Bug Reports

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Category: Bug Reports

Skyvia experienced technical issue on 06 May from 13:00 to 19:00 UTC

Dear customers,There was a technical issue on one of the execution nodes yesterday from 13:00 to 19:00 UTC. It caused problems with the execution of some integration packages on the ....

Created by Olena Romanchuk Olena Romanchuk 07 May 2021.

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Category: Bug Reports

Skyvia service is experiencing technical difficulties

Dear customers,     Skyvia service is experiencing technical difficulties related to our underlying cloud service provider Microsoft Azure. We are doing our best to resolve the issues.     ....

Created by Helen Shydych Helen Shydych 15 April 2021.

Latest by Stacy Lo Stacy Lo 15 April 2021.

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Category: Bug Reports

SFMC replication page failure - "Error accessing web service."

The replication package I have running for SFMC failed overnight, when I attempt to re-run the pacakge, it fails after between 1-30 minutes with the error message: "Error accessing web service." ....

Created by Allen Macon Allen Macon 3 weeks ago.

Latest by Allen Macon Allen Macon 12 hours ago.

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Category: Bug Reports

Skyvia Query Excel Add In Error

Hi there, I am trying to use the Excel query add-in, but the the following error message when I click the Sign In button: "Sorry, we can't load the add-in. ....

Created by Jarett Hailes Jarett Hailes 05 May 2021.

Latest by Helen Shydych Helen Shydych 1 weeks ago.

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Category: Bug Reports

OneDrive Login - No Folders after the Letter N

We have synced a corporate OneDrive account and now we can see way more folders than the user, but we are looking for a file that starts with the letter ....

Created by Douglas Ferrell Douglas Ferrell 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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Category: Bug Reports

Salesforce connection to database.

Customer service agents cannot help customers. ....

Created by Bob James Bob James 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Bug Reports

Chanel is disconnected

We have an SQL connection for Salesforce recieving fails for 40 minutes When testing the connection we get  Chanel is disconnected ....

Created by Jeremy Lothrop Jeremy Lothrop 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Bug Reports

Chanel is disconnected

Keep getting a channel is disconnected error for SQL Azure and Box. This is killing my work.  ....

Created by Matthew Scalzo Matthew Scalzo 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Bug Reports

Failed to Dispatch BOX.com

  Yesterday and today getting this error ....

Created by Matthew Scalzo Matthew Scalzo 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 4 weeks ago.

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Category: Bug Reports

Skyvia not loading properly

I just installed Skyvia, inside Google Datasheets I launched and logged in Skyvia and when selecting Squyvia -> Query or Squyvia -> Refresh it will just open a white windows ....

Created by Gera Villa Gera Villa 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 4 weeks ago.

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Category: Bug Reports

Unreplicated field

Hi, We need field csh_cidade.csh_estadoidname of the CRM Dynamics. However, both via load packet and SQL query, this field does not return data. https://app.skyvia.com/#/76069/query/11793 https://app.skyvia.com/#/76069/packages/124308     ....

Created by Gabriel Longarai Gabriel Longarai 5 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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Category: Bug Reports

Again another packages running even after state is disabled

Hello SupportI am facing another same issue i.e related to package schduler and this package is keep running even the state is disabled.Here is the package i.e withdrawal Requesthttps://app.skyvia.com/#/21413/packages/113282Please check ....

Created by Sid Burton Sid Burton 03 May 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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Category: Bug Reports

Backup Service (SLACK) failing

Hi, added a new service to the backups  fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already ....

Created by Paul Jacques Paul Jacques 5 weeks ago.

Latest by Paul Jacques Paul Jacques 5 weeks ago.

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Category: Bug Reports

Package running even after State is disabled

Hello SupportHope you are doing good !!I have seen this package https://app.skyvia.com/#/21413/packages/124305  running even after state was disabled.How it can possible ?Is this a bug in Skyvia packages ?And this package ....

Created by Sid Burton Sid Burton 01 May 2021.

Latest by Sid Burton Sid Burton 15 May 2021.

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Category: Bug Reports

ONGOING ERROR NEED HELP ASAP FOR SYNCRONIZATION

URGENT, THIS IS VPC/HOMIE, we have been having errors for WEEKS.  Can you afford an hour to work with us on Zoom? Pretty please.   ....

Created by Nicole Douchet Nicole Douchet 12 May 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 14 May 2021.

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25 views

Category: Bug Reports

Package takes more time to complete

Our package "Customer_Invoices_Import_SF_to_QB_Prod" taking long time to complete each time. Why? We have only 10-20 records for each run. Still it takes about 20-30 minutes for each run. ....

Created by Warren Bidmead Warren Bidmead 04 May 2021.

Latest by Olena Romanchuk Olena Romanchuk 14 May 2021.

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29 views

Category: Bug Reports

Postgresql connection error: The server hello message uses a protocol that was not recognized.

We are facing same issue.   Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com)   And we have no resolution, also not getting ....

Created by Stephen Thompson Stephen Thompson 12 May 2021.

Latest by Sabina Bashuk Sabina Bashuk 13 May 2021.

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181 views

Category: Bug Reports

Postgresql connection error: The server hello message uses a protocol that was not recognized.

When trying to add a connection to a Postgresql database, I get the following following error: The server hello message uses a protocol that was not recognized. I have checked that I ....

Created by Odette Melvin Odette Melvin 04 February 2021.

Latest by Sabina Bashuk Sabina Bashuk 13 May 2021.

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16 views

Category: Bug Reports

SF to D365 checkbox fields not enumerating

  The SF to D365 migration package from the gallery includes D365 optionset fields. For example, the Status Code field on the Campaign entity includes the following expression: Status=="Planned" ? ....

Created by Jim Huebner Jim Huebner 12 May 2021.

Latest by Olena Romanchuk Olena Romanchuk 13 May 2021.

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1
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30 views

Category: Bug Reports

New Backup Service (SLACK) failing

Hi, added a new service to the backups - SLACK - . It took a long time to run the backup (1 hour) and produced many errors. I already opened ....

Created by Paul Jacques Paul Jacques 10 May 2021.

Latest by Helen Shydych Helen Shydych 12 May 2021.

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