Dropbox getting logout in target connection

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  • Last Post 21 February 2022
0
votes
Automated Process posted this 07 December 2021

Hello I have used my dropbox as a target connection to import the data into salesforce through a CSV file in dropbox. 
And i have put this package on schedule run but the dropbox gets logout from skyvia everytime and due to which there is no data syncing in the salesforce at the schedule time. 

Please help regarding the same.

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0
votes
Nataliia Nikulina posted this 07 December 2021

Hello,

 

Thank you for contacting Skyvia Support team.

Please send us an example of the package where the issue persists. Also please send us the exact steps so we can reproduce the problem on our end.

We look forward to hearing from you.

 

Best regards,

Nataliia,

Customer Support Engineer 

0
votes
Automated Process posted this 08 December 2021

Hello, 
I have created a package to sync a csv file from dropbox to salesforce but dropbox shows access token expired error everytime i try to check the connection. 
How can I share the pac
kage with you /?

0
votes
Nataliia Nikulina posted this 08 December 2021

Hello,

 

Thank you for the update.

It is not necessary to share the package link for now. For the future, you can simply copy and paste the package link from the browser address bar.

Regarding the issue with your connection, you can open the connection and re-login to Dropbox in order to refresh the token for this connection.

Let us know if you need any further assistance. 

 

Best regards,

Nataliia,

Customer Support Engineer 

0
votes
Automated Process posted this 18 February 2022

Hello, 


https://app.skyvia.com/#/65106/packages/148407


This is my package. 


I have scheduled this package but the count of success rows is always zero because the dropbox connection throws the error of Access Token expired.

0
votes
Nataliia Nikulina posted this 21 February 2022

Hello,

 

Thank you for the update.

Have you tried to re-login to Dropbox in order to refresh the token? Did it help?

Please try to do this and update us about the results.

We look forward to hearing from you.

 

Best regards,

Nataliia,

Customer Support Engineer 

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