API User Reporting
04 December 2017
edited 04 December 2017
04 December 2017
Respectfully, please stop replying with the same reply you gave to others on the same problem.
The package runs once a day at 1130p ET.
We only run scheduled replication.
It is not our job to test these other scenarios.
The bug is real.
I do not know what you mean by package number. There is no such identifier on the user interface. The package name is: Replicate - Zuora SFDC Objects.
In the specific example I am citing, the record is being deleted from a table in Zuora. Zuora uses a service called Zuora 360 to keep Zuora and Salesforce sync'd. I have confirmed the record deleted from Zuora is placed into the Salesforce Recycle Bin (IsDeleted = True). The object does have a Created / LastModified Date columns and these columns are being properly maintained.
I am confirm the incorrect queries by using querying from the Anonymous Execution window of the Developer Console and including the ALL ROWS modified to the query I am executing to make sure the Recycle Bin is being considered / evaluated.
Furthermore, I can see that there are days where SkyVia is reporting no rows for delete replication for the tasks of a specific package yet I can find rows to be deleted for the time frame in question in the Recycle Bin for the object in question
there are other days where SkyVia is reporting n rows for delete replication for the tasks of a specific package and I can find the matching number of rows to be deleted for the time frame in question in the Recycle Bin for the object in question
For what my client is paying per month for Skyvia Replication and the mission critical nature of such for their operations, we require a timely and interactive response that does not seek to place burden of testing on us. The information I provided should be sufficient. I can identify a record that should have been deleted from the target table that was not deleted from the target table.