Questions

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Category: Questions

Read Me

Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Mariia Zaharova Mariia Zaharova 23 May 2017.

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Category: Questions

Transform "," to ";" before import

Hi, I was unable to find support documentation on this so wondering if the feature exists. I am trying to map multi-select value separated via "," in the source file to multi-select ....

Created by iEARN Technology iEARN Technology yesterday.

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164 views

Category: Questions

Missing data when importing data from acuity

Hello, I have created three packages in our account to fetch the data from acuity and store it in our database. The only filter added to the package is the ....

Created by Yannick Roedel Yannick Roedel 16 August 2021.

Latest by Yannick Roedel Yannick Roedel 2 days ago.

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Category: Questions

Odata Dynamics 365 Business Central

Hello, I am trying to import all my MS Dynamics 365 Business Central Contacts into HubSpot. I connected MS Dynamics with OData but I can't seem to get any other source ....

Created by Carl Bouckaert Carl Bouckaert 4 days ago.

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127 views

Category: Questions

Stripe Balance Transaction Data Type errors

Our attempts to replicate the Stripe BalanceTransaction table are consistently failing.  The run logs report the following error:  "Object error / Value was either too large or too small for an Int32.: " ....

Created by Joseph Naujokas Joseph Naujokas 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 5 days ago.

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25 views

Category: Questions

Not able to view custom properties created in Deal

Please review below issue and need your support on high priority. On our HubSpot account, we have created new properties under Deal properties. When we are importing CSV data to Deal using ....

Created by Yogesh Mavadia Yogesh Mavadia 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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20 views

Category: Questions

Skyvia Webhooks

Hello, Is Skyvia able to use webhooks as a trigger? Thanks in advance for your reaction Kind regards ....

Created by Jeremi Balanga Jeremi Balanga 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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3
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79 views

Category: Questions

Data Limit Reached

Dear Team,Due to the wrong configuration of our packages, we have already reached our data limit of 25k rows for the current billing cycle. Is it possible that we can add ....

Created by Yannick Roedel Yannick Roedel 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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82 views

Category: Questions

SFTP Failed to open local file

We are trying to import from a file on our SFTP site. The import task is returning error "Failed to open local file". We are able to open the file ....

Created by Margaret Ngai Margaret Ngai 3 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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90 views

Category: Questions

Stripe PaymentIntents API replication failures

All attempts at replicating the Stripe PaymentIntents table are failing in replication package (ID = 138211). There are two kinds of failures: 1) Timeout errors connecting to the Stripe service - ....

Created by Joseph Naujokas Joseph Naujokas 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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3
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96 views

Category: Questions

cannot connect to database

I am getting this error when I try to create new connection.  After that I get password rejected error. ....

Created by Bruce Silver Bruce Silver 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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50 views

Category: Questions

Adding Account/Organization ID on Insert ActiveCampaign Contact

Hello, I would like to ask how we can add the OrgId or Account ID when we insert contacts to ActiveCampaign? I was able to add the OrgId before but ....

Created by Layne Runyon Layne Runyon 4 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 3 weeks ago.

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93 views

Category: Questions

Jira to Harvest Integration

Hello - Is there a guide or documentation on how to actually do the Jira <> HArvest Integration mentioned here => https://skyvia.com/data-integration/integrate-jira-harvest ....

Created by Sam Schroeder Sam Schroeder 4 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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67 views

Category: Questions

Date Format changed when receiving the report on SFTP server

Hi Skyvia Team, This is Gloria from Accell Group. We setup a package to export one of our Salesforce report to SFTP server, and we find out that the date ....

Created by Gloria Hou Gloria Hou 4 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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47 views

Category: Questions

Integrating JIRA Service management cloud base with SQL DB on premise

Hello,    I am trying to use Skyvia to Integrate JIRA Service management (Service Desk before) cloud base with SQL DB on premise, but i have noticed that JIRA connecter that ....

Created by Roua Abdalla Roua Abdalla 4 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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2
answers
120 views

Category: Questions

Lost connection to MySQL server during query

Hi there I am receiving the error: Lost connection to MySQL server during query When trying to run a package. I have increased the command and connection timeout to 3600 in ....

Created by AJ Khanijow AJ Khanijow 25 May 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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1
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39 views

Category: Questions

Connection to a MySQL Database that is within an AWS Server?

Hi how would we connect to a MySQL Database that is not public but that sits within an AWS Server? Is there a self hosting version of this product which can ....

Created by Zubin Roy Zubin Roy 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 4 weeks ago.

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1
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39 views

Category: Questions

Hubspot Custom Objects

Does anyone know how to sync to Hubspot Custom Objects?    I'm creating a bi-directional sync between Hubspot and my Postgresql database. I can successfully sync for Hubspot Default Objects, ....

Created by Nicholas Manske Nicholas Manske 4 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 4 weeks ago.

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37 views

Category: Questions

Import to Shopify

Hi. I'm trying to import sales data into Shopify but I can only find the Orders not the Order Detail/LineItems in Skyvia. How to do? ....

Created by Jesper Lauridsen Jesper Lauridsen 19 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 5 weeks ago.

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46 views

Category: Questions

Sync Package error Zoho to SQL Server, suspect destination column is to small.

I have encountered an error while running one of my sync packages that syncs data from Zoho to a table in SQL Server.  The sync has run trouble free for ....

Created by Lonnie Chin Lonnie Chin 5 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 5 weeks ago.

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