Bug Reports

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Category: Bug Reports

Skyvia service experienced technical issue

Dear customers,     We are extremely sorry for the outage you are facing with Queued packages at the moment. We are aware of the issue and are working on resolving it as ....

Created by Mariia Zaharova Mariia Zaharova 26 July 2022.

Latest by Mariia Zaharova Mariia Zaharova 26 July 2022.

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Category: Bug Reports

Skyvia service experienced technical issue

Dear customers,     We are extremely sorry for the outage you have been facing in the last hours. The issues have been fixed. Your connections and packages should work as ....

Created by Mariia Zaharova Mariia Zaharova 01 July 2022.

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Category: Bug Reports

A task was canceled. ERROR FOR OUR PACKAGE

Hi ,   This morning when I checked our package I have receieved this error message "A task was canceled. " can you please let me know what exactly is ....

Created by hmusthyala hmusthyala 22 hours ago.

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Category: Bug Reports

scheduled job started 22 minutes later than scheduled

Hi skyvia , We have a export package scheduled to  run daily on weekdays at 2.30 AMtoday the 25.11.2022 , it ran at 2.52, 22 minutes later than normal. run ....

Created by Redd Barna CRM Redd Barna CRM yesterday.

Latest by Mariia Zaharova Mariia Zaharova yesterday.

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218 views

Category: Bug Reports

Unable to load data into Snowflake using Connector

We have tried importing data from Azure SQL and CSV file and keep getting an ERROR 16 and failed load. Can you please help debug? We have checked all permissions ....

Created by anastasiya.tretyak anastasiya.tretyak 3 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 2 days ago.

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25 views

Category: Bug Reports

Can't access Error Notifications or Usage Notifications

Hi there, I'm trying to access the Error notifications and the Usage notifications on our account under 'Skybridge' so I can see if there are any backup errors, but it ....

Created by Nick Lewin Nick Lewin 4 days ago.

Latest by Serhii Muzyka Serhii Muzyka 4 days ago.

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215 views

Category: Bug Reports

Scheduled Job duplicate runs

We have had an issue of a scheduled import package running an additional time on top of the scheduled time.  Please see below how our job has been scheduled at ....

Created by Skyvia Integration Skyvia Integration 4 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 4 days ago.

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210 views

Category: Bug Reports

Log Unavailable

 Hi there,   We have an issue with the log files for our import with run id of 112919671   We have some failures but attempting to view the csv preview ....

Created by Ability Centre Ability Centre 2 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 1 weeks ago.

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216 views

Category: Bug Reports

Queued state is taking time

Hi,  I am trying to run one package which should ideally take few seconds but i can see my package in queued from 5-10 minutes. Is it expected ? Please ....

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199 views

Category: Bug Reports

When adding SugarCRM's Contacts or Accounts to an import package, getting Unexpected SugarType

I create a connection to SugarCRM 12.2 (the latest available version). When I tried to use Account or Contact as Target Definition in Task Editor, I have the error "Unexpected ....

Created by sylvain.plancon sylvain.plancon 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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219 views

Category: Bug Reports

Error Dynamics 365 into Snowflake

The package below is sourced from CRM Dynamics 365 and loaded into Snowflake.   What is the cause of this error? Package: https://app.skyvia.com/#/76069/packages/193361/debug Run Id: 112450541 Date: Nov 11, 2022 ....

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225 views

Category: Bug Reports

Fresh Sales CRM connector not bringing in key contact data

The FreshSales CRM connector and the query tool against the CONTACT table- 2 key fields are not returning the data in the query: CONTACT.ContactStatusId and CONTACT.LifecycleStageId. The data exists in ....

Created by Sharmila Vanukuru Sharmila Vanukuru 25 October 2022.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 26 October 2022.

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240 views

Category: Bug Reports

Netsuite Invoice Balance

Hi there, We are using two daily automated exports to take data from our Netsuite account into a private Onedrive, to update an excel spreadsheet report. This report shows us ....

Created by Finance Department Finance Department 20 October 2022.

Latest by Serhii Muzyka Serhii Muzyka 25 October 2022.

4
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246 views

Category: Bug Reports

"Provider Creation Failed" Error

Getting a "Provide Creation Failed" error message.   ....

Created by Derek Haus Derek Haus 21 October 2022.

Latest by Serhii Muzyka Serhii Muzyka 22 October 2022.

4
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224 views

Category: Bug Reports

All replication packages are failing with the message "provider creation failed"

All of our replication packages have been failing today with the message "provider creation failed"; this is impacting internal processes.  Help is appreciated. ....

Created by Tom Brockman Tom Brockman 21 October 2022.

Latest by Serhii Muzyka Serhii Muzyka 22 October 2022.

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244 views

Category: Bug Reports

Provider Creation Failed Error

I am receiving a Provider Creation Error message. Please advise when this will be fixed.  ....

Created by Scott Searle Scott Searle 21 October 2022.

Latest by Serhii Muzyka Serhii Muzyka 22 October 2022.

1
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211 views

Category: Bug Reports

Import / Export packages failing.

Receiving error message "Provider creation failed."    Please advise ....

Created by Jessie Traynor Jessie Traynor 21 October 2022.

Latest by Serhii Muzyka Serhii Muzyka 22 October 2022.

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205 views

Category: Bug Reports

Sync Package Error- Provider creation failed.

Hi Team,   Recently we have noticed that a number of our Sync packages are giving us errors for which we are unable to determine the root cause.   The error ....

Created by Ean Cravenho Ean Cravenho 21 October 2022.

Latest by Serhii Muzyka Serhii Muzyka 22 October 2022.

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207 views

Category: Bug Reports

Provider creation failed - ALL IMPORT PACKAGES FAILING!

Hi Skyvia Support,   All 13 of my import package jobs failed today. Can you please investigate, resolve and advise me via email when the issue is fixed. Please attend to this ....

Created by Jay Ong Jay Ong 22 October 2022.

Latest by Serhii Muzyka Serhii Muzyka 22 October 2022.

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464 views

Category: Bug Reports

Is there an issue going on? Getting "Provider creation failed"

found this reported earlier this year and it looked like it was a SkyVia issue last time. ....

Created by Joseph Mucho Joseph Mucho 21 October 2022.

Latest by Serhii Muzyka Serhii Muzyka 22 October 2022.

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