Questions

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Category: Questions

Read Me

Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Mariia Zaharova Mariia Zaharova 23 May 2017.

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5 views

Category: Questions

Composite primary key cannot be used when incremental updates

Hello there, We use Skyvia to synchronize orders from Shopify to our ERP. the process was smooth for the past 4 month but yesterday (without making any changes) the process ....

Created by Roberto Perico Roberto Perico 4 days ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 4 days ago.

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56 views

Category: Questions

Salesforce Restore Failed (404 - File or directory not found.)

Hi, I'm doing some testing in restoring data and I'm experiencing some errors. create a standard contact (with its related objects) run a backup delete that contact (not all the ....

Created by CRM Informatica CRM Informatica 24 April 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 5 days ago.

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20 views

Category: Questions

Salesforce : error when trying to create a connection with a CUSTOM URL

Hello, We have a salesforce sandbox with a my domain defined and SSO set. It prevents from login from test.salesforce.com. We're trying to check how skyvia will work when we ....

Created by CRM Informatica CRM Informatica 3 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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6 views

Category: Questions

How to get the files in the zip folder

Hi Team,  I am currently evaluating Skyvia to integrate the data from box fiiles to Amazon redshift. The question i have is how to i get into the files which ....

Created by Karthika Tekula Karthika Tekula 5 days ago.

Latest by Mariia Zaharova Mariia Zaharova 5 days ago.

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7 views

Category: Questions

Unable to access Mysql DB in Skyvia

Hi, is Skyvia has the option to pass the MFA with Mysql DB username and password. ....

Created by Yung Lee Yung Lee 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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17 views

Category: Questions

How is timezone for date/time handled when importing into Salesforce

When importing data into salesforce I'm seeing the datetime data appears to be handled as if it was GMT.  In the scenario where I saw it this is the setup. ....

Created by Brian Nolan Brian Nolan 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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18 views

Category: Questions

Cancel

Please cancel my test subscription. We keep trying this services ever few months and still find it lacking.  For example,  running  "Select * from productvariants where sku = 'TESTSKU'  This ....

Created by Rod Rod 2 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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26 views

Category: Questions

How to map update import with external ID but no name

Hi,   I am trying to update our Salesforce accounts with some data directly from a MySQL database table. The NAME field is required for an update function, but our MySQL ....

Created by Michael Bell Michael Bell 5 weeks ago.

Latest by Dmitriy Muzurov Dmitriy Muzurov 2 weeks ago.

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12 views

Category: Questions

Cannot get started

I want to used Skyvia Querey to add Jira data to Google Sheets. I created a Skyvia account and installed the add-on from Google Store but now I'm stuck. If I go ....

Created by Steve Rohde Steve Rohde 3 weeks ago.

Latest by Steve Rohde Steve Rohde 3 weeks ago.

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6
answers
37 views

Category: Questions

Salesforce backup failed in 23 packages: " the server returned an error: (404) Not found"

Hi, I get 47 errors backing up all data in a Salesforce sandbox environment. 24 errors look like the common ones because of how Skyvia and Salesforce work together (documented ....

Created by CRM Informatica CRM Informatica 21 April 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 3 weeks ago.

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1
answers
11 views

Category: Questions

Zoho CRM synchronization

Hello, My Zoho account is located in an Australian DC. So when I try to connect my Zoho account to skyvia an "Invalid client" error is returned. For this to ....

Created by Michael thiriet Michael thiriet 4 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 4 weeks ago.

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14 views

Category: Questions

No expression editor and how to add todays date in an integration

Hi, it says in the documentation that when creating an integration I can use expression, and then click to get up an expression editor. That does not work as I ....

Created by Peter Alvestal Peter Alvestal 23 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 24 April 2020.

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28 views

Category: Questions

Replicating from Salesforce to MS Azure MS SQL Database

I am trying to replicate Salesforce data to a Microsoft Azure SQL Database. I have set up connection and target correctly as both when tested connection succeeds. However when I ....

Created by Charles Cabato Charles Cabato 15 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 22 April 2020.

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1
answers
10 views

Category: Questions

SalesForce Query

Hi,   I'm getting "You have reached a limit of queries." after I ran around 5 queries, can you please advice on what would be the issue?  Regards, Sameh ....

Created by Sameh ELSOKKARY Sameh ELSOKKARY 18 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 21 April 2020.

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1
answers
16 views

Category: Questions

Skyvia can help to import CSV files from Azure blob (file) storage to salesforce ?

Skyvia can help to import CSV files from Azure blob (file) storage to salesforce ? ....

Created by Sanjeeva Gajula Sanjeeva Gajula 17 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 17 April 2020.

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1
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8 views

Category: Questions

Backup Files not creating -

Hi,   Our invoice has suddenly stopped working since your upgrade.  We have also stopped getting our data exported every night.  I left a message few days ago in your ....

Created by Vinny Vinny 17 April 2020.

Latest by Mariia Riabushenko Mariia Riabushenko 17 April 2020.

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18 views

Category: Questions

Update Target Values ONLY if Blank

Hi, In an update mapping, is it possible to specify to update the target value with the source value ONLY if the target value is blank? I don't want to ....

Created by Jennifer Good Jennifer Good 14 April 2020.

Latest by Jennifer Good Jennifer Good 16 April 2020.

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3
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27 views

Category: Questions

HubSpot Contacts to Microsoft Dynamics Leads Synchronization

I was able to successfully sync HubSpot contacts to Dynamics 365 contacts, but when I attempt the same synch with HubSpot contacts to Dynamics LEADS, I am returning an error ....

Created by Scott Harris Scott Harris 13 April 2020.

Latest by Mariia Zaharova Mariia Zaharova 16 April 2020.

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