Data Import Issues

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  • Last Post 20 September 2019
MannKind Guide posted this 19 September 2019

When we ran an import job; system quits after processing more than 50%.  
Then it throws an error message that File is not found. 
We were able to run the same file through SFDC Data loader; without any issues SFDC was able to run and imported all records; no error.

My contact info:
Narayan Narasimhan
Phone: 615-715-9091

Dmitriy Muzurov posted this 20 September 2019

Hello Narayan,

Thank you for submitting a ticket with us.

We can see that there is a zip archive added to the task for the package ID 78904.

Somehow, it was added without a pattern and that can be the reason for failure.

Please remove it, if you don't need it, or re-add so that a pattern is added too.

Let us know if it works.