Connection Issue

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  • Last Post 31 January 2019
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votes
Kolawole Toheeb posted this 30 January 2019

I humbly request your assistance in connecting my mysql server to your middleware. I talked to your customer service personnel yesterday but after following all suggestions I was given, I was still unable to connect. Kindly find the attached screenshots of the result I got during the attempts. I will be glad if you can quickly help look into this as the project it was intended for is close to deadline.

N:B I already whitelisted my ip, the listening port 3306 is open

Attached Files

0
votes
Mariia Zaharova posted this 31 January 2019

This error is related to MySQL configurations, not Skyvia. Please refer here:

https://dev.mysql.com/doc/refman/5.7/en/problems-connecting.html

http://www.cyberciti.biz/tips/how-do-i-enable-remote-access-to-mysql-database-server.html

 

Also, you should whitelist Skyvia's IP: 40.118.246.204

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