Questions

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Category: Questions

Read Me

Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Mariia Zaharova Mariia Zaharova 23 May 2017.

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Category: Questions

Estimating storage requirements for budget approval based on a Jira cloud instance

We are trying to determine storage estimates in the skyvia backup cloud for budgeting purposes.  Is there anyway to get a rough estimage from the Jira Cloud XML backup?  ....

Created by Michael Small Michael Small 25 minutes ago.

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17 views

Category: Questions

SalesForce to Netsuite Sandbox

Hello, could we have assistance setting up a SalesForce to Netsuite Sync? We have around 20k contacts in SalesForce that we would like replicated inside Netsuite once a day.  I ....

Created by Thomas Bishop Thomas Bishop 2 days ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 3 hours ago.

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Category: Questions

Add user to account

I've added a user with administration privileges to my account, but he can't see any integration packages. I'd like him to be able to see and modify my integrations. Is ....

Created by Carolyn Reuman Carolyn Reuman yesterday.

Latest by Mariia Zaharova Mariia Zaharova yesterday.

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Category: Questions

Data integration keeps failing

Hi there I have a data integration between two RDS connections and when I try to run the package, it keeps failing with error saying "permission denied for table <tablename>" but it ....

Created by Crystal  Chan Crystal Chan 2 weeks ago.

Latest by Crystal  Chan Crystal Chan 5 days ago.

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42 views

Category: Questions

Job Keeps Failing

My Job 'Synchronize Records' has been failing since Oct 9th.  However, it returns no error to troubleshoot.  It just says failed.  Please let me know what has failed soI can ....

Created by Aaron King Aaron King 5 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 6 days ago.

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45 views

Category: Questions

Can't access NetSuite table

Hi  I've configured a Netsuite connection and can access the majority of netsuite tables except for a couple.  A really critical table is SalesOrder however I get a generic error ....

Created by Andrew McDonald Andrew McDonald 29 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 6 days ago.

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9 views

Category: Questions

Number of records processed in real time

Hi,   I'm trying to work out if I will be better off moving to a upgrade package.  How can I tell how many records I am processing on a ....

Created by Peter Farmer Peter Farmer 6 days ago.

Latest by Mariia Zaharova Mariia Zaharova 6 days ago.

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16 views

Category: Questions

Hubspot Backup reporting hapikey error

I've been trialling the backup to backup our Hubspot data. I am the Hubspot super admin and we have 1 admin and 4 users.  The API key is mine. Attached ....

Created by Tony Hill Tony Hill 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 1 weeks ago.

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35 views

Category: Questions

How to have the import match on Person Account unless a Contact exists under a normal Account

I am creating a Shopify à Salesforce import package that we would like to schedule on a regular basis.   We are mapping Orders à Donations, and Customers à Accounts (in our setup ....

Created by Erika Traskvik Erika Traskvik 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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23 views

Category: Questions

Very slow upsert operation

I'm attempting to upsert Zendesk users via a CSV source. My CSV contains a mix of existing users and new ones. I'm looking up the user ID based on their ....

Created by Ben West Ben West 2 weeks ago.

Latest by Ben West Ben West 2 weeks ago.

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Category: Questions

Considering Zoho for a customer need

Hello, I have a customer that is asking for hubspot integration.  They use several user defined fields and are asking me to push them into a custom third party service ....

Created by David Avery David Avery 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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13 views

Category: Questions

Support for Oracle Wallet Connections

Hi, I have an Oracle Cloud database which requires a wallet/certifcate to connect and it looks like the current Skyvia Oracle connections don't support that. Is there a way to ....

Created by Dan Swartz Dan Swartz 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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9 views

Category: Questions

How to find a filter in a scheduled job

We are trying to find if there is a filter in a skyvia job that was built by former employee.  The job name is "02 - Replicate Accounts, Contacts, Interactions'.  ....

Created by Kai Zhao Kai Zhao 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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28 views

Category: Questions

Can't export large numbers of Zendesk rows

I would like to export a full list of tickets for a massive bulk update task. However, this is not possible. I get the following message: (Invalid search: Requested response ....

Created by Ben West Ben West 25 October 2019.

Latest by Ben West Ben West 2 weeks ago.

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1
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19 views

Category: Questions

XML files from SFTP

Is there any way of viewing / importing XML files on an SFTP server? I'm attempting to integrate with an external company and they'll only output XML files to their ....

Created by Ken Saunders Ken Saunders 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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10 views

Category: Questions

Test connection error

Hi all    I am trying to connect with zoho people account so when i connect and test connection then this shows me an error  error Error occurred while reading ....

Created by amber abc amber abc 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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1
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9 views

Category: Questions

100K daily limits

We currently on the Standard plan for skyvia and are runnining inot 100K dailiy limits while running sync jobs to marketo. Is there a way to remove the dailiy limit? ....

Created by Spencer Carlson Spencer Carlson 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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24 views

Category: Questions

How can I map a value from my DB to a salesforce picklist?

I am trying to map an ID value to a salesforce picklist. The picklist has an ID number in the API value field... in my table, i have id 1 ....

Created by Jonny Katz Jonny Katz 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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15 views

Category: Questions

NULL Date via Expression

Hello, I need to update a salesforce date field with null.  I tried this expression.... NULL(DT_DATE) ...but get this error: Unexpected token: ' DT_DATE' (start: 5, end: 12) It's my ....

Created by Business Ops Business Ops 4 weeks ago.

Latest by Business Ops Business Ops 3 weeks ago.

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