Latest Tickets
Category: Bug Reports
Error with 'AWS Access Key ID is not specified'
Hi, I created package for replication between Streak and Redshift. I completed all conncection tests and filled AWS information and then I runned package but I met error like ....
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Category: Questions
Syncronization via Agent for SQL server
Hello By any chance, syncronization using Agent to SQL isn't available? Thank you ....
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Category: Bug Reports
Invitation function does not work
I have invited a user to our account via the inviation function in the account section of Skyvia but unfortunately the invited user does not get any notification when logging ....
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Category: Questions
Data Integration Plan Question
Hi Skyvia Support, Can you please clarify and provide a definition of what a 'Record' is with the Data Integration Plan. Do you guys ignore the number of ....
Category: Questions
Zoho Books
How do you access custom fields in Zoho Books (I.e on Items) Where is the PriceBooks table in the table list. It shows it in the Zoho API but it ....
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Category: Questions
Sharing Endpoints and Query
Hello, can we share "workspace" or endpoints and query with other admin ? As a second admin, I activated the trial plan, but I can't see the work already done ....
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Category: Questions
Schedule Not Working
Hi Skyvia Support, The File Mask package using UPSERT I have created does not run automatically according to the Schedule. Have I configured the schedule incorrectly? Please help. According to ....
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Category: Questions
How to add offset hours to Expression
Hi Support, I am trying to add a datetime into the database using an expression. I have managed this using the GETDATE() function, but how do I add 8hrs ....
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Category: Bug Reports
Can't Start Import Job
For the past several hours everytime I start an import job that is syncing data between SQL and Salesforce.com, the job starts but stops after about 45-60 seconds. At the ....
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Category: Bug Reports
Invitation function does not work
I have invited a user to our account via the inviation function in the account section of Skyvia but unfortunately the invited user does not get any notification when logging ....
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Category: Questions
Cannot Login to SQL through Agent Connection
I have the agent connected and working, however when I try to access the sql server on our test laptop it will not let me login. I have used AD ....
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Category: Bug Reports
Many requests fired than the allowed limit for the past 24 hours.
I receive the error "Many requests fired than the allowed limit for the past 24 hours." when I attempt to run my replication package. Why is this happening? Also, do ....
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Category: Questions
Postgres requests not reflecting in the google sheet
In my SQL query, I am requesting viewing a column(table : "ContestParticipants" ; column : "response") that has json arrays as its rows.My query runs and gives the output when ....
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Category: Bug Reports
Sugar Endpoints failing with 'Unexpected SugarType, widget'
Recently my endpoints and packages have been failing with the above error. I know that Sugar recently did an upgrade. Is there a compatability issue? Please advise and resolve. ....
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Category: Questions
President
How can I restore streak ....
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Category: Questions
Only Update Target Field if Source Field is Not Null
Currently if you upload a CSV with a blank column it will attempt to nullify the target field even if that field already has data. Is there an option, expression ....
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Category: Bug Reports
Redshift Connection Stopped Working
Hello, We have many Redshift packages that sync data from salesforce and zendesk to our redshift cluster. Recently, all packages stopped working with the error "AWS Access Key ID is ....
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Category: Questions
Log unavailable
When running a package, we got some fualted records. However, when trying to download the log files, it comes empty, having only the message: "Error" "Log unavailable." ....
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Category: Questions
Delete/Remove Account
Could you please delete my account? I thought I might use Skyvia, but it was a much bigger solution than my problem, and I have meanwhile resolved my (tiny) problem otherwise. ....
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Category: Questions
The remote server returned an error: (400) Bad Request
Hello good morning I need to know why the mistake is made: "Error accessing web service. The remote server returned an error: (400) Bad Request." And how to fix it. ....
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