Bug Reports

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Category: Bug Reports

Integration failure

Hi, we have been having issues with our Skyvia integration. The daily integration run has been failing - see attached image. The data source is Salesforce and the query is ....

Created by Melissa Marshall Melissa Marshall 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov yesterday.

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7
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20 views

Category: Bug Reports

Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'.

Been getting this error all day.  Please help.  None of my integrations are working. Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'. ....

Created by Burke Autrey Burke Autrey 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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Category: Bug Reports

Error message

I keep getting this error message: Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'.   Can you help ASAP? ....

Created by Wilson Chan Wilson Chan 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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3 views

Category: Bug Reports

If Null, Then 0 for required field

Hi, I have a "required field" and sometimes NULL values can be assigned to it. So I need to write an expression like IF NULL, THEN 0.   This expression ....

Created by Korhan Mulcar Korhan Mulcar 2 weeks ago.

Latest by Korhan Mulcar Korhan Mulcar 2 weeks ago.

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Category: Bug Reports

(400) Bad Request on a package (first time i have error)

Hi,  I see differents reasons to 400 bad request on your support so i want to be sure what it is : on the package https://app.skyvia.com/#/packages/70016 i have the message  "An ....

Created by Laurent Michel Laurent Michel 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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3
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12 views

Category: Bug Reports

Quickbooks (429) Too Many Requests.

Hi - I saw the other Question and reviewed the Quickbooks API throttling notice which says you can't have more than 10 simultaneous requests.  So, my integration package has 9 ....

Created by Burke Autrey Burke Autrey 4 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 weeks ago.

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2
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5 views

Category: Bug Reports

Exception Timeout

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Created by Alex Burdine Alex Burdine 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 4 weeks ago.

0
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4 views

Category: Bug Reports

New users not getting invite email

When I add a new user, they are not getting an invition email or any way to initially login.  If they try to do a password reset, they never get ....

Created by Justen Hollis Justen Hollis 4 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 weeks ago.

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Category: Bug Reports

Payment Upsert

Hi, We are trying to upsert Payment records to Salesforce but we get Contact: ID value of incorrect type error. We are using PaymentID as external Id for Payments. Contact is ....

Created by Korhan Mulcar Korhan Mulcar 4 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 weeks ago.

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1
answers
7 views

Category: Bug Reports

How to restore the data skyvia to Jira cloud

i'm trying to restore my data skyvia to Jira cloud but projects are restored successfully but issues are not stored it's showing error. ....

Created by koteswararao p koteswararao p 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 4 weeks ago.

0
votes
1
answers
8 views

Category: Bug Reports

Target data sync

Hello,We truncated the source SQL table which left 4959 rows of data.  I re-ran the sync, but the target SQL table still had 163536 rows of data when I ran ....

Created by Troy Theobald Troy Theobald 4 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 weeks ago.

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votes
1
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5 views

Category: Bug Reports

import to zendesk

Hi again,When trying to import Name and email to zendeskI get error : "The value of the column DomainNames has incorrect JSON format" I can see in the errors csv that ....

Created by Amit Bareket Amit Bareket 5 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 5 weeks ago.

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1
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8 views

Category: Bug Reports

"Calls" are not linked to records in SFDC + status incorrect

Hello, I am working on a Zoho CRM to Salesforce synchronization. We have successfly importer Calls from Zoho to Salesforce's Task. But Call are not related to any Contact, Lead ....

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5
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34 views

Category: Bug Reports

Error synchronising Jira with MySQL

Hi support, I'm trying to synchronize all about issues from Jira to MySQL. The sychronization begins well, but after some minutes, I receive this error: "Connection settings are invalid. Please ....

Created by Darwinex Tradeslide Darwinex Tradeslide 16 April 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 13 May 2019.

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1
answers
10 views

Category: Bug Reports

Issue inviting users

Hi    I've been trying to invite it_support@optimove.com to our account but they have not received any invite. They checked their spam folders too.   We want to upgrade our account but ....

Created by Yoni Barzilay Yoni Barzilay 29 April 2019.

Latest by Mariia Zaharova Mariia Zaharova 02 May 2019.

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1
answers
13 views

Category: Bug Reports

Google sheets query - refresh is now blanking / erasing the whole sheet

Using the query, have adjusted the setting to "use the current cell" for the location of the refresh so that I could enable some additional fields / equations on the ....

Created by Stew Stremel Stew Stremel 17 April 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 18 April 2019.

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6
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28 views

Category: Bug Reports

internal error - on integration run

Hi,   Why do I get internal  erro on hubspot integration when trying to get hubspot's engagemants table.   Thanks ....

Created by Assaf Eisenstein Assaf Eisenstein 26 March 2019.

Latest by Assaf Eisenstein Assaf Eisenstein 03 April 2019.

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4
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17 views

Category: Bug Reports

SyntaxError: Unexpected Token: ᯡ

I have a Google Sheet connected via Skyvia to Quickbooks Online that has been working great for 4 months, but it has suddenly stopped working. Now, whenever I click Skyvia ....

Created by Jim OLeary Jim OLeary 24 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 03 April 2019.

0
votes
1
answers
11 views

Category: Bug Reports

Issues syncing data from local SQL to Azure SQL

Hello, We are trying to demo your product and it is failing the initial sync with error ;"3849";"i";"Cannot insert the value NULL into column 'CustNum'. Out goal is to sync ....

Created by Troy Theobald Troy Theobald 28 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 01 April 2019.

0
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2
answers
23 views

Category: Bug Reports

Netsuite Backup

Hi We are busy testing the skyvia netsuite backup service but i am unable to connect, i get the following error messagewhen trying to connect "Two-Factor Authentication required"I have disabled ....

Created by Gaven Bouwer Gaven Bouwer 21 March 2019.

Latest by Gaven Bouwer Gaven Bouwer 28 March 2019.

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