duplicates value on record with id:

  • 26Views
  • Last Post 4 weeks ago
  • Topic Is Solved
0
votes
Kyle Floersch posted this 4 weeks ago

Trying to do a upsert into Salesforce Account object. There is only one account no duplicates but I keep getting this error:  

duplicate value found: Licensee_ID__c duplicates value on record with id: 0012J00002QsCFX

Any help would be apprieciated.

Order By: Standard | Newest | Votes
0
votes
Serhii Muzyka posted this 4 weeks ago

Hello Kyle,

Thank you for contacting us.

This error links to the Licensee_ID__c field. It seems this field does not accept duplicate values. We advise you to check whether any validation rule is being set for this field in your Salesforce instance. 

How to find validation rule, you can see here: https://help.salesforce.com/s/articleView?id=sf.fields_defining_field_validation_rules.htm&type=5.

 

Should you have any questions, please feel free to contact us.

 

Best regards,

Serhii

Technical Support Engineer

0
votes
Kyle Floersch posted this 4 weeks ago

Thanks Serhi, please close this ticket. 

Close