Cannot Sign In

  • 71Views
  • Last Post 13 July 2018
0
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Erin Fry posted this 05 July 2018

We cannot sign in to our account. When I click the 'sign in' button, the page keeps almost like fake refreshing.. it doesn't actually load the page, though. I've tried sigining in on two diferent browsers and two computers.

 

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0
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carlos.inurrategui posted this 05 July 2018

The same here, different computers, different users, cookies flushed... No solution found yet....

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Sam De Court posted this 05 July 2018

Same here (New Zealand). Planned maintenance we weren't aware of...?

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carlos.inurrategui posted this 05 July 2018

Hopefully! Or maybe southern countries problem since I'm in Argentina!

 

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Alex Burdine posted this 05 July 2018

USA too.

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carlos.inurrategui posted this 06 July 2018

It's Working! Good luck to everyone!

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Mariia Zaharova posted this 09 July 2018

Sorry for the inconvenience with this. There was a problem on our side. We localized the bug and fixed it.

Now your can log in without any issues.

 

Best reagrds,

Mariia

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Ezra Parker posted this 12 July 2018

I am still encountering what appears to be this same issue today. When I attempt to log in to the website, the following URL refreshes continuously (I am stripping out the identifier at the end):

https://id.skyvia.com/core/connect/authorize?client_id=webapp&redirect_uri=https%3a%2f%2fapp.skyvia.com%2fcallback&response_mode=form_post&response_type=id_token+token&scope=openid+email+roles+main_api&state=OpenIdConnect.AuthenticationProperties%3dXXXX

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Mariia Zaharova posted this 13 July 2018

Please try again. You should not face this issue at the moment.

Meanwhile, we are investigating it in order to prevent its recurrence.

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