Latest Tickets

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Category: Bug Reports

Updating the Hubspot data while doing synchronization

Hey, I set up synchronization from Hubspot to SQL server, Eventually it worked and got updated data in SQL server but later If I check my Hubspot data its duplicated. Can ....

Created by Chandanesh KC Chandanesh KC 10 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 10 March 2021.

0
votes
5
answers
66 views

Category: Questions

Log unavailable

When running a package, we got some fualted records. However, when trying to download the log files, it comes empty, having only the message:    "Error"   "Log unavailable."   ....

Created by Jessie Traynor Jessie Traynor 17 August 2020.

Latest by Mariia Zaharova Mariia Zaharova 10 March 2021.

0
votes
3
answers
69 views

Category: Bug Reports

Log unavailable

 We are suddenly experiencing a problem where our logs say "Error""Log unavailable." The package used to work just fine and we haven't made any changes recently. Any suggestions? Thank you. ....

Created by Sumaya Quillian Sumaya Quillian 08 October 2020.

Latest by Mariia Zaharova Mariia Zaharova 10 March 2021.

3
votes
8
answers
186 views

Category: Bug Reports

Service is unavailable

Another week... another Skyvia outage. I cannot believe this! I submitted feedback after the last one saying how apauling it was, especailly that there was zero communication during or after, ....

Created by Greg Stone Greg Stone 08 March 2021.

Latest by Satish Vaswani Satish Vaswani 10 March 2021.

1
votes
1
answers
29 views

Category: Questions

Parameters for sending username and password in my REST application request

  I added a username and password to my Skyvia Connection, now I need to know what parameter to send in my REST API request to Skyvia to pass the ....

Created by Tony Kablan Tony Kablan 09 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 10 March 2021.

1
votes
1
answers
21 views

Category: Questions

What parameter do I use to send username and password in my REST application request?

I have added a username and password to my Skyvia Connection.   I need to know what parameter to send in my REST api request in order to pass the ....

Created by shelly dortch shelly dortch 09 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 10 March 2021.

0
votes
1
answers
12 views

Category: Bug Reports

Connection attempt failed issue

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond   This ....

Created by Ashish Tiwari Ashish Tiwari 10 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 10 March 2021.

0
votes
1
answers
23 views

Category: Bug Reports

Freshbooks Connection Client ID is not specified

Hi, I'm trying to set up a new connection to my Freshbooks account, using the Alpha connection as I am on the new Freshbooks (not Classic). When I click the ....

Created by Elizabeth Lamb Elizabeth Lamb 10 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 10 March 2021.

0
votes
1
answers
12 views

Category: Questions

MySQL database backup without selecting a platform

I am setting up a Prestashop website and want to use you to backup the database. I see that you do not support Prestashop, but all the other platforms you ....

Created by Stephen Hampton Stephen Hampton 08 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 09 March 2021.

0
votes
2
answers
43 views

Category: Questions

Access Mysql on a shared host (namecheap)

I'm attempting to make a connection to mysql on a namecheap shared hosting account.    There is documentation on how to establish SSH connection with a SSH tunnel on a ....

Created by Sigmundt Kappel Sigmundt Kappel 08 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 09 March 2021.

0
votes
1
answers
15 views

Category: Bug Reports

Not able to download the invoices

Hello,    We would need to get all our past invoices please.    Best,    Xavier  ....

Created by Xavier Attala Xavier Attala 08 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 09 March 2021.

2
votes
2
answers
44 views

Category: Bug Reports

Service Is Unavailable

I am having the same problem with everyone else. Can you please fix ASAP. This is a production environment we are using your import packages on. ....

Created by Jay Ong Jay Ong 08 March 2021.

Latest by Jay Ong Jay Ong 09 March 2021.

1
votes
1
answers
26 views

Category: Bug Reports

Service Unavailable

Cannot run my package, getting service unavailable ....

Created by Blake Carrier Blake Carrier 07 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 March 2021.

1
votes
1
answers
19 views

Category: Bug Reports

Service Unavailable

I have not been able to run any packages for the last four hours. Please advise. ....

Created by Aaron Blackledge Aaron Blackledge 07 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 March 2021.

1
votes
1
answers
20 views

Category: Bug Reports

Service is Unavailable

I am getting "Package Service is unavailable" message when attempting to run an import. ....

Created by Maria Krueger Maria Krueger 07 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 March 2021.

1
votes
1
answers
29 views

Category: Bug Reports

Service is unavailable issue

I am getting error 'Service is Unavailble' while runninga package for data load in Salesforce. please take it on priority as we are getting delayed for deadlines. ....

Created by Taichi Yonezawa Taichi Yonezawa 08 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 March 2021.

1
votes
1
answers
12 views

Category: Questions

urgent order run problem -Service is unavailable.

  Dear all, we are trying to run the order package but when we click run it apperas this message: "Service is unavailable" Could you help us to solve the ....

Created by ADMIN ADMIN ADMIN ADMIN 08 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 March 2021.

0
votes
1
answers
18 views

Category: Bug Reports

error: Service is unavailable.

When running package in Skyvia we get the error message: Service is unavailable.None of our nightly jobs has run either. Could you please come back to us with some information on ....

Created by Redd Barna CRM Redd Barna CRM 08 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 March 2021.

0
votes
1
answers
13 views

Category: Bug Reports

Service is unavailable

 Hi Team, When trying to run a package for file export, i am getting 'Service is unavailable' error. Kindly help. ....

Created by Arti Deorani Arti Deorani 08 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 March 2021.

1
votes
1
answers
13 views

Category: Bug Reports

Service is unavailabel

Good morning, since yesterday we cannot run our packages. Error message "Service is unavailable": Please solve the problem asap! Why isn't there any communication from your side? It's the second day ....

Created by Stefanie Rankl Stefanie Rankl 08 March 2021.

Latest by Mariia Zaharova Mariia Zaharova 08 March 2021.

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