Bug Reports

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Category: Bug Reports

Shopify connector is not working

Shopify Connection is not working. A popup opened but then nothing will happend. I tried to create a private app on shopify and tried to manually enter token code but ....

Created by Naveen Kumar Naveen Kumar 17 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 20 December 2021.

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35 views

Category: Bug Reports

Error Connection direct - Error 26

Goog afternoon, i have a problem when i test my SQL connector to SalesForce. I get the following message. A network-related or instance-specific error occurred while establishing a connection to ....

Created by Jorge Morales Jorge Morales 14 December 2021.

Latest by Olena Romanchuk Olena Romanchuk 16 December 2021.

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30 views

Category: Bug Reports

Skyvia Query issue

Hi! I'm trying to export Magento data to data studio but with the direct connection it doesn't work, is way too slow, I can't handle it.    I'm trying with ....

Created by Justin Schoen Justin Schoen 14 December 2021.

Latest by Olena Romanchuk Olena Romanchuk 16 December 2021.

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answers
29 views

Category: Bug Reports

Creating a new package, updating an existing package, or running a query fails connecting to SQL

When I attempt to update an existing package, create a new package, or create a new SQL query that connects to our SQL database I get the following error: A ....

Created by Ken Banks Ken Banks 13 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 15 December 2021.

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3
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22 views

Category: Bug Reports

Unable to load DLL 'sqlite3'

We're getting this error message on a handful of replication packages.  Not sure of any pattern, but I;m assuming this is a Skyvia internal use of sqlite. ....

Created by API User Reporting API User Reporting 14 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 15 December 2021.

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Category: Bug Reports

Agent that Connects to SQL Server is Failing to Connect

Hi, I'm testing a proof of concept implementation of Skyvia's Salesforce - SQL Server synchronization capability. As part of this I've downloaded and configured an agent on a machine that sits ....

Created by Sean Canny Sean Canny 10 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 13 December 2021.

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25 views

Category: Bug Reports

Scheduled backup not firing

I am trying to set up scheduled backups from Zendesk. It appears that the schedule is set, and I click save. But the backup never fires. If I check setting ....

Created by William Bailey William Bailey 07 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 08 December 2021.

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1
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24 views

Category: Bug Reports

Redshift SSH Connection Error

Hi, I am having connection error while trying to connect to RedShift cluster in a private subnet via SSH tunnel. Verified the SSH tunnel works perfectly fine from my local ....

Created by Sree P Sree P 02 December 2021.

Latest by Olena Romanchuk Olena Romanchuk 06 December 2021.

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19 views

Category: Bug Reports

Conversion Overflow Error

When trying to access a table in SQL server with a particular field that has like 30 digits after the decimal point, it prompts the error indicated Pkg: Bitty_export_Syndicate_Detail RUN ....

Created by Rodrigo Fritis Rodrigo Fritis 02 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 03 December 2021.

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8
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120 views

Category: Bug Reports

Backup Service (SLACK) failing

Hi, added a new service to the backups  fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already ....

Created by Paul Jacques Paul Jacques 17 May 2021.

Latest by Paul Jacques Paul Jacques 03 December 2021.

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1
answers
28 views

Category: Bug Reports

SQL query extremely slow

Hello, When I run the following query against the Zendesk db, it executes almost immediately: SELECT * FROM ticket WHERE Id =382013   However the following queries hang for 30+ ....

Created by Dave Garofalo Dave Garofalo 29 November 2021.

Latest by Olena Romanchuk Olena Romanchuk 01 December 2021.

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1
answers
28 views

Category: Bug Reports

Foreign key error

 I am replicating QB table to MySQL.  I accidentally replicated the invoice before i replicated the customer containing a new customer record.  Skyvia correctly errored out the invoice load.  I ....

Created by Joel Austin Joel Austin 23 November 2021.

Latest by Olena Romanchuk Olena Romanchuk 26 November 2021.

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1
answers
25 views

Category: Bug Reports

Cannot convert 'string' to 'datetime'

Hi, I am attempting to use the Google Sheets connector to pass date from Google Sheets into Salesforce. I am getting errors about the date fields in the Mapping Definition in Skyvia ....

Created by Thomas Partridge Thomas Partridge 23 November 2021.

Latest by Olena Romanchuk Olena Romanchuk 26 November 2021.

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1
answers
40 views

Category: Bug Reports

Receiving error "An item with the same key has already been added"

I have set up an Upsert operation to push data from a CSV file into Salesforce. When I try to run the package I am getting an error every time ....

Created by Thomas Partridge Thomas Partridge 19 November 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 23 November 2021.

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13
answers
244 views

Category: Bug Reports

Postgresql connection error: The server hello message uses a protocol that was not recognized.

We are facing same issue.   Postgresql connection error: The server hello message uses a protocol that was not recognized. (skyvia.com)   And we have no resolution, also not getting ....

Created by Stephen Thompson Stephen Thompson 12 May 2021.

Latest by Mariia Zaharova Mariia Zaharova 22 November 2021.

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1
answers
24 views

Category: Bug Reports

Replication failure

Recieve an error when running a replication fo our sandbox Salesforce instance with our RDS in AWS. The connection is successful but replication results in an error. ....

Created by Christopher Shainin Christopher Shainin 18 November 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 19 November 2021.

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1
answers
34 views

Category: Bug Reports

Object reference not set to an instance of an object.

I have re-logged in, Cleared Meta data, and tried running the package several times with different filter.  ....

Created by Theodore Hoxie Theodore Hoxie 17 November 2021.

Latest by Theodore Hoxie Theodore Hoxie 17 November 2021.

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1
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36 views

Category: Bug Reports

Salesforce to SQL jobs queued

When I run my packages manually to copy data from Salesforce to SQL I'm noticing the jobs don't run right away. They sit queued for a random period of time. ....

Created by Frank Emerson Frank Emerson 10 November 2021.

Latest by Olena Romanchuk Olena Romanchuk 12 November 2021.

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1
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34 views

Category: Bug Reports

insightly API calls quota exceeded

Dear Support, I am evaluating Skyvia to back up our Insightly data. The backup fails on almost all objects with this message 'insightly API calls quota exceeded. Maximum admitted 10 ....

Created by Eric Le Roux Eric Le Roux 10 November 2021.

Latest by Mariia Zaharova Mariia Zaharova 11 November 2021.

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2
answers
62 views

Category: Bug Reports

Could not load file or assembly - Connecting to Endpoint via Devart.Data.Skyt

Hi Support, I am using the very basic sample provided from the site KB https://docs.skyvia.com/connect/sql-endpoints/ado.net-provider.html But I am running into this error enclose attachment screen cap. Note: I did change ....

Created by Yeo Han Yeo Han 05 November 2021.

Latest by Olena Romanchuk Olena Romanchuk 10 November 2021.

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