Bug Reports

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Category: Bug Reports

Skyvia service experienced technical issue

Dear customers,     We are extremely sorry for the outage you are facing with Queued packages at the moment. We are aware of the issue and are working on resolving it as ....

Created by Mariia Zaharova Mariia Zaharova 26 July 2022.

Latest by Mariia Zaharova Mariia Zaharova 26 July 2022.

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74 views

Category: Bug Reports

Skyvia service experienced technical issue

Dear customers,     We are extremely sorry for the outage you have been facing in the last hours. The issues have been fixed. Your connections and packages should work as ....

Created by Mariia Zaharova Mariia Zaharova 01 July 2022.

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Category: Bug Reports

My Backup "Jobup_Newsletter_Audience" is failing.

Hello the Backups: Jobup_Newsletter_Audience, and Jobs_Newsletter_Audience are failing with errors. Can you please check that? It is urgently needed that we have Backups from this DE every night. Thanks ....

Created by Wolfgang Terzer Wolfgang Terzer 48 minutes ago.

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14 views

Category: Bug Reports

Packages not running at defined intervals during random moments throughout the day

Hello, We have two packages which write between Snowflake and Zoho CRM. We have scheduled them to run every one minute, however we notice that the CRM to Snowlfake package will ....

Created by Freddie Harris Freddie Harris 5 days ago.

Latest by Serhii Muzyka Serhii Muzyka 4 days ago.

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11 views

Category: Bug Reports

Errors with Package failed: The remote server returned an error: (401) Unauthorized.

The packages originally failed because an unused field was removed/changed at the target.  after re-saving the packages it now takes 2-3 hours to run and then fails with Package failed: The ....

Created by Boyd Moon Boyd Moon 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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45 views

Category: Bug Reports

Hubspot - Line items Run failed

We are having this issue since the 23rd of Feb Source: Hubspot - Line items table Target: BigQuery Error message:   Object 'LineItems' does not have column 'Merged object IDs'. ....

Created by zyanichaimaa zyanichaimaa 3 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 2 weeks ago.

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51 views

Category: Bug Reports

Unable to Connect to NetSuite using OAuth 2.0 authentication per instructional document

I am trying to connect to my NetSuite Sandbox in order to test using Skyvia for the first time. Following the directions from the NetSuite V2 (REST) (skyvia.com) document I get to the ....

Created by Kevin Morton Kevin Morton 25 January 2023.

Latest by Serhii Muzyka Serhii Muzyka 3 weeks ago.

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20 views

Category: Bug Reports

Syncronization job failure with no error messages

All of the synchronization jobs for AirProFan are failing without any error messages.  This is a synchronization job from Zoho CRM to an Azure DB.  Started failing early this morning around ....

Created by Loren Kimble Loren Kimble 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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31 views

Category: Bug Reports

Control flow does not work

Good morning, we have created a control flow with the steps to step of the account linked in it, but the contro flow wheel but does not perform the steps ....

Created by William Magnani William Magnani 13 February 2023.

Latest by Serhii Muzyka Serhii Muzyka 16 February 2023.

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32 views

Category: Bug Reports

Server Error. Unable to Login.

The attached error happens when I try to login.Thanks ....

Created by brendan dunleavy brendan dunleavy 14 February 2023.

Latest by Mariia Zaharova Mariia Zaharova 15 February 2023.

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24 views

Category: Bug Reports

Dates misalignements in extracted tables

In many tables (example: the "Bugs" table) the same date is shown in two different formats, the am/pm one and the "Timestamp" one, but they shows different values, shifted 1 ....

Created by Sergio Sardo Sergio Sardo 07 February 2023.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 13 February 2023.

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33 views

Category: Bug Reports

Unreliable Scheduling

Our scheduled replications do not seem to reliably run on schedule.  A good example to look at is our "OASIS-SQL" package.  It is scheduled to run every hour.  It never ....

Created by Shea Anderson Shea Anderson 09 February 2023.

Latest by Serhii Muzyka Serhii Muzyka 13 February 2023.

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9 views

Category: Bug Reports

Unable to save backup settings after adding Schedule

We are getting an error when trying to save a Backup object after having added a schedule. I have attached a screenshot of the error that we are receiving, could ....

Created by Jack Zoumaras Jack Zoumaras 08 February 2023.

Latest by Mariia Zaharova Mariia Zaharova 09 February 2023.

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16 views

Category: Bug Reports

Import Error

I'm getting the below error on a scheduled import as below :An exception has occurred during data processing, the message returned from the provider is: Some kind of disk I/O ....

Created by Janene Janene 08 February 2023.

Latest by Mariia Zaharova Mariia Zaharova 08 February 2023.

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4
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48 views

Category: Bug Reports

Query on Zoho Project connection

Hi to all.I've configured a connection for ZohoProject app. When I try to query the table "Tasks" I get an error message: After a few tries, I suppose the problem ....

Created by Sergio Sardo Sergio Sardo 03 February 2023.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 08 February 2023.

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3
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35 views

Category: Bug Reports

Package Import: Run ID failed - No data imported

Hello, We have an issue regarding a Skyvia package. Name: F1GR_CUSTOMER-UPDATE-last year We observe error on the package update. No success rows added / no error rows either.The last error ....

Created by Mana Olandj Mana Olandj 01 February 2023.

Latest by Serhii Muzyka Serhii Muzyka 06 February 2023.

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20 views

Category: Bug Reports

Import running non-stop

Good day I have an scheduled import that has been running since yesterday and hasn't completed. Please advise on why this is happening an assist where possible. Please see attachment ....

Created by Janene Janene 02 February 2023.

Latest by Mariia Zaharova Mariia Zaharova 02 February 2023.

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33 views

Category: Bug Reports

Backups not working

Hi support,   We created a backup branch earlier. But previously we had a few backups created on the production but from Dec2022 we can see the backups are not ....

Created by marco prisco marco prisco 30 January 2023.

Latest by Serhii Muzyka Serhii Muzyka 30 January 2023.

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2
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35 views

Category: Bug Reports

Issue connecting to SQL Server through Agent

Hey I get this when I test a SQL Server connection in Skyvia going through the agent. Any thoughts on what could be causing this? The agent looks fine.   ....

Created by Robert Dennis Robert Dennis 26 January 2023.

Latest by Serhii Muzyka Serhii Muzyka 30 January 2023.

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2
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36 views

Category: Bug Reports

Tables in SugarCRM erroring out in Skyvia - Accounts, Meetings, and Contacts tables

I am trying to pull data out of SugarCRM and some tables I have no issues pulling but Accounts gives me the following error - Unexpected SugarType 'e38-time-saver'.  Meetings table ....

Created by Alexey Temkin Alexey Temkin 08 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 30 January 2023.

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