"A Task Was Cancelled" when downloading successful CSV export

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  • Last Post 15 July 2020
0
votes
Jack Stutts posted this 13 July 2020

When processing two CSV exports which complete successfully, then clicking download the action does not complete and after a few seconds generates a CSV error report that states "A task Was Cancelled"

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votes
Mariia Zaharova posted this 13 July 2020

Hello Jack,

 

Thank you for your report on this.

 

We are sorry for the inconvenience with this.  We are working on this issue at the moment.

 

We will contact you as soon as the issue is fixed.

 

Best wishes,

Mariia

0
votes
Mariia Zaharova posted this 14 July 2020

Hello Jack,

 

 

Please try again and let us know if it works.

We are looking forward to your reply.

 

Best wishes,

Mariia

0
votes
Jack Stutts posted this 14 July 2020

it started working yesterday afternoon

Thanks!

0
votes
Mariia Zaharova posted this 15 July 2020

Hello Jack,

 

You are welcome!

 

Feel free to contact us in case of any further issues.

 

Best wishes,

Mariia

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