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  • Last Post 14 July 2022
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Admin Joyya Goods posted this 01 July 2022

Hello

I just tried to restore one of my bigcommerce pages to an earlier. First I tried an update, then I tried an insert and received an error both times. The content of both error files is below.

Can you help me understand what has gone wrong? This is a major concern for us, since if we can not restore pages then we are left exposed.

ThisId;"OtherId";"Operation";"Error"

;"32";"i";"Unable to cast object of type 'Devart.Data.Bigcommerce.BigcommerceMetadataObject' to type 'Devart.Data.Bigcommerce.v3.BigcommerceMetadataObject'."

 

ThisId;"OtherId";"Operation";"Error"

32;"32";"u";"Custom layout files are not currently supported in Stencil enabled stores."

 

Thanks

Ryan

backup-bigcommerce
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Mariia Zaharova posted this 04 July 2022

Hello Ryan,

 

Thank you for contacting us.

 

We have fixed this issue and plan to update Skyvia with the fix this or early next week.

Sorry for the inconvenience with this.

 

We will post here as soon as Skyvia is updated.

 

Best regards,

Mariia

0
votes
Mariia Zaharova posted this 14 July 2022

Hello Ryan,    

 

We have updated Skyvia with the fix.  

Please check your scenario and let us know the results.

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