Questions

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Category: Questions

Read Me

Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Mariia Zaharova Mariia Zaharova 23 May 2017.

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6 views

Category: Questions

Zoho books error invalid_code

When connecting with Zoho books, everything seems to be OK. Log-in works and I can grant permission to access Zoho Books. However, when I click Test connection, I get this ....

Created by Erik van Buuren Erik van Buuren 2 weeks ago.

Latest by Erik van Buuren Erik van Buuren 9 hours ago.

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Category: Questions

Close my account

 Please close my account. I opened the account to use the backup feature but it's no longer required.  ....

Created by Jake Lack-Smith Jake Lack-Smith 3 days ago.

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1.2K views

Category: Questions

Skyvia IP Address

We need to know SkyVia's login IP address to white list. Please provide range.   thanks ....

Created by Matt Matt 25 July 2017.

Latest by Bart Jonk Bart Jonk 4 days ago.

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8 views

Category: Questions

auto-refreshes Google Sheets Add On

Hello Would you like to know every few minutes or hours the information in google sheets is automatically updated in a day? Free Plan Pay Plan   ....

Created by Fernando Torres Fernando Torres 4 days ago.

Latest by Mariia Zaharova Mariia Zaharova 4 days ago.

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53 views

Category: Questions

Scheduling google sheets refresh via query?

Is it possible to shedule a google sheet to refresh daily using the query?  I know we can create schedule action/events in the google api but don't know if it ....

Created by Stew Stremel Stew Stremel 22 January 2019.

Latest by Mariia Zaharova Mariia Zaharova 4 days ago.

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Category: Questions

Close account

Please close account. Thanks. ....

Created by Yaman Saleh Yaman Saleh 5 days ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 5 days ago.

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Category: Questions

Object 'contactTags' not found on ActiveCampaign backup

hello,since 10th August 2020 we've got this error during backups, we didnt have this error before. Anyone has idea how to fix this?We really need 'contactTags' on ActiveCampaign to be backed ....

Created by advalyze advalyze 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 6 days ago.

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9 views

Category: Questions

"Channel is Disconnected" error when refreshing query through google sheets

For the past 2 days I haven't been able to refresh my queries through the google sheets extension. They work fine when I run the sql through your website though. ....

Created by Heidi Ellis Heidi Ellis 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 6 days ago.

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7 views

Category: Questions

Set null when no match found - Different Behaviour

Hi Skyvia Support, I have started using the New Runtime Environment with my Import Package using UPSERT. I select 'Set null when no match found'. Previously I saw 0's appear ....

Created by Jay Ong Jay Ong 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 1 weeks ago.

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9 views

Category: Questions

Cannot connect to SQL Server

Im am having an issue since the adding of a new IP addres in Skyvia.  I have whitelisted the new addres in our SQL server, and the testing is correct, ....

Created by Peter Pollak Peter Pollak 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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2 views

Category: Questions

I have two packages one works one doesn't can you tell me the difference?

Good afternoon, I have two packages that are identical except one gets the source from Amazon S3 and the second from my hard drive.  There are three tasks in the ....

Created by Jennifer Huston Jennifer Huston 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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answers
3 views

Category: Questions

Linking data from server to Shopify

Hi, I just sign in to your service and will surely use skyvia in the future as I am setting up stores in shopify for my clients. I need help. ....

Created by Łukasz Jewasiński Łukasz Jewasiński 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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5 views

Category: Questions

New API Integration - Jerry-International Shipment

Hi We currently use the entry level version of SkyVia because our volumes are low  I have been asked to create this integration to Jerry-International Shipment to export Sales Order for ....

Created by Australian NaturalCare Australian NaturalCare 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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7 views

Category: Questions

Newtonsoft.Json.Linq.JValue error

HI, i've created a package https://app.skyvia.com/#/41453/packages/106771/ but i keep getting the error Unable to cast object of type 'Newtonsoft.Json.Linq.JValue' to type 'Newtonsoft.Json.Linq.JObject'.   How do i fix this? I'm tryu=ing ....

Created by Tim Bickerton Tim Bickerton 3 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 3 weeks ago.

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24 views

Category: Questions

NextRow failed: Input string was not in a correct format..

When trying to run a package, It's failing, and I only have this message.  Is there anywhere we can have more details?   Thx ....

Created by Jessie Traynor Jessie Traynor 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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4
answers
17 views

Category: Questions

HubSpot import Engagement (MEETING) Outcome parameter

Hello, Importing to HubSpot, of object Engagements and type MEETING. Everything is working as it should but can't find the correct mapping of column for "Outcome". CSV column: Outcome CSV column ....

Created by Johnny Josefsson Johnny Josefsson 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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7
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52 views

Category: Questions

Salesforce backup failed in 23 packages: " the server returned an error: (404) Not found"

Hi, I get 47 errors backing up all data in a Salesforce sandbox environment. 24 errors look like the common ones because of how Skyvia and Salesforce work together (documented ....

Created by CRM Informatica CRM Informatica 21 April 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 3 weeks ago.

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10 views

Category: Questions

How to restore HubSpot back up made from one HubSpot account to another

We have the standard Skyvia backup package, with Skyvia connections to several HubSpot accounts (Our production hubspot account and several dev/testing accounts). We can backup & restore to each specific ....

Created by Paul Kirkaas Paul Kirkaas 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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3 views

Category: Questions

Syncronization via Agent for SQL server

Hello   By any chance, syncronization using Agent to SQL isn't available?   Thank you ....

Created by Jessie Traynor Jessie Traynor 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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