Latest Tickets
Category: Questions
Payment Invoice from skyvia.com
Dear Support, We have received an invoice from you on July 21. Although, we have deleted the account on June 30. Also, when I logged in to the Skyvia Account ....
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Category: Questions
Custom Deal Pipeline Hubspot Restore Issue
I have a custom Pipeline in Hubspot, but am hitting an error when trying to import the Deals into that pipeline because it keeps saying that my custom deal stages ....
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Category: Questions
How do I import a number of files without using File Mask
Hi Skyvia Support, I have a number of import packages that import csv files into a SQL database each day using the File Mask method. However, I have a ....
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Category: Bug Reports
Delay exceeded
Hello, I am trying to launch a SQL request using JOIN, connecting Hubspot and Google Sheet. The request wont load and the error message says 'delay exceeded'.Is there a way ....
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Category: Questions
Activating Endpoint
I'm trying to activate an endpoint but I get this message: https://a.cl.ly/Wnuxv8mE I've already updated my credit card on the account and the plan payment went through. ....
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Category: Questions
Scheduling google sheets refresh via query?
Is it possible to shedule a google sheet to refresh daily using the query? I know we can create schedule action/events in the google api but don't know if it ....
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Category: Feature Requests
More granular logging of runs
"CSV file has invalid content or its structure does not correspond to the mapping defined in the package." isn't very helpful. More granularity in this error message would be ....
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Category: Feature Requests
Feature request
Currently it appears that sync between salesforce and sql server tables does not appear to sync when the sql server table does not have a primary key that is not ....
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Category: Questions
Issue Migrating DT_NTEXT from Salesforce to Dynamics 365
Hi, Currently I'm trying to migrate the values from a DT_NTEXT field from Salesforce to Dyn365CRM, which destination field has the same format, but when the Skyvia update process is ....
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Category: Questions
Automated refressh
Hello, I am using Skyvia to connect Hubspot and Google Sheet via SQL requests. I'd like to know if a plan allows to set up an automated refresh of ....
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Category: Questions
Associate HubSpot company to HubSpot deal
Hi, inserting HubSpot deals we cannot match Company Id fetched with target lookup from HubSpot company with property associatedCompanyIds as the datatypes don't match. The returned Company Id is dt_i8 ....
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Category: Bug Reports
The "refresh all sheets" button results in error
When I hit the "refresh all sheets" button, it tells me that it can not refresh my sheet. Same issue happens if I go to the sheet and click "refresh ....
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Category: Bug Reports
Slack Agent\ Connector no longer there
I posted a bug saying that Slack was erroring. You replied that it's fixed but that I would need to re-do my Slack backup as a new API agent is ....
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Category: Questions
Endpoint connection not working
getting error followingthis is endpoint url https://connect.skyvia.com/o7kk2k7wgetting error like : <Error> <Message>The endpoint is not active. You can see and change the status of your endpoints on the Endpoints page. Maybe, ....
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Category: Questions
Issues with sync package between Salesforce and MySQL DB
Morning, I do have an scheduled sync package that runs every 20 minutes (https://app.skyvia.com/#/50805/packages/115308)... Not sure why, but every morning it runs a full sync batch and it always fails. ....
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Category: Bug Reports
Timout Error when Resfreshing Query in Google Sheets
Everything has been working fine all day but now I can't Refresh the query's attached to my google sheets. They are fine when I run them from the website. One ....
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Category: Bug Reports
Ruecurring unnecessary syncs
Hello PLease take alook at screen shot attached here. First sync was succesfull as far as I can tell and no new/changed records in source synce first sync, and still ....
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Category: Questions
subscription
Hi I messaged a few days ago but have not received a reply. We setup a subscription in our default workspace but had done work already in another workspace on ....
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Category: Questions
How to check Source Connection Unmapped Fields in Import Package
I have a data import package, where the source connection is Salesforce and the Target Connection is a MS SQL Server. When the package was deployed all the fields in ....
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Category: Bug Reports
CRM Dynamics have failed
Today the loads that read the CRM Dynamics have failed. I am trying to execute, but the failure continues. https://app.skyvia.com/#/76069/packages/123206/debug Package failed: Timeout expired. The timeout period elapsed ....
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