"Error accessing web service" on Salesforce Marketing Cloud

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  • Last Post 13 April 2021
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Tomas Chejanovich posted this 01 April 2021

I'm getting Error accessing web service error on SFMC package.

Package Id 121717, Run Id 53145977.

 

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Olena Romanchuk posted this 05 April 2021

Hello tomas,

The issue you have faced appeared because of target server overload.
It was a temporary problem. 

Please contact us back if the problem appears again. 

 

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Tomas Chejanovich posted this 05 April 2021

I've run the package again with the failed table only and got the same error:

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Olena Romanchuk posted this 06 April 2021

Hello Tomas,

the problem was forwarded to our development team for further investigation. 
I will come back to you with their feedback.

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Olena Romanchuk posted this 13 April 2021

Hello Tomas,

We apologize for the delay with reply. For proper investigation we need more details.

Please create the separate export package for the SentEvent table from your Sales Force Marketing Cloud connection,
select the "Use new runtime" check box on the tab bar and let us run this package in the debug mode with extended logging.  

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