Latest Tickets
Category: Questions
Hubspot - Netsuite integration
Hi Team, I'm testing your product to sync data from hubspot to netsuite: I did connection setup for both platform and they work correctly, but when I create the task ....
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Category: Questions
Change of Column Order
Hello. My package # 120832 has custom column names, and I would like to seek your assistance for several changes. Can we please order the columns as follows? A. 18 Digit IDB. ....
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Category: Questions
A task was canceled.
Could you guys please provide more details on why this error is hapenning? ....
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Category: Bug Reports
Salesforce connector not performing incremental updates blowing out our quota
Hi there we have salesforce incremental loads on however I can see in the data that full loads are occurring on all our updates. Screenshot below shows our connector ....
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Category: Questions
Passing unix time stamp to REST service
We have a REST API that we need to connect to and pull inventory from as a source. The authentication for the API is token based however it also requires ....
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Category: Bug Reports
Refresh Token Expired - Box
Keep getting refresh token expired. This makes it difficult to do business. ....
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Category: Questions
Segment REST API Metadata
Hi there, For contact/account updates in Salesforce, I want to import the updates to Segment according to these specifications. Can you please assist with the metadata required to setup this connection:https://segment.com/docs/connections/spec/identify/ ....
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Category: Questions
How to push data to data extensions Salesforce marketing cloud
Hi ....
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Category: Bug Reports
Skyvia Query Excel Add In Error
Hi there, I am trying to use the Excel query add-in, but the the following error message when I click the Sign In button: "Sorry, we can't load the add-in. ....
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Category: Bug Reports
Error on OData Connection
Hi Getting error for OData connection every time. ....
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Category: Questions
Data tables return errors
I am trying to replicate data from freshdesk to Redshift. When connection between both sources are successfull, there are some data tables that returns an error. Is there any solutions ....
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Category: Questions
No Content in Backup
I just ran this backup and got the following errors. I want to try to re-run it and get the contacts, but none of the objects are showing up in ....
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Category: Questions
The remote server returned an error: (401) Unauthorized.
After several hours the run terminates with The remote server returned an error: (401) Unauthorized. Please help. ....
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Category: Bug Reports
Imports taking a long time
Hi Skyvia, I am trying to import a single csv file with 60k records. It has almost been 2 hrs and only 6k records have appeared in the DB. ....
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Category: Bug Reports
Getting error createdat and updatedat columns missing even though they are there in the target table
Some of the table data is not syncing and showing an error. We checked the actual tables they are being synched to and they have the UpdatedAt and CreatedAt columns. Not sure why these ....
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Category: Questions
Ticket data from Freshdesk status failed without any error messages
When running the package, the ticket table from freshdsk does not show any error messages, but instead return serveral errors of data. This causes other ticket related table having The remote ....
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Category: Bug Reports
Salesforce connector - Error Object reference not set to an instance of an object.
Hi, This week my salesforce backup failed with the error below. I then tried to create a new connection to the Salesforce but it failed with error: Error Object reference ....
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Category: Questions
Replication Error (Need Help Backing up Entire Hubspot to Sandbox CRM)
I currently have a backup of my Hubspot records, but run into this error when trying to import Contacts. An exception has occurred during insert operation, the message returned from ....
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Category: Questions
Export attachments and filter on non-generic fields of the parent object (i.e. Salesforce Account)?
I am trying to export attachment files as a zip. I have succeeeded in getting files with an export package. But I want to get attachments specifically from the Salesforce ....
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Category: Questions
Skyvia Data Limits
Hey, we started running into data synhronization limits this month, although we havent made any significant changes to our packages. We have 500k records per month and hit the limit ....
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