Bug Reports

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Category: Bug Reports

Multiple Packages Failed

 We had awidespread failures of many replication packages starting at about 7am ET yesterday.  It does appear that they are starting to work again as of 4am ET today.  Isd ....

Created by API User Reporting API User Reporting 16 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 April 2020.

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votes
1
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17 views

Category: Bug Reports

Unknown function 'GETUTCDATE'.

Hi I am getting this error when I run the Synchronization between Shopify and my on-premise SQL database:   Unknown function 'GETUTCDATE'.   I using the Skyvia Agent to connect ....

Created by Giovanny Walker Giovanny Walker 16 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 April 2020.

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3
answers
23 views

Category: Bug Reports

Problem on User upload: Target object 'User' does not have column 'UserPermissionsMobileUser'.

Dear support,   I'm getting an error Target object 'User' does not have column 'UserPermissionsMobileUser'. The field is required in tqarget definition and set = false by the constant. The package ....

Created by Alexander Strakhov Alexander Strakhov 02 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 15 April 2020.

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votes
2
answers
18 views

Category: Bug Reports

Wordpress Src

We're getting this error message on Wordpress Connections: https://www.screencast.com/t/ZWfoNJ1m5rA. I've verified the UN / PW work. ....

Created by Marcus Solomon Marcus Solomon 09 April 2020.

Latest by Marcus Solomon Marcus Solomon 13 April 2020.

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3
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Category: Bug Reports

Fields Not Showing For Sync Mapping

On our SF Contact sync, several fields are not showing even though they are available for our SF Contact replication configuration. Example: "General_Coaching_Minutes_Purchased__c" and "Paid_Trade__c" - these are available in ....

Created by Marcus Solomon Marcus Solomon 09 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 13 April 2020.

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6
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36 views

Category: Bug Reports

Cannot create new account

 I am not currently able to open a new account for my company, I just get an error when trying to sign up.    I'm going to https://skyvia.com/backup/jira-backup, clicking sign ....

Created by Colen Shields Colen Shields 03 April 2020.

Latest by Colen Shields Colen Shields 10 April 2020.

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5
answers
30 views

Category: Bug Reports

Sync Issues

I've noticed an issue where records saved very close to the time of sync don't always sync. For example, I saved a Salesforce record at 4/6/2020 10:59 AM.  A sync ran ....

Created by Marcus Solomon Marcus Solomon 06 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 09 April 2020.

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8
answers
30 views

Category: Bug Reports

Field missing from Dynamics CRM

This field does not display: namb_involvement in the contact table.  It is not available in the selection list, and I cannot query it (see attached). But when I use another ....

Created by Chadwick Smith Chadwick Smith 02 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 08 April 2020.

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33 views

Category: Bug Reports

Cannot Make Connection to SFTP

Hello, I have a trouble making a connection to the SFTP Server and am wondering if you can help me.  We have whitelisted the Skyvia IP Address - IP 40.118.246.204.  When ....

Created by Nika Pesic Nika Pesic 26 March 2020.

Latest by Nika Pesic Nika Pesic 06 April 2020.

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1
answers
14 views

Category: Bug Reports

I have not ran any package yet, But if I try to run I am getting an error

I have never ran any package, but if I try to run a package I am getting an error saying. "You have reached a limit of records." Also i am ....

Created by Peter Pollak Peter Pollak 03 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 06 April 2020.

0
votes
1
answers
16 views

Category: Bug Reports

Package Run Failure

I have had a basic package running for almost a year without issue... it syncs our new contacts in Hubspot to Zoho as a lead. It's worked perfect until a ....

Created by Brandon Ramkey Brandon Ramkey 02 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 03 April 2020.

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4
answers
60 views

Category: Bug Reports

Zoho contact push job failing in Skyvia

Zoho contact push job failing in Skyvia. the job is failing with just 4 columns. Record data contact_id Company Name first name last name 100001 GO DDS, CHRISTOPHER S.              test test ....

Created by Byron Byron 25 March 2020.

Latest by Mariia Zaharova Mariia Zaharova 02 April 2020.

0
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1
answers
20 views

Category: Bug Reports

Salesforce Error on Odata connector

We are attempting to use the Skyvia Odata connector.  Seems simple enough.  However, when certain views from the source are added to the schema, we get a validation error in ....

Created by Moyez Thanawalla Moyez Thanawalla 30 March 2020.

Latest by Mariia Zaharova Mariia Zaharova 31 March 2020.

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votes
2
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25 views

Category: Bug Reports

Zoho CRM Source Permission Denied

When i'm adding the Zoho CRM source for the package, it shows permission denied. I had provided the auth Token by logging in. Is there any permissions i need to ....

Created by BI CRM BI CRM 17 March 2020.

Latest by BI CRM BI CRM 26 March 2020.

0
votes
1
answers
14 views

Category: Bug Reports

Typo on "You've been invited" landing page...

When invited to join a Skyvia account, I was presented with the landing page with the text "You're been invited."  This should read "You've been invited."   Please see the ....

Created by Brad Sutter Brad Sutter 25 March 2020.

Latest by Mariia Zaharova Mariia Zaharova 26 March 2020.

0
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10
answers
208 views

Category: Bug Reports

Integration failure

Hi, we have been having issues with our Skyvia integration. The daily integration run has been failing - see attached image. The data source is Salesforce and the query is ....

Created by Melissa Marshall Melissa Marshall 19 June 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 25 March 2020.

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4
answers
35 views

Category: Bug Reports

Frequent QBO Bad Request Error

I've been using Skyvia to connect to QuickBooks Online for over a year now and like the service very much.   But I've been finding that lately most of the ....

Created by Jim OLeary Jim OLeary 19 March 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 25 March 2020.

0
votes
1
answers
14 views

Category: Bug Reports

URGENT - Can't login

Hi, We are still unable to login. This is an urgent matter and the ongoing issues with Skyvia has started affecting our projects and it's a worry.   Runtime Error ....

Created by Ramtin Sohrabian Ramtin Sohrabian 21 March 2020.

Latest by Mariia Zaharova Mariia Zaharova 23 March 2020.

0
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2
answers
22 views

Category: Bug Reports

Replication filters do not work

Hello, One more issue while testing replication. The package was failing with errors like: insert;"insert or update on table ""Ticket"" violates foreign key constraint ""FK_Ticket_Company_CompanyId""";"7932";"2043042877801";"Update/hotfix installation";"Medium";"Closed";"2043063605594";"Portal";"44002089837";"44000002668";"2/9/2020 1:52:22 PM";"2/6/2020 1:18:41 PM";"2/6/2020 ....

Created by Aleksei Volkov Aleksei Volkov 16 March 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 March 2020.

0
votes
1
answers
18 views

Category: Bug Reports

Error details - There is not enough space on the disk.

Nevertheless, we've a new error notification which can't be solved on Salesforce side: Package Name: (Form Data) Advert / NF Print Stop Import Package Id: 92380 Run Id: 34473903 Date: ....

Created by Jasmin Tomahogh Jasmin Tomahogh 17 March 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 March 2020.

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