Questions

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Category: Questions

Migration of agents.skyvia.com as part of Skyvia infrastructure optimization

Dear users,   Please be informed that as a part of our infrastructure optimization, we have migrated the agents.skyvia.com server. Due to this, you might encounter issues with the automatic ....

Created by Mariia Zaharova Mariia Zaharova 10 April 2022.

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Category: Questions

New Skyvia IP 52.190.252.0

Dear users, Please be informed that Skyvia uses the new IP address 52.190.252.0 to access the databases. If you use firewall applications, please make sure that all three IP addresses ....

Created by Olena Romanchuk Olena Romanchuk 13 December 2021.

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Category: Questions

Read Me

Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Mariia Zaharova Mariia Zaharova 23 May 2017.

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Category: Questions

Date/Time Excel csv Import

Hi Skyvia Support    i try to import a Date/Time Field from a Excel csv Import as a Date/Time Field.   But always i received this Error Expression error in ....

Created by Hanspeter Jost Hanspeter Jost 2 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina yesterday.

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Category: Questions

Netsuite object not visible

Hi , I am not able to see the desired object in the Netsuite's connector table list, the connection & the agent are working fine , i am able to ....

Created by Integration pramata Integration pramata 3 days ago.

Latest by Mariia Zaharova Mariia Zaharova 2 days ago.

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Category: Questions

Zendesk Backup api requests per minute is exceed

Hi ,  I started my backup and the first snapshoot was finished but the second one never complete . later after more thn 10 hours we recognize that zendesk API ....

Created by Ayob Bebar Ayob Bebar 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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Category: Questions

An item with the same key has already been added.

Hi Team, While migrating the opportunities from one Salesforce instance to another instance, I'm getting the "An item with the same key has already been added." error. I've reviewed the ....

Created by Hari Vendra Hari Vendra 5 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 days ago.

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Category: Questions

Unable to connect with Netsuite

I have set up all ID and secret (Both Clients and Tokens) for Netsuite Sandbox environment But it shows "Invalid login attempt" when I test connection.   I have attached ....

Created by matthew.ng matthew.ng 2 weeks ago.

Latest by matthew.ng matthew.ng 4 days ago.

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Category: Questions

Skyvia and Power BI

Hi Skyvia, Is there a method for viewing import logs (e.g. for past 7 days - success or failed) for different import packages at the same time rather than loading ....

Created by Jay Ong Jay Ong 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 5 days ago.

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Category: Questions

Issue Exporting to OneDrive Business

I am looking to export csv data out from our CRM to a Business OneDrive folder. The connections and Packages all seem fine and are created without an issue. When I ....

Created by Pau Djuric Pau Djuric 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 5 days ago.

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Category: Questions

Salesforce Can Not Access A Closed System

I am receiving the “Can not access a closed system” for the “Attachment” object in Salesforce. ....

Created by Uy Ut Uy Ut 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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Category: Questions

Outbound URL and Ports for Skyvia Agent

HI, What is the URL and Port that must be open outbound for Skyvia Agent to remain connected to Skyvia servers? Thanks! ....

Created by Steve Pynn Steve Pynn 30 March 2022.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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Category: Questions

Microsoft Dynamics to a S3 bucket

Hello, I am getting the following error when execute a table export from Microsoft Dynamics to a S3 bucket:  runid: 89917956  'Sql error: SQL timeout expired. CRM ErrorCode: -2147204783 Sql ....

Created by Gabriel Longarai Gabriel Longarai 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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Category: Questions

custom fields in Jira

Skyvia does not support custom fields in the default Jira connector. However, if you need to work with custom fields in Jira, you may contact our support team. Connecting to ....

Created by Vitaly Gud Vitaly Gud 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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Category: Questions

"You are not authorized to perform this action."

I've got a replication activity going copying Freshdesk data to a Postgresql warehouse. The package created the tables and structures properly but didn't populate with any fields. I can see ....

Created by Ali Tariq Ali Tariq 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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27 views

Category: Questions

Object 'xxxx' doesn't support delete operations.

When trying to restore an object (either delete, update or insert) I get Object 'xxxx' doesn't support delete operations (or delete or insert) Why is that ....

Created by Meir Schreiber Meir Schreiber 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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27 views

Category: Questions

Error: TotalRequests Limit exceeded.

Dear Team, We have been using the free subscription for integration.  Have scheduled the package(136379) once per day and there are no other scehduled package. The total number records processed in ....

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Category: Questions

Package failed: Refresh token has expired

I have an existing package that runs daily. at a scheduled time after everyone logs off it grabs a csv file from box.com and inserts the data into salesforce. It will now ....

Created by IT IT 4 weeks ago.

Latest by IT IT 3 weeks ago.

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Category: Questions

Issue using the GDS Connector

Issue attempting to Connect Google Data Studio to SAlesforce using the Skyvia Connector. Error is below:   Community Connector Error There was an error caused by the community connector. Please ....

Created by Skyvia Integration Skyvia Integration 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 3 weeks ago.

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Category: Questions

Agent service stops immediately after starting

Normally installing Skyvia is a breeze. Install Skyvia, create the security key file, install Skyvia as service and then start the service. However, this time the Skyvia service won't run. ....

Created by Niels Rossel Niels Rossel 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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