Questions

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Category: Questions

OData 500 Error

When importing Zendesk data into Excel with OData it returns internal server error 500. This worked up until recently and haven't changed anything. ....

Created by Daniel Hazell Daniel Hazell 11 November 2019.

Latest by Mariia Zaharova Mariia Zaharova 12 November 2019.

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answers
41 views

Category: Questions

How to opt out of Bulk API in a scheduled import from Amazon S3

Hi, We are automating an Import from Amazon S3 and getting an error because of the Apex CPU time out. I don't see an option to opt out of Bulk ....

Created by Tanushree Singh Tanushree Singh 31 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 November 2019.

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310 views

Category: Questions

More Info

We are trying Skyvia for a client with SQL & Salesforce. Can they get access for multiple users with the same account or do they need to setup the configuration ....

Created by Angela CARR Angela CARR 16 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 22 October 2019.

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24 views

Category: Questions

HubSpot line items issue

Hi, I am trying to insert sales orders from Magento to HubSpot deals, but the SalesOrderItems insert doesn’t work because the product IDs don’t match, see attached Excel file with ....

Created by Carl Bouckaert Carl Bouckaert 21 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 22 October 2019.

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1
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277 views

Category: Questions

Error when Importing Invoices in Quickbooks from Salesforce

I am trying to import Invoices from Salesforce to Quickbooks. I have all the mappings except the "Line" which is a required field in the Quickbooks Invoice. Receiving following error ....

Created by James Broderick James Broderick 21 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 22 October 2019.

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56 views

Category: Questions

Running Agent as a Service

Are there instructions on how to run the Skyvia Agent as a service? I only see the client app in the file that was installed. My I.T. guy says there ....

Created by Ryan Mirto Ryan Mirto 16 October 2019.

Latest by Ryan Mirto Ryan Mirto 18 October 2019.

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3
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34 views

Category: Questions

An exception .. during initialization: Updating field with name xyz does not exist in schema

Hi,   I have two failed packages with error message above. What's wrong? Is there any extra logging available?   cheers, Bart. ....

Created by Bart Jonk Bart Jonk 16 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 16 October 2019.

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3
answers
56 views

Category: Questions

Errot updating field Labels in JIRA

when I try to update the field "Labels" in Jira it shows an error: The value of the column Labels has incorrect JSON format.   the constant value I update within ....

Created by Alexander Kelm Alexander Kelm 05 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 15 October 2019.

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58 views

Category: Questions

How to access custom fields in jira connector?

  I am using the using connector and we need to access the custom fields in jira connector e.g. custom fields in our service desk project? How can we do ....

Created by Alexander Kelm Alexander Kelm 05 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 15 October 2019.

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48 views

Category: Questions

Zoho Multi Value Fields

I have an integration running to pull data from the contact module(zoho crm) to then place that data in a csv.  That csv is stored in a s3 bucket.    ....

Created by Benjamin Hills Benjamin Hills 07 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 08 October 2019.

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30 views

Category: Questions

Not receiving Email notifications of failed Upserts

Hi,   I had scheduled an Upsert and set up Email notifications. Please see the attached image.   I was expecting an email notification because the file for upsert was ....

Created by Tanushree Singh Tanushree Singh 07 October 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 08 October 2019.

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1
answers
47 views

Category: Questions

The field 'new_beschreibung' contains one or more invalid characters.

Hi,   while importing data from jira to dynamics crm I got the error: The field 'new_beschreibung' contains one or more invalid characters. Can I activate a filter to ignore invalid characters? ....

Created by Alexander Kelm Alexander Kelm 06 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 07 October 2019.

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26 views

Category: Questions

Invalid Username Password while connecting to Jira

Hi,   I cannot connect to my jira cloud system due to invalid user data. The user data are 100% correct.   Do I need to authentificate in a different ....

Created by Alexander Kelm Alexander Kelm 03 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 04 October 2019.

0
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1
answers
32 views

Category: Questions

REST API Connection

Hi,   I am getting a "AuthenticationToken tag is empty in provider configuration for the AuthenticationToken authentication type." for an REST API call when I use token authentication. The call ....

Created by Stephen Ward Stephen Ward 01 October 2019.

Latest by Mariia Zaharova Mariia Zaharova 02 October 2019.

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answers
63 views

Category: Questions

External ID Mapping from a CSV File

Hi- I am importing a CSV file to a custom object in Salesforce.  This object has a parent where I do not know the Salesforce ID, so I am using ....

Created by Dan Hardy Dan Hardy 26 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 02 October 2019.

0
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1
answers
37 views

Category: Questions

Need information on our account

I'm trying to understand the relationship Health Savings Administration has with Skyvia. In looking at my security logs I'm seeing we are logging into Skyvia everyday (On average 29 times ....

Created by Adam Adam 30 September 2019.

Latest by Mariia Zaharova Mariia Zaharova 01 October 2019.

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3
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64 views

Category: Questions

An error occurred with the following error message: "Validation phase is beginning. "

An error occurred with the following error message: "Validation phase is beginning. " the package ID is 80150.   I referred to https://skyvia.com/resources/docs/index.html?synchronization_overview.htm ....

Created by Eric Williams Eric Williams 27 September 2019.

Latest by Mariia Zaharova Mariia Zaharova 30 September 2019.

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answers
53 views

Category: Questions

Violates foreign key constraint when replicating from ZohoCRM to Postgres

Trying to replicate data from ZohoCRM to Postgres on-prem DB.  Initially had some issues with the sync, but it started yesterday.  Took 15 hours(!) to run but was completed this ....

Created by Craig Cooke Craig Cooke 24 September 2019.

Latest by Mariia Zaharova Mariia Zaharova 30 September 2019.

0
votes
1
answers
19 views

Category: Questions

Remove account

I woud like my account to be closed please. ....

Created by will presti will presti 23 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 27 September 2019.

0
votes
1
answers
23 views

Category: Questions

Salesforce Upsert scheduling

Hi,   I want to understand how does your Upsert scheduling feature work. How does Skyvia know which file is to be picked up everytime?   Thanks, Tanushree ....

Created by Tanushree Singh Tanushree Singh 25 September 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 26 September 2019.

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