Bug Reports
Category: Bug Reports
Query Builder Error Message
Hi, I am trying to build a query using Query Builder, but am getting an error message: SELECT AcctSeed__Account__r.Name, Advertiser__r.Name, AcctSeed__Cash_Receipt__r.Name ^ ERROR at Row:1:Column5 Didn't understand relationship 'Advertiser__r' in ....
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Serhii Muzyka
21 December 2022.
Category: Bug Reports
Returning is not working. And the package also takes a lot of time in Queued state
We have a created an import package. Source is from SFDC & target is Zoho One CRM. We are using Returning feature to get back Zoho ID in Salesforce. We ....
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Serhii Muzyka
20 December 2022.
Category: Bug Reports
Missing field when importing Subscriptions data from ChargeBee through Skyvia
Hi, I created a package to import some of ChargeBee tables into BigQuery. I used the Chargebee connector. In the Subscriptions source I am missing a field called "custom_fields". I'm ....
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Category: Bug Reports
Time out error salesforce not able to reach skyvia URL
we are not able to fetch data from only one external object. getting time out error when salesforce tried to reach external system URL. please find below screenshot for more ....
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Category: Bug Reports
Incident Truncate Fix
Hi I'm trying to slice off the first 200 characters on the Mapping Definition and disregard the rest for the Incident Description. Can you please give me the syntax ....
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Category: Bug Reports
Failing Packages without Error messages
Hello, I have an import package that has failed multiple times without an error message and only showing the state "Failed". Could you please investigate these failures and give more ....
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Serhii Muzyka
14 December 2022.
Category: Bug Reports
Use Returning Not Working
I have an import package that is running, with 'Use returning' set. Upon testing, I can see that it is mostly functioning as expected. However, there are some records that ....
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Serhii Muzyka
12 December 2022.
Category: Bug Reports
Zoho People - Projects / Jobs / Timelogs retrieved for current user only
The Zoho People connector isn't pulling back all Projects, Jobs and Timelogs, just the ones associated with my Zoho People account. I'm an admin user of Zoho People so can ....
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Serhii Muzyka
12 December 2022.
Category: Bug Reports
Error for Custom Field SugarCRM
Hello, We also have a custom field in Sugar on the Meetings module that is throwing an error when we try to setup an import job using that object. ....
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Category: Bug Reports
When adding SugarCRM's Contacts or Accounts to an import package, getting Unexpected SugarType
I create a connection to SugarCRM 12.2 (the latest available version). When I tried to use Account or Contact as Target Definition in Task Editor, I have the error "Unexpected ....
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Category: Bug Reports
Can't create synchronisation task (MS SQL db and Jira Service Management)
Dear support team, we are currently testing Skyvia for transferring/synchronising data between our selfhosted MS SQL data base and the Atlassian Cloud (Jira Service Management). When I try to set up ....
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Category: Bug Reports
"An error has happened during the application run. See exception log for details."
I am currently trying to execute a replication package that would create my products table of 16k records from Magento on my sql server datbase as destination. The package runs ....
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Serhii Muzyka
07 December 2022.
Category: Bug Reports
The data was truncated : Column name: 'Other description'
Hi. I have extracted a csv file for failing inserts into salesforce. However , I'm receiving an errror saying "The data was truncated. Column name: 'Other description' Do you ....
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Serhii Muzyka
06 December 2022.
Category: Bug Reports
SFTP Connection Attempt Failed
Error Message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond Actually, ....
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Category: Bug Reports
Redundant Columns in SQL Table Error
Hello! We are currently receiving this error below on one of our replication packages. There is only one column with this name in our dbo.Contact table. Additionally, I am unable ....
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Category: Bug Reports
Scheduled Job duplicate runs
We have had an issue of a scheduled import package running an additional time on top of the scheduled time. Please see below how our job has been scheduled at ....
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Serhii Muzyka
01 December 2022.
Category: Bug Reports
Woocommerce connector The remote server returned an error: (401) Unauthorized.
I am trying to create a connection with woocommerce and it is impossible. There is a 401 error. If with the same customer key and customer secret I can create ....
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Serhii Muzyka
01 December 2022.
Category: Bug Reports
The column delimiter for column "Incident description" was not found.
Hi , I'm geting an error that says "The column delimiter for column "Incident description" was not found." This happens on a schedule run that inserts data into our salesforce ....
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Serhii Muzyka
01 December 2022.
Category: Bug Reports
Salesforce & NetSuite backup
Hi, We have recently renewed our subscription. It seems that the autoclean got toggled back to "off" & we are somehow using 255GB (see attached image), Also anything before Nov. 14 ....
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Serhii Muzyka
29 November 2022.
Category: Bug Reports
A task was canceled. ERROR FOR OUR PACKAGE
Hi , This morning when I checked our package I have receieved this error message "A task was canceled. " can you please let me know what exactly is ....
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