Bug Reports
Category: Bug Reports
STANDARD 5 M record per month
We want to upgrade to the "STANDARD 5 M record per month" account. However, in "Data Integration Plans" there is no option of 5 million records. ....
Category: Bug Reports
Error for SFTP connections
We use 2 SFTP-Connections in Skyvia and when testing them or using them in a package the following error message pops-up: A connection attempt failed because the connected party did ....
Category: Bug Reports
Salesforce cannot connect. Error received from the external system: 503: The service is unavailable.
ui.services.connection.api.PartnerConnectionException: EXTERNAL_OBJECT_EXCEPTION: An error occurred while connecting to the external system. Please try again, or contact your administrator. Error received from the external system: 503: The service is unavailable. ....
Category: Bug Reports
Error received from the external system: 503: The service is unavailable.
Error received from the external system: 503: The service is unavailable. - Production environment / connection to Salesforce. ....
Category: Bug Reports
Cancel Package does not work
Several jobs are hanging since 4pm, three hours later, they still did not compete. We have small jobs, that take between 6 seconds (700 records) and 3 minutes (6000 records), ....
Category: Bug Reports
shopify database replication failing
I have made sevral attempts to replicate our shopify database and the last two tries gave us an error. 'd14589d7fbf19f9e2ec152f61fe0f081' was not recognized as a valid Int64: how do we ....
Category: Bug Reports
Connection setup issues
I have setup and resetup connections to PipeDrive.com to export or import data within that system. I have configured each time the connection to "use custom fields" but it is ....
Category: Bug Reports
Notifications and alerts for my backups haven't been sent for 1 week
My backup notifications and alerts stopped coming to my mailbox since 2/11/2022. Why aand can we fix this please? ....
Category: Bug Reports
Can Not Change Public Query
Having been able to edit and save reports previously I now find myself unable to save changes to existing reports and getting the message that I "Can not change public ....
Category: Bug Reports
Package has been stuck
Hi, The package no 154162 keeps getting stuck and consumes large number of API calls from Salesforce to a point that all other integrations keep failing. For the 3rd time ....
Category: Bug Reports
Active Runs are not showing
Hi, It been a couple of weeks that we are unable to see the packages that are running in the "Active Run" section. Is there a reason that these are ....
Category: Bug Reports
Cannot Run Packages or Control Flows
Clicling Run for Packages and Control Flows does not work. Please advise ....
Category: Bug Reports
Synchronization Delete not working
The Skyvia documentation says the synchronization supports deletes on one side, but I've tested it, and it's not working. I sync between Harvest and SQL, but deleting a record in ....
Category: Bug Reports
Waiting for weeks with no response
Hello, we've not received any response from you for weeks. An employee left the company and we need to change our Skyvia login. However, when following your password policies exactly, ....
Category: Bug Reports
Server did not respond within the specified timeout interval
I am getting errors on my data base syncs with SFDC - it has caused bmy database to error out and clear all records because nothing is pushing. Please help!! ....
Category: Bug Reports
Admin account
Hi I have a account where I am a member and we would like to share a workspace with new users. Since I am just a member I cannot add ....
Category: Bug Reports
URGENT - Service is unavailable
Hi, Since this morning we have been getting "Service Unavailable" when we try to run the packages. This is an urgent ticket as we have 3 projects reliant on this. ....
Category: Bug Reports
Skyvia service experienced technical issue
Dear customers, We are extremely sorry for the outage you have been facing in the last hours. The issues have been fixed. Your connections and packages should work as ....
Category: Bug Reports
CHANNEL IS DISCONNECTED!!!! CRITICAL
There is a MAJOR PLATFORM ISSUE GOING ON RIGHT NOW. ....
Category: Bug Reports
Salesforce connection error
Hello, For the package below I went to update the mapping but I am getting an error when trying to connect to Salesforce. I am getting a message of ....