Questions
Category: Questions
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Welcome to Skyvia Support portal. This is a place for asking questions, reporting bugs, and suggesting new features. Creating a new ticket is easy. Click the New Ticket button. Support ....
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We are trying Skyvia for a client with SQL & Salesforce. Can they get access for multiple users with the same account or do they need to setup the configuration ....
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Category: Questions
Running Agent as a Service
Are there instructions on how to run the Skyvia Agent as a service? I only see the client app in the file that was installed. My I.T. guy says there ....
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Category: Questions
An exception .. during initialization: Updating field with name xyz does not exist in schema
Hi, I have two failed packages with error message above. What's wrong? Is there any extra logging available? cheers, Bart. ....
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Category: Questions
Errot updating field Labels in JIRA
when I try to update the field "Labels" in Jira it shows an error: The value of the column Labels has incorrect JSON format. the constant value I update within ....
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Category: Questions
How to access custom fields in jira connector?
I am using the using connector and we need to access the custom fields in jira connector e.g. custom fields in our service desk project? How can we do ....
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Category: Questions
Zoho Multi Value Fields
I have an integration running to pull data from the contact module(zoho crm) to then place that data in a csv. That csv is stored in a s3 bucket. ....
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The field 'new_beschreibung' contains one or more invalid characters.
Hi, while importing data from jira to dynamics crm I got the error: The field 'new_beschreibung' contains one or more invalid characters. Can I activate a filter to ignore invalid characters? ....
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Category: Questions
Invalid Username Password while connecting to Jira
Hi, I cannot connect to my jira cloud system due to invalid user data. The user data are 100% correct. Do I need to authentificate in a different ....
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Category: Questions
REST API Connection
Hi, I am getting a "AuthenticationToken tag is empty in provider configuration for the AuthenticationToken authentication type." for an REST API call when I use token authentication. The call ....
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Category: Questions
External ID Mapping from a CSV File
Hi- I am importing a CSV file to a custom object in Salesforce. This object has a parent where I do not know the Salesforce ID, so I am using ....
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Category: Questions
Need information on our account
I'm trying to understand the relationship Health Savings Administration has with Skyvia. In looking at my security logs I'm seeing we are logging into Skyvia everyday (On average 29 times ....
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An error occurred with the following error message: "Validation phase is beginning. "
An error occurred with the following error message: "Validation phase is beginning. " the package ID is 80150. I referred to https://skyvia.com/resources/docs/index.html?synchronization_overview.htm ....
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Category: Questions
Violates foreign key constraint when replicating from ZohoCRM to Postgres
Trying to replicate data from ZohoCRM to Postgres on-prem DB. Initially had some issues with the sync, but it started yesterday. Took 15 hours(!) to run but was completed this ....
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Category: Questions
Remove account
I woud like my account to be closed please. ....
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Salesforce Upsert scheduling
Hi, I want to understand how does your Upsert scheduling feature work. How does Skyvia know which file is to be picked up everytime? Thanks, Tanushree ....
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Event Attendance query not pulling any information
Hello, I'm using the query below to try and pull a raw file of attendees at an event we hosted earlier this month. This same query has worked fine for ....
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GDPR Data Processing Agreement
Hi, do you offer a DPA indicating the measures you take to ensure data security and privacy. We need this in order to use skyvia for accessing our CRM ....
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table availability in ActiveCampaign integration
Hi, is there a possibility to gain access to the dealActivity and dealGroupGroups tables inActiveCampaign? Thanks and best, Thomas ....
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File Masking
I receive a csv every day at 1:45am EST into an S3 bucket. I am trying to set up a schedule for that to run daily. I have the S3 ....
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