Bug Reports

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173 views

Category: Bug Reports

Query Builder Error Message

Hi, I am trying to build a query using Query Builder, but am getting an error message:  SELECT AcctSeed__Account__r.Name, Advertiser__r.Name, AcctSeed__Cash_Receipt__r.Name ^ ERROR at Row:1:Column5 Didn't understand relationship 'Advertiser__r' in ....

Created by Jennifer Good Jennifer Good 20 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 21 December 2022.

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votes
4
answers
182 views

Category: Bug Reports

Returning is not working. And the package also takes a lot of time in Queued state

We have a created an import package. Source is from SFDC & target is Zoho One CRM. We are using Returning feature to get back Zoho ID in Salesforce. We ....

Created by Michael Reilly Michael Reilly 16 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 20 December 2022.

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votes
5
answers
191 views

Category: Bug Reports

Missing field when importing Subscriptions data from ChargeBee through Skyvia

Hi, I created a package to import some of ChargeBee tables into BigQuery. I used the Chargebee connector. In the Subscriptions source I am missing a field called "custom_fields". I'm ....

Created by Shmulik Kaplan Shmulik Kaplan 08 December 2022.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 19 December 2022.

0
votes
1
answers
153 views

Category: Bug Reports

Time out error salesforce not able to reach skyvia URL

we are not able to fetch data from only one external object. getting time out error when salesforce tried to reach external system URL. please find below screenshot for more ....

Created by ist.sfadmin ist.sfadmin 16 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 17 December 2022.

0
votes
1
answers
159 views

Category: Bug Reports

Incident Truncate Fix

Hi I'm trying to slice off the first 200 characters on the Mapping Definition and disregard the rest for the Incident Description. Can you please give me  the syntax ....

Created by Janene Janene 14 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 15 December 2022.

0
votes
2
answers
20 views

Category: Bug Reports

Failing Packages without Error messages

Hello,  I have an import package that has failed multiple times without an error message and only showing the state "Failed". Could you please investigate these failures and give more ....

Created by Denzil Gomes Denzil Gomes 12 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 14 December 2022.

0
votes
3
answers
157 views

Category: Bug Reports

Use Returning Not Working

I have an import package that is running, with 'Use returning' set. Upon testing, I can see that it is mostly functioning as expected. However, there are some records that ....

Created by Anthony Bright Anthony Bright 12 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 12 December 2022.

0
votes
1
answers
5 views

Category: Bug Reports

Zoho People - Projects / Jobs / Timelogs retrieved for current user only

The Zoho People connector isn't pulling back all Projects, Jobs and Timelogs, just the ones associated with my Zoho People account. I'm an admin user of Zoho People so can ....

Created by Robert Boltman Robert Boltman 12 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 12 December 2022.

0
votes
1
answers
7 views

Category: Bug Reports

Error for Custom Field SugarCRM

Hello,   We also have a custom field in Sugar on the Meetings module that is throwing an error when we try to setup an import job using that object. ....

Created by Shad Mickelberry Shad Mickelberry 09 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 12 December 2022.

0
votes
2
answers
220 views

Category: Bug Reports

When adding SugarCRM's Contacts or Accounts to an import package, getting Unexpected SugarType

I create a connection to SugarCRM 12.2 (the latest available version). When I tried to use Account or Contact as Target Definition in Task Editor, I have the error "Unexpected ....

Created by sylvain.plancon sylvain.plancon 16 November 2022.

Latest by Mariia Zaharova Mariia Zaharova 09 December 2022.

0
votes
7
answers
26 views

Category: Bug Reports

Can't create synchronisation task (MS SQL db and Jira Service Management)

Dear support team, we are currently testing Skyvia for transferring/synchronising data between our selfhosted MS SQL data base and the Atlassian Cloud (Jira Service Management). When I try to set up ....

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Created by Thomas Balasch Thomas Balasch 29 November 2022.

Latest by Mariia Zaharova Mariia Zaharova 08 December 2022.

0
votes
1
answers
17 views

Category: Bug Reports

"An error has happened during the application run. See exception log for details."

I am currently trying to execute a replication package that would create my products table of 16k records from Magento on my sql server datbase as destination.  The package runs ....

Created by Mohammed Ahmed Mohammed Ahmed 06 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 07 December 2022.

0
votes
1
answers
11 views

Category: Bug Reports

The data was truncated : Column name: 'Other description'

Hi.    I have extracted a csv file for failing inserts into salesforce. However , I'm receiving an errror saying "The data was truncated.   Column name: 'Other description'   Do you ....

Created by Janene Janene 06 December 2022.

Latest by Serhii Muzyka Serhii Muzyka 06 December 2022.

0
votes
1
answers
169 views

Category: Bug Reports

SFTP Connection Attempt Failed

Error Message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond  Actually, ....

Created by Amol Gharat Amol Gharat 05 December 2022.

Latest by Yevheniia Bilotserkovska Yevheniia Bilotserkovska 06 December 2022.

0
votes
1
answers
9 views

Category: Bug Reports

Redundant Columns in SQL Table Error

Hello!  We are currently receiving this error below on one of our replication packages. There is only one column with this name in our dbo.Contact table. Additionally, I am unable ....

Created by Sam Myers Sam Myers 02 December 2022.

Latest by Mariia Zaharova Mariia Zaharova 05 December 2022.

0
votes
3
answers
225 views

Category: Bug Reports

Scheduled Job duplicate runs

We have had an issue of a scheduled import package running an additional time on top of the scheduled time.  Please see below how our job has been scheduled at ....

Created by Skyvia Integration Skyvia Integration 31 October 2022.

Latest by Serhii Muzyka Serhii Muzyka 01 December 2022.

0
votes
1
answers
15 views

Category: Bug Reports

Woocommerce connector The remote server returned an error: (401) Unauthorized.

I am trying to create a connection with woocommerce and it is impossible. There is a 401 error. If with the same customer key and customer secret I can create ....

Created by stephane dereynal stephane dereynal 30 November 2022.

Latest by Serhii Muzyka Serhii Muzyka 01 December 2022.

0
votes
1
answers
16 views

Category: Bug Reports

The column delimiter for column "Incident description" was not found.

Hi , I'm geting an error that says "The column delimiter for column "Incident description" was not found." This happens on a schedule run that inserts data into our salesforce ....

Created by Janene Janene 30 November 2022.

Latest by Serhii Muzyka Serhii Muzyka 01 December 2022.

0
votes
5
answers
32 views

Category: Bug Reports

Salesforce & NetSuite backup

Hi, We have recently renewed our subscription. It seems that the autoclean got toggled back to "off" & we are somehow using 255GB (see attached image),  Also anything before Nov. 14 ....

Created by David Mizrahi David Mizrahi 28 November 2022.

Latest by Serhii Muzyka Serhii Muzyka 29 November 2022.

0
votes
1
answers
14 views

Category: Bug Reports

A task was canceled. ERROR FOR OUR PACKAGE

Hi ,   This morning when I checked our package I have receieved this error message "A task was canceled. " can you please let me know what exactly is ....

Created by hmusthyala hmusthyala 25 November 2022.

Latest by Mariia Zaharova Mariia Zaharova 29 November 2022.

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