Data Limit Reached

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  • Last Post 3 weeks ago
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votes
Yannick Roedel posted this 3 weeks ago

Dear Team,

Due to the wrong configuration of our packages, we have already reached our data limit of 25k rows for the current billing cycle. 

Is it possible that we can add additional data rows (e.g with an additional one-time upgrade) without needing to wait until our cycle renews (on 26th September) and without needing to switch to the $99 package? 

Thanks a lot for your help in advance.
Best

Yannick 

 

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Nataliia Nikulina posted this 3 weeks ago

Hello Yannick,


We reset your rows counter, now you can use your current plan.


Please do not forget about the subscription limits when using Skyvia.


If you have any further questions, feel free to contact us.


Best regards,

Nataliia,

Customer Support Engineer

 

0
votes
Yannick Roedel posted this 3 weeks ago

Hi Nataliia,

Thanks a lot for resetting the row count. We really appreciate it!

We will keep it in mind.

Thank you and best regards

Yannick 

0
votes
Nataliia Nikulina posted this 3 weeks ago

Hello Yannick,

 

We are happy to help!

 

Feel free to contact us in case of any questions or issues.

 

Best regards,

Nataliia 

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