Latest Tickets

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Category: Bug Reports

The data replication schedule not working

Hello, I have a data replication model for Active campaign to BigQuery. I scheduled it to run every 24 hours. But it is not running. Please check it. ....

Created by chrissy chrissy 23 August 2022.

Latest by Mariia Zaharova Mariia Zaharova 23 August 2022.

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Category: Questions

postgress heruo

the table exist in my database but its showing no relation named contact,...what am i doing wrong ....

Created by joy james joy james 22 August 2022.

Latest by Mariia Zaharova Mariia Zaharova 23 August 2022.

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Category: Questions

draft,inactive

why my end point is in draft and inactive stage,..i am not able to activate it ....

Created by joy james joy james 22 August 2022.

Latest by Mariia Zaharova Mariia Zaharova 23 August 2022.

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Category: Feature Requests

skyvia-agent

when will skyvia-agent for macOS will be available to download and use ....

Created by joy james joy james 22 August 2022.

Latest by Mariia Zaharova Mariia Zaharova 23 August 2022.

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35 views

Category: Questions

Netsuite date format handling while its '00-00-0000' or null

Hi Skyvia team,   We are facing some issue while pushing data to netsuite. we are receiving the error in the data import package. The error is appearing only for ....

Created by Integration pramata Integration pramata 17 August 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 22 August 2022.

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40 views

Category: Questions

How to replicate Facebook Ads data grouped by date?

How to replicate Facebook Ads data grouped by date? ....

Created by Antonio Tajuelo Antonio Tajuelo 18 August 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 19 August 2022.

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1
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37 views

Category: Questions

Dropped Record

Hi, Can you please tell me if this is normal? Every time it syncs, there are 1/3 of the records are dropped and it only shows succeeded sync status. I am ....

Created by Matt Kim Matt Kim 16 August 2022.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 18 August 2022.

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answers
36 views

Category: Bug Reports

Issue exporting binary files that have "รก" and potentially other characters in the title

We have AWS to Salesforce integration that uses CSV files with pdf/docx files in an accompanying zip file.Everything works fine apart from one record, after investigation we were able to ....

Created by Jonathan Heard Jonathan Heard 12 August 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 17 August 2022.

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2
answers
56 views

Category: Bug Reports

Getting a Failure after 6 hours of an Import job

We are using Snowflake to create tables/views of our data to import into Salesforce via Skyvia.  We have a job that is taking a long time to load the records, ....

Created by Net Health Net Health 08 August 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 16 August 2022.

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2
answers
48 views

Category: Bug Reports

Connecting to G Suite - Run Id 101520813

I am trying to insert an email address on the contact record in G-Suite but am running into the following error: The value of the column Emails has incorrect JSON ....

Created by Grant McInnes Grant McInnes 05 August 2022.

Latest by Grant McInnes Grant McInnes 15 August 2022.

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2
answers
38 views

Category: Questions

Auto Cleanup appears to not be working

Morning Support, I have a question regardign auto cleanup not appearign to be working We have a standard backup subscription with an allocation of 20Gig To ensure we dont breach ....

Created by Adrian Zemunik Adrian Zemunik 10 August 2022.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 12 August 2022.

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5
answers
68 views

Category: Bug Reports

Errors while running backups on Magneto store

Hi Support, Our team has created a Backup connection with our Magneto store. We have run the backup as well and the backup processed successfully but we are getting a ....

Created by marco prisco marco prisco 02 August 2022.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 11 August 2022.

0
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1
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34 views

Category: Questions

Import a Typeform Form to Salesforce

I dont know how to retrieve new responses from a Typeform Form to a Salesforce custom Object reflecting the Typeform responses field. ( in a scheduled basis - eg by ....

Created by Matias Macera Matias Macera 09 August 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 10 August 2022.

0
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5
answers
40 views

Category: Questions

Zendesk Connector missing data

Hi, The Skyvia Zendesk Connector seems to be missing data.  There are a few Zendesk API endpoints that seem to be missing but the one I'm most interested in right ....

Created by David Ventimiglia David Ventimiglia 08 August 2022.

Latest by Serhii Muzyka Serhii Muzyka 10 August 2022.

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1
answers
26 views

Category: Questions

Demo Call + Unable to setup connection to our NetSuite Instance

Hello,  We are looking to Integrate Jira and NetSuite - we mainly want to be able to create Jira Service Management Customer Accounts from NetSuite. I have been able to ....

Created by Naj Irshad Naj Irshad 09 August 2022.

Latest by Serhii Muzyka Serhii Muzyka 10 August 2022.

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13
answers
140 views

Category: Bug Reports

Hubspot integration of contacts not working

Integrations of Contacts from Hubspot stopped working around 24 May. The jobs run successfully but always returning 0 records.  I've tested including removing all filters and still get no results.  I've ....

Created by IT Accounts IT Accounts 11 July 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 09 August 2022.

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1
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20 views

Category: Feature Requests

Zendeks Talk Metrics

Hi Skyvia team,We have a customer interested in using Skyvia for a Customer. I can share the details of the Customer.But there is a gap in features that is holding ....

Created by Ganesh Rajendran Ganesh Rajendran 09 August 2022.

Latest by Serhii Muzyka Serhii Muzyka 09 August 2022.

0
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1
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25 views

Category: Questions

Error Code 0

Hi there,   Everytime I do a download from Zendesk via Skvia I am getting an Unknown 0 error code pop up preventing me from getting my data. I urgently ....

Created by Imogen Allen Imogen Allen 20 July 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 09 August 2022.

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3
answers
49 views

Category: Feature Requests

Add Hubspot Users and Teams to Available Objects

Hi, Please add Hubspot Users and Teams https://developers.hubspot.com/docs/api/settings/user-provisioning to Hubspot objects. We need this in order to analyze Deals by Team User-Owner Team. Thanks,Sohrab ....

Created by Sohrab Niramwalla Sohrab Niramwalla 20 June 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 08 August 2022.

0
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2
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26 views

Category: Questions

Missing backups

  Hello Support, I noticed in my backups for July a period 21 days is missing across multiple backups. I have attached a screen shot of the missing time period. ....

Created by Adam Kozaryn Adam Kozaryn 01 August 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 04 August 2022.

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