Latest Tickets

0
votes
1
answers
27 views

Category: Questions

Hubspot - Netsuite integration

Hi Team, I'm testing your product to sync data from hubspot to netsuite: I did connection setup for both platform and they work correctly, but when I create the task ....

Created by edoardo landi edoardo landi 29 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 30 July 2021.

0
votes
7
answers
69 views

Category: Questions

Change of Column Order

Hello. My package # 120832 has custom column names, and I would like to seek your assistance for several changes. Can we please order the columns as follows? A. 18 Digit IDB. ....

Created by Nicole Varner Nicole Varner 13 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 30 July 2021.

0
votes
1
answers
35 views

Category: Questions

A task was canceled.

Could you guys please provide more details on why this error is hapenning? ....

Created by Salah Alkurdi Salah Alkurdi 28 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 29 July 2021.

0
votes
3
answers
49 views

Category: Bug Reports

Salesforce connector not performing incremental updates blowing out our quota

Hi there   we have salesforce incremental loads on however I can see in the data that full loads are occurring on all our updates. Screenshot below shows our connector ....

Created by Aahley Rodan Aahley Rodan 26 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 29 July 2021.

0
votes
10
answers
269 views

Category: Questions

Passing unix time stamp to REST service

We have a REST API that we need to connect to and pull inventory from as a source. The authentication for the API is token based however it also requires ....

Created by John Cioni John Cioni 06 August 2019.

Latest by Mariia Zaharova Mariia Zaharova 28 July 2021.

0
votes
1
answers
34 views

Category: Bug Reports

Refresh Token Expired - Box

Keep getting refresh token expired. This makes it difficult to do business.  ....

Created by Matthew Scalzo Matthew Scalzo 25 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 26 July 2021.

0
votes
3
answers
92 views

Category: Questions

Segment REST API Metadata

Hi there, For contact/account updates in Salesforce, I want to import the updates to Segment according to these specifications. Can you please assist with the metadata required to setup this connection:https://segment.com/docs/connections/spec/identify/ ....

Created by Greg Stone Greg Stone 28 January 2021.

Latest by Mariia Zaharova Mariia Zaharova 26 July 2021.

0
votes
8
answers
160 views

Category: Bug Reports

Skyvia Query Excel Add In Error

Hi there, I am trying to use the Excel query add-in, but the the following error message when I click the Sign In button: "Sorry, we can't load the add-in. ....

Created by Jarett Hailes Jarett Hailes 05 May 2021.

Latest by Jarett Hailes Jarett Hailes 23 July 2021.

0
votes
1
answers
38 views

Category: Bug Reports

Error on OData Connection

Hi Getting error for OData connection every time. ....

Created by Debjit Biswas Debjit Biswas 19 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 23 July 2021.

0
votes
3
answers
71 views

Category: Questions

Data tables return errors

I am trying to replicate data from freshdesk to Redshift. When connection between both sources are successfull, there are some data tables that returns an error. Is there any solutions ....

Created by Starboard Dev Starboard Dev 19 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 23 July 2021.

0
votes
1
answers
62 views

Category: Questions

No Content in Backup

I just ran this backup and got the following errors. I want to try to re-run it and get the contacts, but none of the objects are showing up in ....

Created by Lily Signori Lily Signori 22 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 22 July 2021.

0
votes
1
answers
34 views

Category: Questions

The remote server returned an error: (401) Unauthorized.

After several hours the run terminates with The remote server returned an error: (401) Unauthorized.   Please help. ....

Created by Jim Huebner Jim Huebner 20 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 22 July 2021.

0
votes
5
answers
91 views

Category: Bug Reports

Imports taking a long time

Hi Skyvia,   I am trying to import a single csv file with 60k records. It has almost been 2 hrs and only 6k records have appeared in the DB. ....

Created by Jay Ong Jay Ong 12 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 22 July 2021.

0
votes
11
answers
97 views

Category: Bug Reports

Getting error createdat and updatedat columns missing even though they are there in the target table

Some of the table data is not syncing and showing an error. We checked the actual tables they are being synched to and they have the UpdatedAt and CreatedAt  columns. Not sure why these ....

Created by Archie Hewlett Archie Hewlett 28 June 2021.

Latest by Olena Romanchuk Olena Romanchuk 22 July 2021.

0
votes
1
answers
52 views

Category: Questions

Ticket data from Freshdesk status failed without any error messages

When running the package, the ticket table from freshdsk does not show any error messages, but instead return serveral errors of data. This causes other ticket related table having The remote ....

Created by Starboard Dev Starboard Dev 21 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 22 July 2021.

0
votes
1
answers
43 views

Category: Bug Reports

Salesforce connector - Error Object reference not set to an instance of an object.

Hi, This week my salesforce backup failed with the error below.    I then tried to create a new connection to the Salesforce but it failed with error: Error Object reference ....

Created by Lucy Rayner Lucy Rayner 21 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 22 July 2021.

0
votes
1
answers
64 views

Category: Questions

Replication Error (Need Help Backing up Entire Hubspot to Sandbox CRM)

I currently have a backup of my Hubspot records, but run into this error when trying to import Contacts. An exception has occurred during insert operation, the message returned from ....

Created by Lily Signori Lily Signori 19 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 21 July 2021.

0
votes
6
answers
57 views

Category: Questions

Export attachments and filter on non-generic fields of the parent object (i.e. Salesforce Account)?

I am trying to export attachment files as a zip. I have succeeeded in getting files with an export package. But I want to get attachments specifically from the Salesforce ....

Created by Nic Stage Nic Stage 14 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 21 July 2021.

0
votes
1
answers
23 views

Category: Questions

Skyvia Data Limits

 Hey, we started running into data synhronization limits this month, although we havent made any significant changes to our packages. We have 500k records per month and hit the limit ....

Created by Salesforce Admin Salesforce Admin 20 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 21 July 2021.

Close