Overview

When an integration is triggered - either on schedule or manually - it is placed in an execution queue before record processing begins. Queue wait times are normal and typically last only a few seconds. However, during peak load periods, wait times may increase significantly.

Why Integrations Get Queued

Skyvia processes integrations concurrently across all accounts. Queue delays most commonly occur:

• At the start of every hour (e.g., 11:00, 12:00, 13:00), when the largest number of scheduled integrations are triggered simultaneously
• During periods of unusually high platform load

Queue Priority by Plan

Integrations on paid plans are processed with higher priority than Free plan integrations.

Tips to Minimize Queue Wait Time

1. Avoid scheduling at the top of the hour. Instead of 12:00, schedule at 12:10 or 12:15. This distributes the load more evenly and reduces the chance of your integration waiting in a large queue.
2. Upgrade to a paid plan. Paid plan integrations have higher queue priority and are processed before Free plan integrations.
3. Stagger multiple integrations. If you run several integrations, avoid triggering them all at the same time. Schedule them a few minutes apart.

Still Experiencing Long Queue Times?

If your integration consistently waits more than a few minutes before processing begins, please contact Skyvia Support with the integration name and run timestamps so we can investigate.