Bug Reports

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Category: Bug Reports

A task was canceled.

Hi Skyvia Support, A number of my import packages have failed to run overnight. They all report the same error: A task was canceled. . Subsequent re-runs of the import packages ....

Created by Jay Ong Jay Ong 13 October 2020.

Latest by Jay Ong Jay Ong 13 October 2020.

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1
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16 views

Category: Bug Reports

A task was cancelled

Similiar to others I am receiving the above error message on most of my replication packages. Please address as soon as possible.  ....

Created by Matt Kern Matt Kern 13 October 2020.

Latest by Mariia Zaharova Mariia Zaharova 13 October 2020.

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41 views

Category: Bug Reports

A task was canceled.

Package  - 1 - SQL to HSI Prod - Accounts - Daily PackageId = 109537   Could you guys please provide more details on why this error is hapenning?   Thank ....

Created by Jessie Traynor Jessie Traynor 12 October 2020.

Latest by Mariia Zaharova Mariia Zaharova 13 October 2020.

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26 views

Category: Bug Reports

Cannot connect to SQL to edit, but package runs fine

I have packages on a daily import cycle.  The package runs with no errors and imports data to my SQL Server correctly.   However, when I try to edit the package ....

Created by Summit PCB DB Integration Summit PCB DB Integration 06 October 2020.

Latest by Mariia Zaharova Mariia Zaharova 07 October 2020.

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7
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79 views

Category: Bug Reports

Bugs in New Skyvia

  Good morning, with new Skyvia in the package overview we cannot see anymore if a package was successful or failed. This is a very important info for monitoring our ....

Created by Stefanie Rankl Stefanie Rankl 13 March 2020.

Latest by Stefanie Rankl Stefanie Rankl 02 October 2020.

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1
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31 views

Category: Bug Reports

Incorrect string value error for special characters in customer addresses

Hi,  I have a sync package that sends Quickbooks Online customers into a MySQL database. I am seeing sync errors for two customers where there are special characters in their ....

Created by Caleb Simonyi-Gindele Caleb Simonyi-Gindele 30 September 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 01 October 2020.

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42 views

Category: Bug Reports

Error connecting SQL Server to Skyvia

We are thinking about buying your services so We are trying to connect the SQL Server to test the import of data from Salesforce, but we are unabled to connect ....

Created by Mateo Gil López Mateo Gil López 23 September 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 24 September 2020.

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1
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26 views

Category: Bug Reports

Not able to stop Auto Renewal

Hi,   Please stops the auto renewal for my account.   Thanks   Eran@skyline.ai ....

Created by Eran Kobel Eran Kobel 23 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 23 September 2020.

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1
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36 views

Category: Bug Reports

Jobs are queued over hours and won't start running

There's again the same issue as in November and February Our scheduled jobs are in the queue for over 7 hours and won't start. Cancelling and re-start doesn't work as ....

Created by Stefanie Rankl Stefanie Rankl 21 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 21 September 2020.

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1
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55 views

Category: Bug Reports

Error for SFTP connections

We use 2 SFTP-Connections in Skyvia and when testing them or using them in a package the following error message pops-up: A connection attempt failed because the connected party did ....

Created by Christoph Eschweiler Apracor GmbH Christoph Eschweiler Apracor GmbH 17 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 18 September 2020.

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1
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28 views

Category: Bug Reports

Failed State not showing success/failed rows

Currently noticing this failed state and I am unable to donwload the success and failed rows to see error causes during the import. This is from database to salesforce ....

Created by Robert Guinn Robert Guinn 17 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 18 September 2020.

0
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1
answers
36 views

Category: Bug Reports

Freshdesk/HubSpot custom field mapping

Hi, I'm doing a mapping for an import from Freshdesk to HubSpot but some of the HS custom fields are not appearing for the mapping.  I enclose a screenshot where you ....

Created by Carl Bouckaert Carl Bouckaert 15 September 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 16 September 2020.

1
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8
answers
76 views

Category: Bug Reports

Today Channel is disconnected error when trying to refresh Google Sheets

Getting this error when trying to Refresh current sheet via the Skyvia query add-on in Google Sheets. Can run the query just fine if I sign in through the Skyvia ....

Created by Dana Meroniuk Dana Meroniuk 11 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 15 September 2020.

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3
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59 views

Category: Bug Reports

Packages that use a SFTP Connection can not be saved when activating the new runtime

We want to test if there is a difference concerning the required import time if the new runtime engine is activated. Unfortunatly when trying to save a package that uses ....

Created by Christoph Eschweiler Apracor GmbH Christoph Eschweiler Apracor GmbH 04 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 14 September 2020.

1
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5
answers
89 views

Category: Bug Reports

Error: "The given key was not present in the dictionary."

When refreshing a package to update a package the following error pops-up: "The given key was not present in the dictionary."   What can I do to solve this issue? ....

Created by Christoph Eschweiler Apracor GmbH Christoph Eschweiler Apracor GmbH 10 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 14 September 2020.

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7
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81 views

Category: Bug Reports

Active Campaign FieldValues not synced

Hi,   i suppose thre is a problem with the AC integration. I'm syncing the ContactCustomFieldValues in an incremental way. It snycs 10-30 updates per day but it should be ....

Created by advalyze advalyze 10 August 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 11 September 2020.

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6
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49 views

Category: Bug Reports

data translating ampersands but it shouldn't

I'm exposing a sql view to be rendered in ODATA that refers to a hyperlink as example https://cloud.goacoustic.com/campaign-automation/Email/Scheduled_and_sent?emails=scheduled-and-sent&id=23437907&type=SENT but when rendered by the odata API is comes out incorrect https://cloud.goacoustic.com/campaign-automation/Email/Scheduled_and_sent?emails=scheduled-and-sent&id=23437907&type=SENT ....

Created by Alvin Mah Alvin Mah 01 September 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 11 September 2020.

0
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1
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34 views

Category: Bug Reports

'support@activecampaign.com' was not recognized as a valid Int32

hello, We've always got this error on ActiveCampaign backups, and i think the key-value pairs on this table doesn't match,Int32:can you please take a look at this error?   fauzi ....

Created by advalyze advalyze 09 September 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 10 September 2020.

0
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1
answers
54 views

Category: Bug Reports

Error restoring to HubSpot: "The value is too large to fit in the column data area of the buffer"

I am trying to restore a backup from our production hubspot account to our development/test account. I previously reported a problem - which turned out to be because the several ....

Created by Paul Kirkaas Paul Kirkaas 07 September 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 10 September 2020.

0
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1
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62 views

Category: Bug Reports

Log error messages

Run Id: 43628670 - The given key was not present in the dictionary. Run Id: 43647865 - A task was canceled. Hello, Could you guys help us on providing more details on those errors?  ....

Created by Jessie Traynor Jessie Traynor 09 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 10 September 2020.

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