Questions
Category: Questions
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Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....
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Category: Questions
Transform "," to ";" before import
Hi, I was unable to find support documentation on this so wondering if the feature exists. I am trying to map multi-select value separated via "," in the source file to multi-select ....
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Missing data when importing data from acuity
Hello, I have created three packages in our account to fetch the data from acuity and store it in our database. The only filter added to the package is the ....
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Category: Questions
Odata Dynamics 365 Business Central
Hello, I am trying to import all my MS Dynamics 365 Business Central Contacts into HubSpot. I connected MS Dynamics with OData but I can't seem to get any other source ....
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Stripe Balance Transaction Data Type errors
Our attempts to replicate the Stripe BalanceTransaction table are consistently failing. The run logs report the following error: "Object error / Value was either too large or too small for an Int32.: " ....
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Category: Questions
Not able to view custom properties created in Deal
Please review below issue and need your support on high priority. On our HubSpot account, we have created new properties under Deal properties. When we are importing CSV data to Deal using ....
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Category: Questions
Skyvia Webhooks
Hello, Is Skyvia able to use webhooks as a trigger? Thanks in advance for your reaction Kind regards ....
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Category: Questions
Data Limit Reached
Dear Team,Due to the wrong configuration of our packages, we have already reached our data limit of 25k rows for the current billing cycle. Is it possible that we can add ....
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Category: Questions
SFTP Failed to open local file
We are trying to import from a file on our SFTP site. The import task is returning error "Failed to open local file". We are able to open the file ....
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Category: Questions
Stripe PaymentIntents API replication failures
All attempts at replicating the Stripe PaymentIntents table are failing in replication package (ID = 138211). There are two kinds of failures: 1) Timeout errors connecting to the Stripe service - ....
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Category: Questions
cannot connect to database
I am getting this error when I try to create new connection. After that I get password rejected error. ....
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Category: Questions
Adding Account/Organization ID on Insert ActiveCampaign Contact
Hello, I would like to ask how we can add the OrgId or Account ID when we insert contacts to ActiveCampaign? I was able to add the OrgId before but ....
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Category: Questions
Jira to Harvest Integration
Hello - Is there a guide or documentation on how to actually do the Jira <> HArvest Integration mentioned here => https://skyvia.com/data-integration/integrate-jira-harvest ....
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Category: Questions
Date Format changed when receiving the report on SFTP server
Hi Skyvia Team, This is Gloria from Accell Group. We setup a package to export one of our Salesforce report to SFTP server, and we find out that the date ....
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Category: Questions
Integrating JIRA Service management cloud base with SQL DB on premise
Hello, I am trying to use Skyvia to Integrate JIRA Service management (Service Desk before) cloud base with SQL DB on premise, but i have noticed that JIRA connecter that ....
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Category: Questions
Lost connection to MySQL server during query
Hi there I am receiving the error: Lost connection to MySQL server during query When trying to run a package. I have increased the command and connection timeout to 3600 in ....
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Category: Questions
Connection to a MySQL Database that is within an AWS Server?
Hi how would we connect to a MySQL Database that is not public but that sits within an AWS Server? Is there a self hosting version of this product which can ....
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Category: Questions
Hubspot Custom Objects
Does anyone know how to sync to Hubspot Custom Objects? I'm creating a bi-directional sync between Hubspot and my Postgresql database. I can successfully sync for Hubspot Default Objects, ....
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Category: Questions
Import to Shopify
Hi. I'm trying to import sales data into Shopify but I can only find the Orders not the Order Detail/LineItems in Skyvia. How to do? ....
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Sync Package error Zoho to SQL Server, suspect destination column is to small.
I have encountered an error while running one of my sync packages that syncs data from Zoho to a table in SQL Server. The sync has run trouble free for ....
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