Questions
Category: Questions
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Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....
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Category: Questions
Get data from REST API
Hi. I am trying to get the REST API to work but I am not able to get the metadata correct and therefor I am not getting any data back.Can ....
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Category: Questions
Restore Data Error
Hi, Currently Skyvia is connected to Salesforce Marketing Cloud. Backup is running okay. However, when I'm trying to restore records from a backup an error occured: Here is the backup ....
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Category: Questions
Import error on array fields using CSV to Zendesk.
Import error on array fields using CSV to Zendesk. Hi I am trying to import organizations to Zendesk via CSV file but get an error on array fiels for instace ....
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Category: Questions
Can't Load Excel 365 Add In
My excel 365 add in had been working great, but today I'm receiving the following error message. I have checked network and internet connectivity, and I'm online, but when I ....
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Category: Questions
Payment
The payment is not available in our account ....
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Category: Questions
Refresh token expires
We are facing the Access/Refresh token got expired, but both the accounts are up to date. ....
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Category: Questions
Getting a "expired access/refresh token" to salesforce
I'm getting a "expired access/refresh token" to salesforce. Both (Skyvia & Salesforce) accounts are up to date. It also appears that I'm not able to login in a different browser. ....
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Category: Questions
Need to set (GMT 4:30) Iran Daylight Time (Iran)
Hello SupportHope you are doing good!!I want to setup this timezone i.e (GMT 4 : 30) Iran Daylight Time (Iran) in my all skyvia packages but unable to find this option ....
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Category: Questions
Asana target connector
Where in the Asana connector do I specify the Team or Project name so the data is successfully applied to the right team? ....
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Category: Questions
Renew Subscription
HI, I want to renew the subscription, but the new peice is $618. Previous renewal was $289. Any reason why the increase ? ....
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Category: Questions
Zoho CRM API consumption in last 24 hours
Hello SupportI have seen the below packages which we have created in Skvia consuming maximum API based on last 24 hours.we are Insert/Updating on average 4000-5000 records in Zoho crm through ....
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Category: Questions
How can I type-cast foreign keys?
I managed to cast `id` by doing `(DT_GUID) id` using expression, but I'm not sure how to cast foreign-keys. Any solution? ....
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Category: Questions
Mailjet Shopify Syncronization
I'm having some trouble getting the customer data from shopify to syncronize with mailjet. Even though it is listed as an option and I have established a connection to my ....
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Category: Questions
Steps to integrate Salesforce and google Data studio via skyvia
I would like to know what are all the necessary thing that we need to integrate Google datastudio and Salesforce via skyvia. How many hours will it take to integrate ....
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Category: Questions
Incremental Updates
I am incrementally update JIRA issues table. One issue deleted in JIRA still shows up in the synch database? ....
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Category: Questions
Active Campaign connection
I can't establish connection to Active Campaign. I keep getting the error "The remote name could not be resolved: 'https'" ....
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Pipedrive Integration - Missing Leads
Pipedrive has an object / entity called "Leads" https://developers.pipedrive.com/docs/api/v1/#!/Leads When I connect to PipeDrive as my source and create a Replication Integration, the "Select Objects" list does not show an object ....
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API Permission Failed Error
Hi, We are testing this backup solution and successfully connected to our SFMC instance. However, we encountered an error on backup API Permission Failed. We grand Read access to Data ....
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Category: Questions
Audit Trail/Log of changes per user
Wondering if there is a way to see which user made a change? We have multiple user on our SkyVia account and about 2 weeks ago one of the users ....
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