Questions
Category: Questions
Migration of agents.skyvia.com as part of Skyvia infrastructure optimization
Dear users, Please be informed that as a part of our infrastructure optimization, we have migrated the agents.skyvia.com server. Due to this, you might encounter issues with the automatic ....
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New Skyvia IP 52.190.252.0
Dear users, Please be informed that Skyvia uses the new IP address 52.190.252.0 to access the databases. If you use firewall applications, please make sure that all three IP addresses ....
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Category: Questions
Read Me
Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....
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Trying to connect Skyvia to Higher Logic API
I was trying to create a Rest connector between Skyvia and Higher Logic but don't know the format for the metadata. Could you please help me?. Here is some documentation ....
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Category: Questions
You do not have access to this record?
During import of the artickes to Zendesk facing and error : "You do not have access to this record" Before that we've tested import in test environment(sandbox) all works fine. ....
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Category: Questions
Auto Cleanup appears to not be working
Morning Support, I have a question regardign auto cleanup not appearign to be working We have a standard backup subscription with an allocation of 20Gig To ensure we dont breach ....
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Category: Questions
Import a Typeform Form to Salesforce
I dont know how to retrieve new responses from a Typeform Form to a Salesforce custom Object reflecting the Typeform responses field. ( in a scheduled basis - eg by ....
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Category: Questions
Zendesk Connector missing data
Hi, The Skyvia Zendesk Connector seems to be missing data. There are a few Zendesk API endpoints that seem to be missing but the one I'm most interested in right ....
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Category: Questions
Demo Call + Unable to setup connection to our NetSuite Instance
Hello, We are looking to Integrate Jira and NetSuite - we mainly want to be able to create Jira Service Management Customer Accounts from NetSuite. I have been able to ....
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Category: Questions
Error Code 0
Hi there, Everytime I do a download from Zendesk via Skvia I am getting an Unknown 0 error code pop up preventing me from getting my data. I urgently ....
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Category: Questions
Missing backups
Hello Support, I noticed in my backups for July a period 21 days is missing across multiple backups. I have attached a screen shot of the missing time period. ....
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Category: Questions
Converting DT_NTEXT to DT_IMAGE
Trying to transfer data from NetSuite to Salesforce for files/attachments and I can't map a DT_NTEXT to DT_IMAGE. Is there a way to convert with an expression a DT_NTEXT so that it ....
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Category: Questions
Select only new rows from a google sheet in a Scheduled import package
Hi! Is there a simple way to configure a scheduled import from Google Sheets that only imports new rows created since the last scheduled import run ? ....
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Category: Questions
Usage Limitation
hi, what is the total number of users I can have assigned to a workspace? are there limitations on users, workspaces, permissions? ....
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Shopify Customer Metafields usage
Hi, I am testing and trying to upsert hubspot contacts (the Source) to shopify customers (the Target). I was able to create the customer in the targer based on a contact ....
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Category: Questions
Filemask yesterday date format
Hi, I need to create a filemask for file like this : Text1_text2_20220723.csv.zip but where the date (20220723) is the date of yesterday (today is 20220724). How to ....
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Package export failed with - "The resource could not be found." error.
Manual export works fine but to OneDrive through Graph does not. There isn't anymore information except the "The resource could not be found." on each task.It is strange because manually exporting ....
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How Backup work in saleforces i am getting error when i am restoring my backup
Hello Skyvia Teams, I want to know how backup work in Skyvia i have taken the backup of my org but when i restor the bacckup ist giving me error. ....
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Dynamics 365 import - parentcustomerid$type field
I am building an Import package to retrieve account+contact data from Salesforce into MS Dynamics 365. Accounts are imported succesfully, but I get errors when it tries to import the ....
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Category: Questions
Queries trough API
Hi, can you please tell me if I can use for example Salesforce integration through API ? Because we want to write queries in the code! We want to use ....
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