Latest Tickets

0
votes
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answers
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Category: Questions

How to access custom fields in jira connector?

  I am using the using connector and we need to access the custom fields in jira connector e.g. custom fields in our service desk project? How can we do ....

Created by Alexander Kelm Alexander Kelm 05 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 15 October 2019.

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votes
7
answers
39 views

Category: Feature Requests

Fetch custom columns from AWS RDS MySQL database to mailchimp

Hi, We are trying to fetch customer details(email, name, customer segments) from mysql database to Mailchimp via Skyvia automated packages.  However except for few standard data columns (like name, email) ....

Created by Samatri Pal Samatri Pal 25 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 10 October 2019.

0
votes
3
answers
32 views

Category: Bug Reports

select id query causing performance issue

I've noticed substantial performance issues around some of our larger tables that I believe may be coming from Skyvia.  There are queries of the form: select id from <tableName> where ....

Created by API User Reporting API User Reporting 02 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 10 October 2019.

0
votes
4
answers
45 views

Category: Bug Reports

Issues with shipstation "orderitem" -> salesforce "orderitem", and other errors.

Hi,   I am having trouble with a shipstation "orderitem" -> salesforce "orderitem" task.    I have tried upsert, insert and update separately, but it appears there is currently no ....

Created by Jake Myara Jake Myara 05 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 10 October 2019.

0
votes
1
answers
30 views

Category: Questions

Zoho Multi Value Fields

I have an integration running to pull data from the contact module(zoho crm) to then place that data in a csv.  That csv is stored in a s3 bucket.    ....

Created by Benjamin Hills Benjamin Hills 07 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 08 October 2019.

0
votes
1
answers
15 views

Category: Bug Reports

Not receiving Email notifications of failed Upserts

Hi,   I had scheduled an Upsert and set up Email notifications. Please see the attached image.   I was expecting an email notification because the file for upsert was ....

Created by Tanushree Singh Tanushree Singh 07 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 08 October 2019.

0
votes
1
answers
25 views

Category: Questions

The field 'new_beschreibung' contains one or more invalid characters.

Hi,   while importing data from jira to dynamics crm I got the error: The field 'new_beschreibung' contains one or more invalid characters. Can I activate a filter to ignore invalid characters? ....

Created by Alexander Kelm Alexander Kelm 06 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 07 October 2019.

0
votes
1
answers
8 views

Category: Questions

Invalid Username Password while connecting to Jira

Hi,   I cannot connect to my jira cloud system due to invalid user data. The user data are 100% correct.   Do I need to authentificate in a different ....

Created by Alexander Kelm Alexander Kelm 03 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 October 2019.

0
votes
1
answers
53 views

Category: Bug Reports

login in main page not working

i cant login on your webpage its reporting an error.  ....

Created by Graham Parry Graham Parry 02 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 03 October 2019.

0
votes
1
answers
16 views

Category: Bug Reports

Runtime Error - Cannot logon

 I cannot logon, receiving the following error. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. ....

Created by Maria Krueger Maria Krueger 02 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 03 October 2019.

0
votes
1
answers
25 views

Category: Questions

REST API Connection

Hi,   I am getting a "AuthenticationToken tag is empty in provider configuration for the AuthenticationToken authentication type." for an REST API call when I use token authentication. The call ....

Created by Stephen Ward Stephen Ward 01 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 02 October 2019.

0
votes
1
answers
22 views

Category: Bug Reports

Convert DT_WSTR to DT_18

Trying to use import package from sfdc to hubspot to send select contacts over. id is required by hubspot and is a different type (dt_18) than the id fields sfdc ....

Created by Michael Brazitis Michael Brazitis 01 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 02 October 2019.

0
votes
8
answers
38 views

Category: Questions

External ID Mapping from a CSV File

Hi- I am importing a CSV file to a custom object in Salesforce.  This object has a parent where I do not know the Salesforce ID, so I am using ....

Created by Dan Hardy Dan Hardy 26 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 02 October 2019.

0
votes
1
answers
28 views

Category: Questions

Need information on our account

I'm trying to understand the relationship Health Savings Administration has with Skyvia. In looking at my security logs I'm seeing we are logging into Skyvia everyday (On average 29 times ....

Created by Adam Adam 30 September 2019.

Latest by Mariia Zaharova Mariia Zaharova 01 October 2019.

0
votes
3
answers
27 views

Category: Questions

An error occurred with the following error message: "Validation phase is beginning. "

An error occurred with the following error message: "Validation phase is beginning. " the package ID is 80150.   I referred to https://skyvia.com/resources/docs/index.html?synchronization_overview.htm ....

Created by Eric Williams Eric Williams 27 September 2019.

Latest by Mariia Zaharova Mariia Zaharova 30 September 2019.

0
votes
1
answers
12 views

Category: Bug Reports

Auth between Zoho and Sql Server

Hello there, We are Currently testing your Synchronization-Feature. We are trying to Sync Sql-Server with Zoho CRM. It takes a huge amount of time. and as i can see in ....

Created by Alexander Meister Alexander Meister 30 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 30 September 2019.

0
votes
7
answers
31 views

Category: Questions

Violates foreign key constraint when replicating from ZohoCRM to Postgres

Trying to replicate data from ZohoCRM to Postgres on-prem DB.  Initially had some issues with the sync, but it started yesterday.  Took 15 hours(!) to run but was completed this ....

Created by Craig Cooke Craig Cooke 24 September 2019.

Latest by Mariia Zaharova Mariia Zaharova 30 September 2019.

0
votes
1
answers
13 views

Category: Questions

Remove account

I woud like my account to be closed please. ....

Created by will presti will presti 23 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 27 September 2019.

0
votes
3
answers
20 views

Category: Bug Reports

Please call me

Hi, We have a bug with the sync Hubspot<>Skyvia Please call me ASAP Tomer +972-525605244 Thanks ....

Created by Assaf Eisenstein Assaf Eisenstein 25 September 2019.

Latest by Mariia Zaharova Mariia Zaharova 26 September 2019.

0
votes
1
answers
17 views

Category: Questions

Salesforce Upsert scheduling

Hi,   I want to understand how does your Upsert scheduling feature work. How does Skyvia know which file is to be picked up everytime?   Thanks, Tanushree ....

Created by Tanushree Singh Tanushree Singh 25 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 26 September 2019.

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