Questions
Category: Questions
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Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....
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Category: Questions
SkyviaConnectException underlying connection closed unexpected error occurred send
Hi there, So confused. I have two endpoint projects, one works, one does not. Both running the same connection string code. The problem project is thwroing error: The underlying connection ....
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Freshdesk/HubSpot tickets
Hi, When I import a ticket from Freshdesk to HS, it adds ".0" to the ID: Is there a way to avoid this? Thanks, Özlem ....
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Incorrect string value
Hello, Run 44245467. We have a problem that records can't be replicated because of "incorrect string value". We have changed the charset to utf8mb4 in all of our tables, but it ....
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connection failed error
Trying to execute my package "ADRS Import" produces the following error: Package failed: A connection attempt failed because the connected party did not properly respond after a period of time, ....
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Category: Questions
Price List Zoho Invintory
Hi, I would like to export my pricelists to csv. I see you can do the pricebooks. But it does not look like you can export the diffrent prices ....
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NetSuite line items in Sales Orders, Invoices, etc.
Has there been any development in the ability to to access and replicate array data in NetSuite for accessing info such as line items in Sales Orders? ....
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How to not execute next task upon import error?
How do we stop from processing the next task if there are any errors in a task? We want to import data from two (or more) files, but if there are errors in the ....
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Category: Questions
Marketing Cloud unable to connect
Hi there, I'm trying to set up a connection with Marketing Cloud using OAuth 2.0 authentication, but whenever i sign in as my Admin user, i get the following error; ....
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Category: Questions
MySql error
Estamos teniendo un error esporadicamente de coneccion a la db MySql Ya tenemos en whitelist las ip RunId = 44820050 Error: An error occurred with the following error message: "Can't ....
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Category: Questions
CSV Export > Change Column Order
Hi, I have an export from Salesforce To CSV and i want to choose the order of the colums I try with order by but it's not working because not ....
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Category: Questions
Skyvia Query Excel Add-in only supported for Office 365?
Dear Support Team, which Office versions supports the Skyvia Query Excel Add In? In Windows App Store it says Office 2016+, but it didn't work here with Office 2019. With ....
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Category: Questions
How to daily upload a csv from a computer?
Is it possible to upload a csv that is located daily on my computer? It seems that it is uploading always the same even if the file is refreshed. Each ....
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Category: Questions
Can I change plans post initial bulk import?
Hi Skyvia support, I'm about to purchase Skyvia to push data feeds from 3 cloud based systems into our Mysql database. The data volumes are pretty small on a daily ....
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salesforce Marketing Cloud to Sales Cloud to data sync
Skyvia will be supporting for salesforce Marketing Cloud to Sales Cloud to data sync?, synch data from MarketingCloud BACK into SalesCloud. Meaning, if we make updates in MC, can they ....
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Category: Questions
Skip If Condition
Hi, we currently use the If condition to select a checkbox if the value of a field is correct. Unfortunately, we need a way to skip the condition. Example: ....
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Category: Questions
Delete account
At this moment I want to delete my account because the backup service is no longer necessary. I await the opt-out confirmation. ....
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Freshdesk/HubSpot tickets
Hi, The value "Urgent" doesn't exist for "Priority" in HubSpot, so I can't import tickets with priority "urgent" from Freshdesk to HubSpot. Can you tell me which expression I need ....
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Opportunity Upsert Salesforce
Hi there, I am trying to run a upsert on the opportunity object within salesforce with an External ID called "Loan Number". The csv I am uploading does not contain ....
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Category: Questions
Selling Price Missing
Hi I am exporting from zoho invintory to FTP and right now its working great. Only issue is when I am setting up the target, Selling Price is missing from ....
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