"Calls" are not linked to records in SFDC + status incorrect

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  • Last Post 4 weeks ago
0
votes
Buymanager Migration posted this 4 weeks ago

Hello,

I am working on a Zoho CRM to Salesforce synchronization. We have successfly importer Calls from Zoho to Salesforce's Task. But Call are not related to any Contact, Lead or Account. We put this :

 

Also, the status is alwasy "Completed" event if we did this: 

 

Please advise on how to correct both issues.

0
votes
Buymanager Migration posted this 4 weeks ago

Hello,

Can this setting correct the Call status ?

 

Thank you in advance for your help.

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