Hi, added a new service to the backups fopr a service called SLACK. It took a long time to run the backup (1 hour) and produced many errors. I already opened ticket with SLACK but they say problem is yours. Can you help? Thanks.
Slack say you can contact them at [email protected] to talk through this issue with them.
Backup Service (SLACK) failing
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- Last Post 03 December 2021
- Topic Is Solved
Hello Paul,
Thank you for contacting us!
The issue is related to the fact the Slack changed its API and seems to not support old methods anymore. We are working on updating our Slack connector and are doing our best to release it as soon as possible. We will definitely inform you when it is ready for use.
Best regards,
Helen
Skyvia Team
Thank you, that is all I needed to know :-)
Hello, I'm wondering if you guys have a date as to when you think the other API will be ready? Currently I'm doing the DR plans and this service (SLACK) stands out as incomplete. Any update would be helpfull. Thank you :-)
Hello Paul,
We have updated our Slack connector and now it is compatible with the new Slack API.
However, our updated Slack connector is available on the new runtime only, while Backup functionality is still running on the old runtime. Thus, currently, Backup is not supported for Slack.
We plan to switch Backup to new runtime presumably in 1-2 months.
Best regards,
Mariia
Hi Mariia, can In enquire how this new API solution is coming along, I really would like to get my SLACK backup errors down to zero?
Hello Paul,
Sorry for the delayed response.
At the moment, we are at the testing stage and doing our best to switch Backup to the new runtime as soon as possible.
Thank you for your patience.
OK, let me know a date you have in mind.
Hi Mariia, any news on the new stack (testing) for SLACK?