Questions
Category: Questions
Read Me
Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....
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Category: Questions
Zoho books error invalid_code
When connecting with Zoho books, everything seems to be OK. Log-in works and I can grant permission to access Zoho Books. However, when I click Test connection, I get this ....
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Category: Questions
Close my account
Please close my account. I opened the account to use the backup feature but it's no longer required. ....
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Category: Questions
Skyvia IP Address
We need to know SkyVia's login IP address to white list. Please provide range. thanks ....
Matt
Bart Jonk
Category: Questions
auto-refreshes Google Sheets Add On
Hello Would you like to know every few minutes or hours the information in google sheets is automatically updated in a day? Free Plan Pay Plan ....
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Category: Questions
Scheduling google sheets refresh via query?
Is it possible to shedule a google sheet to refresh daily using the query? I know we can create schedule action/events in the google api but don't know if it ....
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Category: Questions
Close account
Please close account. Thanks. ....
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Category: Questions
Object 'contactTags' not found on ActiveCampaign backup
hello,since 10th August 2020 we've got this error during backups, we didnt have this error before. Anyone has idea how to fix this?We really need 'contactTags' on ActiveCampaign to be backed ....
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Category: Questions
"Channel is Disconnected" error when refreshing query through google sheets
For the past 2 days I haven't been able to refresh my queries through the google sheets extension. They work fine when I run the sql through your website though. ....
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Category: Questions
Set null when no match found - Different Behaviour
Hi Skyvia Support, I have started using the New Runtime Environment with my Import Package using UPSERT. I select 'Set null when no match found'. Previously I saw 0's appear ....
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Category: Questions
Cannot connect to SQL Server
Im am having an issue since the adding of a new IP addres in Skyvia. I have whitelisted the new addres in our SQL server, and the testing is correct, ....
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Category: Questions
I have two packages one works one doesn't can you tell me the difference?
Good afternoon, I have two packages that are identical except one gets the source from Amazon S3 and the second from my hard drive. There are three tasks in the ....
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Linking data from server to Shopify
Hi, I just sign in to your service and will surely use skyvia in the future as I am setting up stores in shopify for my clients. I need help. ....
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Category: Questions
New API Integration - Jerry-International Shipment
Hi We currently use the entry level version of SkyVia because our volumes are low I have been asked to create this integration to Jerry-International Shipment to export Sales Order for ....
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Category: Questions
Newtonsoft.Json.Linq.JValue error
HI, i've created a package https://app.skyvia.com/#/41453/packages/106771/ but i keep getting the error Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JObject'. How do i fix this? I'm tryu=ing ....
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NextRow failed: Input string was not in a correct format..
When trying to run a package, It's failing, and I only have this message. Is there anywhere we can have more details? Thx ....
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HubSpot import Engagement (MEETING) Outcome parameter
Hello, Importing to HubSpot, of object Engagements and type MEETING. Everything is working as it should but can't find the correct mapping of column for "Outcome". CSV column: Outcome CSV column ....
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Salesforce backup failed in 23 packages: " the server returned an error: (404) Not found"
Hi, I get 47 errors backing up all data in a Salesforce sandbox environment. 24 errors look like the common ones because of how Skyvia and Salesforce work together (documented ....
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Category: Questions
How to restore HubSpot back up made from one HubSpot account to another
We have the standard Skyvia backup package, with Skyvia connections to several HubSpot accounts (Our production hubspot account and several dev/testing accounts). We can backup & restore to each specific ....
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Category: Questions
Syncronization via Agent for SQL server
Hello By any chance, syncronization using Agent to SQL isn't available? Thank you ....
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