Tips for Managing Integration Queue Times
Generally, when integrations start running, they are placed in a queue for execution before processing records begins.
Integrations can be queued during server peak loads (such as at the beginning of every hour, e.g., 11:00, 12:00, etc.) when there are many integrations scheduled to run. Integrations on a paid plan automatically have a higher priority in the queue, depending on the plan.
By scheduling your integration slightly later, such as at 12:15 instead of 12:00, you help distribute the load more evenly across the server’s processing capacity. This reduces the chances of your integration being queued at a peak time and helps to minimize its wait time before processing records begins.
Also, we are actively working on a global solution to further reduce queue times. This involves optimizing our systems and processes to handle more integrations concurrently and efficiently, thereby decreasing the overall wait time for all users.