Skyvia is a cloud-based platform that connects to your data sources and targets over the internet. If your database, server, or cloud service restricts inbound connections by IP address (e.g., via firewall rules, security groups, or database-level allowlists), you must explicitly whitelist Skyvia's IP addresses to allow the connection.
Skyvia accesses your server from one of the following IP addresses:
Important: All three IP addresses must be whitelisted. Skyvia may use any of them depending on server load and availability. Whitelisting only one or two IPs may result in intermittent connection failures.
Depending on your infrastructure, add the IP addresses above to:
GRANT ... FROM '40.118.246.204', PostgreSQL pg_hba.confIf you have whitelisted all three IP addresses and still cannot connect, please contact Skyvia Support with your connection name and the full error message.