Questions
Category: Questions
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Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....
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Category: Questions
duplicate records in SF to D365 import
We have configured Salesforce to D365 packages and after several weeks of effort are still receiving numerous errors, from timeouts, to duplicates, etc. We have a go-live scheduled in 3 ....
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Category: Questions
Hubspot - Netsuite integration
Hi Team, I'm testing your product to sync data from hubspot to netsuite: I did connection setup for both platform and they work correctly, but when I create the task ....
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Category: Questions
FTP / CSV to MailChimp
I am attempting to synchronise data from a customers CRM to MailChimp, so they can send automated emails to customers and prospects. The CRM isn’t easy to hook into ....
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Category: Questions
Change of Column Order
Hello. My package # 120832 has custom column names, and I would like to seek your assistance for several changes. Can we please order the columns as follows? A. 18 Digit IDB. ....
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Category: Questions
Duplicate orders / Ship to Errors
I am getting duplicate orders imported. How can I avoid this please? Also, a record was rejected because of the shipto address. Is there a way to bypass the validation ....
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Category: Questions
A task was canceled.
Could you guys please provide more details on why this error is hapenning? ....
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Category: Questions
Passing unix time stamp to REST service
We have a REST API that we need to connect to and pull inventory from as a source. The authentication for the API is token based however it also requires ....
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Category: Questions
Segment REST API Metadata
Hi there, For contact/account updates in Salesforce, I want to import the updates to Segment according to these specifications. Can you please assist with the metadata required to setup this connection:https://segment.com/docs/connections/spec/identify/ ....
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Category: Questions
How to push data to data extensions Salesforce marketing cloud
Hi ....
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Category: Questions
Data tables return errors
I am trying to replicate data from freshdesk to Redshift. When connection between both sources are successfull, there are some data tables that returns an error. Is there any solutions ....
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Category: Questions
No Content in Backup
I just ran this backup and got the following errors. I want to try to re-run it and get the contacts, but none of the objects are showing up in ....
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Category: Questions
The remote server returned an error: (401) Unauthorized.
After several hours the run terminates with The remote server returned an error: (401) Unauthorized. Please help. ....
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Category: Questions
Ticket data from Freshdesk status failed without any error messages
When running the package, the ticket table from freshdsk does not show any error messages, but instead return serveral errors of data. This causes other ticket related table having The remote ....
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Category: Questions
Replication Error (Need Help Backing up Entire Hubspot to Sandbox CRM)
I currently have a backup of my Hubspot records, but run into this error when trying to import Contacts. An exception has occurred during insert operation, the message returned from ....
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Category: Questions
Export attachments and filter on non-generic fields of the parent object (i.e. Salesforce Account)?
I am trying to export attachment files as a zip. I have succeeeded in getting files with an export package. But I want to get attachments specifically from the Salesforce ....
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Category: Questions
Skyvia Data Limits
Hey, we started running into data synhronization limits this month, although we havent made any significant changes to our packages. We have 500k records per month and hit the limit ....
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Category: Questions
Payment Invoice from skyvia.com
Dear Support, We have received an invoice from you on July 21. Although, we have deleted the account on June 30. Also, when I logged in to the Skyvia Account ....
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Custom Deal Pipeline Hubspot Restore Issue
I have a custom Pipeline in Hubspot, but am hitting an error when trying to import the Deals into that pipeline because it keeps saying that my custom deal stages ....
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Category: Questions
How do I import a number of files without using File Mask
Hi Skyvia Support, I have a number of import packages that import csv files into a SQL database each day using the File Mask method. However, I have a ....
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