Connection Error

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  • Last Post 13 September 2022
0
votes
Ravi Gandhi posted this 12 September 2022

I am trying to Connect SugarCRM But everythime the Test Connection fails and give this error

"Invalid Resoponse from Service"

 

Attached Files

0
votes
Serhii Muzyka posted this 13 September 2022

Hi,

Thank you for contacting Skyvia Support.

 

To understand your situation, we need more details. Please clarify, what SugarCRM solution do you use? Is it Cloud or On-Premises? If your CRM is On-Premise, please make sure it is accessible for Skyvia.

Currently, Skyvia uses three IPs:

40.118.246.204, 13.86.253.112, and 52.190.252.0.

 

We are looking forward to hearing from you.

 

Best regards,

Serhii

Technical Support Engineer

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