Bug Reports

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Category: Bug Reports

Salesforce cannot connect. Error received from the external system: 503: The service is unavailable.

ui.services.connection.api.PartnerConnectionException: EXTERNAL_OBJECT_EXCEPTION: An error occurred while connecting to the external system. Please try again, or contact your administrator. Error received from the external system: 503: The service is unavailable. ....

Created by Bob James Bob James 11 March 2022.

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Category: Bug Reports

Error received from the external system: 503: The service is unavailable.

Error received from the external system: 503: The service is unavailable. - Production environment / connection to Salesforce. ....

Created by Bob James Bob James 10 March 2022.

Latest by Bob James Bob James 10 March 2022.

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Category: Bug Reports

Cancel Package does not work

Several jobs are hanging since 4pm, three hours later, they still did not compete. We have small jobs, that take between 6 seconds (700 records) and 3 minutes (6000 records), ....

Created by PubliBike Webmaster PubliBike Webmaster 09 March 2022.

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Category: Bug Reports

shopify database replication failing

I have made sevral attempts to replicate our shopify database and the last two tries gave us an error. 'd14589d7fbf19f9e2ec152f61fe0f081' was not recognized as a valid Int64: how do we ....

Created by Greg Reimche Greg Reimche 02 March 2022.

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Category: Bug Reports

Connection setup issues

I have setup and resetup connections to PipeDrive.com to export or import data within that system.  I have configured each time the connection to "use custom fields" but it is ....

Created by Jeff Richter Jeff Richter 25 February 2022.

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Category: Bug Reports

Notifications and alerts for my backups haven't been sent for 1 week

My backup notifications and alerts stopped coming to my mailbox since 2/11/2022. Why aand can we fix this please?  ....

Created by Jim Kowalski Jim Kowalski 18 February 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 23 February 2022.

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126 views

Category: Bug Reports

Can Not Change Public Query

Having been able to edit and save reports previously I now find myself unable to save changes to existing reports and getting the message that I "Can not change public ....

Created by Ross woodward Ross woodward 07 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 09 February 2022.

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37 views

Category: Bug Reports

Package has been stuck

Hi, The package no 154162 keeps getting stuck and consumes large number of API calls from Salesforce to a point that all other integrations keep failing. For the 3rd time ....

Created by Ramtin Sohrabian Ramtin Sohrabian 08 February 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 09 February 2022.

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65 views

Category: Bug Reports

Active Runs are not showing

Hi, It been a couple of weeks that we are unable to see the packages that are running in the "Active Run" section. Is there a reason that these are ....

Created by Ramtin Sohrabian Ramtin Sohrabian 12 January 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 09 February 2022.

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Category: Bug Reports

Cannot Run Packages or Control Flows

Clicling Run for Packages and Control Flows does not work. Please advise ....

Created by David Mayer David Mayer 03 February 2022.

Latest by Olena Romanchuk Olena Romanchuk 07 February 2022.

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53 views

Category: Bug Reports

Synchronization Delete not working

The Skyvia documentation says the synchronization supports deletes on one side, but I've tested it, and it's not working.  I sync between Harvest and SQL, but deleting a record in ....

Created by Rob Moulton Rob Moulton 01 February 2022.

Latest by Rob Moulton Rob Moulton 04 February 2022.

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Category: Bug Reports

Waiting for weeks with no response

Hello, we've not received any response from you for weeks. An employee left the company and we need to change our Skyvia login. However, when following your password policies exactly, ....

Created by Michael Macks Michael Macks 02 February 2022.

Latest by Olena Romanchuk Olena Romanchuk 03 February 2022.

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57 views

Category: Bug Reports

Server did not respond within the specified timeout interval

I am getting errors on my data base syncs with SFDC - it has caused bmy database to error out and clear all records because nothing is pushing. Please help!! ....

Created by Robert K Robert K 31 January 2022.

Latest by Olena Romanchuk Olena Romanchuk 03 February 2022.

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43 views

Category: Bug Reports

Admin account

Hi I have a  account where I am a member and we would like to share a workspace with new users. Since I am just a member I cannot add ....

Created by Jonas Hagberg Jonas Hagberg 21 January 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 25 January 2022.

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34 views

Category: Bug Reports

URGENT - Service is unavailable

Hi, Since this morning we have been getting "Service Unavailable" when we try to run the packages. This is an urgent ticket as we have 3 projects reliant on this. ....

Created by Ramtin Sohrabian Ramtin Sohrabian 25 January 2022.

Latest by Mariia Zaharova Mariia Zaharova 25 January 2022.

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102 views

Category: Bug Reports

CHANNEL IS DISCONNECTED!!!! CRITICAL

There is a MAJOR PLATFORM ISSUE GOING ON RIGHT NOW. ....

Created by C.J. Land C.J. Land 21 January 2022.

Latest by Frank Emerson Frank Emerson 22 January 2022.

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57 views

Category: Bug Reports

Salesforce connection error

Hello,   For the package below I went to update the mapping but I am getting an error when trying to connect to Salesforce. I am getting a message of ....

Created by Shad Mickelberry Shad Mickelberry 21 January 2022.

Latest by C.J. Land C.J. Land 21 January 2022.

2
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51 views

Category: Bug Reports

Channel is Disconnected

Channel disconnected error for 1.5 hours now. This is a production environment and is affecting our entire customer service team. ....

Created by Bob James Bob James 21 January 2022.

Latest by C.J. Land C.J. Land 21 January 2022.

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28 views

Category: Bug Reports

Error: Method not found: 'Void Devart.Common.DbLoader.Close(Boolean)'.

Hi there, I am getting an error while trying to sync data with a SQL server through an agent. Can you pls advise how I can resolve the error Method not ....

Created by Gleb Samsonov Gleb Samsonov 07 January 2022.

Latest by Olena Romanchuk Olena Romanchuk 12 January 2022.

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30 views

Category: Bug Reports

Unable to map to Sendgrid Custom Fields

Hello, I'm trying to make a new package for importing contacts from Salesforce to Sendgrid.I can see the mapping does not show all SendGrid fields ....

Created by Vivo Ent Vivo Ent 10 January 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 11 January 2022.

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