Bug Reports

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Category: Bug Reports

Common problem with per-error logs

Dear users,You might face the "log unavailable" errors attempting to obtain the per-error log. There is a common problem with per-error logs in Skyvia. Our team is already working on ....

log

Created by Olena Romanchuk Olena Romanchuk 23 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 23 August 2021.

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Category: Bug Reports

Skyvia experienced technical issue on 06 May from 13:00 to 19:00 UTC

Dear customers,There was a technical issue on one of the execution nodes yesterday from 13:00 to 19:00 UTC. It caused problems with the execution of some integration packages on the ....

Created by Olena Romanchuk Olena Romanchuk 07 May 2021.

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Category: Bug Reports

Skyvia service is experiencing technical difficulties

Dear customers,     Skyvia service is experiencing technical difficulties related to our underlying cloud service provider Microsoft Azure. We are doing our best to resolve the issues.     ....

Created by Helen Shydych Helen Shydych 15 April 2021.

Latest by Stacy Lo Stacy Lo 15 April 2021.

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Category: Bug Reports

Conversion Overflow Error

When trying to access a table in SQL server with a particular field that has like 30 digits after the decimal point, it prompts the error indicated Pkg: Bitty_export_Syndicate_Detail RUN ....

Created by Rodrigo Fritis Rodrigo Fritis yesterday.

Latest by Nataliia Nikulina Nataliia Nikulina 21 hours ago.

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Category: Bug Reports

Backup Service (SLACK) failing

Hi, added a new service to the backups  fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already ....

Created by Paul Jacques Paul Jacques 17 May 2021.

Latest by Paul Jacques Paul Jacques yesterday.

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Category: Bug Reports

Redshift SSH Connection Error

Hi, I am having connection error while trying to connect to RedShift cluster in a private subnet via SSH tunnel. Verified the SSH tunnel works perfectly fine from my local ....

Created by Sree P Sree P 2 days ago.

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Category: Bug Reports

SQL query extremely slow

Hello, When I run the following query against the Zendesk db, it executes almost immediately: SELECT * FROM ticket WHERE Id =382013   However the following queries hang for 30+ ....

Created by Dave Garofalo Dave Garofalo 4 days ago.

Latest by Olena Romanchuk Olena Romanchuk 3 days ago.

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Category: Bug Reports

Foreign key error

 I am replicating QB table to MySQL.  I accidentally replicated the invoice before i replicated the customer containing a new customer record.  Skyvia correctly errored out the invoice load.  I ....

Created by Joel Austin Joel Austin 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Bug Reports

Cannot convert 'string' to 'datetime'

Hi, I am attempting to use the Google Sheets connector to pass date from Google Sheets into Salesforce. I am getting errors about the date fields in the Mapping Definition in Skyvia ....

Created by Thomas Partridge Thomas Partridge 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Bug Reports

Receiving error "An item with the same key has already been added"

I have set up an Upsert operation to push data from a CSV file into Salesforce. When I try to run the package I am getting an error every time ....

Created by Thomas Partridge Thomas Partridge 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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227 views

Category: Bug Reports

Postgresql connection error: The server hello message uses a protocol that was not recognized.

We are facing same issue.   Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com)   And we have no resolution, also not getting ....

Created by Stephen Thompson Stephen Thompson 12 May 2021.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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Category: Bug Reports

Replication failure

Recieve an error when running a replication fo our sandbox Salesforce instance with our RDS in AWS. The connection is successful but replication results in an error. ....

Created by Christopher Shainin Christopher Shainin 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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Category: Bug Reports

Object reference not set to an instance of an object.

I have re-logged in, Cleared Meta data, and tried running the package several times with different filter.  ....

Created by Theodore Hoxie Theodore Hoxie 3 weeks ago.

Latest by Theodore Hoxie Theodore Hoxie 3 weeks ago.

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Category: Bug Reports

Salesforce to SQL jobs queued

When I run my packages manually to copy data from Salesforce to SQL I'm noticing the jobs don't run right away. They sit queued for a random period of time. ....

Created by Frank Emerson Frank Emerson 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 4 weeks ago.

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Category: Bug Reports

insightly API calls quota exceeded

Dear Support, I am evaluating Skyvia to back up our Insightly data. The backup fails on almost all objects with this message 'insightly API calls quota exceeded. Maximum admitted 10 ....

Created by Eric Le Roux Eric Le Roux 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 4 weeks ago.

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56 views

Category: Bug Reports

Could not load file or assembly - Connecting to Endpoint via Devart.Data.Skyt

Hi Support, I am using the very basic sample provided from the site KB https://docs.skyvia.com/connect/sql-endpoints/ado.net-provider.html But I am running into this error enclose attachment screen cap. Note: I did change ....

Created by Yeo Han Yeo Han 5 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 4 weeks ago.

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33 views

Category: Bug Reports

Unable to sign up with a Salesforce login

Hi there, I'm trying to set up a new paid account for a customer of mine using a Salesforce login. Each time i try to sign up using Salesforce I ....

Created by Cirrico TLMT Cirrico TLMT 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 4 weeks ago.

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Category: Bug Reports

NextRow failed: An error occurred while receiving the HTTP response

Hi,  We're using SKyvia to synch our website with Salesforce and the sync failed this morning and below is the error message we got NextRow failed: An error occurred while ....

Created by Anjali Nanda Anjali Nanda 01 November 2021.

Latest by Olena Romanchuk Olena Romanchuk 02 November 2021.

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39 views

Category: Bug Reports

hubspot contacts capitalisation changed

There has been a change at Skyvia  where you seem to have changed that name of the 'Last Name' to 'Last name' (you sort of changed from Camel Case to Title ....

Created by Bart Jonk Bart Jonk 18 October 2021.

Latest by Olena Romanchuk Olena Romanchuk 01 November 2021.

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Category: Bug Reports

CORS policy issues

Hi, We are certainly receiving the CORS error message from our website, it was working previously and receiving today onwards. Could you please update why we are getting the error ....

Created by Vengatesaperumal Govindasamy Vengatesaperumal Govindasamy 27 October 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 28 October 2021.

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