Can't activate endpoint

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  • Last Post 4 weeks ago
  • Topic Is Solved
data posted this 5 weeks ago

 Hello, I have a professional plan and cannot activate and endpoint that I set inactive in before. When I try to activate the endpoint I always receive this error message. 


<Message>The endpoint is not active. You can see and change the status of your endpoints on the Endpoints page. Maybe, your current pricing plan does not allow any more active endpoints.</Message>


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Yevheniia Bilotserkovska posted this 4 weeks ago


Thank you for contacting us.

Could you please clarify whether you are asking about this Endpoint?

As we see it is currently active. Could you please confirm if the issue still persists or not?

We are looking forward to hearing from you.

Best regards,

Yevheniia Bilotserkovska.

data posted this 4 weeks ago

Hello, I already removed that endpoint and created new endpoint. Thanks !