Backup Service (SLACK) failing

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  • Last Post 03 December 2021
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0
votes
Paul Jacques posted this 17 May 2021

Hi, added a new service to the backups  fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already opened ticket with SLACK but they say problem is yours. Can you help? Thanks.

Slack say you can contact them at feedback@slack.com to talk through this issue with them.

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votes
Helen Shydych posted this 17 May 2021

Hello Paul,

 

Thank you for contacting us!

The issue is related to the fact the Slack changed its API and seems to not support old methods anymore. We are working on updating our Slack connector and are doing our best to release it as soon as possible. We will definitely inform you when it is ready for use.

 

Best regards,

Helen

Skyvia Team

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Paul Jacques posted this 18 May 2021

Thank you, that is all I needed to know :-)

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Paul Jacques posted this 09 September 2021

Hello, I'm wondering if you guys have a date as to when you think the other API will be ready? Currently I'm doing the DR plans and this service (SLACK) stands out as incomplete. Any update would be helpfull. Thank you :-)

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Mariia Zaharova posted this 10 September 2021

Hello Paul,

 

We have updated our Slack connector and now it is compatible with the new Slack API.

However, our updated Slack connector is available on the new runtime only, while Backup functionality is still running on the old runtime. Thus, currently, Backup is not supported for Slack.

We plan to switch Backup to new runtime presumably in 1-2 months.

 

Best regards,

Mariia

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Paul Jacques posted this 05 November 2021

Hi Mariia, can In enquire how this new API solution is coming along, I really would like to get my SLACK backup errors down to zero?

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Mariia Zaharova posted this 08 November 2021

Hello Paul,

 

Sorry for the delayed response.

At the moment, we are at the testing stage and doing our best to switch Backup to the new runtime as soon as possible.

 

Thank you for your patience.

 

Best regards,

Mariia

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Paul Jacques posted this 08 November 2021

OK, let me know a date you have in mind.

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Paul Jacques posted this 03 December 2021

Hi Mariia, any news on the new stack (testing) for SLACK?

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