Connection attempt failed issue

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  • Last Post 18 March 2021
0
votes
Ashish Tiwari posted this 17 March 2021

 

Package failed: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

i am getting this error only

and i checked my SFTP and salesforce connections ...they are working

and even i whitelisted Skyvia IP in firewall

SFTP side

still getting this error after running package

actually I am from GCP Technologies and we want to use this product and purchase for our business use case

0
votes
Dmitriy Muzurov posted this 18 March 2021

Hello,

Thank you for submitting a ticket with us.

Please make sure to whitelist both Skyvia IP addresses: 40.118.246.204 and 13.86.253.112.

Should you require any further assistance, do not hesitate to contact us back.

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