Bug Reports

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150 views

Category: Bug Reports

Can Not Change Public Query

Having been able to edit and save reports previously I now find myself unable to save changes to existing reports and getting the message that I "Can not change public ....

Created by Ross woodward Ross woodward 07 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 09 February 2022.

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votes
2
answers
44 views

Category: Bug Reports

Package has been stuck

Hi, The package no 154162 keeps getting stuck and consumes large number of API calls from Salesforce to a point that all other integrations keep failing. For the 3rd time ....

Created by Ramtin Sohrabian Ramtin Sohrabian 08 February 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 09 February 2022.

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4
answers
79 views

Category: Bug Reports

Active Runs are not showing

Hi, It been a couple of weeks that we are unable to see the packages that are running in the "Active Run" section. Is there a reason that these are ....

Created by Ramtin Sohrabian Ramtin Sohrabian 12 January 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 09 February 2022.

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votes
1
answers
36 views

Category: Bug Reports

Cannot Run Packages or Control Flows

Clicling Run for Packages and Control Flows does not work. Please advise ....

Created by David Mayer David Mayer 03 February 2022.

Latest by Olena Romanchuk Olena Romanchuk 07 February 2022.

0
votes
2
answers
59 views

Category: Bug Reports

Synchronization Delete not working

The Skyvia documentation says the synchronization supports deletes on one side, but I've tested it, and it's not working.  I sync between Harvest and SQL, but deleting a record in ....

Created by Rob Moulton Rob Moulton 01 February 2022.

Latest by Rob Moulton Rob Moulton 04 February 2022.

0
votes
1
answers
47 views

Category: Bug Reports

Waiting for weeks with no response

Hello, we've not received any response from you for weeks. An employee left the company and we need to change our Skyvia login. However, when following your password policies exactly, ....

Created by Michael Macks Michael Macks 02 February 2022.

Latest by Olena Romanchuk Olena Romanchuk 03 February 2022.

0
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4
answers
65 views

Category: Bug Reports

Server did not respond within the specified timeout interval

I am getting errors on my data base syncs with SFDC - it has caused bmy database to error out and clear all records because nothing is pushing. Please help!! ....

Created by Robert K Robert K 31 January 2022.

Latest by Olena Romanchuk Olena Romanchuk 03 February 2022.

0
votes
1
answers
44 views

Category: Bug Reports

Admin account

Hi I have a  account where I am a member and we would like to share a workspace with new users. Since I am just a member I cannot add ....

Created by Jonas Hagberg Jonas Hagberg 21 January 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 25 January 2022.

1
votes
1
answers
36 views

Category: Bug Reports

URGENT - Service is unavailable

Hi, Since this morning we have been getting "Service Unavailable" when we try to run the packages. This is an urgent ticket as we have 3 projects reliant on this. ....

Created by Ramtin Sohrabian Ramtin Sohrabian 25 January 2022.

Latest by Mariia Zaharova Mariia Zaharova 25 January 2022.

0
votes
0
answers
44 views

Category: Bug Reports

Skyvia service experienced technical issue

Dear customers,     We are extremely sorry for the outage you have been facing in the last hours. The issues have been fixed. Your connections and packages should work as ....

Created by Mariia Zaharova Mariia Zaharova 22 January 2022.

6
votes
2
answers
109 views

Category: Bug Reports

CHANNEL IS DISCONNECTED!!!! CRITICAL

There is a MAJOR PLATFORM ISSUE GOING ON RIGHT NOW. ....

Created by C.J. Land C.J. Land 21 January 2022.

Latest by Frank Emerson Frank Emerson 22 January 2022.

5
votes
2
answers
62 views

Category: Bug Reports

Salesforce connection error

Hello,   For the package below I went to update the mapping but I am getting an error when trying to connect to Salesforce. I am getting a message of ....

Created by Shad Mickelberry Shad Mickelberry 21 January 2022.

Latest by C.J. Land C.J. Land 21 January 2022.

2
votes
1
answers
55 views

Category: Bug Reports

Channel is Disconnected

Channel disconnected error for 1.5 hours now. This is a production environment and is affecting our entire customer service team. ....

Created by Bob James Bob James 21 January 2022.

Latest by C.J. Land C.J. Land 21 January 2022.

0
votes
1
answers
36 views

Category: Bug Reports

Error: Method not found: 'Void Devart.Common.DbLoader.Close(Boolean)'.

Hi there, I am getting an error while trying to sync data with a SQL server through an agent. Can you pls advise how I can resolve the error Method not ....

Created by Gleb Samsonov Gleb Samsonov 07 January 2022.

Latest by Olena Romanchuk Olena Romanchuk 12 January 2022.

0
votes
1
answers
47 views

Category: Bug Reports

Unable to map to Sendgrid Custom Fields

Hello, I'm trying to make a new package for importing contacts from Salesforce to Sendgrid.I can see the mapping does not show all SendGrid fields ....

Created by Vivo Ent Vivo Ent 10 January 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 11 January 2022.

0
votes
2
answers
66 views

Category: Bug Reports

The remote server returned an error: (401) Unauthorized. Only for New Run time

Salesforce to Dynamics -  Run Id 77476856I have started to get errors when running packages:The remote server returned an error: (401) Unauthorized.I have been running the same packages fine but ....

Created by Pete Willis Pete Willis 03 January 2022.

Latest by Mariia Zaharova Mariia Zaharova 10 January 2022.

0
votes
2
answers
66 views

Category: Bug Reports

Scheduled jobs no longer running after reaching data integration limit

On 12/23 we reached our plan's data integration record limit of 500K.  From that point it should charge us 0.06 per additional 1000 records, but it appears that the job ....

Created by Chris Clements Chris Clements 28 December 2021.

Latest by Chris Clements Chris Clements 28 December 2021.

0
votes
1
answers
46 views

Category: Bug Reports

Cancel Package does not work

We have a server migration this morning, I see 7 jobs «running for two days». I clicked cancel for these jobs, for the last hour it says «canceling». These are ....

Created by PubliBike Webmaster PubliBike Webmaster 28 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 28 December 2021.

0
votes
1
answers
51 views

Category: Bug Reports

All our snapshots and schedules backups are missing

Hi,   For some reason, all out snapshots and scheuled backups are missing from the system - please advise ASAP   Thank you, David ....

Created by David Mizrahi David Mizrahi 27 December 2021.

Latest by Olena Romanchuk Olena Romanchuk 28 December 2021.

0
votes
3
answers
84 views

Category: Bug Reports

Google Sheet Extension not working

I primary run queries through Google Sheets extension. The past week it is nearly impossible to Refresh the data as it take over 5 minutes to retrieve the data that ....

Created by Heidi Ellis Heidi Ellis 19 December 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 21 December 2021.

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