Skyvia IP Addresses for Firewall Whitelist

Skyvia IPs for Whitelist

Overview

Skyvia is a cloud-based platform that connects to your data sources and targets over the internet. If your database, server, or cloud service restricts inbound connections by IP address (e.g., via firewall rules, security groups, or database-level allowlists), you must explicitly whitelist Skyvia's IP addresses to allow the connection.

Skyvia IP Addresses

Skyvia accesses your server from one of the following IP addresses:

  • 40.118.246.204
  • 13.86.253.112
  • 52.190.252.0

Important: All three IP addresses must be whitelisted. Skyvia may use any of them depending on server load and availability. Whitelisting only one or two IPs may result in intermittent connection failures.

Where to Apply

Depending on your infrastructure, add the IP addresses above to:

  • Firewall rules — on your network perimeter or hosting provider
  • AWS Security Groups — as inbound rules for your EC2 or RDS instance
  • Database-level access lists — e.g., MySQL GRANT ... FROM '40.118.246.204', PostgreSQL pg_hba.conf
  • Cloud service allowlists — e.g., Salesforce Trusted IPs, Google Cloud Armor, Azure firewall

Still Having Connection Issues?

If you have whitelisted all three IP addresses and still cannot connect, please contact Skyvia Support with your connection name and the full error message.

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