Bug Reports
Category: Bug Reports
New runtime leads to CSV file with invalid content or structure error
We have activated the new runtime via the checkbox "Use new runtime" for a package that uses a SFTP connection. This package is used to import data from a CSV-File on ....
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Category: Bug Reports
Google sheet Invalid token
Dear Team,We have production critical projects running on google sheet getting data from redshift.We are getting an invalid token error in google sheets. What I believe its more like a ....
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Category: Bug Reports
Zendesk "Ticket" Table Returned Empty
Hello Skyvia team, We hope that you can support us with an issue regarding a csv file export from Zendesk. We noticed that starting some time last week the exports ....
BI Team
Category: Bug Reports
Fix Freshbooks Classic.Payment.GatewayTransaction_ReferenceId field from VARCHAR(11) to VARCHAR(19)
I'm trying to replicate my Payment information from Freshbooks Classic to a MySQL database. I was able to test that out today, but 278 rows failed. When I looked at ....
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Category: Bug Reports
Problem with Asana
https://app.skyvia.com/#/65533/packages/110114/debug Always errors ou saying there is a problem with pagnation ....
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Category: Bug Reports
Google sheets add on issue
Hi, There appears to have been a change to the google sheets add on, and i can no longer access the data using the query i have written, and ....
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Category: Bug Reports
MySql Connection Error
Hola, Estamos teniendo un problema de conexion de db Reporting. El error es alrededor de 1 vez por dia en diferentes horarios. An error occurred with the following error message: ....
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Category: Bug Reports
SQL Connection failure
Hi We have existing packages import and exporting for our CRM to BigCommerce for at least 6 months, but when I attempt to create a new package using the existing ....
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Category: Bug Reports
Import Package: Error Uploading CSV
Hi, I am trying to run a test import package using a manually uploaded dummy csv file however as soon as I select the file to upload it gives the following error ....
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Category: Bug Reports
Issues with SalesForce Connections
Now my Salesforce connected jobs get the following error, every other time they run. The given key was not present in the dictionary. ....
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Category: Bug Reports
Packages failing
Hi, some or all of my packages are failing. Is this a problem on the Skyvia side or specifically with my packages. There is no detail in the log to ....
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Category: Bug Reports
Failed to dispatch error
When I log into Skyvia I am getting the "Failed to dispatch" error on both of my endpoints Can you please look at the earliest ? This was fine yesterday ....
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Category: Bug Reports
Package run seems stuck in Queued state
I tried to run a package yesterday and it is still in a queued state and i can't cancel it. Can you cancel it for me? Run id is 45372208. ....
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Category: Bug Reports
A task was canceled.
Hi Skyvia Support, A number of my import packages have failed to run overnight. They all report the same error: A task was canceled. . Subsequent re-runs of the import packages ....
Jay Ong
Category: Bug Reports
A task was cancelled
Similiar to others I am receiving the above error message on most of my replication packages. Please address as soon as possible. ....
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Category: Bug Reports
A task was canceled.
Package - 1 - SQL to HSI Prod - Accounts - Daily PackageId = 109537 Could you guys please provide more details on why this error is hapenning? Thank ....
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Category: Bug Reports
Log unavailable
We are suddenly experiencing a problem where our logs say "Error""Log unavailable." The package used to work just fine and we haven't made any changes recently. Any suggestions? Thank you. ....
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Category: Bug Reports
Cannot connect to SQL to edit, but package runs fine
I have packages on a daily import cycle. The package runs with no errors and imports data to my SQL Server correctly. However, when I try to edit the package ....
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Category: Bug Reports
Bugs in New Skyvia
Good morning, with new Skyvia in the package overview we cannot see anymore if a package was successful or failed. This is a very important info for monitoring our ....
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Category: Bug Reports
Incorrect string value error for special characters in customer addresses
Hi, I have a sync package that sends Quickbooks Online customers into a MySQL database. I am seeing sync errors for two customers where there are special characters in their ....
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