Questions

0
votes
17
answers
190 views

Category: Questions

Missing data when importing data from acuity

Hello, I have created three packages in our account to fetch the data from acuity and store it in our database. The only filter added to the package is the ....

Created by Yannick Roedel Yannick Roedel 16 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 20 September 2021.

0
votes
1
answers
18 views

Category: Questions

Transform "," to ";" before import

Hi, I was unable to find support documentation on this so wondering if the feature exists. I am trying to map multi-select value separated via "," in the source file to multi-select ....

Created by iEARN Technology iEARN Technology 17 September 2021.

Latest by Mariia Zaharova Mariia Zaharova 20 September 2021.

0
votes
1
answers
36 views

Category: Questions

Not able to view custom properties created in Deal

Please review below issue and need your support on high priority. On our HubSpot account, we have created new properties under Deal properties. When we are importing CSV data to Deal using ....

Created by Yogesh Mavadia Yogesh Mavadia 08 September 2021.

Latest by Olena Romanchuk Olena Romanchuk 10 September 2021.

0
votes
1
answers
33 views

Category: Questions

Skyvia Webhooks

Hello, Is Skyvia able to use webhooks as a trigger? Thanks in advance for your reaction Kind regards ....

Created by Jeremi Balanga Jeremi Balanga 08 September 2021.

Latest by Mariia Zaharova Mariia Zaharova 09 September 2021.

0
votes
3
answers
96 views

Category: Questions

Data Limit Reached

Dear Team,Due to the wrong configuration of our packages, we have already reached our data limit of 25k rows for the current billing cycle. Is it possible that we can add ....

Created by Yannick Roedel Yannick Roedel 06 September 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 07 September 2021.

0
votes
3
answers
100 views

Category: Questions

SFTP Failed to open local file

We are trying to import from a file on our SFTP site. The import task is returning error "Failed to open local file". We are able to open the file ....

Created by Margaret Ngai Margaret Ngai 03 September 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 07 September 2021.

0
votes
5
answers
110 views

Category: Questions

Stripe PaymentIntents API replication failures

All attempts at replicating the Stripe PaymentIntents table are failing in replication package (ID = 138211). There are two kinds of failures: 1) Timeout errors connecting to the Stripe service - ....

Created by Joseph Naujokas Joseph Naujokas 27 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 03 September 2021.

0
votes
3
answers
112 views

Category: Questions

cannot connect to database

I am getting this error when I try to create new connection.  After that I get password rejected error. ....

Created by Bruce Silver Bruce Silver 27 August 2021.

Latest by Mariia Zaharova Mariia Zaharova 03 September 2021.

0
votes
1
answers
69 views

Category: Questions

Adding Account/Organization ID on Insert ActiveCampaign Contact

Hello, I would like to ask how we can add the OrgId or Account ID when we insert contacts to ActiveCampaign? I was able to add the OrgId before but ....

Created by Layne Runyon Layne Runyon 25 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 30 August 2021.

0
votes
3
answers
107 views

Category: Questions

Jira to Harvest Integration

Hello - Is there a guide or documentation on how to actually do the Jira <> HArvest Integration mentioned here => https://skyvia.com/data-integration/integrate-jira-harvest ....

Created by Sam Schroeder Sam Schroeder 25 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 28 August 2021.

0
votes
1
answers
78 views

Category: Questions

Date Format changed when receiving the report on SFTP server

Hi Skyvia Team, This is Gloria from Accell Group. We setup a package to export one of our Salesforce report to SFTP server, and we find out that the date ....

Created by Gloria Hou Gloria Hou 23 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 27 August 2021.

0
votes
1
answers
57 views

Category: Questions

Integrating JIRA Service management cloud base with SQL DB on premise

Hello,    I am trying to use Skyvia to Integrate JIRA Service management (Service Desk before) cloud base with SQL DB on premise, but i have noticed that JIRA connecter that ....

Created by Roua Abdalla Roua Abdalla 25 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 27 August 2021.

0
votes
2
answers
136 views

Category: Questions

Lost connection to MySQL server during query

Hi there I am receiving the error: Lost connection to MySQL server during query When trying to run a package. I have increased the command and connection timeout to 3600 in ....

Created by AJ Khanijow AJ Khanijow 25 May 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 26 August 2021.

0
votes
1
answers
56 views

Category: Questions

Connection to a MySQL Database that is within an AWS Server?

Hi how would we connect to a MySQL Database that is not public but that sits within an AWS Server? Is there a self hosting version of this product which can ....

Created by Zubin Roy Zubin Roy 25 August 2021.

Latest by Mariia Zaharova Mariia Zaharova 26 August 2021.

0
votes
1
answers
56 views

Category: Questions

Import to Shopify

Hi. I'm trying to import sales data into Shopify but I can only find the Orders not the Order Detail/LineItems in Skyvia. How to do? ....

Created by Jesper Lauridsen Jesper Lauridsen 19 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 20 August 2021.

0
votes
1
answers
57 views

Category: Questions

Sync Package error Zoho to SQL Server, suspect destination column is to small.

I have encountered an error while running one of my sync packages that syncs data from Zoho to a table in SQL Server.  The sync has run trouble free for ....

Created by Lonnie Chin Lonnie Chin 19 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 20 August 2021.

0
votes
8
answers
76 views

Category: Questions

RecordsCount

Hi, we have a problem with a SQL query: SELECT * FROM dbo.SFDCMargin WHERE AvensiaCustomerNumber = 'SE01-C00001'  Where the result reutned contains more then 500 rows we only get the first 500 ....

Created by Avensia ITsupport Avensia ITsupport 11 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 19 August 2021.

0
votes
3
answers
38 views

Category: Questions

The value of the column Email has incorrect JSON format.

We're getting an error on one of the imports but the format looks okay.  Run Id 64642879 ....

Created by Jason Rainbird Jason Rainbird 13 August 2021.

Latest by Mariia Zaharova Mariia Zaharova 18 August 2021.

0
votes
1
answers
42 views

Category: Questions

Two questions about support for BigCommerce APIs

I have two questions about your BigCommerce API support:   1) I am looking for a solution to replicate the BigCommerce Order Transactions API, documented here: https://developer.bigcommerce.com/api-reference/store-management/order-transactions/transactions/gettransactions Your documentation does ....

Created by Joseph Naujokas Joseph Naujokas 13 August 2021.

Latest by Olena Romanchuk Olena Romanchuk 17 August 2021.

0
votes
1
answers
16 views

Category: Questions

Sales Tax Exemption

We are exempt from sales tax due to our non-profit status.  We have just renewed our subscription, paying sales tax.  We would like to have sales tax removed from our ....

Created by Alan Garrison Alan Garrison 16 August 2021.

Latest by Mariia Zaharova Mariia Zaharova 17 August 2021.

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