Latest Tickets
Category: Questions
Authorization required - connecting to Magento
Hello, We're trying to connect to a data source (Magento) but we encountered an "Authorization required". Root cause analysis confirmed that we need the IP address from Skyvia to be ....
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Category: Questions
Connection erros
Greetings, we have receiuved several type of erros that have interrupted our processes, how can we overcome these?, is teher a wasy to solev on our end? n error occurred ....
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Category: Questions
Importing People to PipeDrive
I am trying to load a .csv file to PipeDrive to create People using Skyvia and the email and phone number fields are not loading and the error is a ....
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Category: Bug Reports
Net packets out of order: received, expected
Receiving this error on my scheduled packages. Here is one example: https://app.skyvia.com/#/78163/packages/127279/debug ....
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Category: Questions
Azure SQL Server access using Azure Active Directory authentication
Can you create a connector to SQL Server on Azure when the authentication is using Azure Active Directory. Note when I cionnect using SSMS, the authentication is "Azure Active Directory ....
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Category: Questions
Cannot Run Agent as Windows Service
I've followed your documentation which states you can run the Skyvia Service as an agent like so... Skyvia.Agent.Client.exe -i and then should be able to run: net start Skyvia.Agent.Client.exe ....
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Category: Questions
Next Snapshot is Disabled
Hello, I am using Skyvia to backup my QBO, however, I have to manually run the snapshot each time I want to back up the files. There is a ....
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Category: Questions
Pricing plan
I ran out of the record limits on the basic plan 25k/25k. Will the plan refresh to 0/25k next month? ....
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Category: Questions
Export Package
Hi I am trying to run an export package but keep getting the error msg - You have reached a limit of CSV records. Could you please explain why? ....
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Category: Questions
Automate export download
Using the Google Sheets connector, I set up an export. I'm looking to automate this, so I would like to add a download. Currently, I have to go into the "Log", open ....
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Alfred Ricci
21 September 2021.
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Category: Bug Reports
Cannot see the list of files in the FTP directory
I am trying to import data from multiple CSV files from a FTP server. While trying to do file masking, I cannot see the list of all the files in ....
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Category: Questions
Import custom fields to active campaign
Hi, i need to import contacts to active campaign from csv file. How can i do to import custom fields values? Thank you ....
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Category: Questions
Need to Import Active Campaign Custom Fields
Hello, I'm trying to import CSV file to Accounts/Contacts/Deals into a new ActiveCampaign environment. The setup has several custom fields in all of these. I read your online help that ....
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Category: Questions
Hubspot Custom Objects
Does anyone know how to sync to Hubspot Custom Objects? I'm creating a bi-directional sync between Hubspot and my Postgresql database. I can successfully sync for Hubspot Default Objects, ....
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Category: Questions
Could not establish trust relationship for the SSL/TLS secure channel.
When I test my Active Campaign connection I receive this message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. How do I fix the ....
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Category: Questions
Setting up REST API Connection
Good morning, When setting up a REST API Connection (for an application not natively available in your connections), what Metadata is expected? This particular application is not Autheticated via Token ....
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Category: Questions
Odata Dynamics 365 Business Central
Hello, I am trying to import all my MS Dynamics 365 Business Central Contacts into HubSpot. I connected MS Dynamics with OData but I can't seem to get any other source ....
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Category: Questions
Missing data when importing data from acuity
Hello, I have created three packages in our account to fetch the data from acuity and store it in our database. The only filter added to the package is the ....
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Category: Bug Reports
Scheduled Sync Not Working
Hello Skyvia Team, I am currently trying to set a schedule for my 2 packages to run every 12 hours. However I am unable to get the schedule to work. ....
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Category: Questions
Transform "," to ";" before import
Hi, I was unable to find support documentation on this so wondering if the feature exists. I am trying to map multi-select value separated via "," in the source file to multi-select ....
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