Questions

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Category: Questions

Read Me

Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Mariia Zaharova Mariia Zaharova 23 May 2017.

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Category: Questions

More Info

We are trying Skyvia for a client with SQL & Salesforce. Can they get access for multiple users with the same account or do they need to setup the configuration ....

Created by Angela CARR Angela CARR 2 days ago.

Latest by Angela CARR Angela CARR yesterday.

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Category: Questions

Running Agent as a Service

Are there instructions on how to run the Skyvia Agent as a service? I only see the client app in the file that was installed. My I.T. guy says there ....

Created by Ryan Mirto Ryan Mirto 2 days ago.

Latest by Ryan Mirto Ryan Mirto yesterday.

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Category: Questions

An exception .. during initialization: Updating field with name xyz does not exist in schema

Hi,   I have two failed packages with error message above. What's wrong? Is there any extra logging available?   cheers, Bart. ....

Created by Bart Jonk Bart Jonk 3 days ago.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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Category: Questions

Errot updating field Labels in JIRA

when I try to update the field "Labels" in Jira it shows an error: The value of the column Labels has incorrect JSON format.   the constant value I update within ....

Created by Alexander Kelm Alexander Kelm 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 4 days ago.

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8 views

Category: Questions

How to access custom fields in jira connector?

  I am using the using connector and we need to access the custom fields in jira connector e.g. custom fields in our service desk project? How can we do ....

Created by Alexander Kelm Alexander Kelm 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 4 days ago.

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Category: Questions

Zoho Multi Value Fields

I have an integration running to pull data from the contact module(zoho crm) to then place that data in a csv.  That csv is stored in a s3 bucket.    ....

Created by Benjamin Hills Benjamin Hills 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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Category: Questions

The field 'new_beschreibung' contains one or more invalid characters.

Hi,   while importing data from jira to dynamics crm I got the error: The field 'new_beschreibung' contains one or more invalid characters. Can I activate a filter to ignore invalid characters? ....

Created by Alexander Kelm Alexander Kelm 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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Category: Questions

Invalid Username Password while connecting to Jira

Hi,   I cannot connect to my jira cloud system due to invalid user data. The user data are 100% correct.   Do I need to authentificate in a different ....

Created by Alexander Kelm Alexander Kelm 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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Category: Questions

REST API Connection

Hi,   I am getting a "AuthenticationToken tag is empty in provider configuration for the AuthenticationToken authentication type." for an REST API call when I use token authentication. The call ....

Created by Stephen Ward Stephen Ward 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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Category: Questions

External ID Mapping from a CSV File

Hi- I am importing a CSV file to a custom object in Salesforce.  This object has a parent where I do not know the Salesforce ID, so I am using ....

Created by Dan Hardy Dan Hardy 4 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 3 weeks ago.

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Category: Questions

Need information on our account

I'm trying to understand the relationship Health Savings Administration has with Skyvia. In looking at my security logs I'm seeing we are logging into Skyvia everyday (On average 29 times ....

Created by Adam Adam 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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Category: Questions

An error occurred with the following error message: "Validation phase is beginning. "

An error occurred with the following error message: "Validation phase is beginning. " the package ID is 80150.   I referred to https://skyvia.com/resources/docs/index.html?synchronization_overview.htm ....

Created by Eric Williams Eric Williams 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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Category: Questions

Violates foreign key constraint when replicating from ZohoCRM to Postgres

Trying to replicate data from ZohoCRM to Postgres on-prem DB.  Initially had some issues with the sync, but it started yesterday.  Took 15 hours(!) to run but was completed this ....

Created by Craig Cooke Craig Cooke 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 3 weeks ago.

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Category: Questions

Remove account

I woud like my account to be closed please. ....

Created by will presti will presti 4 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 weeks ago.

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answers
12 views

Category: Questions

Salesforce Upsert scheduling

Hi,   I want to understand how does your Upsert scheduling feature work. How does Skyvia know which file is to be picked up everytime?   Thanks, Tanushree ....

Created by Tanushree Singh Tanushree Singh 4 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 weeks ago.

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29 views

Category: Questions

Event Attendance query not pulling any information

Hello, I'm using the query below to try and pull a raw file of attendees at an event we hosted earlier this month. This same query has worked fine for ....

Created by Melissa Wright Melissa Wright 4 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 weeks ago.

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20 views

Category: Questions

GDPR Data Processing Agreement

Hi,   do you offer a DPA indicating the measures you take to ensure data security and privacy. We need this in order to use skyvia for accessing our CRM ....

Created by Tom Tester Tom Tester 5 weeks ago.

Latest by Mariia Riabushenko Mariia Riabushenko 4 weeks ago.

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Category: Questions

table availability in ActiveCampaign integration

Hi, is there a possibility to gain access to the dealActivity and dealGroupGroups tables inActiveCampaign?   Thanks and best, Thomas   ....

Created by Tom Tester Tom Tester 13 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 weeks ago.

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Category: Questions

File Masking

I receive a csv every day at 1:45am EST into an S3 bucket. I am trying to set up a schedule for that to run daily. I have the S3 ....

Created by Brandon Smith Brandon Smith 5 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 5 weeks ago.

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