Bug Reports

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Category: Bug Reports

Data Import Issues

When we ran an import job; system quits after processing more than 50%.  Then it throws an error message that File is not found. We were able to run the same file ....

Created by MannKind Guide MannKind Guide 19 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 20 September 2019.

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6
answers
102 views

Category: Bug Reports

Batch Size = 1. Bulk API limits overran.

Dear Support, we got the problem today, that we ran over bulk API limits (10.000) on PROD environment after starting the skvia package https://app.skyvia.com/#/packages/78591 I checked the logs on environment and ....

Created by Alexander Strakhov Alexander Strakhov 09 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 16 September 2019.

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2
answers
53 views

Category: Bug Reports

External ID Column drop-down list is blank

Hi- I'm trying to import records from a CSV file to a "junction" object in Salesforce.  This junction object has 2 parents.  I'm trying to use the External ID Column ....

Created by Dan Hardy Dan Hardy 07 September 2019.

Latest by Mariia Zaharova Mariia Zaharova 09 September 2019.

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4
answers
87 views

Category: Bug Reports

Address not reliably transmitting in Shopify --> Salesforce integration

Often the address (Billing and Shipping Address 1 and Address 2) is not transmitted from Shopify to Salesforce. I do see it correctly in Shopify and even via the Query ....

Created by Jens Leweling Jens Leweling 30 August 2019.

Latest by Mariia Zaharova Mariia Zaharova 05 September 2019.

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1
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48 views

Category: Bug Reports

Skyvia error on BigCommerce import with unmodified BC export csv

Hi, When I try to import a csv from sftp to BigCommerce I get errors. The log says "The value of the column CustomFields has incorrect JSON format". The csv ....

Created by Mikael Enroos Mikael Enroos 27 August 2019.

Latest by Mariia Zaharova Mariia Zaharova 27 August 2019.

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6
answers
216 views

Category: Bug Reports

Not getting all Merge Fields of mail chimp in Skyvia

I have three Merge fields in my mailchimp account name as MMERGE 1 / MMERGE2 / MMERGE 3 but I getting only 2 merge fields in my skyvia panel instead  ....

Created by Glenn Laudenslager Glenn Laudenslager 04 August 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 06 August 2019.

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1
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158 views

Category: Bug Reports

HubSpot oAuth several portals

Hello, When connecting HubSpot with oAuth it opens up a new windows to login to HubSpot, then choosing account/portal and the authentication permissions information page comes up. There are no ....

Created by Johnny Josefsson Johnny Josefsson 02 August 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 05 August 2019.

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1
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188 views

Category: Bug Reports

Unable to upgrade - error message consistently being received

We're unable to upgrade our Skyvia data integration service, and would like help on this as soon as humanly possible.When attempting to upgrade the Data Integration portion of your service ....

Created by Michael Harris Michael Harris 29 July 2019.

Latest by Mariia Zaharova Mariia Zaharova 29 July 2019.

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4
answers
184 views

Category: Bug Reports

Bug use external id

Hi,  I duplicate a package and change ftp preprod to ftp prod / It's working well and i have my mapping with external id, https://app.skyvia.com/#/packages/75328  But i run the package ....

Created by Laurent Michel Laurent Michel 22 July 2019.

Latest by Laurent Michel Laurent Michel 23 July 2019.

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14
answers
238 views

Category: Bug Reports

Can't set up incremental updates for a Mailchimp Table

Hello, "The source object 'ListMemberActivities' has a composite primary key and cannot be used when the 'Incremental Updates' check box is selected." This table is 350k+ rows and I need ....

Created by Francois Jacquemart Francois Jacquemart 11 July 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 18 July 2019.

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3
answers
179 views

Category: Bug Reports

FTP locked for 1 file, don't understand

Hi,  On a ftp we have 1 file locked and we cannot deposit a new file to upgrade the csv file, it's ok for mots of our flow but just ....

csv

Created by Laurent Michel Laurent Michel 03 July 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 05 July 2019.

0
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1
answers
176 views

Category: Bug Reports

Integrating FTP to mail chimp

I have create a connection between FTP and Mailchimp account. I have also mapped all the required Source and target Definition but still got below mentioned error:- ErrorDescription;"Email";"ListId" Your merge fields ....

Created by Glenn Laudenslager Glenn Laudenslager 02 July 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 03 July 2019.

0
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1
answers
172 views

Category: Bug Reports

Skyvia to Postgres Timed Out

Skyvia to Postgres connection is timed out... ....

Created by Arpita Dharma Arpita Dharma 28 June 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 01 July 2019.

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7
answers
576 views

Category: Bug Reports

Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'.

Been getting this error all day.  Please help.  None of my integrations are working. Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'. ....

Created by Burke Autrey Burke Autrey 15 June 2019.

Latest by Mariia Zaharova Mariia Zaharova 24 June 2019.

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4
answers
212 views

Category: Bug Reports

Error message

I keep getting this error message: Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'.   Can you help ASAP? ....

Created by Wilson Chan Wilson Chan 14 June 2019.

Latest by Mariia Zaharova Mariia Zaharova 24 June 2019.

0
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1
answers
180 views

Category: Bug Reports

If Null, Then 0 for required field

Hi, I have a "required field" and sometimes NULL values can be assigned to it. So I need to write an expression like IF NULL, THEN 0.   This expression ....

Created by Yeliz Taşkıran Yeliz Taşkıran 19 June 2019.

Latest by Yeliz Taşkıran Yeliz Taşkıran 19 June 2019.

0
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1
answers
215 views

Category: Bug Reports

(400) Bad Request on a package (first time i have error)

Hi,  I see differents reasons to 400 bad request on your support so i want to be sure what it is : on the package https://app.skyvia.com/#/packages/70016 i have the message  "An ....

Created by Laurent Michel Laurent Michel 17 June 2019.

Latest by Mariia Zaharova Mariia Zaharova 18 June 2019.

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3
answers
185 views

Category: Bug Reports

Quickbooks (429) Too Many Requests.

Hi - I saw the other Question and reviewed the Quickbooks API throttling notice which says you can't have more than 10 simultaneous requests.  So, my integration package has 9 ....

Created by Burke Autrey Burke Autrey 03 June 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 05 June 2019.

0
votes
2
answers
187 views

Category: Bug Reports

Exception Timeout

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Created by Alex Burdine Alex Burdine 03 June 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 June 2019.

0
votes
1
answers
138 views

Category: Bug Reports

New users not getting invite email

When I add a new user, they are not getting an invition email or any way to initially login.  If they try to do a password reset, they never get ....

Created by Justen Hollis Justen Hollis 03 June 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 04 June 2019.

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