General FAQ
Skyvia Query: You have reached the limit of queries
Overview The error message "You have reached the limit of queries" indicates that your Skyvia account has exceeded the maximum number of queries allowed under the Free plan for the current day. No additional queries can be executed until the limit ...
Understanding Records in Skyvia Data Integration
What Is a Record? A record in Skyvia Data Integration represents a single row in a database table or a single object in a cloud source (e.g., one contact in Salesforce, one row in a Google Sheet). Import, Export, Replication, or Synchronization ...
Collection of Skyvia Help Resources
Overview This article provides a quick reference to all official Skyvia resources. Use the guide below to find the right resource for your task. Official Resources Documentation - Technical reference covering all Skyvia products: Data Integration, ...
Why Scheduled Integrations on Free Plan Stop
This error occurs if you are on the Free Plan. This plan allows you to set schedules for up to two integrations for a period of 30 days. After 30 days, the schedule is automatically turned off. You can reactivate the schedule for another 30 days if ...
Sharing Integrations Between Accounts and Workspaces
Overview Skyvia allows you to export Import and Export integration configurations as JSON files and load them into other accounts or workspaces. This enables reuse of integration tasks, collaboration between teams, and backup of integration ...
How Can I Check My Support Ticket Progress?
How to Access Your Tickets Log in to the Skyvia Support Portal. Navigate to the My Support Account tab. You will see a full list of your submitted tickets, each with a unique ID displayed next to the subject for quick reference. Ticket Statuses ...
Running Skyvia Agent in Multiple Workspaces
Overview If you need to use the Skyvia Agent across multiple workspaces, you do not need to reinstall it. A single installed Agent instance can be connected to any workspace by reusing its agent key. Follow the steps below to configure this. ...
Email Notifications for Integration Execution in Skyvia
Overview Skyvia allows you to configure email notifications to send alerts when an integration fails or when specific usage thresholds are reached. Notifications are disabled by default. You can enable them manually in your account settings. Skyvia ...
Backup Plan Storage Limits
Overview Each Skyvia Backup plan includes a fixed storage quota. Once this limit is reached, no further backups, whether scheduled or manual, will be executed until storage is freed or the plan is upgraded. Autoclean Availability by Plan Plan ...
Data Integration: You have reached the limit of records
Overview The error "You have reached the limit of records" means your Skyvia account has consumed all records included in your current Data Integration plan for the billing period. No further records will be processed until the limit resets or you ...
Account and Workspace Roles in Skyvia
Overview Skyvia distinguishes between two levels of roles for team collaboration: Account roles define what a user can do at the account level: subscriptions, payments, users, and workspaces. Workspace roles define what a user can do inside a ...
Tips for Managing Integration Queue Times
Overview When an integration is triggered - either on schedule or manually - it is placed in an execution queue before record processing begins. Queue wait times are normal and typically last only a few seconds. However, during peak load periods, ...
Skyvia IPs for Whitelist
Overview Skyvia is a cloud-based platform that connects to your data sources and targets over the internet. If your database, server, or cloud service restricts inbound connections by IP address (e.g., via firewall rules, security groups, or ...