Can't get access to all the Jira data that I need

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  • Last Post 19 September 2018
0
votes
Mary Nicknish posted this 17 September 2018

I am using the trial version of the plugin and don't see many of the fields that I need (Severity and some custom fields) 

 

Is Severity available with the trial or do I need to upgrade to get this?

For custom fields it sounds like I need to use rest APIs to get them - is this available in the trial?

Thanks
Mary

0
votes
Simon Bubnov posted this 19 September 2018

Skyvia does not support custom fields in the default Jira connector, and thus, this scenario cannot be implemented with the help of the Jira connector: https://skyvia.com/resources/docs/index.html?jira_connections.htm

 

However you can try to create a custom REST connection. We will prepare all the necessary data to create it for you (we will describe the type of authentication, prepare metadata with custom fields). After that, based on this data, you will need to create a REST connection in Skyvia and use it in your package. If such an option suits you, please send us the following information:

- specify tables and API names of custom fields;

- fields data types (with maximum length if it's a string);

- an example of your data.

 

As for objects added by a plugin, it is not possible to support such objects.

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