Questions

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Category: Questions

Read Me

Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....

Created by Mariia Zaharova Mariia Zaharova 23 May 2017.

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Category: Questions

duplicate records in SF to D365 import

We have configured Salesforce to D365 packages and after several weeks of effort are still receiving numerous errors, from timeouts, to duplicates, etc. We have a go-live scheduled in 3 ....

Created by Jim Huebner Jim Huebner 9 hours ago.

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Category: Questions

Hubspot - Netsuite integration

Hi Team, I'm testing your product to sync data from hubspot to netsuite: I did connection setup for both platform and they work correctly, but when I create the task ....

Created by edoardo landi edoardo landi yesterday.

Latest by Nataliia Nikulina Nataliia Nikulina 16 hours ago.

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Category: Questions

FTP / CSV to MailChimp

I am attempting to synchronise data from a customers CRM to MailChimp, so they can send automated emails to customers and prospects.   The CRM isn’t easy to hook into ....

Created by David Jerram David Jerram 2 weeks ago.

Latest by David Jerram David Jerram 17 hours ago.

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57 views

Category: Questions

Change of Column Order

Hello. My package # 120832 has custom column names, and I would like to seek your assistance for several changes. Can we please order the columns as follows? A. 18 Digit IDB. ....

Created by Nicole Varner Nicole Varner 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk yesterday.

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29 views

Category: Questions

Duplicate orders / Ship to Errors

I am getting duplicate orders imported.  How can I avoid this please? Also, a record was rejected because of the shipto address.  Is there a way to bypass the validation ....

Created by Matt Weinstein Matt Weinstein 1 weeks ago.

Latest by Matt Weinstein Matt Weinstein yesterday.

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Category: Questions

A task was canceled.

Could you guys please provide more details on why this error is hapenning? ....

Created by Salah Alkurdi Salah Alkurdi 2 days ago.

Latest by Nataliia Nikulina Nataliia Nikulina yesterday.

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10
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246 views

Category: Questions

Passing unix time stamp to REST service

We have a REST API that we need to connect to and pull inventory from as a source. The authentication for the API is token based however it also requires ....

Created by John Cioni John Cioni 06 August 2019.

Latest by Mariia Zaharova Mariia Zaharova 3 days ago.

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77 views

Category: Questions

Segment REST API Metadata

Hi there, For contact/account updates in Salesforce, I want to import the updates to Segment according to these specifications. Can you please assist with the metadata required to setup this connection:https://segment.com/docs/connections/spec/identify/ ....

Created by Greg Stone Greg Stone 28 January 2021.

Latest by Mariia Zaharova Mariia Zaharova 4 days ago.

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Category: Questions

Data tables return errors

I am trying to replicate data from freshdesk to Redshift. When connection between both sources are successfull, there are some data tables that returns an error. Is there any solutions ....

Created by Starboard Dev Starboard Dev 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 1 weeks ago.

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36 views

Category: Questions

No Content in Backup

I just ran this backup and got the following errors. I want to try to re-run it and get the contacts, but none of the objects are showing up in ....

Created by Lily Signori Lily Signori 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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26 views

Category: Questions

The remote server returned an error: (401) Unauthorized.

After several hours the run terminates with The remote server returned an error: (401) Unauthorized.   Please help. ....

Created by Jim Huebner Jim Huebner 2 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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38 views

Category: Questions

Ticket data from Freshdesk status failed without any error messages

When running the package, the ticket table from freshdsk does not show any error messages, but instead return serveral errors of data. This causes other ticket related table having The remote ....

Created by Starboard Dev Starboard Dev 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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42 views

Category: Questions

Replication Error (Need Help Backing up Entire Hubspot to Sandbox CRM)

I currently have a backup of my Hubspot records, but run into this error when trying to import Contacts. An exception has occurred during insert operation, the message returned from ....

Created by Lily Signori Lily Signori 2 weeks ago.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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44 views

Category: Questions

Export attachments and filter on non-generic fields of the parent object (i.e. Salesforce Account)?

I am trying to export attachment files as a zip. I have succeeeded in getting files with an export package. But I want to get attachments specifically from the Salesforce ....

Created by Nic Stage Nic Stage 3 weeks ago.

Latest by Olena Romanchuk Olena Romanchuk 2 weeks ago.

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1
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18 views

Category: Questions

Skyvia Data Limits

 Hey, we started running into data synhronization limits this month, although we havent made any significant changes to our packages. We have 500k records per month and hit the limit ....

Created by Salesforce Admin Salesforce Admin 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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12 views

Category: Questions

Payment Invoice from skyvia.com

Dear Support, We have received an invoice from you on July 21. Although, we have deleted the account on June 30. Also, when I logged in to the Skyvia Account ....

Created by Digital Avenues Digital Avenues 2 weeks ago.

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25 views

Category: Questions

Custom Deal Pipeline Hubspot Restore Issue

I have a custom Pipeline in Hubspot, but am hitting an error when trying to import the Deals into that pipeline because it keeps saying that my custom deal stages ....

Created by Lily Signori Lily Signori 2 weeks ago.

Latest by Mariia Zaharova Mariia Zaharova 2 weeks ago.

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102 views

Category: Questions

How do I import a number of files without using File Mask

Hi Skyvia Support,   I have a number of import packages that import csv files into a SQL database each day using the File Mask method. However, I have a ....

Created by Jay Ong Jay Ong 21 June 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 2 weeks ago.

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