Bug Reports

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Category: Bug Reports

Skyvia experienced technical issue on 06 May from 13:00 to 19:00 UTC

Dear customers,There was a technical issue on one of the execution nodes yesterday from 13:00 to 19:00 UTC. It caused problems with the execution of some integration packages on the ....

Created by Olena Romanchuk Olena Romanchuk 07 May 2021.

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Category: Bug Reports

Skyvia service is experiencing technical difficulties

Dear customers,     Skyvia service is experiencing technical difficulties related to our underlying cloud service provider Microsoft Azure. We are doing our best to resolve the issues.     ....

Created by Helen Shydych Helen Shydych 15 April 2021.

Latest by Stacy Lo Stacy Lo 15 April 2021.

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Category: Bug Reports

Multiple imports hang on our account to BigComm

Hi Team,  We are seeing multiple import requests failing for endpoint productvariants when sending update to BigComm. Some of these sit pending or "running" for 5 to 20 hours and ....

Created by Shawn Altman Shawn Altman 2 days ago.

Latest by Shawn Altman Shawn Altman 10 hours ago.

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Category: Bug Reports

Salesforce connector not performing incremental updates blowing out our quota

Hi there   we have salesforce incremental loads on however I can see in the data that full loads are occurring on all our updates. Screenshot below shows our connector ....

Created by Aahley Rodan Aahley Rodan 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 2 days ago.

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Category: Bug Reports

Refresh Token Expired - Box

Keep getting refresh token expired. This makes it difficult to do business.  ....

Created by Matthew Scalzo Matthew Scalzo 5 days ago.

Latest by Olena Romanchuk Olena Romanchuk 4 days ago.

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Category: Bug Reports

Skyvia Query Excel Add In Error

Hi there, I am trying to use the Excel query add-in, but the the following error message when I click the Sign In button: "Sorry, we can't load the add-in. ....

Created by Jarett Hailes Jarett Hailes 05 May 2021.

Latest by Jarett Hailes Jarett Hailes 1 weeks ago.

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Category: Bug Reports

Error on OData Connection

Hi Getting error for OData connection every time. ....

Created by Debjit Biswas Debjit Biswas 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 1 weeks ago.

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Category: Bug Reports

Postgresql sync with Dynamics 365 - total disaster

After having openning several tickets and having long conversations with support I'm reaching to the community as a last resort.    We are having multiple problems in syncing Postgresql with ....

Created by alberto Robles alberto Robles 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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Category: Bug Reports

Imports taking a long time

Hi Skyvia,   I am trying to import a single csv file with 60k records. It has almost been 2 hrs and only 6k records have appeared in the DB. ....

Created by Jay Ong Jay Ong 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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81 views

Category: Bug Reports

Getting error createdat and updatedat columns missing even though they are there in the target table

Some of the table data is not syncing and showing an error. We checked the actual tables they are being synched to and they have the UpdatedAt and CreatedAt  columns. Not sure why these ....

Created by Archie Hewlett Archie Hewlett 28 June 2021.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Bug Reports

Salesforce connector - Error Object reference not set to an instance of an object.

Hi, This week my salesforce backup failed with the error below.    I then tried to create a new connection to the Salesforce but it failed with error: Error Object reference ....

Created by Lucy Rayner Lucy Rayner 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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Category: Bug Reports

Delay exceeded

Hello, I am trying to launch a SQL request using JOIN, connecting Hubspot and Google Sheet. The request wont load and the error message says 'delay exceeded'.Is there a way ....

Created by Keyvan Nilforoushan Keyvan Nilforoushan 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Bug Reports

The "refresh all sheets" button results in error

When I hit the "refresh all sheets" button, it tells me that it can not refresh my sheet. Same issue happens if I go to the sheet and click "refresh ....

Created by Amaan Virani Amaan Virani 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 3 weeks ago.

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Category: Bug Reports

Slack Agent\ Connector no longer there

I posted a bug saying that Slack was erroring. You replied that it's fixed but that I would need to re-do my Slack backup as a new API agent is ....

Created by Paul Jacques Paul Jacques 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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Category: Bug Reports

Timout Error when Resfreshing Query in Google Sheets

Everything has been working fine all day but now I can't Refresh the query's attached to my google sheets. They are fine when I run them from the website. One ....

Created by Heidi Ellis Heidi Ellis 22 June 2020.

Latest by Helen Shydych Helen Shydych 4 weeks ago.

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38 views

Category: Bug Reports

Ruecurring unnecessary syncs

Hello PLease take  alook at screen shot attached here. First sync was succesfull as far as I can tell and no new/changed records in source synce first sync, and still ....

Created by Natan Dolev Natan Dolev 4 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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48 views

Category: Bug Reports

CRM Dynamics have failed

Today the loads that read the CRM Dynamics have failed. I am trying to execute, but the failure continues.   https://app.skyvia.com/#/76069/packages/123206/debug   Package failed: Timeout expired. The timeout period elapsed ....

Created by Gabriel Longarai Gabriel Longarai 29 April 2021.

Latest by Helen Shydych Helen Shydych 4 weeks ago.

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33 views

Category: Bug Reports

Unable to interpret process failure message

The desoitnation data seems to have latest timestamp however prorcess log read "process failed" Attached are screen shots.   Can you please help?   Yachut Bhatt yachut.bhatt@inxeption.com 925-719-4533 ....

Created by Yachut Bhatt Yachut Bhatt 4 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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Category: Bug Reports

all of a sudden imports are failing.

otes posted Just now Kevin Herbert Online   I'm suddenly getting this error on many of my imports into salesforce.   The Patient, FundFinder, PHysician, and Portal User packages have this ....

Created by Kevin Herbert Kevin Herbert 26 June 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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36 views

Category: Bug Reports

Replication not working > various error messages

Hi Skyvia team, I have tried to trouble shoot an issue with your package replication, but I am encountering a failure issue; ***please see attached documentation.  The error messages changes ....

Created by Jeremie Leclerc Jeremie Leclerc 21 June 2021.

Latest by Sabina Bashuk Sabina Bashuk 29 June 2021.

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