Questions
Category: Questions
Can't export large numbers of Zendesk rows
I would like to export a full list of tickets for a massive bulk update task. However, this is not possible. I get the following message: (Invalid search: Requested response ....
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Plan & Payment
Like Skyvia and will use it again soon, when I gtry to switch back from paid to free plan got errors, it is not working. Seems that you use 2 ....
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Not seeing our packages
I'm a new administrator on our account. I'm not seeing anything we have set up. Can you help? ....
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Adding user doesn't send invitation email
Hi, I'm trying to invite david.cappelletti@energage.com to our account, but he is not receiving the invitation email. We tried a different email address and that didn't receive an email either. Are ....
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Lookup Mapping Cache options - Lifetime
Could you elaborate more on the "Use cache" option? I'm not 100% clear how it works. I read in the docs: When this check box is selected, the necessary fields ....
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Jira and Hubspot tickets integration
Hi there. I'm looking to integrate Hubspot Service Tickets with Jira Tickets. There are a few things I'd like it to achieve and would like to talk to someone to ....
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SalesForce to Netsuite Sandbox
Hello, could we have assistance setting up a SalesForce to Netsuite Sync? We have around 20k contacts in SalesForce that we would like replicated inside Netsuite once a day. I ....
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Estimating storage requirements for budget approval based on a Jira cloud instance
We are trying to determine storage estimates in the skyvia backup cloud for budgeting purposes. Is there anyway to get a rough estimage from the Jira Cloud XML backup? ....
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Add user to account
I've added a user with administration privileges to my account, but he can't see any integration packages. I'd like him to be able to see and modify my integrations. Is ....
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Data integration keeps failing
Hi there I have a data integration between two RDS connections and when I try to run the package, it keeps failing with error saying "permission denied for table <tablename>" but it ....
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Crystal Chan
22 November 2019.
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Crystal Chan
29 November 2019.
Category: Questions
Job Keeps Failing
My Job 'Synchronize Records' has been failing since Oct 9th. However, it returns no error to troubleshoot. It just says failed. Please let me know what has failed soI can ....
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Can't access NetSuite table
Hi I've configured a Netsuite connection and can access the majority of netsuite tables except for a couple. A really critical table is SalesOrder however I get a generic error ....
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Number of records processed in real time
Hi, I'm trying to work out if I will be better off moving to a upgrade package. How can I tell how many records I am processing on a ....
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Hubspot Backup reporting hapikey error
I've been trialling the backup to backup our Hubspot data. I am the Hubspot super admin and we have 1 admin and 4 users. The API key is mine. Attached ....
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How to have the import match on Person Account unless a Contact exists under a normal Account
I am creating a Shopify à Salesforce import package that we would like to schedule on a regular basis. We are mapping Orders à Donations, and Customers à Accounts (in our setup ....
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Very slow upsert operation
I'm attempting to upsert Zendesk users via a CSV source. My CSV contains a mix of existing users and new ones. I'm looking up the user ID based on their ....
Category: Questions
Considering Zoho for a customer need
Hello, I have a customer that is asking for hubspot integration. They use several user defined fields and are asking me to push them into a custom third party service ....
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Support for Oracle Wallet Connections
Hi, I have an Oracle Cloud database which requires a wallet/certifcate to connect and it looks like the current Skyvia Oracle connections don't support that. Is there a way to ....
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Category: Questions
How to find a filter in a scheduled job
We are trying to find if there is a filter in a skyvia job that was built by former employee. The job name is "02 - Replicate Accounts, Contacts, Interactions'. ....
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XML files from SFTP
Is there any way of viewing / importing XML files on an SFTP server? I'm attempting to integrate with an external company and they'll only output XML files to their ....
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