

Category: Feature Requests

Slow speed in loading data

Hi, I am getting very low speed for loading data, the same size file used to take some minutes only, but now it is taking more than hour. Could you ....

Created by Ibha Gupta Ibha Gupta 01 July 2020.

Latest by Mariia Zaharova Mariia Zaharova 01 July 2020.

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answers
3 views

Category: Questions

SOCS1 Backup Recover for 230 SFDC Orgs

We require backing up Metadata and Data for 230 Salesforce Orgs.To comply with SOCS1-Typd 1 I am trying to answer the question of, is Skyvia practical for an organization to ....

Created by Scott Kent Scott Kent 30 June 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 01 July 2020.

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1
answers
14 views

Category: Questions

Slow Metadata loading for Salesforce Endpoint

I am learning your support system so thanks for your patience. I had an email about this.We are setting up 230 Connections to salesforce.  I ran into an issue on ....

Created by Scott Kent Scott Kent 30 June 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 01 July 2020.

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6
answers
15 views

Category: Bug Reports

Error on tables and Metadata loading fails

Production instance down again.  Metadata loading error, recreated endpoint but still same error. Getting the following showing up on the endpoint:- The error from salesforce states the following: -  Error ....

Created by Falgun Naker Falgun Naker 26 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 01 July 2020.

0
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2
answers
9 views

Category: Questions

Initial mapping error from a mysql db

 I am trying to do the intial mapping of my products table to bigcommerce and keep getting "task has some invalid columns mappings." please help I have tried all different ....

Created by Nick Albert Nick Albert 27 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

0
votes
3
answers
10 views

Category: Bug Reports

Restore Failed

Hi,   I'm constantly getting restore failed when trying to restore a HubSpot backup. I'm just testing out the tool and wondering if I'm doing something wrong.   Thanks ....

Created by Dan Stillgoe Dan Stillgoe 26 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

0
votes
1
answers
13 views

Category: Bug Reports

Scheduled jobs did not run

Hi Support, Just thought I would mention that our scheduled jobs did not run overnight.  There was no error or attempt to run them They we're successfully manually run this ....

Created by Matt Honan Matt Honan 30 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

0
votes
1
answers
15 views

Category: Bug Reports

Running Package "Service Unavailable"

Hi Team,   We are getting error 'Service is Unavailble' while running a package for data load. Please take it on priority as we are getting delayed for deadlines.   ....

Created by Steven Balawajder Steven Balawajder 29 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

0
votes
1
answers
9 views

Category: Bug Reports

service is unavailable error

Hi Skyvia Team,   I getting error 'service is unavailable' when I run salesforce package job. Can you help me please?   Regards ....

Created by Yeliz Taşkıran Yeliz Taşkıran 29 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

1
votes
2
answers
32 views

Category: Bug Reports

"Service Unavailable" in our Production.

I getting error 'service is unavailable' when I run salesforce package job. Can you help me please?   Regards ....

Created by Faizal Kirmani Faizal Kirmani 29 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

0
votes
1
answers
19 views

Category: Bug Reports

"Service Unavailable" on our Production JOB. Please Help !

Hi - we get "Service Unavailable" on our Production JOB. Please Help ! Regards HO ....

Created by Redd Barna CRM Redd Barna CRM 29 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

0
votes
1
answers
4 views

Category: Bug Reports

Service is Unavailable

Getting message that service is unavailable, my package will not run. ....

Created by Doug Mosher Doug Mosher 29 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

0
votes
1
answers
4 views

Category: Questions

I am getting a Service unavailable when I try to run the package.

I have validated both the connection and the package with no issues.  I have checked Salesforce and there are no issues on NA172 where the org is located. Skyvia is ....

Created by Julie Pearson Julie Pearson 29 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

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