Bug Reports
Category: Bug Reports
Error synchronising Jira with MySQL
Hi support, I'm trying to synchronize all about issues from Jira to MySQL. The sychronization begins well, but after some minutes, I receive this error: "Connection settings are invalid. Please ....
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Category: Bug Reports
Issue inviting users
Hi I've been trying to invite it_support@optimove.com to our account but they have not received any invite. They checked their spam folders too. We want to upgrade our account but ....
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Category: Bug Reports
Google sheets query - refresh is now blanking / erasing the whole sheet
Using the query, have adjusted the setting to "use the current cell" for the location of the refresh so that I could enable some additional fields / equations on the ....
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Category: Bug Reports
internal error - on integration run
Hi, Why do I get internal erro on hubspot integration when trying to get hubspot's engagemants table. Thanks ....
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Category: Bug Reports
SyntaxError: Unexpected Token: ᯡ
I have a Google Sheet connected via Skyvia to Quickbooks Online that has been working great for 4 months, but it has suddenly stopped working. Now, whenever I click Skyvia ....
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Category: Bug Reports
Issues syncing data from local SQL to Azure SQL
Hello, We are trying to demo your product and it is failing the initial sync with error ;"3849";"i";"Cannot insert the value NULL into column 'CustNum'. Out goal is to sync ....
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Category: Bug Reports
Netsuite Backup
Hi We are busy testing the skyvia netsuite backup service but i am unable to connect, i get the following error messagewhen trying to connect "Two-Factor Authentication required"I have disabled ....
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Category: Bug Reports
Connection Failure due to HTTP 409
Hi there, I'm having a lot of issues with the Skyvia and Google Sheets integrations. Since Tuesday I can't refresh my data. I get multiple errors when I ....
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Category: Bug Reports
SyntaxError: Unexpected token in object literal
We started using the GoogleSheet Add-on today and after doing some queries everything seemed to work okay. I went back in to do a different query and the below error ....
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Category: Bug Reports
Salesforce Data Import Problem Due To Batch Size
Hi, We set up an import task from a CSV file on an FTP into Salesforce. It runs ok, but it produces errors because of apex cpu time error. It ....
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Category: Bug Reports
Google Sheet Add-on
The app is no longer available on Google Sheets? Is this permenant? ....
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Category: Bug Reports
Salesforce large table Synchronization failure with random errors
Hello there.I have a synchronization package that is running for a long time (31hours last run) to initialize the table w/ data on the intial synchronize. It is failing out ....
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Category: Bug Reports
Salesforce synchronization package has been running for 24 hours w/ no records have been processed
Hello there.This package was restarted after a failure (as seen in https://support.skyvia.com/thread/salesforce-large-table-synchronization-failure-with-random-errors/). It has been running now for ~24 hours, and 0 records have been processed.I have no other sync packages ....
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Category: Bug Reports
Integrating Salesforce to Quickbooks - Unable to populate invoice Line rate and quantity fields
Hi There, Use case: Integrating Salesforce to Quickbooks: Salesforce Quickbooks Accounts ....
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Category: Bug Reports
Import job failing without any error message
Hello, I contacted you in the support chat on March 11th from the account sebastien.virtel@acrotec.ch but I still didn't get any reply (apart from we'll be contacting you soon). We ....
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Category: Bug Reports
SkyVia Replication Breaks when Column is Removed from Salesforce Object Being Replicated
Greetings: There is a critical bug in SkyVia Replication with respect to removing columns from a replicated Salesforce object. First off, you should not be automatically adding new object columns to ....
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Category: Bug Reports
Query - google sheet - exception: the coordinates or dimensions of the range are invalid
I have a fairly large query (19k rows) that used to run successfully but is now returning with "exception: the coordinates or dimensions of the range are invalid". The query ....
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Category: Bug Reports
Cannot read property "model" from null.
....sigh. ....
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Category: Bug Reports
Updates...Why does it take so long????
Ever since the issues at the end of Feb/beginning of March, it takes 30 minutes to update my spreadsheets when it used to take 3 or 4. This is really ....
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Category: Bug Reports
Forbidden error in daily jon
We are getting below error sometimes for a daily job from Salesforce to Mailchimp. "An exception has occurred during update operation, the message returned from the provider is: The remote ....
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