Error 'System unavailable' when downloading error rows csv

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votes
Piroska Bisits-Bullen posted this 2 weeks ago

On the 15th Feb one of our packages went from having less than 50 error rows to more than 1000 error rows. When I try to download the csv with a list of the error rows and reasons I get the message HTTP Error 503. The service is unavailable.

This package is running a critical business system for us. Can you fix the bug so I can download the error report, or if that can't be done right away can you email me the error report, or tell me why the rows are failing? The details for the last run are:

Run Id: 52305975

Date: Feb 21, 2021 8:07:11 PM

State: Failed

Result: 79390 records (76687 success rows, 2703 error rows)

thanks,
Piroska

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votes
Mariia Zaharova posted this 6 days ago

Hello Piroska,

 

Thank you for contacting our Skyvia Team.

 

Skyvia had some issues with downloading of logs. Currently, the issue is resolved. 

 

Please try to download it again.

 

Should you have any questions, do not hesitate to contact us back.

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votes
Piroska Bisits-Bullen posted this 6 days ago

This one is resolved, thanks!

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