Bug Reports
Category: Bug Reports
Address not reliably transmitting in Shopify --> Salesforce integration
Often the address (Billing and Shipping Address 1 and Address 2) is not transmitted from Shopify to Salesforce. I do see it correctly in Shopify and even via the Query ....
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Category: Bug Reports
Skyvia error on BigCommerce import with unmodified BC export csv
Hi, When I try to import a csv from sftp to BigCommerce I get errors. The log says "The value of the column CustomFields has incorrect JSON format". The csv ....
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Category: Bug Reports
Not getting all Merge Fields of mail chimp in Skyvia
I have three Merge fields in my mailchimp account name as MMERGE 1 / MMERGE2 / MMERGE 3 but I getting only 2 merge fields in my skyvia panel instead ....
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Category: Bug Reports
HubSpot oAuth several portals
Hello, When connecting HubSpot with oAuth it opens up a new windows to login to HubSpot, then choosing account/portal and the authentication permissions information page comes up. There are no ....
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Category: Bug Reports
Unable to upgrade - error message consistently being received
We're unable to upgrade our Skyvia data integration service, and would like help on this as soon as humanly possible.When attempting to upgrade the Data Integration portion of your service ....
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Category: Bug Reports
Bug use external id
Hi, I duplicate a package and change ftp preprod to ftp prod / It's working well and i have my mapping with external id, https://app.skyvia.com/#/packages/75328 But i run the package ....
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Category: Bug Reports
Can't set up incremental updates for a Mailchimp Table
Hello, "The source object 'ListMemberActivities' has a composite primary key and cannot be used when the 'Incremental Updates' check box is selected." This table is 350k+ rows and I need ....
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Category: Bug Reports
FTP locked for 1 file, don't understand
Hi, On a ftp we have 1 file locked and we cannot deposit a new file to upgrade the csv file, it's ok for mots of our flow but just ....
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Category: Bug Reports
Integration failure
Hi, we have been having issues with our Skyvia integration. The daily integration run has been failing - see attached image. The data source is Salesforce and the query is ....
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Category: Bug Reports
Integrating FTP to mail chimp
I have create a connection between FTP and Mailchimp account. I have also mapped all the required Source and target Definition but still got below mentioned error:- ErrorDescription;"Email";"ListId" Your merge fields ....
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Category: Bug Reports
Skyvia to Postgres Timed Out
Skyvia to Postgres connection is timed out... ....
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Category: Bug Reports
Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'.
Been getting this error all day. Please help. None of my integrations are working. Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'. ....
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Category: Bug Reports
Error message
I keep getting this error message: Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JArray'. Can you help ASAP? ....
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Category: Bug Reports
If Null, Then 0 for required field
Hi, I have a "required field" and sometimes NULL values can be assigned to it. So I need to write an expression like IF NULL, THEN 0. This expression ....
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Category: Bug Reports
(400) Bad Request on a package (first time i have error)
Hi, I see differents reasons to 400 bad request on your support so i want to be sure what it is : on the package https://app.skyvia.com/#/packages/70016 i have the message "An ....
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Category: Bug Reports
Quickbooks (429) Too Many Requests.
Hi - I saw the other Question and reviewed the Quickbooks API throttling notice which says you can't have more than 10 simultaneous requests. So, my integration package has 9 ....
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Category: Bug Reports
Exception Timeout
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Category: Bug Reports
New users not getting invite email
When I add a new user, they are not getting an invition email or any way to initially login. If they try to do a password reset, they never get ....
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Category: Bug Reports
Payment Upsert
Hi, We are trying to upsert Payment records to Salesforce but we get Contact: ID value of incorrect type error. We are using PaymentID as external Id for Payments. Contact is ....
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Category: Bug Reports
How to restore the data skyvia to Jira cloud
i'm trying to restore my data skyvia to Jira cloud but projects are restored successfully but issues are not stored it's showing error. ....
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