Questions
Category: Questions
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Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....
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Category: Questions
Estimating storage requirements for budget approval based on a Jira cloud instance
We are trying to determine storage estimates in the skyvia backup cloud for budgeting purposes. Is there anyway to get a rough estimage from the Jira Cloud XML backup? ....
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Category: Questions
SalesForce to Netsuite Sandbox
Hello, could we have assistance setting up a SalesForce to Netsuite Sync? We have around 20k contacts in SalesForce that we would like replicated inside Netsuite once a day. I ....
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Category: Questions
Add user to account
I've added a user with administration privileges to my account, but he can't see any integration packages. I'd like him to be able to see and modify my integrations. Is ....
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Category: Questions
Data integration keeps failing
Hi there I have a data integration between two RDS connections and when I try to run the package, it keeps failing with error saying "permission denied for table <tablename>" but it ....
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Crystal Chan
2 weeks ago.
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Crystal Chan
5 days ago.
Category: Questions
Job Keeps Failing
My Job 'Synchronize Records' has been failing since Oct 9th. However, it returns no error to troubleshoot. It just says failed. Please let me know what has failed soI can ....
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Category: Questions
Can't access NetSuite table
Hi I've configured a Netsuite connection and can access the majority of netsuite tables except for a couple. A really critical table is SalesOrder however I get a generic error ....
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Category: Questions
Number of records processed in real time
Hi, I'm trying to work out if I will be better off moving to a upgrade package. How can I tell how many records I am processing on a ....
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Category: Questions
Hubspot Backup reporting hapikey error
I've been trialling the backup to backup our Hubspot data. I am the Hubspot super admin and we have 1 admin and 4 users. The API key is mine. Attached ....
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Category: Questions
How to have the import match on Person Account unless a Contact exists under a normal Account
I am creating a Shopify à Salesforce import package that we would like to schedule on a regular basis. We are mapping Orders à Donations, and Customers à Accounts (in our setup ....
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Category: Questions
Very slow upsert operation
I'm attempting to upsert Zendesk users via a CSV source. My CSV contains a mix of existing users and new ones. I'm looking up the user ID based on their ....
Ben West
Category: Questions
Considering Zoho for a customer need
Hello, I have a customer that is asking for hubspot integration. They use several user defined fields and are asking me to push them into a custom third party service ....
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Category: Questions
Support for Oracle Wallet Connections
Hi, I have an Oracle Cloud database which requires a wallet/certifcate to connect and it looks like the current Skyvia Oracle connections don't support that. Is there a way to ....
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Category: Questions
How to find a filter in a scheduled job
We are trying to find if there is a filter in a skyvia job that was built by former employee. The job name is "02 - Replicate Accounts, Contacts, Interactions'. ....
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Category: Questions
Can't export large numbers of Zendesk rows
I would like to export a full list of tickets for a massive bulk update task. However, this is not possible. I get the following message: (Invalid search: Requested response ....
Category: Questions
XML files from SFTP
Is there any way of viewing / importing XML files on an SFTP server? I'm attempting to integrate with an external company and they'll only output XML files to their ....
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Category: Questions
Test connection error
Hi all I am trying to connect with zoho people account so when i connect and test connection then this shows me an error error Error occurred while reading ....
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Category: Questions
100K daily limits
We currently on the Standard plan for skyvia and are runnining inot 100K dailiy limits while running sync jobs to marketo. Is there a way to remove the dailiy limit? ....
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Category: Questions
How can I map a value from my DB to a salesforce picklist?
I am trying to map an ID value to a salesforce picklist. The picklist has an ID number in the API value field... in my table, i have id 1 ....
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Category: Questions
NULL Date via Expression
Hello, I need to update a salesforce date field with null. I tried this expression.... NULL(DT_DATE) ...but get this error: Unexpected token: ' DT_DATE' (start: 5, end: 12) It's my ....
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