Bug Reports

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Category: Bug Reports

Skyvia Query Excel Add In Error

Hi there, I am trying to use the Excel query add-in, but the the following error message when I click the Sign In button: "Sorry, we can't load the add-in. ....

Created by Jarett Hailes Jarett Hailes 05 May 2021.

Latest by Jarett Hailes Jarett Hailes 23 July 2021.

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votes
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57 views

Category: Bug Reports

Error on OData Connection

Hi Getting error for OData connection every time. ....

Created by Debjit Biswas Debjit Biswas 19 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 23 July 2021.

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5
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121 views

Category: Bug Reports

Imports taking a long time

Hi Skyvia,   I am trying to import a single csv file with 60k records. It has almost been 2 hrs and only 6k records have appeared in the DB. ....

Created by Jay Ong Jay Ong 12 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 22 July 2021.

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11
answers
142 views

Category: Bug Reports

Getting error createdat and updatedat columns missing even though they are there in the target table

Some of the table data is not syncing and showing an error. We checked the actual tables they are being synched to and they have the UpdatedAt and CreatedAt  columns. Not sure why these ....

Created by Archie Hewlett Archie Hewlett 28 June 2021.

Latest by Olena Romanchuk Olena Romanchuk 22 July 2021.

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votes
1
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148 views

Category: Bug Reports

Salesforce connector - Error Object reference not set to an instance of an object.

Hi, This week my salesforce backup failed with the error below.    I then tried to create a new connection to the Salesforce but it failed with error: Error Object reference ....

Created by Lucy Rayner Lucy Rayner 21 July 2021.

Latest by Mariia Zaharova Mariia Zaharova 22 July 2021.

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79 views

Category: Bug Reports

Delay exceeded

Hello, I am trying to launch a SQL request using JOIN, connecting Hubspot and Google Sheet. The request wont load and the error message says 'delay exceeded'.Is there a way ....

Created by Keyvan Nilforoushan Keyvan Nilforoushan 13 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 20 July 2021.

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1
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43 views

Category: Bug Reports

The "refresh all sheets" button results in error

When I hit the "refresh all sheets" button, it tells me that it can not refresh my sheet. Same issue happens if I go to the sheet and click "refresh ....

Created by Amaan Virani Amaan Virani 09 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 14 July 2021.

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3
answers
52 views

Category: Bug Reports

Slack Agent\ Connector no longer there

I posted a bug saying that Slack was erroring. You replied that it's fixed but that I would need to re-do my Slack backup as a new API agent is ....

Created by Paul Jacques Paul Jacques 09 July 2021.

Latest by Olena Romanchuk Olena Romanchuk 12 July 2021.

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5
answers
104 views

Category: Bug Reports

Timout Error when Resfreshing Query in Google Sheets

Everything has been working fine all day but now I can't Refresh the query's attached to my google sheets. They are fine when I run them from the website. One ....

Created by Heidi Ellis Heidi Ellis 22 June 2020.

Latest by Helen Shydych Helen Shydych 08 July 2021.

0
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1
answers
57 views

Category: Bug Reports

Ruecurring unnecessary syncs

Hello PLease take  alook at screen shot attached here. First sync was succesfull as far as I can tell and no new/changed records in source synce first sync, and still ....

Created by Natan Dolev Natan Dolev 07 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 08 July 2021.

0
votes
2
answers
110 views

Category: Bug Reports

CRM Dynamics have failed

Today the loads that read the CRM Dynamics have failed. I am trying to execute, but the failure continues.   https://app.skyvia.com/#/76069/packages/123206/debug   Package failed: Timeout expired. The timeout period elapsed ....

Created by Gabriel Longarai Gabriel Longarai 29 April 2021.

Latest by Helen Shydych Helen Shydych 07 July 2021.

0
votes
1
answers
52 views

Category: Bug Reports

Unable to interpret process failure message

The desoitnation data seems to have latest timestamp however prorcess log read "process failed" Attached are screen shots.   Can you please help?   Yachut Bhatt [email protected] 925-719-4533 ....

Created by Yachut Bhatt Yachut Bhatt 03 July 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 06 July 2021.

0
votes
1
answers
59 views

Category: Bug Reports

all of a sudden imports are failing.

otes posted Just now Kevin Herbert Online   I'm suddenly getting this error on many of my imports into salesforce.   The Patient, FundFinder, PHysician, and Portal User packages have this ....

Created by Kevin Herbert Kevin Herbert 26 June 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 02 July 2021.

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4
answers
61 views

Category: Bug Reports

Replication not working > various error messages

Hi Skyvia team, I have tried to trouble shoot an issue with your package replication, but I am encountering a failure issue; ***please see attached documentation.  The error messages changes ....

Created by Liven Varghese Liven Varghese 21 June 2021.

Latest by Sabina Bashuk Sabina Bashuk 29 June 2021.

0
votes
1
answers
54 views

Category: Bug Reports

No service yesterday?

Yesterday 06/22 no scheduled packages were run. What happened, no notifications, nothing.   How can we rely on your service? ....

Created by Rodrigo Fritis Rodrigo Fritis 23 June 2021.

Latest by Olena Romanchuk Olena Romanchuk 29 June 2021.

0
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1
answers
46 views

Category: Bug Reports

INVALID_QUERY_LOCATOR: invalid query locator

I'm getting this running a package between Salesforce and my SQL Server. A package that has run with no problems for many months. All our problems started yesterday. Can you ....

Created by Sunil Ciszewski Sunil Ciszewski 23 June 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 24 June 2021.

0
votes
2
answers
56 views

Category: Bug Reports

SFTP CSV file mask not working

Hi,  I'm implementing a solution to read a CSV file from an SFTP server, I'm planning to use a mask name but it is not working for me. I have ....

Created by Luis Rojas Luis Rojas 22 June 2021.

Latest by Luis Rojas Luis Rojas 23 June 2021.

0
votes
1
answers
25 views

Category: Bug Reports

Two quick jobs still running....

Hello, my two daily backups say they are still running, normally they take a couple of minutes, not 24hours? Nexus Worspace ....

Created by Paul Jacques Paul Jacques 23 June 2021.

Latest by Olena Romanchuk Olena Romanchuk 23 June 2021.

1
votes
1
answers
41 views

Category: Bug Reports

Service Is Unavailable

Hi Skyvia Support,   A number of my scheduled imports did not run this morning. Seems like the issue started after 4am GMT8+. I get a 'Service is Unavailable' error when I attempt ....

Created by Jay Ong Jay Ong 23 June 2021.

Latest by Olena Romanchuk Olena Romanchuk 23 June 2021.

3
votes
6
answers
122 views

Category: Bug Reports

service not available

I tried to run my package. It says "Service not available". Is Skyvia down right now? ....

Created by L Zhao L Zhao 22 June 2021.

Latest by Olena Romanchuk Olena Romanchuk 23 June 2021.

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