Bug Reports

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Category: Bug Reports

Service unavailable in Production

Hello, All our syncs are not working since 07:50 AM.Most of the syncs succeed at the time, but apparently the job is not trying to sync again. ....

Created by Grover Skyvia Grover Skyvia 29 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

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28 views

Category: Bug Reports

Package Service is unavailable.

Hi Team, I am getting error 'Service is Unavailble' while running a package for data load in HubSpot, I have the same problem when export hubspot to csv. Last week all ....

Created by Diari ARA Diari ARA 29 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

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74 views

Category: Bug Reports

Service is unavailable issue

Hi Team, I am getting error 'Service is Unavailble' while runninga package for data load in Salesforce. please take it on priority as we are getting delayed for deadlines. Regards, ....

Created by Ibha Gupta Ibha Gupta 29 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 30 June 2020.

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73 views

Category: Bug Reports

merged or deleted company records from Hubspot are not deleted in target

Hi,  I noticed that merged companies are not synced correctly when they are merged:they stay alive in the target without proper mark (there is a field "Merged object IDs"?), such ....

Created by Bart Jonk Bart Jonk 09 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 10 June 2020.

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86 views

Category: Bug Reports

Brian Jones

Hi The import package for Sales Orders from BigCommerce to my CRM does not appear to be working. This has been tested extensivly in develpment and all other similar packages ....

Created by Australian NaturalCare Australian NaturalCare 03 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 05 June 2020.

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Category: Bug Reports

invalid byte sequence for encoding "UTF8" - Postgres

Hi, I am trying to run a Marketing Cloud replicate that writes Postgres, but I got the following error: invalid byte sequence for encoding "UTF8"I already have the unicode option ....

Created by Vitoria Calil Cancado Vitoria Calil Cancado 04 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 05 June 2020.

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37 views

Category: Bug Reports

not showing by db connections

it is not showing db connection even after logon ....

Created by ankush goyal ankush goyal 03 June 2020.

Latest by Mariia Zaharova Mariia Zaharova 03 June 2020.

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33 views

Category: Bug Reports

Need help connecting to MySql server for replicating shipstation

Hi, I am having a hard time in connecting MySQL with shipstation API. Please help. I am getting the error as attached. I need urgent help as I am working ....

Created by Nashra Siddiqui Nashra Siddiqui 31 May 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 01 June 2020.

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Category: Bug Reports

Error during Import Process

Hi, I have a Skyvia account with you guys and we've been doing imports every day since a long time. Happens that i noticed that in the last import that occurred ....

Created by Traffic Traffic 25 May 2020.

Latest by Mariia Zaharova Mariia Zaharova 26 May 2020.

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63 views

Category: Bug Reports

Export to SFTP has been failing

Hi, Our export package to SFTP has been failing for the past 6 days and we have been in touch with the support without any luck. Can someone please get back ....

Created by Ramtin Sohrabian Ramtin Sohrabian 22 May 2020.

Latest by Mariia Zaharova Mariia Zaharova 25 May 2020.

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5
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98 views

Category: Bug Reports

Zoho CRM - Lookup Field User does not work in target Look Up

https://app.skyvia.com/#/44742/packages/93204 For this package for the field owner we try to do the following operation but it does not work.  Owner field - Target Look Up Look Up object  = CustomModule2 result ....

Created by Xavier Attala Xavier Attala 11 May 2020.

Latest by Mariia Zaharova Mariia Zaharova 25 May 2020.

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67 views

Category: Bug Reports

Skyvia restore problems not solved

I'm writing to you because we're experiencing some problems regarding Skyvia restore feature and I do not know what the next steps should be.   I have opened 3 tickets to the ....

Created by Ismael Pérez Laguna Ismael Pérez Laguna 12 May 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 21 May 2020.

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180 views

Category: Bug Reports

Hubspot Contacts object Errors Found Processing Batch update

Hi there, An import sync from our local database that has been working for about a year has suddenly started failing massively. Only 8 records properly update in hubspot, the ....

Created by Grant Furick Grant Furick 20 May 2020.

Latest by Mariia Zaharova Mariia Zaharova 21 May 2020.

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1
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32 views

Category: Bug Reports

113 errors - cache cleared

Hello, Mariia   Many thanks for getting back to me – I tried that, but have the same amount of errors as before.   Any chance you could contact me ....

Created by Seth Wheeler Seth Wheeler 20 May 2020.

Latest by Mariia Zaharova Mariia Zaharova 20 May 2020.

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38 views

Category: Bug Reports

back up running with errors

please can someone contact me about the backups I'm running - they are littered with errors and are unusable. ....

Created by Seth Wheeler Seth Wheeler 19 May 2020.

Latest by Mariia Zaharova Mariia Zaharova 20 May 2020.

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72 views

Category: Bug Reports

Sync and Replication Unreliable

We've reported multiple instances where the Sync and Replication appear unreliable (i.e., some records never sync or are copied from our Salesforce package).  The advice given has been to make ....

Created by Athena Alliance Athena Alliance 15 May 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 19 May 2020.

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81 views

Category: Bug Reports

Unable to connect Mysql in Skyvia

Hi,    We are using Openvpn as a vpn and would like to know why I am facing the error attached while connecting mysql database in skyvia?    ....

Created by Yung Lee Yung Lee 12 May 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 13 May 2020.

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3
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139 views

Category: Bug Reports

Import Taking to long

I have an Import process that is taking to long to complete. The process keeps running and does not give any error. There are only 591 records. My replication process ....

Created by Farmacia Caridad Farmacia Caridad 07 May 2020.

Latest by Mariia Zaharova Mariia Zaharova 12 May 2020.

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1
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101 views

Category: Bug Reports

Zoho CRM | Object 'ActiveUsers' not found.

I am trying to download CSV tables from Zoho CRM, but keep getting this error message: "Object 'ActiveUsers' not found." Please let me know what I need to do to ....

Created by Gustavo Geraldes Gustavo Geraldes 07 May 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 08 May 2020.

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2
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794 views

Category: Bug Reports

Salesforce pull operation error: INVALID_QUERY_LOCATOR: invalid query locator

We keep getting this error  after  INVALID_QUERY_LOCATOR: invalid query locator   when we run a sunch package for the Campaign Members object. we have 965K records in Salesforce. It transferred 599K the first ....

Created by Sunil Ciszewski Sunil Ciszewski 06 May 2020.

Latest by Sunil Ciszewski Sunil Ciszewski 07 May 2020.

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