Bug Reports

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Category: Bug Reports

Error synchronising Jira with MySQL

Hi support, I'm trying to synchronize all about issues from Jira to MySQL. The sychronization begins well, but after some minutes, I receive this error: "Connection settings are invalid. Please ....

Created by Darwinex Tradeslide Darwinex Tradeslide 16 April 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 13 May 2019.

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1
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133 views

Category: Bug Reports

Issue inviting users

Hi    I've been trying to invite it_support@optimove.com to our account but they have not received any invite. They checked their spam folders too.   We want to upgrade our account but ....

Created by Yoni Barzilay Yoni Barzilay 29 April 2019.

Latest by Mariia Zaharova Mariia Zaharova 02 May 2019.

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1
answers
115 views

Category: Bug Reports

Google sheets query - refresh is now blanking / erasing the whole sheet

Using the query, have adjusted the setting to "use the current cell" for the location of the refresh so that I could enable some additional fields / equations on the ....

Created by Stew Stremel Stew Stremel 17 April 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 18 April 2019.

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6
answers
142 views

Category: Bug Reports

internal error - on integration run

Hi,   Why do I get internal  erro on hubspot integration when trying to get hubspot's engagemants table.   Thanks ....

Created by Assaf Eisenstein Assaf Eisenstein 26 March 2019.

Latest by Assaf Eisenstein Assaf Eisenstein 03 April 2019.

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4
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146 views

Category: Bug Reports

SyntaxError: Unexpected Token: ᯡ

I have a Google Sheet connected via Skyvia to Quickbooks Online that has been working great for 4 months, but it has suddenly stopped working. Now, whenever I click Skyvia ....

Created by Jim OLeary Jim OLeary 24 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 03 April 2019.

0
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1
answers
15 views

Category: Bug Reports

Issues syncing data from local SQL to Azure SQL

Hello, We are trying to demo your product and it is failing the initial sync with error ;"3849";"i";"Cannot insert the value NULL into column 'CustNum'. Out goal is to sync ....

Created by Troy Theobald Troy Theobald 28 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 01 April 2019.

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2
answers
47 views

Category: Bug Reports

Netsuite Backup

Hi We are busy testing the skyvia netsuite backup service but i am unable to connect, i get the following error messagewhen trying to connect "Two-Factor Authentication required"I have disabled ....

Created by Gaven Bouwer Gaven Bouwer 21 March 2019.

Latest by Gaven Bouwer Gaven Bouwer 28 March 2019.

0
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17
answers
80 views

Category: Bug Reports

Connection Failure due to HTTP 409

Hi there, I'm having a lot of issues with the Skyvia and Google Sheets integrations.   Since Tuesday I can't refresh my data.   I get multiple errors when I ....

Created by Melissa Marshall Melissa Marshall 21 February 2019.

Latest by Mariia Zaharova Mariia Zaharova 27 March 2019.

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3
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45 views

Category: Bug Reports

SyntaxError: Unexpected token in object literal

We started using the GoogleSheet Add-on today and after doing some queries everything seemed to work okay. I went back in to do a different query and the below error ....

Created by Robert Robert 18 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 26 March 2019.

0
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3
answers
30 views

Category: Bug Reports

Salesforce Data Import Problem Due To Batch Size

Hi, We set up an import task from a CSV file on an FTP into Salesforce. It runs ok, but it produces errors because of apex cpu time error. It ....

Created by Korhan Mulcar Korhan Mulcar 01 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 25 March 2019.

0
votes
1
answers
13 views

Category: Bug Reports

Google Sheet Add-on

The app is no longer available on Google Sheets? Is this permenant?   ....

Created by Alex Burdine Alex Burdine 21 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 22 March 2019.

0
votes
2
answers
150 views

Category: Bug Reports

Salesforce large table Synchronization failure with random errors

Hello there.I have a synchronization package that is running for a long time (31hours last run) to initialize the table w/ data on the intial synchronize. It is failing out ....

Created by Jacob Widmer Jacob Widmer 26 February 2019.

Latest by Jacob Widmer Jacob Widmer 20 March 2019.

0
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11
answers
190 views

Category: Bug Reports

Salesforce synchronization package has been running for 24 hours w/ no records have been processed

Hello there.This package was restarted after a failure (as seen in https://support.skyvia.com/thread/salesforce-large-table-synchronization-failure-with-random-errors/). It has been running now for ~24 hours, and 0 records have been processed.I have no other sync packages ....

Created by Jacob Widmer Jacob Widmer 26 February 2019.

Latest by Jacob Widmer Jacob Widmer 20 March 2019.

0
votes
1
answers
20 views

Category: Bug Reports

Integrating Salesforce to Quickbooks - Unable to populate invoice Line rate and quantity fields

Hi There,   Use case: Integrating Salesforce to Quickbooks: Salesforce                   Quickbooks Accounts                      ....

Created by Joseph Jajati Joseph Jajati 20 March 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 20 March 2019.

0
votes
3
answers
17 views

Category: Bug Reports

Import job failing without any error message

Hello, I contacted you in the support chat on March 11th from the account sebastien.virtel@acrotec.ch but I still didn't get any reply (apart from we'll be contacting you soon). We ....

Created by Giuseppe Cardace Giuseppe Cardace 19 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 20 March 2019.

0
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4
answers
213 views

Category: Bug Reports

SkyVia Replication Breaks when Column is Removed from Salesforce Object Being Replicated

Greetings: There is a critical bug in SkyVia Replication with respect to removing columns from a replicated Salesforce object.  First off, you should not be automatically adding new object columns to ....

Created by API User Reporting API User Reporting 16 March 2018.

Latest by Simon Bubnov Simon Bubnov 20 March 2019.

0
votes
4
answers
39 views

Category: Bug Reports

Query - google sheet - exception: the coordinates or dimensions of the range are invalid

I have a fairly large query (19k rows) that used to run successfully but is now returning with "exception: the coordinates or dimensions of the range are invalid".  The query ....

Created by Stew Stremel Stew Stremel 14 March 2019.

Latest by Stew Stremel Stew Stremel 19 March 2019.

0
votes
1
answers
31 views

Category: Bug Reports

Cannot read property "model" from null.

  ....sigh. ....

Created by Alex Burdine Alex Burdine 14 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 19 March 2019.

0
votes
1
answers
15 views

Category: Bug Reports

Updates...Why does it take so long????

Ever since the issues at the end of Feb/beginning of March, it takes 30 minutes to update my spreadsheets when it used to take 3 or 4. This is really ....

Created by Alex Burdine Alex Burdine 07 March 2019.

Latest by Mariia Zaharova Mariia Zaharova 11 March 2019.

1
votes
8
answers
176 views

Category: Bug Reports

Forbidden error in daily jon

We are getting below error sometimes for a daily job from Salesforce to Mailchimp. "An exception has occurred during update operation, the message returned from the provider is: The remote ....

Created by Marina Seredova Marina Seredova 21 February 2019.

Latest by Simon Bubnov Simon Bubnov 04 March 2019.

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