connecting SFTP site

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  • Last Post 26 July 2018
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Julie ODonnell posted this 24 July 2018

 Hi 

 

I am trying to set up a connection for the first time - to test out to see if this will work for us. I cannot connect to my sftp server. I can connect from my machine to the server. I know i have the correct creds. 

 

What can I do? 

Do you have have logs? 

 

 

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Julie ODonnell posted this 24 July 2018

another screen shot

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Mariia Zaharova posted this 26 July 2018

Hi! Are you sure you are using correct credentials for your connnection (in particular, you do not specify a port)? Generally, such issues are related to SFTP configuration, so we recommend you to check setting of your SFTP (connections from Skyvia are allowed, IP 40.118.246.204, etc.) and check credentials one more time.

Also refer to https://skyvia.com/resources/docs/index.html?sftp_connections.htm

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