Cannot access any of my Packages/Connections

  • 82Views
  • Last Post 23 February 2021
  • Topic Is Solved
2
votes
Tanushree Singh posted this 16 February 2021

Hi,

As soon as I login to Skyvia, I am getting this error

 

Http failure response for https://api.skyvia.com/api/48124/folders: 0 Unknown Error

 

and I am not able to find any of my packages/connections.

 

Thanks,

Tanushree

  • Supported by
  • Heidi Ellis
  • Aaron Lokey
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0
votes
Mariia Zaharova posted this 17 February 2021

Hello Tanushree, 

 

We are extremely sorry for the outage you have been facing in the last hours. We understand how important the service is for your business. Atypical behavior of one of the services affected the operation of Skyvia site. At the moment, the issue is fixed and Skyvia is up.

 

We will try our best to not let problems like this affect the experience of our customers in the future.

 

Best regards,

Mariia

0
votes
Heidi Ellis posted this 17 February 2021

It seems to be down again for me. Hoping we don't have to wait until midnight again for a solution

0
votes
Tanushree Singh posted this 23 February 2021

Problem resolved.

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