Latest Tickets

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Category: Bug Reports

Task cancelled

We are getting the RC_03 error.  I have seen this on the portal for others.  I have no idea from your response whether this is a long or a short ....

Created by Ross woodward Ross woodward 13 October 2021.

Latest by Mariia Zaharova Mariia Zaharova 15 October 2021.

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Category: Questions

Just learning -- getting PLEASE SAVE THIS PACKAGE message, but SAVE is inactive

I am trying to create my first backup. I have a valid connection, and selected all elements, but RUN generates the above message. Don't know where to go from here. ....

Created by Bob Campbell Bob Campbell 11 October 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 13 October 2021.

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Category: Bug Reports

CRM Dynamics to PostgreSQL RDS AWS

Hi, can you investigate the cause of the error below? A task was canceled. https://app.skyvia.com/#/76069/packages/124308/debug run id 69710182 ....

Created by Gabriel Longarai Gabriel Longarai 11 October 2021.

Latest by Mariia Zaharova Mariia Zaharova 13 October 2021.

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1
answers
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Category: Bug Reports

CRM Dynamics to PostgreSQL RDS AWS

Hi, can you investigate the cause of the error below? A task was canceled. https://app.skyvia.com/#/76069/packages/124308/debug run id 69710182 ....

Created by Gabriel Longarai Gabriel Longarai 11 October 2021.

Latest by Mariia Zaharova Mariia Zaharova 13 October 2021.

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Category: Questions

The remote server returned an error: (400) Bad Request.

We have paid to upgrade to the professional subscription, trying to upsert a document with 200,000 records and receiving this notification.  Please advise asap as this is time sensitive. Thank ....

Created by Coa Coa Coa Coa 11 October 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 12 October 2021.

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1
answers
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Category: Bug Reports

A task was canceled.

Hi,  We're using SKyvia to synch our website with Salesforce and the sync failed this morning and below is the error message we got A task was canceled. Can you ....

Created by Anjali Nanda Anjali Nanda 12 October 2021.

Latest by Mariia Zaharova Mariia Zaharova 12 October 2021.

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1
answers
26 views

Category: Bug Reports

New connection to Google Sheets

By creating a new connection to Google Sheets. It is not listing the worksheets.      ....

Created by Gabriel Longarai Gabriel Longarai 07 October 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 October 2021.

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23 views

Category: Questions

Need connector for tableau to communicate with zoho books

Hi Team, Please suggest us how we can use skyvia as connector between the tableau and zoho books.   You can reach me via email : mahesh@velankanigroup.com Thanks , Mahesh ....

Created by Prasanna Kumar Prasanna Kumar 07 October 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 October 2021.

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77 views

Category: Questions

Google Sheet Import Very Slow

We have an import job that imports from 2 csv to 2 tabs of a Google Sheet. The process takes extraordinarily long. It took over 3 hours to import under ....

Created by Margaret Ngai Margaret Ngai 28 September 2021.

Latest by Olena Romanchuk Olena Romanchuk 06 October 2021.

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Category: Questions

Order import / export packages involving SFTP

We have a number of import / export packages involving moving data between SFTP, GSheet & HubSpot. While we can control the order of execution within a package, we can't ....

Created by Margaret Ngai Margaret Ngai 03 October 2021.

Latest by Olena Romanchuk Olena Romanchuk 05 October 2021.

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votes
2
answers
42 views

Category: Bug Reports

Object reference not set to an instance of an object

Package: 142181 Run Id: 69032645 Type: Syncronisation Source: ActiveCampaign Target: Salesforce   Salesforce metadata has been refreshed.  Run shows error: Object reference not set to an instance of an object.   ....

Created by Chris O'Neill Chris O'Neill 04 October 2021.

Latest by Mariia Zaharova Mariia Zaharova 05 October 2021.

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3
answers
51 views

Category: Questions

Google Analytics - No State Filter

Hi, Is there a workaround to import only the recently inserted and/or updated records from Google Analytics? Unlike other sources, there's no State Filter (i.e. Inserted, Updated) and it just duplicates ....

Created by Benjamin Tabares Jr Benjamin Tabares Jr 30 September 2021.

Latest by Olena Romanchuk Olena Romanchuk 05 October 2021.

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13
answers
171 views

Category: Questions

Stripe Balance Transaction Data Type errors

Our attempts to replicate the Stripe BalanceTransaction table are consistently failing.  The run logs report the following error:  "Object error / Value was either too large or too small for an Int32.: " ....

Created by Joseph Naujokas Joseph Naujokas 29 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 04 October 2021.

0
votes
4
answers
82 views

Category: Bug Reports

Failed to load from CRM Dynamics 365 to PostgreSQL RDS

In recent days, there have been frequent failures. And the errors are not clear. Can you check the IDs below? ----------------------------------------------------------------------------------------------------------------------------------- Run Id 68070088 A connection attempt failed because the ....

Created by Gabriel Longarai Gabriel Longarai 24 September 2021.

Latest by Mariia Zaharova Mariia Zaharova 04 October 2021.

0
votes
1
answers
23 views

Category: Bug Reports

Scheduled job stop running

Schedulers in packages(https://app.skyvia.com/#/91429/objects?folder=0) won't run though we have upgraded to paid standard plan (https://app.skyvia.com/#/accounts/90230/subscriptions).   ....

Created by Michael Wu Michael Wu 02 October 2021.

Latest by Mariia Zaharova Mariia Zaharova 04 October 2021.

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5
answers
45 views

Category: Questions

ActiveCamapign Import - DealCustomFieldValues

When trying to import to ActiveCamapign - DealCustomFieldValues I get the following error: "Invalid attribute" The ActiveCampaign field type is 'Dropdown' Example import attached.  ....

Created by Chris O'Neill Chris O'Neill 23 September 2021.

Latest by Mariia Zaharova Mariia Zaharova 04 October 2021.

0
votes
1
answers
40 views

Category: Questions

Microsoft Dynamic CRM Klaviyo Synchronization

Hi Team,  We have a Microsoft Dynamic 365 CRM Tenent, we wish to sync the contacts in CRM with a list in Klaviyo, we tired doing the same by following ....

Created by Vidit Gholam Vidit Gholam 27 September 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 01 October 2021.

0
votes
1
answers
32 views

Category: Bug Reports

SFTP issue

Hello,    I am trying to establish a SFTP connection between aws SFTP and your SFTP with no luck. Key generator I am using is Putty key generator, but I ....

Created by Artūrs Marnavskis Artūrs Marnavskis 29 September 2021.

Latest by Olena Romanchuk Olena Romanchuk 30 September 2021.

0
votes
1
answers
36 views

Category: Questions

How to Import Newly Created Records?

Dear Support, I have scheduled 5PM every day and its running successfully. But, The problem is each and every time, whole rocrds inserting into the target server. But, I want ....

Created by Glen Hackler Glen Hackler 29 September 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 30 September 2021.

0
votes
2
answers
50 views

Category: Bug Reports

Intermittent Partially Failed Imports

HI Skyvia Support, A number of my imports have been partially failing over the past 2 weeks. The error message is: A connection was successfully established with the server, but ....

Created by Jay Ong Jay Ong 23 September 2021.

Latest by Jay Ong Jay Ong 29 September 2021.

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