Fix Zoho CRM Inactive User API Error - Skyvia

Zoho CRM: Inactive User Cannot Access the API Error

Overview

This error is returned by the Zoho CRM API. Skyvia connects to data sources through their APIs and is therefore subject to their features and limitations. Unfortunately, there are no additional details available beyond what the Zoho CRM API returns.

Resolution

  1. Clear the metadata cache in your Zoho CRM connection.
  2. Switch to Zoho CRM API Version 4 if you are currently using an older version.

If this does not resolve the issue, contact Zoho CRM support for additional information.

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