Connect: Plan Does Not Support Secure Endpoints
Overview
Secure endpoints (private endpoints with IP restrictions and user accounts) are available only in the Standard and Professional pricing plans. Public endpoints are the only option available in the Free and Basic pricing plans.
If your endpoint is invalid or uses features not included in your subscription, it will be created in an inactive state and cannot be activated until you fix the issue or upgrade your Connect subscription to a plan that includes the necessary features.
Free Plan Limitations
On the Free pricing plan for Skyvia Connect, you can enable only 1 endpoint to a cloud source — not to a database or cloud data warehouse. This endpoint is limited to 100 KB of traffic per month and is designed for testing purposes.
Additionally, an endpoint saved in an invalid or incomplete state (for example, lacking any data entity) is considered a draft endpoint. Draft endpoints are created inactive and cannot be activated until you correct their configuration or upgrade your Connect plan to include the required features.
Useful Links
Related Articles
Salesforce: Inactive User Error
Overview The "inactive user" error occurs at the Salesforce connection level in Skyvia. It means that the Salesforce user account used for the connection is inactive or no longer valid, so Salesforce blocks API authentication. As a result, Skyvia ...
Zoho CRM: Inactive User Cannot Access the API Error
Overview This error is returned by the Zoho CRM API. Skyvia connects to data sources through their APIs and is therefore subject to their features and limitations. Unfortunately, there are no additional details available beyond what the Zoho CRM API ...
Salesforce Connect: Can't Sync Schema Metadata (Error Code: Null)
Overview This error occurs because the object used in your endpoint does not have a primary key column. Salesforce requires a primary key for external objects, which is why you encounter an error when validating and syncing your External Data Source ...
Backup Plan Storage Limits
Overview Each Skyvia Backup plan includes a fixed storage quota. Once this limit is reached, no further backups - whether scheduled or manual - will be executed until storage is freed or the plan is upgraded. Autoclean Availability by Plan Plan ...
Why Scheduled Integrations on Free Plan Stop
Currently, you are on the Free Plan. This plan allows you to set schedules for up to two integrations for a period of 30 days. After 30 days, the schedule is automatically turned off. You can reactivate the schedule for another 30 days if needed. If ...