Latest Tickets

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Category: Bug Reports

Error with 'AWS Access Key ID is not specified'

  Hi, I created package for replication between Streak and Redshift. I completed all conncection tests and filled AWS information and then I runned package but I met error like ....

Created by Rock Kang Rock Kang 02 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 02 September 2020.

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votes
1
answers
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Category: Questions

Syncronization via Agent for SQL server

Hello   By any chance, syncronization using Agent to SQL isn't available?   Thank you ....

Created by Jessie Traynor Jessie Traynor 02 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 02 September 2020.

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Category: Bug Reports

Invitation function does not work

I have invited a user to our account via the inviation function in the account section of Skyvia but unfortunately the invited user does not get any notification when logging ....

Created by Christoph Eschweiler Apracor GmbH Christoph Eschweiler Apracor GmbH 24 August 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 02 September 2020.

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2
answers
12 views

Category: Questions

Data Integration Plan Question

Hi Skyvia Support,   Can you please clarify and provide a definition of what a 'Record' is with the Data Integration Plan.   Do you guys ignore the number of ....

Created by Jay Ong Jay Ong 31 August 2020.

Latest by Jay Ong Jay Ong 31 August 2020.

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1
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13 views

Category: Questions

Zoho Books

How do you access custom fields in Zoho Books (I.e on Items) Where is the PriceBooks table in the table list. It shows it in the Zoho API but it ....

Created by Blair Brydon Blair Brydon 28 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 31 August 2020.

1
votes
1
answers
24 views

Category: Questions

Sharing Endpoints and Query

Hello, can we share "workspace" or endpoints and query with other admin ? As a second admin, I activated the trial plan, but I can't see the work already done ....

Created by Jean-Francois Tellier Jean-Francois Tellier 27 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 28 August 2020.

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Category: Questions

Schedule Not Working

Hi Skyvia Support,   The File Mask package using UPSERT I have created does not run automatically according to the Schedule. Have I configured the schedule incorrectly? Please help. According to ....

Created by Jay Ong Jay Ong 27 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 28 August 2020.

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answers
24 views

Category: Questions

How to add offset hours to Expression

Hi Support,   I am trying to add a datetime into the database using an expression. I have managed this using the GETDATE() function, but how do I add 8hrs ....

Created by Jay Ong Jay Ong 24 August 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 27 August 2020.

0
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1
answers
16 views

Category: Bug Reports

Can't Start Import Job

For the past several hours everytime I start an import job that is syncing data between SQL and Salesforce.com, the job starts but stops after about 45-60 seconds. At the ....

Created by Aaron Blackledge Aaron Blackledge 27 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 27 August 2020.

0
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1
answers
33 views

Category: Bug Reports

Invitation function does not work

I have invited a user to our account via the inviation function in the account section of Skyvia but unfortunately the invited user does not get any notification when logging ....

Created by Caroline Jaschke Caroline Jaschke 24 August 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 26 August 2020.

0
votes
2
answers
32 views

Category: Questions

Cannot Login to SQL through Agent Connection

I have the agent connected and working, however when I try to access the sql server on our test laptop it will not let me login.  I have used AD ....

Created by Tyler Clancy Tyler Clancy 25 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 26 August 2020.

0
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1
answers
19 views

Category: Bug Reports

Many requests fired than the allowed limit for the past 24 hours.

I receive the error "Many requests fired than the allowed limit for the past 24 hours." when I attempt to run my replication package. Why is this happening? Also, do ....

Created by John Barry John Barry 25 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 25 August 2020.

0
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1
answers
17 views

Category: Questions

Postgres requests not reflecting in the google sheet

In my SQL query, I am requesting viewing a column(table : "ContestParticipants" ; column : "response") that has json arrays as its rows.My query runs and gives the output when ....

Created by Gouri Balakrishnan Gouri Balakrishnan 21 August 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 24 August 2020.

0
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5
answers
22 views

Category: Bug Reports

Sugar Endpoints failing with 'Unexpected SugarType, widget'

Recently my endpoints and packages have been failing with the above error.   I know that Sugar recently did an upgrade.  Is there a compatability issue?   Please advise and resolve.  ....

Created by Tom Repetti Tom Repetti 13 August 2020.

Latest by Tom Repetti Tom Repetti 21 August 2020.

0
votes
1
answers
13 views

Category: Questions

President

How can I restore streak ....

Created by MATTHEW J GRIGGS MATTHEW J GRIGGS 20 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 20 August 2020.

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3
answers
50 views

Category: Questions

Only Update Target Field if Source Field is Not Null

Currently if you upload a CSV with a blank column it will attempt to nullify the target field even if that field already has data. Is there an option, expression ....

Created by Jordan Jordan 14 August 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 18 August 2020.

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2
answers
35 views

Category: Bug Reports

Redshift Connection Stopped Working

Hello, We have many Redshift packages that sync data from salesforce and zendesk to our redshift cluster. Recently, all packages stopped working with the error "AWS Access Key ID is ....

Created by Power BI Power BI 03 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 18 August 2020.

0
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3
answers
21 views

Category: Questions

Log unavailable

When running a package, we got some fualted records. However, when trying to download the log files, it comes empty, having only the message:    "Error"   "Log unavailable."   ....

Created by Jessie Traynor Jessie Traynor 17 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 18 August 2020.

0
votes
1
answers
23 views

Category: Questions

Delete/Remove Account

Could you please delete my account? I thought I might use Skyvia, but it was a much bigger solution than my problem, and I have meanwhile resolved my (tiny) problem otherwise. ....

Created by Christian Campbell Christian Campbell 11 August 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 14 August 2020.

0
votes
1
answers
14 views

Category: Questions

The remote server returned an error: (400) Bad Request

Hello good morning I need to know why the mistake is made: "Error accessing web service. The remote server returned an error: (400) Bad Request." And how to fix it. ....

Created by Josep Sauleda Josep Sauleda 13 August 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 14 August 2020.

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