Error for SFTP connections

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  • Last Post 18 September 2020
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Christoph Eschweiler Apracor GmbH posted this 17 September 2020

We use 2 SFTP-Connections in Skyvia and when testing them or using them in a package the following error message pops-up:

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

 

Can this be due to the new White-Listing that is required?

 

Best regards

Christoph

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votes
Mariia Zaharova posted this 18 September 2020

Hello Christoph,

 

Yes, this could be related to new IP addresses. Please note, new IP has been recently updated. At the moment, Skyvia uses two IP addresses: 40.118.246.204 and 13.86.253.112. 

 

Please tell us if this information helps.

 

Best regards,

Mariia

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