Bug Reports

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Category: Bug Reports

Unable to connect Mysql in Skyvia

Hi,    We are using Openvpn as a vpn and would like to know why I am facing the error attached while connecting mysql database in skyvia?    ....

Created by Yung Lee Yung Lee 12 May 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 13 May 2020.

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3
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32 views

Category: Bug Reports

Import Taking to long

I have an Import process that is taking to long to complete. The process keeps running and does not give any error. There are only 591 records. My replication process ....

Created by Farmacia Caridad Farmacia Caridad 07 May 2020.

Latest by Mariia Zaharova Mariia Zaharova 12 May 2020.

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25 views

Category: Bug Reports

Zoho CRM | Object 'ActiveUsers' not found.

I am trying to download CSV tables from Zoho CRM, but keep getting this error message: "Object 'ActiveUsers' not found." Please let me know what I need to do to ....

Created by Gustavo Geraldes Gustavo Geraldes 07 May 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 08 May 2020.

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2
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37 views

Category: Bug Reports

Salesforce pull operation error: INVALID_QUERY_LOCATOR: invalid query locator

We keep getting this error  after  INVALID_QUERY_LOCATOR: invalid query locator   when we run a sunch package for the Campaign Members object. we have 965K records in Salesforce. It transferred 599K the first ....

Created by Sunil Ciszewski Sunil Ciszewski 06 May 2020.

Latest by Sunil Ciszewski Sunil Ciszewski 07 May 2020.

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5
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34 views

Category: Bug Reports

Error with new data integration engine: "Cannot access a closed Stream"

What does this error mean?  "Cannot access a closed Stream."  I got this error in two of my packages last night after switching them to the new engine: Package: "Replicate ....

Created by Chadwick Smith Chadwick Smith 23 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 07 May 2020.

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22 views

Category: Bug Reports

Both Export and Import jobs Failing

We get following error message on many of our Jobs: There is not enough space on the disk. Please help why this is happening.   ....

Created by Redd Barna CRM Redd Barna CRM 04 May 2020.

Latest by Mariia Zaharova Mariia Zaharova 04 May 2020.

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1
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16 views

Category: Bug Reports

String field breaks without reason

Hi there,    we have an issue with an export were the subject field on the case in Salesforce (String 255) makes a break after 69 signs.The total length is ....

Created by Jasmin Tomahogh Jasmin Tomahogh 28 April 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 29 April 2020.

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12
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72 views

Category: Bug Reports

Encoding Issue When Running Export to STFP

Hello,    We have created an export job from Salesforce to the SFTP server, where I have chosen encoding Unicode ( UTF-8 ). Developer is now building up methods to ....

Created by Nika Pesic Nika Pesic 06 April 2020.

Latest by Nika Pesic Nika Pesic 23 April 2020.

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3
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30 views

Category: Bug Reports

Error with new data integration engine, not using default schema

After I switch my package to "Use new runtime," I get the following error about the destination database: "Package failed: Table 'dbo.namb_accountmembership' does not exist in the database." With the ....

Created by Chadwick Smith Chadwick Smith 15 April 2020.

Latest by Chadwick Smith Chadwick Smith 22 April 2020.

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4
answers
31 views

Category: Bug Reports

Multiple Packages Failed

 We had awidespread failures of many replication packages starting at about 7am ET yesterday.  It does appear that they are starting to work again as of 4am ET today.  Isd ....

Created by API User Reporting API User Reporting 16 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 April 2020.

0
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1
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21 views

Category: Bug Reports

Unknown function 'GETUTCDATE'.

Hi I am getting this error when I run the Synchronization between Shopify and my on-premise SQL database:   Unknown function 'GETUTCDATE'.   I using the Skyvia Agent to connect ....

Created by Giovanny Walker Giovanny Walker 16 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 April 2020.

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3
answers
28 views

Category: Bug Reports

Problem on User upload: Target object 'User' does not have column 'UserPermissionsMobileUser'.

Dear support,   I'm getting an error Target object 'User' does not have column 'UserPermissionsMobileUser'. The field is required in tqarget definition and set = false by the constant. The package ....

Created by Alexander Strakhov Alexander Strakhov 02 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 15 April 2020.

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2
answers
21 views

Category: Bug Reports

Wordpress Src

We're getting this error message on Wordpress Connections: https://www.screencast.com/t/ZWfoNJ1m5rA. I've verified the UN / PW work. ....

Created by Marcus Solomon Marcus Solomon 09 April 2020.

Latest by Marcus Solomon Marcus Solomon 13 April 2020.

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3
answers
22 views

Category: Bug Reports

Fields Not Showing For Sync Mapping

On our SF Contact sync, several fields are not showing even though they are available for our SF Contact replication configuration. Example: "General_Coaching_Minutes_Purchased__c" and "Paid_Trade__c" - these are available in ....

Created by Marcus Solomon Marcus Solomon 09 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 13 April 2020.

0
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6
answers
36 views

Category: Bug Reports

Cannot create new account

 I am not currently able to open a new account for my company, I just get an error when trying to sign up.    I'm going to https://skyvia.com/backup/jira-backup, clicking sign ....

Created by Colen Shields Colen Shields 03 April 2020.

Latest by Colen Shields Colen Shields 10 April 2020.

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5
answers
30 views

Category: Bug Reports

Sync Issues

I've noticed an issue where records saved very close to the time of sync don't always sync. For example, I saved a Salesforce record at 4/6/2020 10:59 AM.  A sync ran ....

Created by Marcus Solomon Marcus Solomon 06 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 09 April 2020.

0
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8
answers
30 views

Category: Bug Reports

Field missing from Dynamics CRM

This field does not display: namb_involvement in the contact table.  It is not available in the selection list, and I cannot query it (see attached). But when I use another ....

Created by Chadwick Smith Chadwick Smith 02 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 08 April 2020.

0
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5
answers
40 views

Category: Bug Reports

Cannot Make Connection to SFTP

Hello, I have a trouble making a connection to the SFTP Server and am wondering if you can help me.  We have whitelisted the Skyvia IP Address - IP 40.118.246.204.  When ....

Created by Nika Pesic Nika Pesic 26 March 2020.

Latest by Nika Pesic Nika Pesic 06 April 2020.

0
votes
1
answers
14 views

Category: Bug Reports

I have not ran any package yet, But if I try to run I am getting an error

I have never ran any package, but if I try to run a package I am getting an error saying. "You have reached a limit of records." Also i am ....

Created by Peter Pollak Peter Pollak 03 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 06 April 2020.

0
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1
answers
16 views

Category: Bug Reports

Package Run Failure

I have had a basic package running for almost a year without issue... it syncs our new contacts in Hubspot to Zoho as a lead. It's worked perfect until a ....

Created by Brandon Ramkey Brandon Ramkey 02 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 03 April 2020.

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