Bug Reports

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Category: Bug Reports

Skyvia service experienced technical issue

Dear customers,     We are extremely sorry for the outage you are facing with Queued packages at the moment. We are aware of the issue and are working on resolving it as ....

Created by Mariia Zaharova Mariia Zaharova 26 July 2022.

Latest by Mariia Zaharova Mariia Zaharova 26 July 2022.

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Category: Bug Reports

Skyvia service experienced technical issue

Dear customers,     We are extremely sorry for the outage you have been facing in the last hours. The issues have been fixed. Your connections and packages should work as ....

Created by Mariia Zaharova Mariia Zaharova 01 July 2022.

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135 views

Category: Bug Reports

Errors while running backups on Magneto store

Hi Support, Our team has created a Backup connection with our Magneto store. We have run the backup as well and the backup processed successfully but we are getting a ....

Created by marco prisco marco prisco 02 August 2022.

Latest by pooledorothyw pooledorothyw 14 hours ago.

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Category: Bug Reports

Query on Zoho Project connection

Hi to all.I've configured a connection for ZohoProject app. When I try to query the table "Tasks" I get an error message: After a few tries, I suppose the problem ....

Created by Sergio Sardo Sergio Sardo yesterday.

Latest by Sergio Sardo Sergio Sardo yesterday.

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15 views

Category: Bug Reports

Package Import: Run ID failed - No data imported

Hello, We have an issue regarding a Skyvia package. Name: F1GR_CUSTOMER-UPDATE-last year We observe error on the package update. No success rows added / no error rows either.The last error ....

Created by Mana Olandj Mana Olandj 3 days ago.

Latest by Serhii Muzyka Serhii Muzyka yesterday.

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Category: Bug Reports

Import running non-stop

Good day I have an scheduled import that has been running since yesterday and hasn't completed. Please advise on why this is happening an assist where possible. Please see attachment ....

Created by Janene Janene 2 days ago.

Latest by Mariia Zaharova Mariia Zaharova 2 days ago.

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20 views

Category: Bug Reports

Backups not working

Hi support,   We created a backup branch earlier. But previously we had a few backups created on the production but from Dec2022 we can see the backups are not ....

Created by marco prisco marco prisco 6 days ago.

Latest by Serhii Muzyka Serhii Muzyka 5 days ago.

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25 views

Category: Bug Reports

Issue connecting to SQL Server through Agent

Hey I get this when I test a SQL Server connection in Skyvia going through the agent. Any thoughts on what could be causing this? The agent looks fine.   ....

Created by Robert Dennis Robert Dennis 2 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 5 days ago.

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23 views

Category: Bug Reports

Tables in SugarCRM erroring out in Skyvia - Accounts, Meetings, and Contacts tables

I am trying to pull data out of SugarCRM and some tables I have no issues pulling but Accounts gives me the following error - Unexpected SugarType 'e38-time-saver'.  Meetings table ....

Created by Alexey Temkin Alexey Temkin 08 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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Category: Bug Reports

Follow Up On Error With The Substring Expression

Good day . After I had made the change  on the Incident description to slice the charactors , I'm still seeing the error "The data was truncated.   Column name: 'Incident ....

Created by Janene Janene 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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4
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174 views

Category: Bug Reports

packgeID appears repeat

In the folder below the same packgeID appears repeat https://app.skyvia.com/#/76069/objects?type=package&folder=1987 https://app.skyvia.com/#/76069/packages/200065  ....

Created by Gabriel Longarai Gabriel Longarai 27 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 2 weeks ago.

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21 views

Category: Bug Reports

Replication package failure: Zoho CRM --> Snowflake

Hi, Skyvia team. One of our existing packages that has been running successfully for months encountered an error this morning when a team member renamed a field in the source ....

Created by John Crain John Crain 2 weeks ago.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 2 weeks ago.

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26 views

Category: Bug Reports

Unable to Connect to NetSuite using OAuth 2.0 authentication per instructional document

I am trying to connect to my NetSuite Sandbox in order to test using Skyvia for the first time. Following the directions from the NetSuite V2 (REST) (skyvia.com) document I get to the ....

Created by Kevin Morton Kevin Morton 2 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 2 weeks ago.

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1
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13 views

Category: Bug Reports

Error With The Substring Expression

Hi  I'm getting an error for the below expression. Please help with the correct syntax/expression :Cannot parse the expression "SUBSTRING(,1,200) ". The expression was not valid, or there is an ....

Created by Janene Janene 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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14 views

Category: Bug Reports

Skyvia Is Jammed

Good day  My Skyvia schedule run seems to be stuck I also observed that the last time it ran was on 04 January 2023. When I opened the import today, ....

Created by Janene Janene 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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3
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116 views

Category: Bug Reports

Import - Delete Account records- all records failed with exeption

An unknown exception has occurred.   0015q000007aRN1AAM   An unknown exception has occurred.       I exporter a SDFD Account object, and i want delete all Account Object recordos ....

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69 views

Category: Bug Reports

Zoho People Projects not populating Project Manager / Project Head

Currently Skyvia is creating a table with the columns "ProjectManager" and "ProjectManagerName" but these are always null. The API call: http://people.zoho.eu/people/api/timetracker/getprojects?assignedTo=all&projectStatus=all returns JSON with the following entries: "projectManagers": , "projectHead": ....

Created by Robert Boltman Robert Boltman 4 weeks ago.

Latest by Serhii Muzyka Serhii Muzyka 4 weeks ago.

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3
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62 views

Category: Bug Reports

A replication fails without erros

Dear, I've set up a replication job between jira (cloud) and bigquery. This execution fails but i'm not getting an error message. The job info: https://app.skyvia.com/#/102611/packages/201511/debug could you tell me ....

Created by Maxime Passenier Maxime Passenier 03 January 2023.

Latest by Mariia Zaharova Mariia Zaharova 05 January 2023.

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110 views

Category: Bug Reports

Google Analytics to BigQuery

Hello,I am trying to pull google analytics data into BigQuery. I beleive I have successfully limited the number of dimensions and metrics. But when I go to load the data ....

Created by Riley Unsicker Riley Unsicker 04 January 2023.

Latest by Mariia Zaharova Mariia Zaharova 04 January 2023.

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5
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392 views

Category: Bug Reports

Unable to load data into Snowflake using Connector

We have tried importing data from Azure SQL and CSV file and keep getting an ERROR 16 and failed load. Can you please help debug? We have checked all permissions ....

Created by anastasiya.tretyak anastasiya.tretyak 09 November 2022.

Latest by Serhii Muzyka Serhii Muzyka 22 December 2022.

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