Questions
Category: Questions
Migration of agents.skyvia.com as part of Skyvia infrastructure optimization
Dear users, Please be informed that as a part of our infrastructure optimization, we have migrated the agents.skyvia.com server. Due to this, you might encounter issues with the automatic ....
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New Skyvia IP 52.190.252.0
Dear users, Please be informed that Skyvia uses the new IP address 52.190.252.0 to access the databases. If you use firewall applications, please make sure that all three IP addresses ....
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Category: Questions
Read Me
Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....
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Category: Questions
Update Billing Information
Hi I want to update/change my credit card details, but I didn't find any option on the skyvia website/portal. Please guide me how we do this. ....
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Category: Questions
Date/Time Excel csv Import
Hi Skyvia Support i try to import a Date/Time Field from a Excel csv Import as a Date/Time Field. But always i received this Error Expression error in ....
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Category: Questions
Netsuite object not visible
Hi , I am not able to see the desired object in the Netsuite's connector table list, the connection & the agent are working fine , i am able to ....
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Zendesk Backup api requests per minute is exceed
Hi , I started my backup and the first snapshoot was finished but the second one never complete . later after more thn 10 hours we recognize that zendesk API ....
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An item with the same key has already been added.
Hi Team, While migrating the opportunities from one Salesforce instance to another instance, I'm getting the "An item with the same key has already been added." error. I've reviewed the ....
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Category: Questions
Unable to connect with Netsuite
I have set up all ID and secret (Both Clients and Tokens) for Netsuite Sandbox environment But it shows "Invalid login attempt" when I test connection. I have attached ....
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Category: Questions
Skyvia and Power BI
Hi Skyvia, Is there a method for viewing import logs (e.g. for past 7 days - success or failed) for different import packages at the same time rather than loading ....
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Category: Questions
Issue Exporting to OneDrive Business
I am looking to export csv data out from our CRM to a Business OneDrive folder. The connections and Packages all seem fine and are created without an issue. When I ....
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Category: Questions
Salesforce Can Not Access A Closed System
I am receiving the “Can not access a closed system” for the “Attachment” object in Salesforce. ....
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Category: Questions
Outbound URL and Ports for Skyvia Agent
HI, What is the URL and Port that must be open outbound for Skyvia Agent to remain connected to Skyvia servers? Thanks! ....
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Microsoft Dynamics to a S3 bucket
Hello, I am getting the following error when execute a table export from Microsoft Dynamics to a S3 bucket: runid: 89917956 'Sql error: SQL timeout expired. CRM ErrorCode: -2147204783 Sql ....
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Category: Questions
custom fields in Jira
Skyvia does not support custom fields in the default Jira connector. However, if you need to work with custom fields in Jira, you may contact our support team. Connecting to ....
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Category: Questions
"You are not authorized to perform this action."
I've got a replication activity going copying Freshdesk data to a Postgresql warehouse. The package created the tables and structures properly but didn't populate with any fields. I can see ....
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Object 'xxxx' doesn't support delete operations.
When trying to restore an object (either delete, update or insert) I get Object 'xxxx' doesn't support delete operations (or delete or insert) Why is that ....
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Meir Schreiber
3 weeks ago.
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Category: Questions
Error: TotalRequests Limit exceeded.
Dear Team, We have been using the free subscription for integration. Have scheduled the package(136379) once per day and there are no other scehduled package. The total number records processed in ....
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Package failed: Refresh token has expired
I have an existing package that runs daily. at a scheduled time after everyone logs off it grabs a csv file from box.com and inserts the data into salesforce. It will now ....
IT
Category: Questions
Issue using the GDS Connector
Issue attempting to Connect Google Data Studio to SAlesforce using the Skyvia Connector. Error is below: Community Connector Error There was an error caused by the community connector. Please ....
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