Questions

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Category: Questions

Read Me

Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Mariia Zaharova Mariia Zaharova 23 May 2017.

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26 views

Category: Questions

Get data from REST API

Hi. I am trying to get the REST API to work but I am not able to get the metadata correct and therefor I am not getting any data back.Can ....

Created by Ronnie Åstrand Ronnie Åstrand 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk yesterday.

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144 views

Category: Questions

Restore Data Error

Hi, Currently Skyvia is connected to Salesforce Marketing Cloud. Backup is running okay. However, when I'm trying to restore records from a backup an error occured:  Here is the backup ....

Created by Joan Bautista Joan Bautista 5 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina yesterday.

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Category: Questions

Import error on array fields using CSV to Zendesk.

Import error on array fields using CSV to Zendesk. Hi I am trying to import organizations to Zendesk via CSV file but get an error on array fiels for instace ....

Created by Ronnie Åstrand Ronnie Åstrand 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina yesterday.

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9 views

Category: Questions

Can't Load Excel 365 Add In

My excel 365 add in had been working great, but today I'm receiving the following error message.  I have checked network and internet connectivity, and I'm online, but when I ....

Created by Scott Bixby Scott Bixby 2 days ago.

Latest by Helen Shydych Helen Shydych yesterday.

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1
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14 views

Category: Questions

Payment

The payment is not available in our account ....

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9 views

Category: Questions

Refresh token expires

We are facing the Access/Refresh token got expired, but both the accounts are up to date.  ....

Created by Warren Bidmead Warren Bidmead 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Questions

Getting a "expired access/refresh token" to salesforce

I'm getting a "expired access/refresh token" to salesforce.  Both (Skyvia & Salesforce) accounts are up to date.  It also appears that I'm not able to login in a different browser. ....

Created by Support Access Support Access 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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16 views

Category: Questions

Need to set (GMT 4:30) Iran Daylight Time (Iran)

Hello SupportHope you are doing good!!I want to setup this timezone i.e (GMT 4 : 30) Iran Daylight Time (Iran) in my all skyvia packages but unable to find this option ....

Created by Sid Burton Sid Burton 3 weeks ago.

Latest by Sid Burton Sid Burton 2 weeks ago.

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32 views

Category: Questions

Asana target connector

Where in the Asana connector do I specify the Team or Project name so the data is successfully applied to the right team?   ....

Created by Sean Freeman Sean Freeman 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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Category: Questions

Renew Subscription

HI,  I want to renew the subscription, but the new peice is $618. Previous renewal was $289.  Any reason why the increase ? ....

Created by James Harasen James Harasen 3 weeks ago.

Latest by Helen Shydych Helen Shydych 3 weeks ago.

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52 views

Category: Questions

Zoho CRM API consumption in last 24 hours

Hello SupportI have seen the below packages which we have created in Skvia consuming maximum API based on last 24 hours.we are Insert/Updating on average 4000-5000 records in Zoho crm through ....

Created by Sid Burton Sid Burton 3 weeks ago.

Latest by Sid Burton Sid Burton 3 weeks ago.

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27 views

Category: Questions

How can I type-cast foreign keys?

I managed to cast `id` by doing `(DT_GUID) id` using expression, but I'm not sure how to cast foreign-keys. Any solution?   ....

Created by Shunsuke Kondo Shunsuke Kondo 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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19 views

Category: Questions

Mailjet Shopify Syncronization

I'm having some trouble getting the customer data from shopify to syncronize with mailjet. Even though it is listed as an option and I have established a connection to my ....

Created by Katherine Shenaman Katherine Shenaman 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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41 views

Category: Questions

Steps to integrate Salesforce and google Data studio via skyvia

I would like to know what are all the necessary thing that we need to integrate Google datastudio and Salesforce via skyvia. How many hours will it take to integrate ....

Created by Natarajan Pl Natarajan Pl 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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52 views

Category: Questions

Incremental Updates

I am incrementally update JIRA issues table.  One issue deleted in JIRA still shows up in the synch database?   ....

Created by David Don David Don 4 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 3 weeks ago.

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26 views

Category: Questions

Active Campaign connection

 I can't establish connection to Active Campaign. I keep getting the error "The remote name could not be resolved: 'https'" ....

Created by Jesper Lauridsen Jesper Lauridsen 3 weeks ago.

Latest by Helen Shydych Helen Shydych 3 weeks ago.

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48 views

Category: Questions

Pipedrive Integration - Missing Leads

Pipedrive has an object / entity called "Leads" https://developers.pipedrive.com/docs/api/v1/#!/Leads When I connect to PipeDrive as my source and create a Replication Integration, the "Select Objects" list does not show an object ....

Created by Woody Chin Woody Chin 08 April 2021.

Latest by Olena Romanchuk Olena Romanchuk 4 weeks ago.

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43 views

Category: Questions

API Permission Failed Error

Hi, We are testing this backup solution and successfully connected to our SFMC instance. However, we encountered an error on backup API Permission Failed. We grand Read access to Data ....

Created by Joan Bautista Joan Bautista 12 April 2021.

Latest by Joan Bautista Joan Bautista 5 weeks ago.

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58 views

Category: Questions

Audit Trail/Log of changes per user

Wondering if there is a way to see which user made a change? We have multiple user on our SkyVia account and about 2 weeks ago one of the users ....

Created by Mickael Dominguez Mickael Dominguez 08 April 2021.

Latest by Olena Romanchuk Olena Romanchuk 13 April 2021.

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