Bug Reports

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Category: Bug Reports

ExternalId Required should not be constraint NOT NULL

We have a Salesforce table that is ExternalId Required, and using replication you are setting the SQL Server table at NOT NULL on this field. Unless we set it to ....

Created by William Bell William Bell 22 December 2020.

Latest by William Bell William Bell 29 December 2020.

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10
answers
87 views

Category: Bug Reports

Unable to get the latest file from Google Drive

I created a package that imports data to Salesforce. It's running fine but today it doesn't get the latest file from Google Drive that I uploaded for import. It contains ....

Created by Nicole De Guzman Nicole De Guzman 18 December 2020.

Latest by Mariia Zaharova Mariia Zaharova 28 December 2020.

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Category: Bug Reports

Issues with sync packages

Hi, the last days i started having issues with my SKyvia packages.. Not sure what's going on but some just stop working. Can you help? ....

Created by Athena Alliance Athena Alliance 21 December 2020.

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11 views

Category: Bug Reports

Package not showing in Monitor tab

I tried running a package. The package doesn't show up in the monitor or Log, and when I try and run it again, I get an error message that the ....

Created by Bo Thompson Bo Thompson 17 December 2020.

Latest by Mariia Zaharova Mariia Zaharova 18 December 2020.

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26 views

Category: Bug Reports

Is Skyvia down?

Hi team,  We can't seem to edit or save any packages today. Each time we attempt to, the blue circle spins forever and doesn't let us progress. Are you facing ....

Created by David Cook David Cook 17 December 2020.

Latest by Mariia Zaharova Mariia Zaharova 18 December 2020.

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3
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34 views

Category: Bug Reports

Unable to modify Import Packages or Connections

Hi Skyvia Support,   I am unable to modify any existing import packages or connections today. I receive the error, 'Failed to dispatch'. Can you please advise? Luckily all import ....

Created by Jay Ong Jay Ong 10 December 2020.

Latest by Jay Ong Jay Ong 17 December 2020.

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3
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24 views

Category: Bug Reports

Error 500

Hi there, Hope you are well, I'm trying to sing up with my business account but keep getting Error 500 after completing customer information page (first that appears). Had to ....

Created by Jarek Borgul Jarek Borgul 12 December 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 16 December 2020.

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4
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31 views

Category: Bug Reports

Salesforce deleted records not being deleted from target database

I have a replication package copying data from Salesforce to an Azure SQL database. Some records that were deleted in Salesforce are still showing up in the SQL database. For ....

Created by Gavin O'Brien Gavin O'Brien 11 December 2020.

Latest by Gavin O'Brien Gavin O'Brien 15 December 2020.

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13 views

Category: Bug Reports

Can't see invoices

When I go to see the invoices in the last month I don't see anything but I believe we should have been charged for last month, please confirm. ....

Created by Marcus Thomas Marcus Thomas 14 December 2020.

Latest by Marcus Thomas Marcus Thomas 14 December 2020.

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11 views

Category: Bug Reports

Failed to dispatch error

I am unable to add any connections - it is returning an error: "Failed to dispatch", blocking me from doing anything.   Thanks! Dave. ....

Created by Dave Wilkinson Dave Wilkinson 10 December 2020.

Latest by Mariia Zaharova Mariia Zaharova 10 December 2020.

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5
answers
50 views

Category: Bug Reports

Issue with Quickbooks Connection

This issue is too frequent with the Quickbooks connection. Every other day the Quickbooks connection breaks and all synchronization packages throw 400 Bad Request Error. The Metadata Cache has been set ....

Created by Jim Hoffman Jim Hoffman 01 December 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 08 December 2020.

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22
answers
145 views

Category: Bug Reports

Package failed: The condition specified using HTTP conditional header(s) is not met.

Hi Skyvia Support,   A number of my import packages have been recently failing with the following error: Package failed: The condition specified using HTTP conditional header(s) is not met.   ....

Created by Jay Ong Jay Ong 19 October 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 08 December 2020.

3
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6
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90 views

Category: Bug Reports

"Role Claim is Missing" error on Google Sheets

Everything was working fine all day and now when I try to refresh my queries through the goodle sheets add on I get this error message saying "Role Claim is ....

Created by Heidi Ellis Heidi Ellis 02 December 2020.

Latest by Heidi Ellis Heidi Ellis 04 December 2020.

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1
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25 views

Category: Bug Reports

Sync error between orgs

Hi, we seem to be running into issues with the Salesforce to Salesforce connection. Sometimes it completes with success but with no messages and sometimes fails with invalid cross reference id. ....

Created by Anita Chawla Anita Chawla 03 December 2020.

Latest by Mariia Zaharova Mariia Zaharova 04 December 2020.

1
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3
answers
21 views

Category: Bug Reports

Role claim is missing

Hi today i have tried to syncronize google sheet with an external table and it giveme an erro "Role claim is missing" what can i do? Thanks ....

Created by Juan Camilo Rivera Juan Camilo Rivera 03 December 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 04 December 2020.

0
votes
1
answers
12 views

Category: Bug Reports

Active Campaign Connection Issues

Keep getting error message 'Remote Name cannot be resolved...' when trying to connect to ActiveCampaign ....

Created by Michael Phelps Michael Phelps 30 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 01 December 2020.

0
votes
1
answers
13 views

Category: Bug Reports

Synchronization issue between Salesforce and Dropbox

Hi Team, We are facing issue with dropbox and salesforce connection through skyvia as we are not receiving records from august. Request you to please help to fix this issue. ....

Created by Avdhesh Bhadoria Avdhesh Bhadoria 30 November 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 30 November 2020.

0
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2
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42 views

Category: Bug Reports

Failed to dispatch - Not able to run a job

Not able to run any jobs .. Getting Failed to dispatch on any of the connections to Salesforce Org from Skyvia  This is cirtical job we need to run daily ....

Created by Poornima Poornima 24 November 2020.

Latest by Poornima Poornima 24 November 2020.

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3
answers
47 views

Category: Bug Reports

Failed to Dispatch - Salesforce and OneDrive Connections (Production)

Hi Support Team, I can see that you have many of these already.  Can I report that we're getting the 'Failed to Dispatch' error for a few of our Skyvia ....

Created by Ability Centre Ability Centre 24 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 24 November 2020.

1
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1
answers
30 views

Category: Bug Reports

Failed to Dispatch - ActiveCampaign

 Not able to connect to ActiveCampaign - 'Failed to dispatch' error.  Please advise.  ....

Created by Michael Phelps Michael Phelps 24 November 2020.

Latest by Mariia Zaharova Mariia Zaharova 24 November 2020.

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