Fix Zoho CRM Notes 2000 Records API Limit Error

Zoho CRM: You can only get the first 2000 records error for Notes

Overview

When backing up or exporting Notes from Zoho CRM through Skyvia, you may encounter the following error:

Quote
You can only get the first 2000 records without using page_token param.

Why This Happens

The Zoho CRM API imposes the following limitations for Notes:

  • A maximum of 200 records can be retrieved per API call.
  • The total number of Notes retrievable in a single operation is limited to 2000.
  • Pagination for Notes is implemented using page and per_page parameters.
  • The page_token parameter is not supported for the Notes API.

As a result, even though pagination exists, it does not allow retrieving more than 2000 Notes in total. For more details, refer to the Zoho CRM Notes API documentation.

Resolution

To work around this limitation, split the operation into multiple requests. Use filters to ensure each request retrieves 2000 Notes or fewer — for example, filter by creation date or by related records.

Until Zoho adds page_token support for the Notes API, this limitation cannot be fully bypassed.

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