Bug Reports
Category: Bug Reports
Skyvia service experienced technical issue
Dear customers, We are extremely sorry for the outage you are facing with Queued packages at the moment. We are aware of the issue and are working on resolving it as ....
Category: Bug Reports
Skyvia service experienced technical issue
Dear customers, We are extremely sorry for the outage you have been facing in the last hours. The issues have been fixed. Your connections and packages should work as ....
Category: Bug Reports
My Backup "Jobup_Newsletter_Audience" is failing.
Hello the Backups: Jobup_Newsletter_Audience, and Jobs_Newsletter_Audience are failing with errors. Can you please check that? It is urgently needed that we have Backups from this DE every night. Thanks ....
Category: Bug Reports
Packages not running at defined intervals during random moments throughout the day
Hello, We have two packages which write between Snowflake and Zoho CRM. We have scheduled them to run every one minute, however we notice that the CRM to Snowlfake package will ....
Category: Bug Reports
Errors with Package failed: The remote server returned an error: (401) Unauthorized.
The packages originally failed because an unused field was removed/changed at the target. after re-saving the packages it now takes 2-3 hours to run and then fails with Package failed: The ....
Category: Bug Reports
Hubspot - Line items Run failed
We are having this issue since the 23rd of Feb Source: Hubspot - Line items table Target: BigQuery Error message: Object 'LineItems' does not have column 'Merged object IDs'. ....
Category: Bug Reports
Unable to Connect to NetSuite using OAuth 2.0 authentication per instructional document
I am trying to connect to my NetSuite Sandbox in order to test using Skyvia for the first time. Following the directions from the NetSuite V2 (REST) (skyvia.com) document I get to the ....
Category: Bug Reports
Syncronization job failure with no error messages
All of the synchronization jobs for AirProFan are failing without any error messages. This is a synchronization job from Zoho CRM to an Azure DB. Started failing early this morning around ....
Category: Bug Reports
Control flow does not work
Good morning, we have created a control flow with the steps to step of the account linked in it, but the contro flow wheel but does not perform the steps ....
Category: Bug Reports
Server Error. Unable to Login.
The attached error happens when I try to login.Thanks ....
Category: Bug Reports
Dates misalignements in extracted tables
In many tables (example: the "Bugs" table) the same date is shown in two different formats, the am/pm one and the "Timestamp" one, but they shows different values, shifted 1 ....
Category: Bug Reports
Unreliable Scheduling
Our scheduled replications do not seem to reliably run on schedule. A good example to look at is our "OASIS-SQL" package. It is scheduled to run every hour. It never ....
Category: Bug Reports
Unable to save backup settings after adding Schedule
We are getting an error when trying to save a Backup object after having added a schedule. I have attached a screenshot of the error that we are receiving, could ....
Category: Bug Reports
Import Error
I'm getting the below error on a scheduled import as below :An exception has occurred during data processing, the message returned from the provider is: Some kind of disk I/O ....
Category: Bug Reports
Query on Zoho Project connection
Hi to all.I've configured a connection for ZohoProject app. When I try to query the table "Tasks" I get an error message: After a few tries, I suppose the problem ....
Category: Bug Reports
Package Import: Run ID failed - No data imported
Hello, We have an issue regarding a Skyvia package. Name: F1GR_CUSTOMER-UPDATE-last year We observe error on the package update. No success rows added / no error rows either.The last error ....
Category: Bug Reports
Import running non-stop
Good day I have an scheduled import that has been running since yesterday and hasn't completed. Please advise on why this is happening an assist where possible. Please see attachment ....
Category: Bug Reports
Backups not working
Hi support, We created a backup branch earlier. But previously we had a few backups created on the production but from Dec2022 we can see the backups are not ....
Category: Bug Reports
Issue connecting to SQL Server through Agent
Hey I get this when I test a SQL Server connection in Skyvia going through the agent. Any thoughts on what could be causing this? The agent looks fine. ....
Category: Bug Reports
Tables in SugarCRM erroring out in Skyvia - Accounts, Meetings, and Contacts tables
I am trying to pull data out of SugarCRM and some tables I have no issues pulling but Accounts gives me the following error - Unexpected SugarType 'e38-time-saver'. Meetings table ....