Bug Reports

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55 views

Category: Bug Reports

Channel is Disconnected

Channel disconnected error for 1.5 hours now. This is a production environment and is affecting our entire customer service team. ....

Created by Bob James Bob James 21 January 2022.

Latest by C.J. Land C.J. Land 21 January 2022.

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1
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39 views

Category: Bug Reports

Error: Method not found: 'Void Devart.Common.DbLoader.Close(Boolean)'.

Hi there, I am getting an error while trying to sync data with a SQL server through an agent. Can you pls advise how I can resolve the error Method not ....

Created by Gleb Samsonov Gleb Samsonov 07 January 2022.

Latest by Olena Romanchuk Olena Romanchuk 12 January 2022.

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1
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56 views

Category: Bug Reports

Unable to map to Sendgrid Custom Fields

Hello, I'm trying to make a new package for importing contacts from Salesforce to Sendgrid.I can see the mapping does not show all SendGrid fields ....

Created by Vivo Ent Vivo Ent 10 January 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 11 January 2022.

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2
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82 views

Category: Bug Reports

The remote server returned an error: (401) Unauthorized. Only for New Run time

Salesforce to Dynamics -  Run Id 77476856I have started to get errors when running packages:The remote server returned an error: (401) Unauthorized.I have been running the same packages fine but ....

Created by Pete Willis Pete Willis 03 January 2022.

Latest by Mariia Zaharova Mariia Zaharova 10 January 2022.

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2
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78 views

Category: Bug Reports

Scheduled jobs no longer running after reaching data integration limit

On 12/23 we reached our plan's data integration record limit of 500K.  From that point it should charge us 0.06 per additional 1000 records, but it appears that the job ....

Created by Chris Clements Chris Clements 28 December 2021.

Latest by Chris Clements Chris Clements 28 December 2021.

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1
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57 views

Category: Bug Reports

Cancel Package does not work

We have a server migration this morning, I see 7 jobs «running for two days». I clicked cancel for these jobs, for the last hour it says «canceling». These are ....

Created by PubliBike Webmaster PubliBike Webmaster 28 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 28 December 2021.

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1
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57 views

Category: Bug Reports

All our snapshots and schedules backups are missing

Hi,   For some reason, all out snapshots and scheuled backups are missing from the system - please advise ASAP   Thank you, David ....

Created by David Mizrahi David Mizrahi 27 December 2021.

Latest by Olena Romanchuk Olena Romanchuk 28 December 2021.

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3
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97 views

Category: Bug Reports

Google Sheet Extension not working

I primary run queries through Google Sheets extension. The past week it is nearly impossible to Refresh the data as it take over 5 minutes to retrieve the data that ....

Created by Heidi Ellis Heidi Ellis 19 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 21 December 2021.

0
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66 views

Category: Bug Reports

Log4j Vulnerability?

What is your response to the log4j vulnerability please? thank you  ....

Created by Annie Gibbons Annie Gibbons 20 December 2021.

Latest by Olena Romanchuk Olena Romanchuk 21 December 2021.

0
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1
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88 views

Category: Bug Reports

Shopify connector is not working

Shopify Connection is not working. A popup opened but then nothing will happend. I tried to create a private app on shopify and tried to manually enter token code but ....

Created by Naveen Kumar Naveen Kumar 17 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 20 December 2021.

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1
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74 views

Category: Bug Reports

Error Connection direct - Error 26

Goog afternoon, i have a problem when i test my SQL connector to SalesForce. I get the following message. A network-related or instance-specific error occurred while establishing a connection to ....

Created by Jorge Morales Jorge Morales 14 December 2021.

Latest by Olena Romanchuk Olena Romanchuk 16 December 2021.

0
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1
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66 views

Category: Bug Reports

Skyvia Query issue

Hi! I'm trying to export Magento data to data studio but with the direct connection it doesn't work, is way too slow, I can't handle it.    I'm trying with ....

Created by Justin Schoen Justin Schoen 14 December 2021.

Latest by Olena Romanchuk Olena Romanchuk 16 December 2021.

0
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1
answers
54 views

Category: Bug Reports

Creating a new package, updating an existing package, or running a query fails connecting to SQL

When I attempt to update an existing package, create a new package, or create a new SQL query that connects to our SQL database I get the following error: A ....

Created by Ken Banks Ken Banks 13 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 15 December 2021.

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3
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76 views

Category: Bug Reports

Unable to load DLL 'sqlite3'

We're getting this error message on a handful of replication packages.  Not sure of any pattern, but I;m assuming this is a Skyvia internal use of sqlite. ....

Created by API User Reporting API User Reporting 14 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 15 December 2021.

0
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1
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202 views

Category: Bug Reports

Agent that Connects to SQL Server is Failing to Connect

Hi, I'm testing a proof of concept implementation of Skyvia's Salesforce - SQL Server synchronization capability. As part of this I've downloaded and configured an agent on a machine that sits ....

Created by Sean Canny Sean Canny 10 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 13 December 2021.

0
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1
answers
63 views

Category: Bug Reports

Scheduled backup not firing

I am trying to set up scheduled backups from Zendesk. It appears that the schedule is set, and I click save. But the backup never fires. If I check setting ....

Created by William Bailey William Bailey 07 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 08 December 2021.

0
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1
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67 views

Category: Bug Reports

Redshift SSH Connection Error

Hi, I am having connection error while trying to connect to RedShift cluster in a private subnet via SSH tunnel. Verified the SSH tunnel works perfectly fine from my local ....

Created by Sree P Sree P 02 December 2021.

Latest by Olena Romanchuk Olena Romanchuk 06 December 2021.

0
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1
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46 views

Category: Bug Reports

Conversion Overflow Error

When trying to access a table in SQL server with a particular field that has like 30 digits after the decimal point, it prompts the error indicated Pkg: Bitty_export_Syndicate_Detail RUN ....

Created by Rodrigo Fritis Rodrigo Fritis 02 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 03 December 2021.

0
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8
answers
171 views

Category: Bug Reports

Backup Service (SLACK) failing

Hi, added a new service to the backups  fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already ....

Created by Paul Jacques Paul Jacques 17 May 2021.

Latest by Paul Jacques Paul Jacques 03 December 2021.

0
votes
1
answers
72 views

Category: Bug Reports

SQL query extremely slow

Hello, When I run the following query against the Zendesk db, it executes almost immediately: SELECT * FROM ticket WHERE Id =382013   However the following queries hang for 30+ ....

Created by Dave Garofalo Dave Garofalo 29 November 2021.

Latest by Olena Romanchuk Olena Romanchuk 01 December 2021.

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