Tickets Tagged With:sftp

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104 views

Category: Questions

New Skyvia IP 52.190.252.0

Dear users, Please be informed that Skyvia uses the new IP address 52.190.252.0 to access the databases. If you use firewall applications, please make sure that all three IP addresses ....

Created by Olena Romanchuk Olena Romanchuk 13 December 2021.

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3
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131 views

Category: Bug Reports

Error for SFTP connections

We use 2 SFTP-Connections in Skyvia and when testing them or using them in a package the following error message pops-up: A connection attempt failed because the connected party did ....

Created by Christoph Eschweiler Apracor GmbH Christoph Eschweiler Apracor GmbH 17 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 23 March 2022.

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13
answers
150 views

Category: Questions

Export from HubSpot to SFTP very slow with filter conditions

We are trying to export records from the HubSpot EmailEvents table once a day. When we specific just 1 condition - CreatedAt equals YESTERDAY, the export runs within 1 minute ....

Created by Margaret Ngai Margaret Ngai 15 October 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 22 November 2021.

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3
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66 views

Category: Questions

SFTP access denied but connection test ok

Hello, Created SFTP connection and conectino test is good no issues here. I checked SFTP credentials using different software (fillezila) and i can connect and i have read and write ....

Created by Raimonds Talcis Raimonds Talcis 02 November 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 17 November 2021.

0
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1
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35 views

Category: Questions

SFTP to hubspot most recent file (error)

Hi,  I want to import data from a SFTP file to Hubspot on a daily basis. Each day, a file with a name containing that specific day will drop into ....

Created by Pieter Verhaaren Pieter Verhaaren 18 October 2021.

Latest by Olena Romanchuk Olena Romanchuk 21 October 2021.

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1
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40 views

Category: Questions

Order import / export packages involving SFTP

We have a number of import / export packages involving moving data between SFTP, GSheet & HubSpot. While we can control the order of execution within a package, we can't ....

Created by Margaret Ngai Margaret Ngai 03 October 2021.

Latest by Olena Romanchuk Olena Romanchuk 05 October 2021.

0
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1
answers
86 views

Category: Bug Reports

Export from Salesforce to FTP changes date format

Hi, I made a connection between Salesforce and one sftp, and package runs smoothly to export a set of data. The issue is that the date format from the source ....

Created by Federico Ciocca Federico Ciocca 10 August 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 11 August 2021.

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6
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1.2K views

Category: Questions

Unable to connect to SFMC FTP

Hi, We are trying to connect to Marketing Cloud (SFMC) via FTP option but unable to, receiving an error 'Timed out trying to read data from the socket stream!' Do ....

Created by Rahul Jolly Rahul Jolly 16 May 2021.

Latest by Nataliia Nikulina Nataliia Nikulina 28 May 2021.

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2
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136 views

Category: Questions

FTP: Rename and map fields

Hi, I need to export SObjects from Salesforce to a specific csv format on an ftp server.The Problem I am facing, is that I need to rename fields, order them and additionally ....

Created by Lukas Reindl Lukas Reindl 06 April 2021.

Latest by Lukas Reindl Lukas Reindl 07 April 2021.

0
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18
answers
3.4K views

Category: Questions

SFTP Connection Error - Server response does not contain SSH protocol identification

We changed the password for a SFTP user. We use this user for a Skyvia Connection. All the other credentials remained the same. Before the password change the Skyvia Connection ....

Created by Christoph Eschweiler Apracor GmbH Christoph Eschweiler Apracor GmbH 16 December 2020.

Latest by Dmitriy Muzurov Dmitriy Muzurov 20 January 2021.

0
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3
answers
111 views

Category: Bug Reports

Packages that use a SFTP Connection can not be saved when activating the new runtime

We want to test if there is a difference concerning the required import time if the new runtime engine is activated. Unfortunatly when trying to save a package that uses ....

Created by Christoph Eschweiler Apracor GmbH Christoph Eschweiler Apracor GmbH 04 September 2020.

Latest by Mariia Zaharova Mariia Zaharova 14 September 2020.

0
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6
answers
240 views

Category: Bug Reports

An item with the same key has already been added.

While exporting a table from sql-server to sftp task always fail stating "An item with the same key has already been added."Please Check. No tasks are working.   ....

Created by Kaushal Kumar Kaushal Kumar 15 July 2020.

Latest by Mariia Zaharova Mariia Zaharova 07 August 2020.

0
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12
answers
197 views

Category: Bug Reports

Encoding Issue When Running Export to STFP

Hello,    We have created an export job from Salesforce to the SFTP server, where I have chosen encoding Unicode ( UTF-8 ). Developer is now building up methods to ....

Created by Nika Pesic Nika Pesic 06 April 2020.

Latest by Nika Pesic Nika Pesic 23 April 2020.

0
votes
5
answers
148 views

Category: Bug Reports

Cannot Make Connection to SFTP

Hello, I have a trouble making a connection to the SFTP Server and am wondering if you can help me.  We have whitelisted the Skyvia IP Address - IP 40.118.246.204.  When ....

Created by Nika Pesic Nika Pesic 26 March 2020.

Latest by Nika Pesic Nika Pesic 06 April 2020.

0
votes
1
answers
385 views

Category: Bug Reports

Can't Import a csv from a specific folder

When trying to set an import job from an sftp directory to zoho I'm unable to pick the specific directory the user has permission to.  Therefore I end up with ....

Created by Benjamin Hills Benjamin Hills 07 January 2020.

Latest by Mariia Zaharova Mariia Zaharova 08 January 2020.

0
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3
answers
166 views

Category: Bug Reports

SFTP - Can only access Parent Folders despite read and write access

I am trying to drop a cxv file in a certain folder in my SFTP. The connection is established- but I am only to see the two parent folders of ....

Created by Matthijs De Man Matthijs De Man 03 January 2020.

Latest by Mariia Zaharova Mariia Zaharova 03 January 2020.

0
votes
1
answers
126 views

Category: Bug Reports

Export Salesforce - SFTP suddenly not working

Hello everyone, I am currently using the FREE version of skyvia to export data from Salesforce to my SFTP Server. I have set up a scheduled export from Salesforce object Lead ....

Created by Nika Pesic Nika Pesic 20 December 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 20 December 2019.

0
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1
answers
195 views

Category: Questions

XML files from SFTP

Is there any way of viewing / importing XML files on an SFTP server? I'm attempting to integrate with an external company and they'll only output XML files to their ....

Created by Ken Saunders Ken Saunders 20 November 2019.

Latest by Mariia Zaharova Mariia Zaharova 20 November 2019.

0
votes
1
answers
636 views

Category: Bug Reports

Invalid Private Key File (SFTP)

Is there any information on what exactly needs to be pasted into Skyvia when using the Public Key Authentication type? In the SSH Private Key field it's not recognising anything ....

Created by Ken Saunders Ken Saunders 19 November 2019.

Latest by Dmitriy Muzurov Dmitriy Muzurov 19 November 2019.

0
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4
answers
350 views

Category: Questions

How am I suppose to access a directory that is a subdirectory of a blocked directory

After connection to SFTP, and trying to add a task in the source definition you are showing me directories in root. I need to access a directory that is within ....

Created by Kenneth Kimbrell Kenneth Kimbrell 18 February 2019.

Latest by Simon Bubnov Simon Bubnov 26 February 2019.

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