Latest Tickets

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answers
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Category: Questions

QBO Integration

We have started using your solution to import items into QBO.  We can not find how to set the TxnTaxDetail_TxnTaxCodeRefID on a sales receipt.  This is a field that can ....

Created by Rob Murphy Rob Murphy 30 December 2017.

Latest by Mariia Zaharova Mariia Zaharova 08 February 2018.

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votes
5
answers
25 views

Category: Questions

Can't connect to RedShift (Time Out Error)

Hi guys, I'm trying to connect to Redshift and I'm getting a Timeout error.  Pls have a look at my settings and let me know what I'm doing wrong Thanks! ....

Created by Philippe Taillefer Philippe Taillefer 06 February 2018.

Latest by Mariia Zaharova Mariia Zaharova 08 February 2018.

0
votes
1
answers
19 views

Category: Questions

FROM clause in an UPDATE statement

Is there a way to include a FROM clause in an UPDATE statement? ....

Created by Kenneth Garron Kenneth Garron 06 February 2018.

Latest by Mariia Zaharova Mariia Zaharova 07 February 2018.

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votes
7
answers
37 views

Category: Bug Reports

Connect: Upgrade Issue

Hi I have created 1 connect to a database. (I only have 1 in total, Please see attach image) When I open the end point, I get the error: The ....

Created by Edgar Manzano Edgar Manzano 01 February 2018.

Latest by Mariia Zaharova Mariia Zaharova 07 February 2018.

0
votes
1
answers
10 views

Category: Bug Reports

Query tool missing fields for Salesforce object

I am trying to query the Opportunity Line Item object from Salesforce, but it is missing some of the custom fields we have on that object.  Do you have a ....

Created by Tools Zenbusiness Tools Zenbusiness 06 February 2018.

Latest by Mariia Zaharova Mariia Zaharova 07 February 2018.

0
votes
3
answers
24 views

Category: Questions

Export Query to FTP Site

I have successfully created a query that formats the data the way I need it but I can't seem to find a way to automatically export the query results to ....

Created by Patrick Wambach Patrick Wambach 27 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 02 February 2018.

0
votes
1
answers
8 views

Category: Questions

Cannot Find Correct Format for QuickBooks Deposit Line

I'm trying to sync MS CRM deposits with quickbook deposits. The quickbooks deposits pulls up a field called "Line" with a DT-NTEXT type. I've looked at both the quickbooks online ....

Created by Allison Harden Allison Harden 01 February 2018.

Latest by Mariia Zaharova Mariia Zaharova 02 February 2018.

0
votes
1
answers
17 views

Category: Questions

(400) Bad Request Error - single run

I am running a simple update of 200 records and haven't used Skyvia in 20+ days, yet I'm getting a (400 Bad Request Error), which is usually an API limit ....

Created by Jay Kilian Jay Kilian 01 February 2018.

Latest by Mariia Zaharova Mariia Zaharova 02 February 2018.

0
votes
3
answers
24 views

Category: Bug Reports

Integration is not working - throwing errors all of the sudden

DropBox import job has been running fine for the last few days, but this morning it started failing with the following error: An exception has occured during update operation, the ....

Created by Skyvia Integration Skyvia Integration 26 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 01 February 2018.

0
votes
5
answers
493 views

Category: Bug Reports

Unable to cast object of type 'Newtonsoft.Json.Linq.JArray' to type 'System.IConvertible'.

This is a Sev 1 issue as our reporting module invoicing and payments is completely down. Expecting prompt resolution. Also please share your support hours as it is not clear ....

Created by Darshan Darshan 25 December 2017.

Latest by Mariia Zaharova Mariia Zaharova 31 January 2018.

0
votes
1
answers
15 views

Category: Questions

Remove duplicates in CSV prior to upsert to Salesforce

Hi- How can I remove duplicates on an upsert with invoice line items.  The invoice has to be upserted first, so there will be duplicate invoice numbers, and then the ....

Created by Richard Potter Richard Potter 30 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 31 January 2018.

0
votes
2
answers
51 views

Category: Bug Reports

SSL Handshake Issue

Hi, I'm trying to access my webservice https://connect.skyvia.com/k0gqkrve/_rtblBusTypes from my system, but it seems that the SSL Handshake can't be establish. (I know that my trial has expired, but it does't ....

Created by Nicolas Pilot Nicolas Pilot 29 January 2018.

Latest by Anton Dovbiy Anton Dovbiy 30 January 2018.

0
votes
3
answers
29 views

Category: Bug Reports

Restore of Dynamics CRM failed

Hi, I have performed a backup of our Dynamics CRM but the restore failed almost immediately with: Object 'accountleads' doesn't support update operations. Also I'd like to test restoring our live ....

Created by Phil Marsden Phil Marsden 23 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 29 January 2018.

0
votes
3
answers
21 views

Category: Questions

SQL Server Connection Forcibly Closed

Hello, While I am successfully able to connect to the SQL Server, I am getting the following error - Login failed for user 'skyvia'. A connection was successfully established with the ....

Created by Ashish Tergaonkar Ashish Tergaonkar 23 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 29 January 2018.

0
votes
1
answers
4 views

Category: Questions

Endpoint url response is 404 not found

Hi I created a new endpoint url and when I hit the url it responds with 404 not found     ....

Created by Keith Garosshen Keith Garosshen 26 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 29 January 2018.

0
votes
1
answers
8 views

Category: Feature Requests

Better Custom Date Period Options...?

Hi, Great software and works a treat, but we really are struggling without this option. In custom fields, tasks to do with date / time you don't provide: Last 7 ....

Created by Paul Johnson Paul Johnson 26 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 29 January 2018.

0
votes
6
answers
25 views

Category: Questions

Replicate - Replicate the Replication Package Execution Tables?

Greetings:   My organization would like to be able to perform task in SQL Server, which we are using as a destination for SkyVia replication, when a particular package is ....

Created by API User Reporting API User Reporting 19 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 25 January 2018.

0
votes
1
answers
14 views

Category: Questions

Skyvia Backup Configuration

Hello, I have a few questions concerning Skyvia backups for Dynamics CRM: 1. If I create connections to each database and select all items when creating the backup jobs is ....

Created by Infusion Admin Infusion Admin 23 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 24 January 2018.

0
votes
1
answers
5 views

Category: Bug Reports

Integration Package Stuck

Hello, I started up an Insert integration package as a test and it’s been running for quite some time. It was a mistake on my part to not filter the ....

Created by Josh Knight Josh Knight 23 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 24 January 2018.

0
votes
1
answers
7 views

Category: Bug Reports

Replication package not adding new records

Hi, The package number : 41018 is not adding new records from salesforce into redshit for nu_dse__Program__c table. Can you guys take a look and let me know what is the issue. ....

Created by Marc Goldberg Marc Goldberg 23 January 2018.

Latest by Mariia Zaharova Mariia Zaharova 23 January 2018.

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