Bug Reports

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Category: Bug Reports

Quickbooks replication error: The source object 'InvoiceLineItem' does not have column 'LinkedTxn'.

Hi- I've had Quickbooks replication (Invoices & InvoiceLineItems) to Postgres running for a while, but recently it started failing with the error: The source object 'InvoiceLineItem' does not have column ....

Created by Arun Sivashankaran Arun Sivashankaran 21 June 2022.

Latest by Mariia Zaharova Mariia Zaharova 22 June 2022.

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3
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39 views

Category: Bug Reports

Internal Error. Please contact Support for more details.

Job failed today and notified with message below.  The portal only shows that the error messages as 'Failed' and no additional data.  The package is valid and no changes have ....

Created by Stew Stremel Stew Stremel 17 June 2022.

Latest by Mariia Zaharova Mariia Zaharova 20 June 2022.

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votes
1
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25 views

Category: Bug Reports

Urgent service disruption

Hi there, Our package export has not been sent in almost 48 hours (June 15 at 8:00 pm). Can you please look into this urgently and re-instate our service. It ....

Created by Michael Merckel Michael Merckel 17 June 2022.

Latest by Mariia Zaharova Mariia Zaharova 17 June 2022.

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votes
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29 views

Category: Bug Reports

seven packages crashed 24 hours ago, but there is no help

pressing the cancel-button does not help. This problem exists for years now, but was never addressed. We depend on good and stable functioning, unfortunately, this is not the case with ....

Created by PubliBike Webmaster PubliBike Webmaster 15 June 2022.

Latest by Mariia Zaharova Mariia Zaharova 15 June 2022.

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6
answers
59 views

Category: Bug Reports

ActiveCampaign not retrieving all campaigns

I have several backups that pull campaign information. And all of them have suddenly started retrieving only 99 campaigns. I have over 800 in my account. As recently as April ....

Created by Cheryl Spencer Cheryl Spencer 25 May 2022.

Latest by Olena Romanchuk Olena Romanchuk 15 June 2022.

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5
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65 views

Category: Bug Reports

SkyVia agent starts and then stops immediately on Windows Server 2019 x64 (1809)

I have a similar issue as many and just reposting another user's description which covers my case 100%  Normally installing Skyvia is a breeze. Install Skyvia, create the security key ....

Created by Plamen Petkov Plamen Petkov 09 May 2022.

Latest by Plamen Petkov Plamen Petkov 10 June 2022.

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27 views

Category: Bug Reports

Paid For Subscription But Not Reflecting In The System

Hi Team, We paid for the Data Integration and Query License last week and it was reflecting correctly in subscriptions on that day but yesterday when I tried to export the data ....

Created by Aman Verma Aman Verma 09 June 2022.

Latest by Aman Verma Aman Verma 09 June 2022.

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19 views

Category: Bug Reports

Unable to access menu under my initials

Hello,  I’m unable to click on my initials in the upper-right corner because the next line is overlapping my initials.  I can just click on the Grid View, List View, etc. menu.  This ....

Created by Renee Oen Renee Oen 06 June 2022.

Latest by Mariia Zaharova Mariia Zaharova 07 June 2022.

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3
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52 views

Category: Bug Reports

Integration with Fresh Sales

Hello I am trying to connect with Fresh Sales without much success. First, I cannot get the leads view id and second, I get "The underlying connection was closed: Could ....

Created by Bassem Ben Jemaa Bassem Ben Jemaa 25 May 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 03 June 2022.

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3
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49 views

Category: Bug Reports

when the destination is Snowflake there is no error log

Hi, What is the error breakdown (Run Id 93160897)? And why when the destination is Snowflake there is no error log? https://app.skyvia.com/#/76069/packages/165123/debug Run Id 93160897 ....

Created by Gabriel Longarai Gabriel Longarai 25 May 2022.

Latest by Mariia Zaharova Mariia Zaharova 01 June 2022.

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1
answers
44 views

Category: Bug Reports

invalid query locator

While Migrating records of attachment from my old org to new using skyvia getting this error in PackageRunId for the Job is 93203135 Provide a solution as it's affecting our busuiness  ....

Created by Data loader skyvia Data loader skyvia 25 May 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 27 May 2022.

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35 views

Category: Bug Reports

Error fetching data from API. Exception details: SyntaxError: Unexpected token:

I went to connect a new oData endpoint to a Google Data Studio project using the Skyvia Connect communicty connector. When I provide the endpoint URL and (correct) credentials I ....

Created by Alexander Fairfax Alexander Fairfax 18 May 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 19 May 2022.

0
votes
1
answers
27 views

Category: Bug Reports

Deleted salesforce records not deleting in SQL

A couple of examples of OpportunityLineItem records from Salesforce are not getting deleted in SQL, with a replication package.  Package ID 161498, should have deleted OpportunityLineItem with Id of 00k5f000012a5uxAAA, as it ....

Created by Josh Faul Josh Faul 13 May 2022.

Latest by Olena Romanchuk Olena Romanchuk 19 May 2022.

0
votes
1
answers
38 views

Category: Bug Reports

It is essential that Skyvia alerts you when there is an error inside the package.

It is essential that Skyvia alerts you when there is an error inside the package. We have been delayed for several days, because for some reason there was an error. ....

Created by Gabriel Longarai Gabriel Longarai 12 May 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 16 May 2022.

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17
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158 views

Category: Bug Reports

Quickbooks Online Estimate Object Missing One Custom Field

Hi, We use the QBO connector in a package to fetch all items in the QBO Estimate table.  Our QBO Estimates have three custom fields: P.O. Number, Sales Rep, Y/N ....

Created by Sohrab Niramwalla Sohrab Niramwalla 29 March 2022.

Latest by Mariia Zaharova Mariia Zaharova 16 May 2022.

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3
answers
87 views

Category: Bug Reports

id value of incorrect type:

We are experiencing problems regarding data import for some of our packages. Each record that the task is trying to update returns an error Contact ID: id value of incorrect type: ....

Created by Kristen Bennett Kristen Bennett 04 May 2022.

Latest by Olena Romanchuk Olena Romanchuk 13 May 2022.

0
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1
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31 views

Category: Bug Reports

Hubspot Backup Failure

Hi, I noticed we have a permanent error in our Hubspot Backup. For the "deals" object we recieve the error message "...<head><title>414 Request-URI Too Large</title></head>..." Our deal object has a ....

Created by Patrick Kaiser Patrick Kaiser 11 May 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 12 May 2022.

0
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0
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21 views

Category: Bug Reports

Shopify connection not possible

Hi support team, I'm reaching out because I recently discovered Skyvia and I think it could fit our needs. But I'm not able to connect our Shopify store to Skyvia. I ....

Created by domjbur domjbur 10 May 2022.

0
votes
3
answers
69 views

Category: Bug Reports

FTP - cannot access subfolder to find file

Hello! I'm trying to find a csv file to import data. I'm using my suppliers FTP portal with my logon, which works in FileZilla and also works in Skyvia. But ....

ftp

Created by Anders Tjørnelund Anders Tjørnelund 02 May 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 09 May 2022.

0
votes
1
answers
42 views

Category: Bug Reports

Error received from the external system: 503: The service is unavailable.

Error received from the external system: 503: The service is unavailable. ....

Created by Bob James Bob James 05 May 2022.

Latest by Mariia Zaharova Mariia Zaharova 05 May 2022.

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