Latest Tickets

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Category: Questions

Payment Invoice from skyvia.com

Dear Support, We have received an invoice from you on July 21. Although, we have deleted the account on June 30. Also, when I logged in to the Skyvia Account ....

Created by Digital Avenues Digital Avenues 21 July 2021.

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votes
3
answers
51 views

Category: Questions

Custom Deal Pipeline Hubspot Restore Issue

I have a custom Pipeline in Hubspot, but am hitting an error when trying to import the Deals into that pipeline because it keeps saying that my custom deal stages ....

Created by Lily Signori Lily Signori 19 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 21 July 2021.

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votes
10
answers
107 views

Category: Questions

How do I import a number of files without using File Mask

Hi Skyvia Support,   I have a number of import packages that import csv files into a SQL database each day using the File Mask method. However, I have a ....

Created by Jay Ong Jay Ong 21 June 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 20 July 2021.

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3
answers
53 views

Category: Bug Reports

Delay exceeded

Hello, I am trying to launch a SQL request using JOIN, connecting Hubspot and Google Sheet. The request wont load and the error message says 'delay exceeded'.Is there a way ....

Created by Keyvan Nilforoushan Keyvan Nilforoushan 13 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 20 July 2021.

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votes
1
answers
16 views

Category: Questions

Activating Endpoint

I'm trying to activate an endpoint but I get this message: https://a.cl.ly/Wnuxv8mE    I've already updated my credit card on the account and the plan payment went through.      ....

Created by Alex M Alex M 19 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 20 July 2021.

1
votes
5
answers
213 views

Category: Questions

Scheduling google sheets refresh via query?

Is it possible to shedule a google sheet to refresh daily using the query?  I know we can create schedule action/events in the google api but don't know if it ....

Created by Stew Stremel Stew Stremel 22 January 2019.

Latest by Mariia Zaharova Mariia Zaharova 19 July 2021.

0
votes
2
answers
84 views

Category: Feature Requests

More granular logging of runs

"CSV file has invalid content or its structure does not correspond to the mapping defined in the package."  isn't very helpful.   More granularity in this error message would be ....

Created by Jacob Killian Jacob Killian 25 May 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 16 July 2021.

0
votes
1
answers
32 views

Category: Feature Requests

Feature request

Currently it appears that sync between salesforce and sql server tables does not appear to sync when the sql server table does not have a primary key that is not ....

Created by Chandru solraj Chandru solraj 13 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 16 July 2021.

0
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11
answers
87 views

Category: Questions

Issue Migrating DT_NTEXT from Salesforce to Dynamics 365

Hi, Currently I'm trying to migrate the values from a DT_NTEXT field from Salesforce to Dyn365CRM, which destination field has the same format, but when the Skyvia update process is ....

Created by Vile Rantala Vile Rantala 17 June 2021.

Latest by Mariia Zaharova Mariia Zaharova 16 July 2021.

0
votes
1
answers
20 views

Category: Questions

Automated refressh

Hello,   I am using Skyvia to connect Hubspot and Google Sheet via SQL requests. I'd like to know if a plan allows to set up an automated refresh of ....

Created by Keyvan Nilforoushan Keyvan Nilforoushan 15 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 16 July 2021.

0
votes
10
answers
397 views

Category: Questions

Associate HubSpot company to HubSpot deal

Hi, inserting HubSpot deals we cannot match Company Id fetched with target lookup from HubSpot company with property associatedCompanyIds as the datatypes don't match. The returned Company Id is dt_i8 ....

Created by Carl Bouckaert Carl Bouckaert 04 July 2019.

Latest by Mariia Zaharova Mariia Zaharova 15 July 2021.

0
votes
1
answers
28 views

Category: Bug Reports

The "refresh all sheets" button results in error

When I hit the "refresh all sheets" button, it tells me that it can not refresh my sheet. Same issue happens if I go to the sheet and click "refresh ....

Created by Amaan Virani Amaan Virani 09 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 14 July 2021.

0
votes
3
answers
29 views

Category: Bug Reports

Slack Agent\ Connector no longer there

I posted a bug saying that Slack was erroring. You replied that it's fixed but that I would need to re-do my Slack backup as a new API agent is ....

Created by Paul Jacques Paul Jacques 09 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 12 July 2021.

0
votes
1
answers
11 views

Category: Questions

Endpoint connection not working

getting error followingthis is endpoint url https://connect.skyvia.com/o7kk2k7wgetting error like : <Error> <Message>The endpoint is not active. You can see and change the status of your endpoints on the Endpoints page. Maybe, ....

Created by CS ipl ltd CS ipl ltd 08 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 09 July 2021.

0
votes
1
answers
27 views

Category: Questions

Issues with sync package between Salesforce and MySQL DB

Morning, I do have an scheduled sync package that runs every 20 minutes (https://app.skyvia.com/#/50805/packages/115308)... Not sure why, but every morning it runs a full sync batch and it always fails. ....

Created by Athena Alliance Athena Alliance 07 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 08 July 2021.

0
votes
5
answers
78 views

Category: Bug Reports

Timout Error when Resfreshing Query in Google Sheets

Everything has been working fine all day but now I can't Refresh the query's attached to my google sheets. They are fine when I run them from the website. One ....

Created by Heidi Ellis Heidi Ellis 22 June 2020.

Latest by Helen Shydych Helen Shydych 08 July 2021.

0
votes
1
answers
41 views

Category: Bug Reports

Ruecurring unnecessary syncs

Hello PLease take  alook at screen shot attached here. First sync was succesfull as far as I can tell and no new/changed records in source synce first sync, and still ....

Created by Natan Dolev Natan Dolev 07 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 08 July 2021.

0
votes
1
answers
24 views

Category: Questions

subscription

Hi I messaged a few days ago but have not received a reply. We setup a subscription in our default workspace but had done work already in another workspace on ....

Created by Shlomo Nathanson Shlomo Nathanson 06 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 07 July 2021.

0
votes
1
answers
35 views

Category: Questions

How to check Source Connection Unmapped Fields in Import Package

I have a data import package, where the source connection is Salesforce and the Target Connection is a MS SQL Server. When the package was deployed all the fields in ....

Created by Swapnil Sen Swapnil Sen 07 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 07 July 2021.

0
votes
2
answers
53 views

Category: Bug Reports

CRM Dynamics have failed

Today the loads that read the CRM Dynamics have failed. I am trying to execute, but the failure continues.   https://app.skyvia.com/#/76069/packages/123206/debug   Package failed: Timeout expired. The timeout period elapsed ....

Created by Gabriel Longarai Gabriel Longarai 29 April 2021.

Latest by Helen Shydych Helen Shydych 07 July 2021.

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